Page 13 | Job vacancies in Zambia

Job Description Republic of Zambia Ministry of Education REQUEST FOR EXPRESSIONS OF INTEREST CONSULTING SERVICES – Individual Consultant Selection (Open; National) COUNTRY: ZAMBIA NAME OF PROJECT: GIRLS’ EDUCATION AND WOMEN’S EMPOWERMENT AND LIVELIHOODS FOR HUMAN CAPITAL PROJECT Credit No: P181391 Assignment Title: Selection of Individual Consultants Reference No.: MCDSS/SWL/C/2024 The Government of the Republic of Zambia has prioritized social protection as a mechanism to address poverty and vulnerability in the country. This prioritization is demonstrated through increased budgetary allocations, particularly to unconditional social assistance delivered through the Social Cash Transfer (SCT) program. The support for social assistance was furthered through the promotion of human capital initiatives using a “cash plus” approach primarily through the Girls’ Education and Women’s Empowerment and Livelihood (GEWEL) project by providing secondary school girls opportunities to complete their schooling. This was done through the Supporting Women’s Livelihoods (SWL) component of the GEWEL project. The Project Development Objective (PDO) of GEWEL 2 is “to promote human capital development and productivity among poor and vulnerable girls and women, while strengthening adaptive social protection delivery systems”. The human capital development aspect of the PDO will be measured through results in three interrelated areas: (a) the SCT as the foundational national social assistance program as an enabler for human capital development, with complementary activities aimed at (b) enhanced educational attainment at the upper primary and secondary school level by vulnerable adolescent girls and (c) improved nutrition outcomes among poor children and women in selected districts. Productivity will be measured through activities aimed at increasing earnings and economic inclusion of adult women to build climate adaptation and shock resilience, while strengthened adaptive SP systems. GEWEL 2 is comprised of four components to achieve the PDO, to be implemented over a four- year period from 2025 to 2028. These are: (a) Foundational Social Cash Transfer (SCT) and Nutrition; (b) Supporting Women’s Livelihoods and Beyond (SWL), (c) Supporting Women’s Livelihoods for Climate-Smart Productive Inclusion (SWL); and (d) Institutional Strengthening and Systems Building for Cash ‘Plus’ Delivery (ISSB). The SWL component will target poor and vulnerable girls from SCT households to access upper primary (4-6) and secondary schools (7-12) in a cash ‘plus’ approach and provide the girls with financial support to school related costs and fees, while also scaling other support services, to increase access to school, improve retention, progression, and transition to tertiary and/or work. The Government of the Republic of Zambia has therefore, received financing from the World Bank toward the cost of the Project under Girls’ Education and Women’s Empowerment and Livelihoods for Human Capital Project – Supporting Women’s Livelihoods (SWL) and Beyond, and intends to apply part of the proceeds for consulting services as below. ASSISTANT PROJECT MANAGER (1) Job Summary The Assistant Project Manager supports the Project Manager and the SWL team in planning implementation, and monitoring of the project. He/ She acts as a support role to the Project Coordinator and the team, helping to ensure effective project implementation, coordination and administration at all levels of SWL intervention. Description of Assignment: Assist the Project Manager in the planning, implementation and monitoring of the SWI activities in line with the government policy, rules and regulations, and the World Bank project requirements; Assist in the management of day-to-day operations to ensure the project implementation within the scope, schedule and budget as per project requirements; Support in coordinating and supervising consultants, seconded and attached staff in the SWL PIU to maintain a high-performing project team, Liaise with the World Bank task team leader of GEWEL 2 project and other key stakeholders to ensure effective coordination with other project components, Contribute to continuous progress reviews, situation reports and programmatic/operational updates to the Ministry Management and cooperating partners; to enable informed decisions; Assist the Project Manager to manage the organization of conferences, seminars, workshops, training sessions and meetings in collaboration with the technical support of experts and represent the project in various meetings, Assist to interface with other Ministries implementing GEWEL 2 on issues related to project implementation; Assist to ensure the delivery of quality technical inputs, including qualitative and quantitative research in line with World Bank guidelines. Assist to prepare the Annual Work Plan and Budget (AWPB), progress reports and ad hoc reports on the status of project planning and implementation for submission to government and the cooperating partners;Recruitment services Assist in monitoring and evaluating project performance against key indicators; Assist in monitoring the operation of the harmonized GRM. Ensure high-level communications to increase project’s visibility at the national level; Manage the payments to vulnerable households, Assist in the preparation for the financial reports and ensure compliance with financial policies and regulations, and facilitate the process of annual audits. Develop project guidelines and Terms of References as maybe needed during the course of project implementation; Perform other duties as may be assigned by the Supervisor. Qualification, Experience and Key Attributes Degree in Economics, Business Administration, Development/Gender studies or equivalent; Master’s degree in Economics or Development Studies will be an added advantage; 5 years’ relevant working experience in the field of Social Protection, Gender or Education; Working experience on similar World Bank project for the past three years. Experience in managing cash payment systems to beneficiaries. Experience in managing Projects/Programmes under the Cash Plus Initiative; Experience in scaling up projects; Team player; Analytical; Highly motivated, Decision making skills; Good Communication skills; Good Leadership skills, Trustworthy & Ethical; Results orientated; Problem solving skills; Good Organizational skills; Ability to maintain good working relationships with all project stakeholders; Ability to work under time pressure and meet deadlines; Proficient in basic computer software (Microsoft Word, PowerPoint, Excel, Adobe Reader) and ability to use other software packages required by the Office, Ability to work independently with a minimum of supervision, Ability to prepare quality reports. REPORTING LINE: The Assistant Project Manager will be reporting to the Project Manager Duration The assignment is expected to last for

Job Description Job description Who do we need? The Marketing Lead will take on the marketing function & all marketing activities for SPENN Zambia. They will take full responsibility for performing such duties that are naturally associated with this position, including but not limited to managing the daily operations of the Marketing department to ensure it meets the Company’s overall vision and financial goals. What will you do? In charge of crafting & implementing the marketing strategy & initiatives, including BTL, ATL, Digital, Advertising, Communications and Creative. Handle network partner communication Plan, develop and execute promotional activities and events Build strategic marketing partnerships Research market trends locally and globally Evaluate, select and manage vendors and media partners Prepare marketing plans and manage monthly, quarterly and annual budgets for the smooth operation of marketing campaigns. Identify opportunities to reach new market segments and expand market share, and define new product marketing KPIs while optimizing the ongoing product line and messaging for maximum engagement, profitability, and quality. Design and implement a system of marketing analytics to continuously evaluate campaign results and marketing spend ROI. Set KPIs, forecasts and metrics, and report analysis to key stakeholders to achieve continual improvements. Ensure strength of SPENN Zambia brand message and consistency across all channels and marketing efforts (like events, email campaigns, web pages, promotional material etc.). Translate business objectives into actionable plans that actualise go-to-market strategies to enable successful product launches & diversification in highly competitive, dynamic market places. Create all advertising units – physical ads for traditional media; website advertising; Google, Facebook, and LinkedIn ads. Present monthly and quarterly program ROI report to in-country team and group executive team. Optimise product and teams’ readiness through the development of processes that include assimilation of market research, market/competitive analysis, and client/account profiling. Advance social media/influencer advertising campaign strategy, creation, execution & management. Monitor competitive activity through marketing intelligence (acquisitions, pricing, new products and features) and share relevant information and insights with product and business development functions. Who are you? Bachelor’s degree in marketing or relevant field. A minimum of 5 years experience in similar marketing positions or senior management roles in Telecommunications, Banking, FINTECH or FMCG industries. In-depth knowledge of marketing best practices/interventions and latest trends and technologies in digital marketing. Highly creative with excellent analytical abilities, outstanding communication and interpersonal skills. Certifications or professional qualifications lie CIM in Marketing, advertising, Business administration, communications and management will be an added advantage. Strong people skills – Building collaborative relationships, empowering and developing people’s Risk-taking appetite. Business and commercial acumen with a customer-centric approach. Excellent understanding of corporate governance standards. Should thrive in challenging situations and be highly Result Oriented. Influential & Interpersonal Skills and Social Perspectives with the ability to network with in-country and global players. Strong analytical skills and problem-solving skills. Entrepreneurial ability. Strong communication – oral and writing skills Strong stakeholder management skills Project Management Skills & Time Management High Level of Integrity About SPENN In 2014, the idea of SPENN evolved through a vision of empowering people. An estimated 5 billion people have access to a mobile device, yet almost 2 billion of the world’s adult population are categorised as unbanked and remain dependent on cash. Our mission is to give everyone equal financial opportunities through innovative technology, and we aim to realise our vision through SPENN, our advanced financial platform. Built on blockchain technology, SPENN combines chat, real-time payments and a bank account enabling everyone to manage their savings, payments, and investments in an honest, transparent, and secure way. SPENN believes banking should be transparent and straightforward. With the click of a button users can transact securely and at zero cost. We continue to develop in order to create a one-stop mobile banking app. SPENN is reaching an untapped market, through unique in-field distribution and cost-free end-to-end solution and its strong partnerships with banks. SPENN takes corporate social responsibility by providing financial empowerment, as well as introducing free real-time payments, for everyone. Today, the product SPENN is live in several markets and has 160 employees in the company, located in 11 countries across three continents

Job Description Reference Number HCBP07112024 Description JOB PURPOSE The Payments Assistant is a fixed term contract (FTC) role that ensures operations for international/ Domestic payments are handled efficiently and effectively in accordance with International Banking Operations, Zambia Payments System Standards, Zambia Interbank Payment Settlement Systems (ZIPSS) Rules, Zambia Electronic Clearing House Rules and sound financial management principles and relevant internal guidelines/Policies. Under the supervision of the Payments Analyst, the following are among the Job Key Responsibilities: Processing of overdrawn and blocked payment orders (electronic and manual Liaising with internal and external departments via email and telephone in English language Booking and handling of incoming and outgoing MT103 and MT202 swift messages Booking of manual payments to balance accounts Monitoring of special requests and cut off times To process the correspondent charges appropriately within budget. To file all inward payments documentation as prescribed by Audit Policy of the Bank To ensure that both internal and external customer queries are dealt with agreed time frame (internal & external) Ensure that the internal procedures and controls are adhered to Preparation and submission of ZRA Tax reports and engagement of ZRA if there is missing information Preparation and submission of Regulatory weekly Money Remittance Receipt and Monthly Money Remittance Receipt reports to Bank of Zambia for purposes of Electronic Balance of Payments reporting for the Bank Engagement with counter Banks locally and external correspondent banks for resolution of queries and requested information on Compliance of payments Gathering requirements for new system sourcing and conducting User Acceptance on new system implementation Ensure that all regulatory sweep outs for GRZ and processed and settlement confirmed with the regulator Communicate with Regulator on any delay in submission of Regulatory reports Attend to any other duties assigned by supervisor/manager INTERNAL/EXTERNAL CONTACT External: External Auditors Internal: All internal Business Units Requirements QUALIFICATIONS AND EXPERIENCE Grade 12 Certificate with Credit or above mandatory in Mathematics and English and any other three subjects University Degree in Business, Finance or any other relevant field Zambia Qualifications Authority (Zaqa) Verification Certificate for Tertiary Qualifications One (1) years’ experience will be an added advantage Good communication skills JOB CORE COMPETENCIES Very good communication and presentation skills. Attention to detail Analytical skills Critical thinking Verbal and written skills Proficient in data processing skills Good Engagement skills Self-motivated, initiative, reliable and accurate Strong sense of teamwork Ability to work in a fast-paced environment with frequent process changes Flexibility and willingness to work on several different topics Recruitment services

Job Description Our client, a manufacturer of video surveillance equipment is looking for a Marketing Product Engineer to join their team. The successful candidate will be responsible for driving product and application uptake with new customers and ensure performance of products and services. Key Responsibilities: Support clients to integrate the organization’s solutions into their study. Work closely with the KA manager to discover / follow up new customers (mainly System, Integrator, Big Installers). Work closely with marketing on the marketing survey before new product launching. Work closely with product center on the new product research and development. Provide training to the sales team on new product promotion. Promote new product and special applications to new customers (mainly System Integrator, Big Installers), on the product performance relating to pipeline design. Assist exhibitions in coordination with the marketing department. Organize a tendering team to complete tender documents and to provide feasibility suggestion on product differentiation. Understand well between different competitive material pipes and build up documents system. Complete the documents system to show advantage to clients, including technology, service and professional. Desired Skills, Qualifications and Experience: Must have a Bachelor’s Degree in Marketing, Sales or any other related field. At least four (4) years of working experience in Sales environment with significant time spent in front-line customer interface. Experience in Marketing and Selling CCTV or Surveillance products is essential. Proven knowledge related to video surveillance and CCTV industry. Strong social or relational network with CCTV-related System Integrators and Installers. Excellent interpersonal, organizational and communications skills. Excellent written and verbal communication skills in English and at least one local language. Flexible to undertake business travel over around Zambia. Must be Self-starter with the ability to work remotely with little supervision. Must have a valid drivers license. Should be a valid member of Zambia Institute of Marketing.

Job Description SECURITY OFFICER x2 Job Purpose: Reporting to the Chief Security Officer the job holder will maintain safety and supervise a team of hired security guards, guarding company property to prevent thefts and/or vandalism Summary of Main Accountabilities Ensures that there is physical security provided 24 hours for all the Company’s properties and assets. Works with state security agencies during investigations and reports criminal activities to the state police. Monitors the performance of security providers engaged by the company in order to ensure professionalism Knowledge and Skill Requirements Grade 12 Certificate with Five (5) O Levels Certificate in Police/Military and Investigations training Diploma will be an added advantage 3 years’ experience in a similar role in a comparable organization Valid Driver’s License (Ability to Drive Manual Vehicle) Method of Application If you have the necessary competences/qualifications we are looking for, please submit your application together with a comprehensive C.V. as one document including your contact telephone number and copies of your certificates and names of three referees. Please use your name & position being applied for in the Subject. Please note that only short listed candidates will be communicated to. Female candidates are especially encouraged to apply. Applications should be addressed to: The Director Human Resources and Administration Mulonga Water Supply and Sanitation Company Limited Musonko House, Kabundi Road P O Box 11712 CHINGOLA. “Mulonga – “Towards Purified Excellence”

Job Description ARTISAN BRICKLAYER Purpose of the Job Responsible for building or repairing various structures using bricks, concrete blocks, or other structural materials Statements of Main Accountabilities Repairing and maintaining brick and other masonry structures Inspecting brick structures and foundation for cracks or other damage and providing a report to the supervisor for action. Measuring and cutting bricks and other building materials Mixing cement, sand, and water to prepare mortar or concrete Using various tools and equipment, such as trowels, levels, and power tools Complying with all safety regulations and procedures Reading and interpreting blueprints and construction plans Schedule work assignments and prepare work schedules Construction/repair of manholes on sewer networks for efficient flow of sewage maintenance of system integrity Oversee maintenance of water treatment plant and equipment Initiating ordering of materials and supplies Knowledge and Skill Requirements: Grade 12 Certificate with 5 ‘O’ Levels Craft Certificate in Bricklaying 2 years’ work experience Method of Application If you have the necessary competences/qualifications we are looking for, please submit your application together with a comprehensive C.V. as one document including your contact telephone number and copies of your certificates and names of three referees. Please use your name & position being applied for in the Subject. Please note that only short listed candidates will be communicated to. Female candidates are especially encouraged to apply. Applications should be addressed to: The Director Human Resources and Administration Mulonga Water Supply and Sanitation Company Limited Musonko House, Kabundi Road P O Box 11712 CHINGOLA. “Mulonga – “Towards Purified Excellence”

Job Description ESTATES OFFICER Purpose of the Job Reporting to the Manager Technical Asset Management, the job holder will oversee and conduct maintenance and repair work on the Company’s buildings/assets, as well as to keep accurate records of all maintenance practices. Statements of Main Accountabilities Carries out assessment of civil works to properly maintain buildings and equipment Prepare plans and designs for repair and maintenance of buildings and equipment Identifies materials required for civil works, repair and maintenance of buildings. Undertakes various types of civil engineering/building works, fixing installations, plumbing, air cons, and electrical wiring. Overseeing contractors when professional repairs are necessary. Prepares work order invoices and related documentation in written and electronic format and performs any other duties assigned by the supervisor Knowledge and Skill Requirements: Grade 12 Certificate with 5 ‘O’ Levels or higher acceptable at a university awarding a BA/BSc Degree qualification or equivalent Diploma in Civil Engineer/ Construction Management or closely related field 3 years’ experience Proven work experience as a maintenance engineer. Method of Application If you have the necessary competences/qualifications we are looking for, please submit your application together with a comprehensive C.V. as one document including your contact telephone number and copies of your certificates and names of three referees. Please use your name & position being applied for in the Subject. Please note that only short listed candidates will be communicated to. Female candidates are especially encouraged to apply. Applications should be addressed to: The Director Human Resources and Administration Mulonga Water Supply and Sanitation Company Limited Musonko House, Kabundi Road P O Box 11712 CHINGOLA. “Mulonga – “Towards Purified Excellence”

Job Description 8. COMMUNITY RELATIONS OFFICER Purpose of the Job Mobilizes communities in peri-urban areas and sensitizes them about water reticulation and sanitation projects. Manages peri-urban projects through contracted vendors in collaboration with NGOs, RDCs and Councils. Statements of Main Accountabilities Oversees all Peri-urban operational plans/programs to ensure quality services to the low-income areas through managing all commercial and social activities therein. Works hand in hand with NGOs, Ministry of Health (MOH), Councils to sensitize communities in the peri-urban areas of operating Divisions on their social, health and other community needs. Liaises with Council officials in the respective operating Divisions over identification and implementation of peri-urban water reticulation and sewerage projects. Sensitizes community leaders about planned water reticulation and sewerage projects, and once the project starts operating deals with community members to ensure that the project is accepted in the community Identifies and trains vendors of water kiosks Prepares vendor contracts and memoranda of understanding with local CBOs, RDC’s or Councils Ensures that water is always running in all the kiosks in peri-urban project areas and that vendors are always on site Ensures that meters are always working in all kiosks in the peri-urban project areas Prepares vendor analysis reports and submits them to divisional Commercial Departments to facilitate payment of commission to vendors Participates in the handover of completed projects to operating Divisions Knowledge and Skill Requirements: Grade 12 Certificate with 5 ‘O’ Levels Diploma in Social Work or Business Studies 2 Years’ experience Method of Application If you have the necessary competences/qualifications we are looking for, please submit your application together with a comprehensive C.V. as one document including your contact telephone number and copies of your certificates and names of three referees. Please use your name & position being applied for in the Subject. Please note that only short listed candidates will be communicated to. Female candidates are especially encouraged to apply. Applications should be addressed to: The Director Human Resources and Administration Mulonga Water Supply and Sanitation Company Limited Musonko House, Kabundi Road P O Box 11712 CHINGOLA. “Mulonga – “Towards Purified Excellence”

Job Description BUSINESS DEVELOPMENT OFFICER Purpose of the Job To ensure effective planning, design and implementation of Peri-urban strategic programs/projects in line with the universal coverage policy as well as manage the overall operations of the Peri-urban zones in the three divisions in an effective and efficient manner so as to optimize provision of water and sewerage services to the poor and vulnerable communities. Statements of Main Accountabilities Oversees all Peri-urban operational plans/programs to ensure quality services to the low-income areas through managing all technical, commercial and social activities therein. Facilitates the development of suitable approaches to ensure sustainable water and sanitation services to Peri-urban areas Provides technical assistance to effectively deliver water, sanitation and hygiene services to the poor and vulnerable groups in targeted areas/communities. Leads and participate in the design of projects related to rehabilitation and/or expansions of water and sewer infrastructure in Peri-urban areas and supervises such works once they commence Co-ordinates activities in the collection of asset data related to water and sanitation infrastructure for prospects of funding assistance Participates in feasibility studies of new projects and preparations of Bill of Quantities (BOQs) Ensures implementation of all company policies and programs in Peri-urban zones viz: customer care, operational, safety and health, and employee welfare Works with the community development officer and Communications department to ensure that the targeted Peri-urban are sensitized and educated on MWSC services Carries out routine analysis of water reticulation system in order to advice technical team on the performance of the network so as to optimize service delivery to customers Regularly makes community visits to ensure that programs are being followed by staff and collect first-hand information from customers on the performance of field staff and appreciate their actual challenges Prepares and submits periodic and adhoc reports covering operations and gives recommendations and sectional budget and submits same to superior for approval Formulates the most viable cost recovery implementation plan of use fees to ensure sustainability of services provided in Peri-urban areas Knowledge and Skill Requirements: Grade 12 Certificate with 5 ‘O’ Levels Degree in Business Studies A qualification in an engineering related field will be an added advantage Minimum 5 years’ experience in the water sector or any comparable organization Valid Driver’s License with minimum of 2 years’ experience (Ability to Drive Manual Vehicle) Method of Application If you have the necessary competences/qualifications we are looking for, please submit your application together with a comprehensive C.V. as one document including your contact telephone number and copies of your certificates and names of three referees. Please use your name & position being applied for in the Subject. Please note that only short listed candidates will be communicated to. Female candidates are especially encouraged to apply. Applications should be addressed to: The Director Human Resources and Administration Mulonga Water Supply and Sanitation Company Limited Musonko House, Kabundi Road P O Box 11712 CHINGOLA. “Mulonga – “Towards Purified Excellence”

Job Description SAFETY HEALTH AND ENVIRONMENT OFFICER Purpose of the Job To Plan and implement Environmental, Health and Safety issues across the Division to ensure compliance to Statutory Regulation. The job holder also assists line managers in developing and implementing SHE Management System in compliance with legal requirements and applicable standards. Statements of Main Accountabilities Coordinates health, safety and environmental issues at division level and ensures appropriate safety, health and environmental policy, programs, procedures and management system are implemented. • Manages all environmental and safety issues arising from project implementation activities • Monitors environmental, health and safety compliance on operations and projects • Ensures contactors operations are compliant with relevant regulations and internal policy. • Conducts risk assessments, inspections/audits and notifies supervisor of findings or shortfalls and proposes remedial actions. • Provides advice and support to supervisors on matters relating to safety, health and environmental management. • Assists the HRBP in identifying Safety Health and Environment (SHE) training requirements at each level and organizes appropriate in-house training and education awareness campaigns and programmes • Ensures personal protective equipment are used correctly with due regard to the prevailing workplace hazards Knowledge and Skill Requirements: Grade 12 Certificate with 5 ‘O’ Levels Diploma in Occupational Safety/ Environmental Studies 3 years’ experience in a similar role in a comparable organization Valid Driver’s License with minimum of 2 years’ experience (Ability to Drive Manual Vehicle) Method of Application If you have the necessary competences/qualifications we are looking for, please submit your application together with a comprehensive C.V. as one document including your contact telephone number and copies of your certificates and names of three referees. Please use your name & position being applied for in the Subject. Please note that only short listed candidates will be communicated to. Female candidates are especially encouraged to apply. Applications should be addressed to: The Director Human Resources and Administration Mulonga Water Supply and Sanitation Company Limited Musonko House, Kabundi Road P O Box 11712 CHINGOLA. “Mulonga – “Towards Purified Excellence”

Job Description COMMUNICATIONS OFFICER Purpose of the Job Reporting to the Communications Manager the job holder works with various departments to maintain a thorough understanding of business dynamics and identifying the most important information to communicate, and monitors trends and stays abreast of related developments to ensure the timeliness of the content and success in implementing effective communication strategies to drive customer growth and favorable Company image. Statements of Main Accountabilities Implements strategic corporate communications function by operationalization of Company policies, strategies and plans. Implements Annual plans by cascading them into quarterly implementation plans. Implements media relations strategy by creating content in print, broadcast and online media or submission to Communications Manager. Manages social media platforms, both internal and external, by analyzing and reporting on trends and proposed interventions to Communications Manager. Creates content for all major events of the company by preparing articles and photographs for submission to Communications Manager Creates information hubs and branding materials for use to plan, organize and co-ordinate effective representation of the Company at all shows and exhibitions to portray a good company image to the public. Liaises with media institutions and arranges for interviews and features. Produces Implementation plans for advertising, marketing and sales promotion Assists the Manager Communications in managing activities of the department to ensure maximum utilization of resources for efficiency, effectiveness of the communications functions Prepares advertisements on behalf of the originating Department for insertion in newspapers, Television or specialized magazines or publications Designs and compiles art works for flyers, posters, calendars, or billboards. Analyzes and keeps a record of branding requirements (Offices, Vehicles, Billboards) and plan for action. Examines daily media report by scrutinizing news articles and TV releases to isolate and attend to any piece of news of interest or possible impact on MWSC Compiles the news items for the MWSC newsletter and updates Website continuously to ensure up to date and useful information to the public. Knowledge and Skill Requirements: Grade 12 Certificate with 5 ‘O’ Levels or higher acceptable at a university awarding a BA/BSc Degree qualification or equivalent Degree in Public Relations, Mass Communications/Journalism/Media Studies 2 to 4 years’ experience 7 Nov 2024 Communications Officer at Mulonga Water Supply & Sanitation Company Limited Never Miss a Job Update Again. Click Here to Subscribe We have started building our professional LinkedIn page. Follow Company: Mulonga Water Supply & Sanitation Company Limited Location: Zambia State: Zambia Job type: Full-Time Job category: Administrative/Secretarial Jobs in Zambia Job Description COMMUNICATIONS OFFICER Purpose of the Job Reporting to the Communications Manager the job holder works with various departments to maintain a thorough understanding of business dynamics and identifying the most important information to communicate, and monitors trends and stays abreast of related developments to ensure the timeliness of the content and success in implementing effective communication strategies to drive customer growth and favorable Company image. Statements of Main Accountabilities Implements strategic corporate communications function by operationalization of Company policies, strategies and plans. Implements Annual plans by cascading them into quarterly implementation plans. Implements media relations strategy by creating content in print, broadcast and online media or submission to Communications Manager. Manages social media platforms, both internal and external, by analyzing and reporting on trends and proposed interventions to Communications Manager. Creates content for all major events of the company by preparing articles and photographs for submission to Communications Manager Creates information hubs and branding materials for use to plan, organize and co-ordinate effective representation of the Company at all shows and exhibitions to portray a good company image to the public. Liaises with media institutions and arranges for interviews and features. Produces Implementation plans for advertising, marketing and sales promotion Assists the Manager Communications in managing activities of the department to ensure maximum utilization of resources for efficiency, effectiveness of the communications functions Prepares advertisements on behalf of the originating Department for insertion in newspapers, Television or specialized magazines or publications Designs and compiles art works for flyers, posters, calendars, or billboards. Analyzes and keeps a record of branding requirements (Offices, Vehicles, Billboards) and plan for action. Examines daily media report by scrutinizing news articles and TV releases to isolate and attend to any piece of news of interest or possible impact on MWSC Compiles the news items for the MWSC newsletter and updates Website continuously to ensure up to date and useful information to the public. Knowledge and Skill Requirements: Grade 12 Certificate with 5 ‘O’ Levels or higher acceptable at a university awarding a BA/BSc Degree qualification or equivalent Degree in Public Relations, Mass Communications/Journalism/Media Studies 2 to 4 years’ experience Sharing is Caring! Click on the Icons Below and Share Method of Application If you have the necessary competences/qualifications we are looking for, please submit your application together with a comprehensive C.V. as one document including your contact telephone number and copies of your certificates and names of three referees. Please use your name & position being applied for in the Subject. Please note that only short listed candidates will be communicated to. Female candidates are especially encouraged to apply. Applications should be addressed to: The Director Human Resources and Administration Mulonga Water Supply and Sanitation Company Limited Musonko House, Kabundi Road P O Box 11712 CHINGOLA. “Mulonga – “Towards Purified Excellence”

Job Description IMPLEMENTATION ENGINEER – CIVIL Purpose of the Job To undertake Project Engineering activities involving scoping project implementation and management works for the utility’s infrastructure. 1. Main accountabilities Carries out preliminary in-house scoping of all Engineering works, end user consultations, specifications, and check basic design data of engineering drawings to ensure that they are in line with the overall project design. Undertakes preliminary reviews of the Engineering designs to and from Consultants and Mulonga Water & Sewerage Company (MWSC). Assists superior prepare and/or carrying out preliminary reviews of technical specifications for tender documents for the supply of goods, works and services for approval. Participates in tender evaluation and awarding of contracts for the Projects as assigned. Carries out project implementation activities from pre-commencement meetings, progress meeting and close out processes. Ensures project adheres to TQC Principles. Carries out preliminary scrutiny of payment certificates from Contractors, Suppliers and consultants in readiness for payments. Works closely with the Community Mobilization and Social Specialist on community water and sanitation activities of the Project. Knowledge and Skill Requirements: Grade 12 Certificate with Five (5) O Levels Bachelor’s Degree or equivalent in Engineering. Registered Engineer with the Engineering Registration Board (ERB) Member of EIZ 5 years’ experience in a similar role Valid Driver’s License with minimum of 2 years’ experience (Ability to Drive Manual Vehicle) Method of Application If you have the necessary competences/qualifications we are looking for, please submit your application together with a comprehensive C.V. as one document including your contact telephone number and copies of your certificates and names of three referees. Please use your name & position being applied for in the Subject. Please note that only short listed candidates will be communicated to. Female candidates are especially encouraged to apply. Applications should be addressed to: The Director Human Resources and Administration Mulonga Water Supply and Sanitation Company Limited Musonko House, Kabundi Road P O Box 11712 CHINGOLA. “Mulonga – “Towards Purified Excellence”

Job Description BUSINESS SYSTEMS PROGRAMMER Purpose of the Job Reporting to the Manager ICT, the job holder will design, develop, test, and maintain software applications and systems that meet the needs of end users and the business. He/she will collaborate with cross-functional teams to ensure software solutions are aligned with technical requirements, industry standards, and business objectives, while also troubleshooting issues and continuously improving existing systems. Main accountabilities Ensures that databases are tested for security, confidentiality, integrity and other attributes/requirements consistent with MWSC requirements and business needs Responsible for daily, weekly and monthly ERP backups. Uses SQL Server maintenance plan for backup and recovery; uses SQL Mirroring, Log Shipping, SQL Replication and Clustering to maintain and provide High Availability, scalability and resilience Responsible for source code version control and to promote changes from one instance to another; and uses other relevant tools and techniques in database administration Audit routine security in Microsoft Navision ERP to ensure all users are appropriately supported for their work. Resolving tickets raised via the MWSC helpdesk system Training users on the modules in the ERP Designs solutions, write code, perform unit testing, develops appropriate artifacts / documentation, and facilitates final delivery using business system tools. Interacts with key business and technology stakeholders to define, analyze, and deliver requirements that reflect the needs of both the business and end-customers. Identifying business process improvements, work-arounds, and modifications, while providing support and training to software end-users. Automating business processes in the ERP (Willing to learn the CAL programming language in Microsoft Navision Business Central) Creating web based applications to automate business processes Creates and document detailed software implementations/code while ensuring that their code/configurations adhere to the security, logging, error handling, and performance standards and non-functional requirements. Understands business problems, risks and opportunities as well as the business objectives and recommend solutions to ensure that the systems in place today and for the future, are the most appropriate. Highlight and identify gaps in existing business systems and processes and frame these problems. Continually evaluates performance of current tools and processes to meet business objectives Meets and coordinates with internal and external stakeholders to establish project scope, system goals, and requirements. Uses data analysis tools (Power BI/Microsoft Excel) to analyse data and prepare reports. Analyzes business systems and makes recommendations for continuous improvement Knowledge and Skill Requirements Grade 12 Certificate with 5 ‘O’ Levels Degree in IT, Computer Science or Computer Engineering At least three (3) years of experience with required business systems (i.e. ERPs & Automation of Business systems and in designing, developing, scripting and testing application interfaces Valid Driver’s License with minimum of 2 years’ experience (Ability to Drive Manual Vehicle) Method of Application If you have the necessary competences/qualifications we are looking for, please submit your application together with a comprehensive C.V. as one document including your contact telephone number and copies of your certificates and names of three referees. Please use your name & position being applied for in the Subject. Please note that only short listed candidates will be communicated to. Female candidates are especially encouraged to apply. Applications should be addressed to: The Director Human Resources and Administration Mulonga Water Supply and Sanitation Company Limited Musonko House, Kabundi Road P O Box 11712 CHINGOLA. “Mulonga – “Towards Purified Excellence”

Job Description HEAD INFRASTRUCTURE DELIVERY Purpose of the Job Reporting to the Director of Infrastructure – the job holder will work as a part of the PIU to collaborate with subordinates in the Infrastructure Team and colleagues across the wider organization in order to ensure quality deliverables. The role leads and develops tactical plans and initiatives to manage Infrastructure Delivery Projects that meet Mulonga’s Strategic Business Plan specific to infrastructure development and delivery objectives. Main Accountabilities Plan, coordinate, and oversee all phases of engineering projects, including design, construction, and maintenance. Review and approve engineering designs, drawings, and specifications to ensure that they are in line with overall project design. Manages the preparation and/or carrying out reviews of technical specifications for tender documents for the supply of goods, works and services for approval. Plan, coordinate, and oversee all phases of engineering projects, including design, construction, and maintenance. Develop project scope, budget, and schedule in collaboration with project stakeholders. In collaboration with Director of Infrastructure shape the corporate and group-level plans with a reference to design delivery. Ensures projects adheres to TQC principles. Carries out scrutiny of payment certificates from Contractors, Suppliers and consultants in readiness for payments. Manages communications & status reporting across the full portfolio of programs and projects and apply the appropriate reporting techniques depending on the type of work To facilitate and manage the engineering team ensuring technical and contractual issues are considered and implemented as appropriate. Identify potential risks and develop mitigation strategies to ensure project success. To work collaboratively with colleagues and build effective working relationships to produce joint recommendations with colleagues on design and delivery approaches, policies, strategic issues on design and new initiatives. Knowledge and Skill Requirements: Grade 12 Certificate with Five (5) O Levels Bachelor’s Degree in Civil Engineering. Registered Engineer with the Engineering Registration Board (ERB) Member of EIZ Valid Driver’s License with minimum of 2 years’ experience (Ability to Drive Manual Vehicle) Method of Application If you have the necessary competences/qualifications we are looking for, please submit your application together with a comprehensive C.V. as one document including your contact telephone number and copies of your certificates and names of three referees. Please use your name & position being applied for in the Subject. Please note that only short listed candidates will be communicated to. Female candidates are especially encouraged to apply. Applications should be addressed to: The Director Human Resources and Administration Mulonga Water Supply and Sanitation Company Limited Musonko House, Kabundi Road P O Box 11712 CHINGOLA. “Mulonga – “Towards Purified Excellence”

Job Description JOB OPPORTUNITIES Mulonga Water Supply and Sanitation Company Ltd is a dynamic and vibrant Company providing water and sanitation services in the Municipalities of Chingola, Mufulira and Chililabombwe. At Mulonga, all employees play a crucial role in moving the company “towards purified excellence”. Thus Mulonga acknowledges the importance of having a team that will actualize its objectives and ultimately transform Mulonga into “the most admired utility in Africa”. To ensure this is achieved, Mulonga commits to attract and retain the best employees through a systematic talent management process. Applications are now invited from suitably qualified candidates to join the team in the positions listed below; 1. MANAGER TECHNICAL ASSET MANAGEMENT (3 YEARS CONTRACT) Job Purpose Reporting to the Director Technical, the job holder will be responsible for maintenance and risk management of the Company’s, machinery, buildings and other equipment to ensure they operate reliably and efficiently. Summary of Main Accountabilities Develop and implement asset management strategies, policies, and procedures to increase ROI and minimize risk and loss Conduct regular asset inspections and assessments to identify maintenance needs and replacement requirements Maintain accurate and up-to-date asset records, including acquisition, disposal, and maintenance history Manage asset inventory and ensure that all assets are properly tagged and accounted for Coordinate with other departments to ensure that assets are used efficiently and effectively Develop and implement asset maintenance schedules and procedures Monitor and report on asset performance and utilization Develop and implement asset disposal policies and procedures Ensure compliance with relevant regulations and standards Support site investigations and engineering teams as workload dictates Build connections and long-lasting relationships to enable the Company deliver targeted solutions to specific challenges Provide guidance and support to other departments on asset management issues Manage development of sustainable methodologies for predicting asset future performance. Drive optimization principles into asset management business. Monitor international developments in asset management planning to inform work in this area Develops and maintain a Performance Management system that defines Operational business objectives and structure of reports and indicators that are utilized to monitor, control and analyze the performance of Asset Management functions. Undertakes production Work activities directly involving transferring, transforming or storing goods or services within a process and activities involved in identifying and managing threats related to the production and other operational processes (i.e. to both the process and its environment), which includes the monitoring and maintenance of equipment Supports Work activities that predominantly serve the purpose of improving the effectiveness or efficiency of the production and service processes. These include Setting Performance Targets, Setting Production and Service Strategies, Setting an Operating Master Schedule, Setting an Expenditure Schedule, Approves Work, Planning Work and Scheduling Work, Measuring results and applying Analyses Knowledge and Skill Requirements Grade 12 Certificate with 5 ‘O’ Levels Degree in Mechanical Engineering Registered Engineer with the Engineering Registration Board (ERB) Member of EIZ 5 years’ experience Valid Driver’s License with minimum of 2 years’ experience (Ability to Drive Manual Vehicle) Method of Application If you have the necessary competences/qualifications we are looking for, please submit your application together with a comprehensive C.V. as one document including your contact telephone number and copies of your certificates and names of three referees. Please use your name & position being applied for in the Subject. Please note that only short listed candidates will be communicated to. Female candidates are especially encouraged to apply. Applications should be addressed to: The Director Human Resources and Administration Mulonga Water Supply and Sanitation Company Limited Musonko House, Kabundi Road P O Box 11712 CHINGOLA. “Mulonga – “Towards Purified Excellence”

Job Description Lubambe Copper Mine Limited (LCML) owns and operates the Lubambe underground Copper Mine located in Chililabombwe District of the Copperbelt Province in Zambia. The Mine which commenced operations in 2012 is situated approximately 468 kilometres North of the Capital City of Lusaka, 152 Kilometres from Ndola and approximately 40 Kilometres from Chingola. Lubambe Copper Mine sits on an area of approximately 58.1 square kilometres and comprises an existing underground mine, characterised by two distinct limbs (the East and South Limbs) and a processing Plant with a capacity to process up to 2.4 million tonnes per annum. LCML places the highest priority on safety with a world-class safety system in place and understands its obligations to carry out mining in a sustainable manner. Its Corporate Social Responsibility programme focuses on education, agriculture, health, and infrastructure. At Lubambe we are committed to managing our business in line with our values. As such, we acknowledge that our People are the most important asset to Lubambe and are the key to our success. Where consistent to our business needs, Lubambe is committed to provide employment opportunities, training, and development for our People. We want our People to be successful. JCHX owns 80% of LCML, whilst ZCCM-IH owns 20% on behalf of the Zambian Government. LCML seeks to employ an experienced and qualified individual in the following position: VENTILATION TECHNOLOGIST (X1) This position reports to the Ventilation Engineer. Core Purpose of the Position Plan and ensure implementation of a long & short term efficient ventilation system at the mine to forestall safe environmental conditions in working places. Key Performance Areas/Indicators (KPA/Is): Maintain and update Ventsim. Conduct Vent simulations for future Primary Ventilation circuits. Prepare Blasting Schedule. Diesel emissions measurements and compliance. Conduct Vent flow surveys. Conduct Main fan pressure testing. Perform UG Vent audits. Mentor and train the Ventilation technicians. Conduct Shift boss and PIC training on basic ventilation at training school. Academic Qualifications and Experience Advanced Diploma or bachelor’s degree specialising in Mine Ventilation (Engineering). Member of Engineering Institute of Zambia (EIZ). Minimum of three years underground mining experience in mine ventilation. Proficient use of Ventsim Computer software will be added advantage. A valid driving licence will also be an added advantage. Good working knowledge of the Mining regulations, 1973 part IX. Method of Application Applicants who meet the above requirements are invited to send their Curriculum Vitae in MS word format . Only shortlisted candidates will be contacted.

Job Description Job Opportunity: English Language Teacher Location: Lusaka Oaktree School, Lusaka, Zambia Position: English Language Teacher – CAIE IGCSE & A Level Application Deadline: November 12, 2024 About Us: Lusaka Oaktree School (LOTS) is a dynamic, high-achieving institution dedicated to fostering a culture of academic excellence, creativity, respect, empathy, and discipline. As a full-spectrum Cambridge International school, we strive to equip our students with the skills and knowledge to succeed in a globalized world. Position Overview: We are seeking a passionate and experienced English Language Teacher with expertise in teaching the CAIE IGCSE and A Level curriculum. The ideal candidate will have a strong background in English Language instruction, a commitment to fostering students’ analytical and critical thinking skills, and a proven track record of success in preparing students for Cambridge assessments. Key Responsibilities: Deliver engaging, high-quality English Language lessons to IGCSE and Level students, in line with the CAIE curriculum. Prepare students for Cambridge examinations, focusing on developing strong language skills, literary analysis, and critical thinking. Assess and track student progress, providing feedback and support to help students achieve their academic goals. Collaborate with colleagues to create a cohesive and dynamic English department. Participate in professional development opportunities to stay updated with best practices in teaching English and the CAIE curriculum. Requirements: Bachelor’s degree in English, Education, or a related field (Master’s degree preferred). Teaching certification and strong familiarity with the Cambridge International (CAIE) curriculum. Minimum 3 years of experience teaching English at IGCSE and A Level, with proven results in student performance. Strong communication, organizational, and interpersonal skills. Passion for teaching and the ability to inspire students to excel in their studies. Why Join Us? Be part of a supportive and innovative teaching environment. Opportunities for professional growth and development. Competitive compensation package. Join a school that values well-being, academic excellence, and holistic development. Method of Application Interested candidates are encouraged to submit their CV, cover letter and profile picture detailing relevant experience. Applications should be sent to with the subject line: Application for English Language Teacher Position. Join Lusaka Oaktree School and contribute to shaping the next generation of leaders through education. We look forward to welcoming a dedicated educator who shares our commitment to excellence. Lusaka Oaktree School is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Description Family Legacy Missions Zambia (FLMZ) is a Faith-based organization that upholds Christian values and morals in educating the orphaned and vulnerable children it serves. The organization seeks to recruit suitably qualified, experienced, and competent individuals who will demonstrate commitment to FLMZ’s mission, vision, and values. Job Summary The overall responsibility of the Head teacher is to oversee all scheduled classroom instruction and other LA activities in accordance with the Organization’s policies and procedures to deliver quality and holistic education to learners. Monitor the conduct and discipline of academic staff and learners. Preside over the social, economic and professional needs of academic staff. Ensure consistency in the implementation of policies and procedures of the ministry as outlined in the Education Policy document. Guide Legacy Academy staff on professional conduct and hold them accountable for any shortfalls. Promote interests of stakeholders who are the teachers, learners and caretakers. S/He is also the custodian of all Legacy Academy resources through prudent use and monitoring. Core Capabilities Spiritual Formation Capability: This capability must be read and applied in accordance with FLMZ Statement of Faith. It includes living out a positive and compassionate service as a follower of Jesus Christ. This includes seeking to develop spiritual maturity, supporting corporate spirituality and reaching out to students with the Gospel of peace. Buy bestselling books online Achieving Capability: This capability is about keeping the end in mind and getting things done to ensure the quality of the program or activity. It involves being proactive and taking personal responsibility for action. It means that work has the desired impact and staff demonstrate a desire to achieve excellence. Thinking Capability: This capability is about thinking through what is important to the role, task or issue at hand. It involves analytical, conceptual, and critical thinking in order to bring greater clarity. It helps people to see underlying assumptions and make sense out of ambiguous information or situation. Relational Capability: This capability is about being able to formally and informally assert opinions, influence others, build bridges between dissenting views and attract people toward a shared understanding. It means influence that causes others to willingly alter their perspective. Self-Managing Capabilities: This capability is about prioritizing a wide range of personal and organizational responsibilities and demands. It involves the flexibility, resilience and assertiveness to hold commitments in balance and in perspective as well as maintaining self-control under pressure. It is also about seeking out personal and professional excellence as well as supporting the development of others. Dimensions of the Role Specific Tasks 1. People Management Facilitate and lead LA based (scheduled and unscheduled) meetings, and attend regularly scheduled meetings with supervisor. Listen to staff concerns and needs and provide feedback at an appropriate time to supervisor. Track attendance/ leave days of LA staff Ensure proper adherence to the policies and goals of the organization for subordinates Delegate effectively to subordinates on all administrative, logistical, and other overall programmatic assignments. Advocate for and ensure the safety and protection of staff when reporting child protection or other sensitive issues. Create a conducive work environment that encourages a culture of hard work, team spirit and promotion of overall safety and wellbeing of children. Attend to all staff concerns and needs, relay them to Deputy Program Managers and provide timely feedback to concerned LA staff. In collaboration with the appropriate DPMs, oversee the activities of the CPOs and CDOs in tracking student attendance and other home/community concerns and provide timely feedback to all stakeholders. Protect the integrity and privacy of LA staff and learners at all times (Safe guarding confidential information/documents) Locally initiate mediation in conflict management among staff. Delegate effectively to subordinates on all administrative, logistical, and other overall programmatic assignments. Maintain a comprehensive assessment report on the performance of each legacy academic staff. This will be done through regular classroom observations as well as how they implement the ministry’s education policies and procedures. Assess teacher’s requests for absence at work and initiate measures to ensure learners scheduled learning program are catered for. Document and maintain in the Binder academic staff leave days, staff and learners’ cases of indiscipline for reference and decision making. 2. Leadership Develop, monitor and evaluate strategic goals and plans for teams. Engage in decision making consultation with supervisors and subordinates. Building the capacity of subordinates in problem solving to mitigate disruptions that may arise in the LA. Create a school culture that promotes good values among learners and staff as required by the ministry policies. Implement individual professional goals for all direct reports. Solicit and give appropriate feedback to staff to encourage development of strengths and address areas of growth. Propose and develop policies to strengthen and address various programs and initiatives in the Legacy Academies. To stimulate and promote a culture of togetherness, cohesion, unity among the Legacy Academy staff. Intentionally build relationships with your teams to foster an environment of collaboration and freedom. Provide incentives (e.g. through locally prepared certificates of achievement) for and encouragement to staff. Propose and forward suggestions to the DPM on issues that may enhance and improve the management of the campus. I.e. lapses in education policies and procedures. Interpret education policies and procedures to ensure consistent implementation. Be a role model and promote teamwork and professional relationships among legacy academic staff. 3. Lesson Delivery & Staff Performance Ensure legacy academic staff implement learning activities professionally and effectively. They should use schemes of work based on the newly revised curriculum and produce a detailed lesson plan that promotes effective teaching. Model academic legacy staff in the use of effective instructional strategies in class for effective learning. Promote the use of the English language by Legacy academics and learners within the school grounds and in the classroom. Ensure Legacy academic staff implement skills learned during workshops and trainings organized by the ministry, this includes school-based training as well. Monitor and evaluate Legacy academic staff through regular class observations, a minimum of two

Job Description ABOUT US Healthy Learners is an award-winning non-profit organization committed to improving the health of children in Zambia and beyond. We partner directly with the government and local communities in Zambia so that schoolchildren can stay healthy, learn effectively, and have a brighter future. School-aged children in low-resource settings suffer from a high burden of disease and lack access to even basic healthcare, which causes otherwise preventable and curable illnesses to frequently result in life-long health challenges or disability. In the short term, these illnesses contribute to school absenteeism, poor academic performance, and high drop-out rates. In the long term, they undermine physical, cognitive, and emotional development and hinder economic prosperity. Healthy Learners is working with the Zambian Government to bridge this gap through our unique model of school-based community health. By training teachers in community health and leveraging innovative diagnostic and data analytic technology, we are able to make schools entry points into the public healthcare system. As a result, children now receive medical attention in substantially greater numbers, improving health outcomes and reducing absenteeism. We currently serve over 800,000 students across eight provinces, and we are working with the Zambian government to scale nationally by 2025. ABOUT YOU You exemplify the qualities of being Humble, Hungry, and Smart in your leadership. Humble (Continuous Learning & Inclusion): Your humility shines as you actively seek, encourage, and facilitate feedback sharing, fostering an environment of continuous learning. You adapt and grow continuously, cultivating a culture of inclusion and belonging. Hungry (Efficiency, Excellence, and Innovation): Your relentless drive for efficiency and excellence is evident in your approach to both everyday tasks and complex challenges. When obstacles arise, you don’t merely seek answers; you develop solutions and establish structures to proactively address future obstacles. Your hunger for innovation cuts across the organization, where you eagerly explore new and best practices, ensuring our people operations remain modern and highly effective. Smart (Emotional Intelligence & Psychological Safety): Your exceptional emotional intelligence is your superpower, allowing you to create psychological safety within the organization. Through your ability to build trust, encourage risk-taking, and nurture courageous conversations, you promote an environment where individuals can thrive and collaborate effectively. THE OPPORTUNITY We are seeking a proactive and detail-oriented Research Officer to support the implementation and management of research studies, particularly overseeing fieldwork operations and managing enumerators. The Research Officer will be responsible for ensuring high-quality data collection, field team coordination, and timely reporting. This role is critical in ensuring that data collected in the field is reliable and aligns with research protocols. The ideal candidate will have strong organizational skills, experience in fieldwork, and the ability to manage large teams effectively. RESPONSIBILITIES Fieldwork Management: Plan and oversee the execution of field research activities, ensuring adherence to study protocols. Coordinate logistics for fieldwork, including site selection, community engagement, and scheduling of enumerators. Ensure that all data collection processes comply with ethical standards and guidelines. Enumerator Management: Recruit, train, and supervise enumerators and field teams, ensuring they understand and follow data collection procedures. Monitor the performance of enumerators, providing on-site support and troubleshooting issues that arise during data collection. Conduct quality control checks to ensure the accuracy and consistency of the data collected. Data Collection and Monitoring: Assist in the development and testing of data collection tools (e.g., surveys, interview guides, mobile data collection platforms). Monitor field data collection progress and ensure that all data is uploaded, cleaned, and submitted on time. Ensure that the data collection tools are functioning properly and report any technical issues. Reporting and Documentation: Prepare detailed field reports, including challenges encountered, field team performance, and data collection progress. Provide regular updates to the Research Manager on fieldwork status and flag any issues that may affect project timelines. Maintain accurate records of all field activities, including enumerator attendance, equipment used, and any incidents during fieldwork. Stakeholder and Community Engagement: Serve as the primary point of contact for local stakeholders during fieldwork, ensuring community buy-in and cooperation. Work with the Research Manager and external partners to resolve any challenges encountered in the field. REQUIREMENTS AND COMPETENCES Fieldwork Expertise: Experience in coordinating large-scale field research projects, including managing logistics and engaging with communities. Knowledge of survey methodologies and qualitative data collection techniques (e.g., interviews, focus group discussions). Team Leadership: Proven experience in managing and motivating field teams, including enumerators, data collectors, and supervisors. Ability to train enumerators on data collection protocols and tools, ensuring they understand the importance of accuracy and quality. Data Quality Assurance: Strong attention to detail to ensure high-quality data collection and the ability to identify and resolve inconsistencies. Familiarity with digital data collection platforms and tools such as ODK or SurveyCTO. Communication Skills: Strong verbal and written communication skills for reporting on fieldwork activities and preparing reports for the Research Manager. Ability to engage effectively with local stakeholders, community leaders, and field teams. QUALIFICATIONS REQUIRED Bachelor’s degree in Social Sciences, Development Studies, Public Health, or a related field. 3 – 5 years of experience in field research, with a strong focus on managing field operations and enumerators. Experience with data collection tools such as ODK, SurveyCTO, or similar platforms. Proven ability to manage and coordinate large teams in the field. Strong organizational skills and the ability to multitask in a fast-paced environment. Preferred Qualifications: Experience in conducting fieldwork in diverse and rural settings. Understanding of research ethics and experience with research involving human subjects. Healthy Learners is an Equal Employment Opportunity Employer. We welcome applications from all qualified candidates.

Job Description About Talent House Ltd: We are a leading recruitment and HR consulting firm that operates as a link between people and companies in achieving a shared purpose. We offer creative, effective and flexible solutions that not only help individuals discover their career paths but provide organizations with talent they can recruit, develop and retain. About the role: Our client is searching for a motivated and energetic Sales Intern to assist the Head of Sales in meeting critical OKRs and sales targets. This role is designed to provide hands-on experience in sales, strategy, and customer relationship management, supporting the sales team in day-to-day operations and helping to drive key revenue initiatives. Key Responsibilities: Assist in Lead Qualification and Sales Funnel Management: Research potential clients and build a database of qualified leads. Support the Head of Sales in the management of the sales pipeline, ensuring efficient progression from lead generation to deal closure. Track and update the status of sales prospects in the CRM system. Support Sales Strategy Execution: Collaborate in implementing sales strategies that align with the unit and OKRs (e.g., increasing revenue, acquiring new customers, and growing average deal size). Monitor and analyze performance metrics, providing data-driven insights to improve conversion rates and sales strategies. Customer Relationship Management: Engage with prospective clients through cold calls, emails, and social media. Assist in scheduling and preparing for meetings with key clients. Help follow up with clients post-meetings, maintaining consistent Communication to ensure strong customer relationships. Reporting and Documentation: Prepare and maintain sales reports, presentations, and meeting notes. Assist in tracking progress toward key sales metrics such as revenue growth, deal size, and customer acquisition. Support Sales Team Operations: Provide administrative and operational support to the Head of Sales. Assist in organizing and executing sales training, learning interventions, and team meetings. Coordinate with marketing and other departments to ensure alignment on customer engagement strategies. Assist in Learning and Development Initiatives: Help develop and manage internal training resources to improve the Performance and efficiency of the sales team. Participate in learning interventions and sales strategy reviews . Contribute to New Client Acquisition: Assist in identifying and targeting high-value clients and low-ticket clients as per quarterly goals. Collaborate on outreach campaigns to drive engagement with potential clients. Desired Skills and Experience Degree in Business, Sales, Marketing, or related fields. 2+ years sales experience in a fast paced B2B environment Strong communication and interpersonal skills. Proficiency in Microsoft Office (Word, Excel, PowerPoint) and CRM tools. Ability to manage multiple tasks and prioritize effectively. Self-starter with a keen interest in sales and business development. Strong attention to detail and organizational skills. Proven ability to meet deadlines and handle pressure effectively. Self-motivated with a strong sense of ownership and minimal need for supervision. Resilience mindset to navigate challenges and setbacks Excellent problem-solving skills and attention to detail and active listening. High level of professionalism, maturity, and a dedicated approach to work. Proficient in business writing and communication. Compensation: The incumbent will receive a competitive salary commensurate with experience.

Job Description About Talent House Ltd: We are a leading recruitment and HR consulting firm that operates as a link between people and companies in achieving a shared purpose. We offer creative, effective and flexible solutions that not only help individuals discover their career paths but provide organizations with talent they can recruit, develop and retain. About the role: Our client is searching for a Customer Success Intern who will assist in various aspects of service delivery and customer support operations. This role will provide valuable experience in managing client interactions, supporting project coordination, and contributing to the improvement of customer satisfaction and operational efficiency. The intern will have the opportunity to learn key industry tools and processes while gaining exposure to service management strategies. Key Responsibilities: Client Support: Assist with onboarding new clients and ensuring smooth service delivery. Provide support in responding to client inquiries and resolving issues. Maintain accurate records of client interactions and service requests. Help Desk Operations: Assist with monitoring and resolving customer service inquiries within designated timelines. Learn and utilize customer support tools to streamline service processes. Project Support: Help track ongoing projects and ensure key milestones are met. Assist in preparing progress updates and status reports for internal and external stakeholders. Customer Feedback and Improvement: Support the collection and analysis of customer feedback to identify improvement areas. Assist in implementing strategies to enhance the customer experience. Process Efficiency: Contribute to identifying opportunities for process improvements and automation. Support efforts to optimize communication and workflows within the department. Documentation and Reporting: Assist in creating and maintaining internal documentation related to service delivery and customer experience processes. Help prepare regular reports to support data-driven decision-making. Desired Skills and Experience Bachelor’s degree in Business Administration, Public Administration, Project Management, Mass Communications, or a related field. 2+years relevant working experience Qualification in Customer Service is an added advantage. Strong organizational skills and attention to detail. Strong communication skills, both written and verbal. Working knowledge of Microsoft Office products (Excel, Word, and PowerPoint) Familiarity with CRM platforms like Zendesk or project management tools like monday.com is an added advantage. Compensation: The incumbent will receive a competitive salary commensurate with experience.

Job Description Varun Beverages Zambia Ltd a leading Beverages manufacturing company situated at plot No. 37426, Mungwi Road in Heavy Industrial Area, Lusaka is URGENTLY looking to recruit suitably qualified individual to fill the position of REFRIGERATION TECHNICIAN. Department : MEM – Beverages Reporting to: MEM Manager -Beverages JOB SUMMARY AND KNOWLEDGE: You will be responsible for processing and completing work orders Installing new refrigeration systems Troubleshooting mechanical failures Performing equipment maintenance. Advise on equipment upgrades and alternate cooling units. Attend to customer queries concerning coolers Requirements and Qualifications Must have a minimum of a Certificate or Diploma in Refrigeration and Air Conditioning from a recognised institution of learning. Ability to work with minimal supervision; +3 years’ experience working in an Industrial manufacturing industry Method of Application Note: Candidates with experience from other similar industries are encouraged to apply. Send your Cvs and application letters to Take note that only short listed candidates will be called for interviews.

Job Description About Talent House Ltd: We are a leading recruitment and HR consulting firm that operates as a link between people and companies in achieving a shared purpose. We offer creative, effective and flexible solutions that not only help individuals discover their career paths but provide organizations with talent they can recruit, develop and retain. About the role: Our client is searching for a talented Marketing and Social Media Strategy Specialist to drive our social media presence and engagement. This role will focus on executing our social media strategy and events-based marketing campaigns to enhance our brand visibility and driving user engagement. This role requires someone who can consistently meet deadlines, work under pressure, and take a proactive approach to tasks with minimal supervision. Key Responsibilities: Support the Head of Marketing and Partnerships with day-to-day activities, including strategic partnerships. Social Media Strategy Execution: Implement the social media strategy across various platforms (LinkedIn, Twitter, Facebook, Instagram) to enhance brand awareness and engagement. Content Creation: Develop and curate engaging content that aligns with our brand voice, including graphics, videos, articles, and infographics focused on leadership development, HR analytics, and e-learning. Community Management: Engage with our online community, responding to comments and messages promptly, fostering relationships with followers, and addressing inquiries about our services. Analytics and Reporting: Monitor social media metrics and generate reports on performance, identifying trends and insights to refine strategies for better engagement and reach. Collaboration: Work closely with the Head of Marketing to align social media campaigns with broader marketing initiatives, product launches, and promotional activities. Trend Monitoring: Stay updated on social media trends, best practices, and emerging technologies to keep our strategy fresh and relevant. Paid Advertising Management: Assist in managing paid social media campaigns, including budget tracking and performance analysis. Help organize and execute events-based marketing strategies, including promotional activities. Conduct market research to support marketing plans and strategies. Desired Skills and Experience Bachelor’s degree in Marketing, Communications, or a related field. 2+ years of experience in social media and marketing management Ability to meet deadlines and manage multiple tasks under pressure. Maturity and professionalism in all aspects of work. Strong problem-solving skills and self-management capabilities.

Job Description 1. ROLE IDENTIFICATION Job Title: RAPID RESPONSE DRIVER Direct Reports: OPERATIONS MANAGER 2. JOB PURPOSE The Rapid Response Driver is responsible for quickly and safely transporting security personnel, equipment, and resources to emergency or high-risk locations, ensuring a fast and effective response to security incidents. This role is critical in supporting security operations by providing timely, efficient, and professional transportation services during emergency situations, incidents, or urgent security calls. The driver will be part of a highly trained security team, providing the initial response to alarms, patrols, and other time-sensitive security concerns. 3. KEY RESPONSIBILITIES Emergency & Security Response: Respond swiftly to security alarms, incidents, or urgent calls, transporting security personnel and equipment to affected areas. This may include responding to theft, break-ins, trespassing, or other critical security situations Safe and Professional Driving: Drive security vehicles with care and professionalism, adhering to all traffic laws and safety regulations while maintaining a high level of situational awareness in potentially high-pressure environments. Incident Support: Upon arrival at the scene, assist security officers in setting up perimeter security, providing crowd control, or securing the area until additional resources arrive, depending on your company’s protocols Vehicle Maintenance & Readiness: Ensure that the response vehicle is in optimal working condition at all times. Perform routine checks, such as verifying fuel levels, tire pressure, and ensuring all necessary security equipment (e.g., radios, surveillance gear) is available and functioning. Route Optimization: Use GPS and local knowledge to determine the fastest and safest routes to emergency locations, factoring in potential roadblocks, traffic conditions, or safety risks. Communication & Coordination: Maintain regular communication with the control room, dispatch team, and security personnel to provide status updates, share information on incident progress, and receive further instructions as needed. Equipment Transport & Setup: Safely transport and ensure the security of any necessary equipment such as radios, surveillance systems, emergency lights, or other security devices. Assist with setting up equipment or ensuring it’s in place when arriving at the scene Reporting & Documentation: Complete and submit necessary documentation, such as incident reports, vehicle condition logs, and security activity records. Maintain accurate records of responses and incident resolutions. Emergency Support: In case of emergency, assist with first aid or basic security measures as needed, in line with company protocols, until additional emergency services arrive. Incident Follow-Up: After the initial response, assist with securing the area, performing routine checks, or following up on ongoing security issues as directed by supervisors. 4.NATURE OF DECISION MAKING a) Analytical b) Strategic c) Financial 5. QUALIFICATIONS: Minimum Grade 12 certificate with minimum of 5 ‘O’ credits or better in Mathematics or Englis Security Background is a must Valid Zambian driver’s license with a clean driving record. 6. EXPERIENCE: Minimum Two (2) Proven work experience in a similar role. ATTRIBUTES & SKILLS First Aid Training: Basic first aid or CPR certification is beneficial, especially when responding to medical emergencies or accidents during security incidents. Knowledge of Security Systems: Familiarity with alarm systems, surveillance equipment, or other security tools is advantageous, as it may be part of the driver’s duties to transport or assist with setting up such equipment. Experience with Specialized Vehicles: Experience with armored vehicles or other specialized security transport vehicles is a plus. Crisis Management Training: Knowledge of handling critical incidents, risk management, and responding to emergencies effectively.

Job Description About Us Right to Care is at the vanguard in supporting and delivering prevention, care, and treatment services for HIV and associated diseases. We work with government and communities to find pioneering solutions to build and strengthening public healthcare. We embrace a strong entrepreneurial culture and focuses on innovation and the use of technology to enhance services, address skills shortages, and deliver quality healthcare outcomes. Our areas of expertise include HIV and TB care and treatment, pharmacy automation, medical male circumcision, and cervical cancer diagnosis and treatment. In 2021, Right to Care Zambia was awarded a five-year project funded by USAID through the PEPFAR mechanism. The USAID Action HIV project aims to reduce HIV mortality, morbidity, and transmission by achieving the UNAIDS and PEPFAR goal of 95/95/95 HIV treatment coverage by providing comprehensive HIV Prevention, Care and Treatment maintenance services in Luapula, Northern and Muchinga provinces of Zambia. The USAID Action HIV project works closely with and in support of the Ministry of Health Request to Hire No.: RTCZ24-151 Date advertised: 6th November,2024 Closing date: 12th November,2024 Position: Professional Counsellor Location: Milenge East 7 RHC & Kawambwa District Hospital No. of Vacancies: 2 Contract duration: 1 year 6 months Contract type: Fixed Term Job grade: TBA Reporting to: HTS Hub Coordinator Contact email: Vacancy27@righttocare.org Contact Person: Vacancy27 QUALIFICATIONS AND EXPERIENCE Minimum Required Qualifications and Experience: Grade 12 Certificate Diploma in Basic counselling or HIV/AIDS training. 3 years experiences Trained in HIV Counselling, testing and ART Adherence 2 years’ experience in counselling supervision Desirable Qualifications and Experience: Degree in Project Management/Public Health/communication Prior experience working in HIV Management/Control 5 years’ experience Health care service delivery background TECHNICAL AND BEHAVIOURAL COMPETENCIES Problem solving skills Counselling skills Ability to work under pressure Supervision skills (guiding, supporting) Good interpersonal skill Personal management skills HTS linkage Viral Load HVST KEY PERFORMANCE AREAS Providing Pre- and Post-Counselling Plan HTS activities focused at achieving HTS indicators Conducting health education to HIVAIDSTB patients Identifying problems and setting priorities with the patient Sharing and distribution of IEC materials both at facility and community. Case Finding- Devise interventions to find Men, Paediatrics, and adolescents. Counselling of clients Risk Assessment and IPV screening Assist clients in making informed decisions. Presenting reports to multidisciplinary team for inputs Referral of patients to relevant departments and services such as GBV Entering into the daily register each patient counselled or educated i.e., their age, gender etc. Ensuring that all HTS registers are updated daily, and all backlog worked on immediately to the current date. Communicate the statistics to the Line manager by the 25th of each month. Compile and store regular reports relating to RTC – supported HIV service as required by RTC management. APPLICATION PROCEEDURE Applications in the form of a cover letter and CV must be submitted to Vacancy27@righttocare.org All applicants are required to complete an online competency assessment accessible using this link – https://my.assessio.com/right-to-care-professional-counsellor-zm_luapula Only applicants that complete the two steps above will be considered. DISCLAIMER By applying for the above-mentioned position, you consent to Right to Care to conduct qualification, ID, criminal and reference checks (internal and external) which forms part of the Company’s recruitment policy and procedure. Should you not receive a response to your application from Right to Care within one month of this advert being placed, kindly consider your application as being unsuccessful. Only applicants meeting the strict criteria outlined above will be contacted as part of the shortlisting process. Right to Care reserves the right to withdraw the vacancy at any time for whatever reason. Right to Care is an equal opportunity affirmative action employer. The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities Employer, we actively encourage and welcome people with various disabilities to apply. Right to Care Zambia is aware of fraudulent activities by certain individuals claiming to be representatives of the organization. Be advised that Right to Care does not charge any fee at any stage of the recruitment process, and as such Right to Care Zambia assumes no responsibility for any announcements or activities by such individuals or entities.

Job Description Coalition Health Zambia Limited Formerly John Snow Health (JSH) USAID Zambia Accessible Markets for Health (ZAM-Health) Project Job Title: Senior Health Market Development Advisor Department/Unit: Technical, Private Sector Engagement Unit Location: Lusaka, Zambia Duration: Full-Time position Reports to: Private Sector Engagement Director Background: The USAID Zambia Accessible Markets for Health (ZAM-Health) Activity is a five-year project to expand the availability and accessibility of high-quality health products and services in the private sector, improve health knowledge, and increase the adoption of healthy and health-seeking behaviors. The program will employ private sector approaches such as marketing, social franchising, and partnerships with for-profit entities to achieve these outcomes. USAID ZAM-Health is implemented by John Snow Health Zambia (JSH) in partnership with JSI Research & Training Institute, Inc. (JSI), Mopani Copper Mines and PharmAccess. Description: Coalition Health Zambia Ltd (formerly, John Snow Health Zambia Ltd) seeks a highly qualified Senior Health Market Development Advisor for the USAID ZAM-Health project. The Senior Health Market Development Advisor is responsible for overseeing the implementation of the Project’s Total Market (TMA) strategy. She/he will work in collaboration with ZAM-Health teams, partners, government and public and private stakeholders to improve policies, information sharing, targeting, and supply chain efficiencies to increase equitable, sustainable health care access. This is a full-time position based in Lusaka, Zambia. The position reports to the Private Sector Engagement Director. Responsibilities: Build and ensure long-term relationships with public sector decision-makers, implementing partners, and key PS actors Serve as a technical resource to MOH’s technical working groups, ensuring inclusion of private sector and TMA in policies, strategies, and plans Track market trends for priority commodities and services and ensure data are shared and used to inform policy and program design and implementation Work closely with the Strategic Information Team to assess and monitor market trends, e.g., procurement, distribution/sales, product registration, barriers to entry, retail pricing, etc. distribution/sales to identify the strengths and weaknesses of the various markets. Identify policy issues limiting activities of private sector players in and engage with government agencies to address these issues. Work with other project staff to conduct landscape assessment of the retail environment Work collaboratively with team members and relevant stakeholders to develop strategic implementation plan for roll out of products and services Stay current with information on new service delivery models and approaches related to FP/MNCH, HIV/AIDS, and other health products and incorporate into programming and project communications strategies. Contribute to timely review and completion of project monthly reports. Attend project related and task team technical meetings and debriefings. Provide inputs to work plan development and monitoring. Mobilize social and political support at all levels to create and sustain an enabling environment for the delivery of intervention. Implement and adhere to JSH’s personnel, financial, operations and fraud management policies. Travel to regional offices as needed. Perform other duties as assigned by the DCOP – Technical Programs or other senior staff. Qualifications: Master’s degree or higher in public health, business, Health Economics/ policy/planning, and financing, or related discipline. Minimum of 8 years of experience working in global health, health policy, private health sector, market systems, or other relevant private and public sector experience. Demonstrated thorough understanding of the TMA and marketing principles combined with practical experience and general business acumen. Experience working with developing markets, preferably in the Eastern-Southern African region. Demonstrated experience successfully engaging with public and private sector partners. Excellent networking, negotiation, and relationship building skills. Knowledge of family planning, health systems, market development, supply chain, public-private partnerships, economics, financing, and capacity development, especially in developing countries or emerging markets. Strong analytical skills, particularly related to market analytics and consumer research. Excellent verbal and written communication skills, and strong interpersonal skills. Previous work experience with USAID preferred. Method of Application Kindly follow the link below and answer all the questions to submit your applications: Coalition Health Zambia, Limited is an Equal Opportunity, Affirmative Action Employer committed to workplace diversity. We are committed to providing equal employment opportunities for all qualified applicants and employees without regard to age, race, color, national origin, ancestry, creed, religion, gender, disability, marital status, sexual orientation, sexual preference, genetic information, political affiliation, or military status (special disabled veterans or veteran status) in any employment decisions.

Job Description Our client, a manufacturer of video surveillance equipment is looking for a Marketing Product Engineer to join their team. The successful candidate will be responsible for driving product and application uptake with new customers and ensure performance of products and services. Key Responsibilities: Support clients to integrate the organization’s solutions into their study. Work closely with the KA manager to discover / follow up new customers (mainly System, Integrator, Big Installers). Work closely with marketing on the marketing survey before new product launching. Work closely with product center on the new product research and development. Provide training to the sales team on new product promotion. Promote new product and special applications to new customers (mainly System Integrator, Big Installers), on the product performance relating to pipeline design. Assist exhibitions in coordination with the marketing department. Organize a tendering team to complete tender documents and to provide feasibility suggestion on product differentiation. Understand well between different competitive material pipes and build up documents system. Complete the documents system to show advantage to clients, including technology, service and professional. Desired Skills, Qualifications and Experience: Must have a Bachelor’s Degree in Marketing, Sales or any other related field. At least four (4) years of working experience in Sales environment with significant time spent in front-line customer interface. Experience in Marketing and Selling CCTV or Surveillance products is essential. Proven knowledge related to video surveillance and CCTV industry. Strong social or relational network with CCTV-related System Integrators and Installers. Excellent interpersonal, organizational and communications skills. Excellent written and verbal communication skills in English and at least one local language. Flexible to undertake business travel over around Zambia. Must be Self-starter with the ability to work remotely with little supervision. Must have a valid drivers license. Should be a valid member of Zambia Institute of Marketing.

Job Description Join Our Team at Keda Zambia! 1. Marketing Supervisor Keda Zambia is seeking an experienced Marketing Supervisor to join our dynamic team! Responsibilities: Develop and implement marketing strategies to enhance brand visibility. Manage marketing campaigns across digital and traditional platforms, including social media, email, and print. Analyze market trends and customer feedback to improve products and services. Lead and mentor the marketing team to achieve departmental goals. Create and oversee content for marketing materials, including brochures, website, and social media posts. Collaborate with the sales team to ensure marketing efforts align with sales objectives. Conduct competitor analysis to identify strengths and weaknesses in the market. Prepare reports on marketing performance and adjust strategies as needed. Plan and execute promotional events, product launches, and trade shows to enhance brand presence. Develop and manage budgets for marketing campaigns, ensuring effective allocation of resources. Build and maintain relationships with media and industry influencers to enhance brand reputation. Monitor digital marketing metrics and optimize campaigns for better performance. Stay updated on industry trends and emerging technologies to keep the marketing strategy innovative. Qualifications: Degree in Marketing, Business, or a related field. Experience in a marketing role, ideally within the ceramics or construction industry. Strong analytical and creative skills. Excellent project management abilities. Minimum of 3-5 years of experience in a marketing role, ideally within the ceramics or construction industry.

Job Description ROLE DESCRIPTION At MBHS, our pharmacists work closely with medical and nursing staff to ensure that patients receive the best medication, advising on the selection, dose and administration route. They are experts in the field of pharmacology and are responsible for the efficient day-to-day operation of the hospital/clinic pharmacy. Our pharmacists carry out their duties consistently, ethically and in line with international standards and evidence-based pharmaceutical practices. QUALIFICATIONS AND PROFESSIONAL REQUIREMENTS Bachelor of Pharmacy Degree. Must be registered and licenced with the Health Professions Council of Zambia (HPCZ). 3 years post-internship Hospital experience with at least 1 year in a leadership/managerial position. REQUIRED SKILLS AND ATTRIBUTES Proficiency in computer use & conversant with the use of Microsoft Office programs & Google Docs, Sheets & Slides. Good analytical & problem-solving skills Good planning & organisation skills Good written & oral communication skills Good interpersonal skills Be able to work under minimal supervision. KEY ROLE ACCOUNTABILITIES Manage and run the day-to-day pharmacy operations, supervise staff and perform administrative duties to a standard of professional excellence. Comply with all MBHS standards for delivering high-quality pharmaceutical care and where relevant, identify and/or design any pharmacy standards and procedures that are required in collaboration with the MBHS Quality Department. Order pharmaceutical supplies, organise stock and store and handle all stock competently. Collaborate with other health care professionals to plan, monitor, review, and evaluate the quality and effectiveness of drugs and drug regimens, providing advice on drug applications, interactions, drug peak and best practice treatment guidelines. Protect and maintain patient confidentiality at all times in keeping with the MBHS Patient Confidentiality Policy. Ensure the inventory of Medicines stocked in the storeroom is accurate and applicable using the Mary Begg Essential Medicines List (EML) as well as timely reporting of discrepancies and preparation of corrective actions. f Attend regular clinic and medical service department meetings to report on and discuss issues relating to improvements to the pharmacy services. Be available for duty as rostered for normal shifts, routine medical shifts, on-call shifts (defined as a standby period out of normal clinic hours), weekends and in case of emergencies. KEY RESPONSIBILITIES Pharmaceutical Services Ensure that MBHS policies and procedures, and local regulations relating to pharmacovigilance, prescribing, dispensing, recall, expiration and disposal of medications, and clinical consumables are adhered to at all times. Assess the identity, strength and purity of medications. Provide information and advice regarding drug interactions, side effects, dosage and proper medication storage. Engage in therapeutic drug monitoring, dose calculation and adjustment to fit patient needs. Ensure that patient prescriptions are accurate, legible and content appropriate. Manage ARV logistics and information systems, dispense ARVs and offer adherence counselling to patients on HAART. Provide patient education on the proper use of devices such as epinephrine injection pens, asthma ventilators, diabetes blood sugar monitor etc. Advise customers on the selection of brands, medical equipment and healthcare supplies. Ensure that all expiry dates for medications and disposables are checked monthly and that drugs are used on a first in first out (FIFO) principle. Plan, implement, and maintain procedures for mixing, packaging, and labelling pharmaceuticals, according to policy and legal requirements, to ensure quality, security, and proper disposal. Compound and dispense medications as prescribed by doctors and dentists, by calculating, weighing, measuring, and mixing ingredients, or oversee these activities being performed. Ensure that all expired or close-to-expiry drugs and disposables are recorded and handled according to standard operating procedure. Maintain storage and cold chain of all refrigerated medications. Order and manage Controlled drugs/Opioids/Narcotics according to the Dangerous Drugs Act & the MBHS standard operating procedure. Ensure that new stock orders are prepared on time and with proper authorisation by the Hospital Manager. Monitor drug consumption trends, establish consumption data, minimum and maximum levels, reorder levels, stock levels, and lead time, calculate order quantity, track expiry dates and ensure that drugs are stored according to prescribed standards. Provide specialised services to help patients manage chronic conditions such as diabetes, asthma, smoking cessation, or high blood pressure. Pharmacy storage areas are maintained at an appropriate temperature and are always clean and properly organised. Ensure universal infection control precautions are maintained throughout the pharmacy and stock room. Publish educational information for other pharmacists, doctors, nurses and/or patients. Assist with appropriate pharmaceutical treatments/ medications for patients requiring emergency medical evacuation services. Will be a member of the disaster management group supporting the clinic in the event of a mass casualty incident. Ensure compliance with other duties and responsibilities as may be required from the Pharmacy manager/ Chief Medical Officer and/or hospital/clinic manager from time to time within your scope of practice. Customer Service Foster a culture of customer service satisfaction amongst MBCC staff and patients. Attend mandatory customer service training. Demonstrate good customer service by listening to patient’s concerns and providing proper support and care. Be polite and respectful in all patient or staff interactions. Report to the Clinic Manager or HR Manager where you see any evidence of poor customer service from other MBHS staff towards patients or other staff (i.e. bullying, yelling etc.). Must complete an Incident and Adverse Event Form to inform on any pharmaceutical or clinical incidents/medication errors/other issues. All incident and adverse event forms are handed to the Clinic Manager immediately for necessary investigation and/or action. Administrative Functions and Reporting Ensure that all pharmaceutical products (medications/ consumables/ devices) are correctly itemised on the patient’s charge / billing sheets. Participate in the clinic’s action plan and budgeting of drugs and consumables. Maintain up-to-date records, such as pharmacy files, patient profiles, charge system files, inventories, control records for radioactive nuclei, and registries of poisons, narcotics, and controlled drugs. Ensure maximum and minimum levels are maintained and reviewed each quarter or more frequently as required by the CMO/ Clinic Manager / Head Office Management. Prepare and submit a monthly report on the levels and drug usage to the Clinic Manager. If other

Job Description Zambeef Products PLC is the largest integrated cold chain food products and agribusiness company in Zambia and one of the largest in the Southern Africa region. It is involved in the primary production, processing, distribution and retailing of beef, chicken, pork, eggs, dairy, fish, flour, stock feed and day-old chicks throughout Zambia and the surrounding region. Zambeef Products PLC is an equal opportunity employer. We are looking to recruit an enthusiastic candidate for the role outlined below. Women and Differently-Abled Persons are therefore encouraged to apply. JOB RE-ADVERTISEMENT VEHICLE TRACKING CONTROL ROOM OFFICER –LUSAKA (2) Based in Lusaka, the required skills for this role include: Monitoring and managing the tracking of company vehicles using the various types of software provided. Ensuring the safety, efficiency, and security of the fleet by providing real-time tracking data, responding to alerts, and communicating with relevant stakeholders. Monitoring vehicle locations and statuses using GPRS Tracking, Cameras and Temperature Monitoring Tools Ensuring that all vehicles are operating within designated routes and schedules. Tracking and enforcing regular vehicle inspections quarterly Maintaining constant communication with transport team to provide updates, instructions, and support. Liaising with other departments such as distribution, workshop, fuels and security. Responding promptly to any alerts or anomalies such as speeding, offloading delays, route deviations, unauthorised stops, or emergencies. Communicating corrective measures to managers as per the Disciplinary and Grievance procedure. Generating and distributing regular reports on vehicle performance, incidents, and fuel usage. Tracking and reporting maintenance schedules, vehicle and driver statutory expiries Maintaining accurate records of all tracking activities and incidents. Ensuring tracking systems and software are functioning correctly. Maintaining data integrity of all tracking systems Ensuring all tracking activities comply with company policies and legal requirements. Assisting in audits and investigations as required. Ensuring that all company vehicles are tracking and reporting in the right groups or divisions Providing support and training on the use of tracking systems. Producing reports requested on demand outside of routine reports provided procedure on request is followed The Required Qualifications are: Grade 12 Certificate Diploma in Information Technology or equivalent Minimum 2 years work experience in a similar role Technical Training or Certifications in Fleet Management is an added advantage The Required Attributes Include: Proficiency in using vehicle tracking software and systems. Basic computer skills, including MS Office Suite. Ability to use online meeting platforms including Zoom and MS Teams Strong verbal and written communication skills. Ability to communicate clearly and effectively with team members. Ability to speak more than one local language will be an advantage. Strong analytical and problem-solving skills. Ability to remain calm and make quick decisions in high-pressure situations. Ability to defend data High level of accuracy and attention to detail. Willingness to work in shifts, including nights, weekends, and holidays as required. Ability to sit for extended periods while monitoring screens and data. Ability to respond quickly to system alerts and emergencies. Method of Application Interested candidates who meet the criteria above are encouraged to submit their applications letters, with detailed Curriculum Vitae, copies of certificates, and contact details of three (3) referees to: THE HR OPERATIONS MANAGER Zambeef Products PLC P/B 17, Woodlands Lusaka or Email: NB. All applicants must verify their local qualifications and/or verify and evaluate their foreign qualifications with The Zambia Qualifications Authority. Zambeef Products PLC values gender diversity in the recruitment process as we promote gender equality, therefore differently abled persons, and females are encouraged to apply. Only shortlisted candidates will be contacted.

Job Description Reference Number HCBPKM04112024 Description JOB PURPOSE The Business Manager in the Office of the CRO will play a pivotal role in ensuring the effective and efficient functioning of the Risk Management department. This role provides critical operational, strategic, and project management support to the CRO, while also driving collaboration across various risk teams and business units. The ideal candidate will have strong organizational skills, a deep understanding of risk management principles, and experience in managing complex projects. Under the supervision of the Chief Risk Officer, the following are among the Job Key Responsibilities: Strategic Support: Work closely with the CRO and Risk Heads to develop and execute risk management strategies that align with the organization’s business objectives. Assist in setting the risk appetite, governance structures, and ensuring risk alignment across business units. Support the CRO with sector outlook perspectives for risk appetite setting and outlook purposes Provide input on risk-related matters for strategic initiatives such as risk support to business units across the Bank. Operational Management: Oversee the day-to-day administrative and operational functions of the Risk Management office, including budgeting, resource allocation, and staff coordination. Develop and maintain an efficient documentation and filing system for all Risk reports such as Risk Oversight Committee, Board Risk Committees etc. Ensure smooth communication and coordination between the CRO’s office and other departments i.e. corporate functions and frontline. Monitor risk function performance metrics, reporting results to senior risk leadership and identifying areas for improvement. Project Management: Lead and manage cross-functional risk projects, ensuring alignment with the organization’s overall strategy and timely execution within budget. Coordinate the implementation of risk systems, policies, and procedures across departments. Ensure the delivery of risk initiatives such as enterprise risk assessments, risk reporting tools, and regulatory compliance projects. Project Management: Lead and manage cross-functional risk projects, ensuring alignment with the organization’s overall strategy and timely execution within budget. Coordinate the implementation of risk systems, policies, and procedures across departments. Ensure the delivery of risk initiatives such as enterprise risk assessments, risk reporting tools, and regulatory compliance projects. Stakeholder Management INTERNAL/EXTERNAL CONTACT External: External Auditors Internal: All internal Business Units Requirements QUALIFICATIONS AND EXPERIENCE Grade 12 Certificate with Credit or above mandatory in Mathematics and English and any other three subjects University Degree (Business Preferably – Actuarial Science/ Economics/ Business Administration/ Business Mathematics/ Accounting/ Production Management) Master’s Degree or MBA is preferred Certification in risk or investment management – CFA/FRM/PRM will be an added advantage Zambia Qualifications Authority (Zaqa) Verification Certificate for Tertiary Qualifications Strong understanding of risk management principles, including regulatory frameworks, risk governance, and compliance requirements Proven ability to manage complex projects and cross-functional teams in a fast-paced environment Excellent communication skills, with the ability to convey complex risk issues clearly and concisely to senior leadership and board members. Strong analytical and problem-solving abilities, with experience in risk reporting and data analysis Proficient in risk management tools and software, with advanced knowledge of Microsoft Office Suite (Excel, PowerPoint, etc.) Familiarity with financial services, banking, insurance, or related industries is a plus. JOB CORE COMPETENCIES Strategic Thinking and Decision Making Strong Organizational Skills Financial Acumen Relationship Building and Collaboration Project and Time Management Adaptability in a Dynamic Environment Drive for results Strong communication and presentation skills

Job Description Job Listings Title: Talent Management and Development Manager Closing Date: 11/9/2024 OVERALL PURPOSE To implement an effective Talent Management and Development service aligned to the overall Human Resource and Corporate strategic objectives in order to improve individual, departmental and organizational productivity. JOB SPECIFICATION Minimum Qualifications: Degree in Human Resources Management Professional Registration: Zambia Institute of Human Resource Management Minimum Experience: 5 years’ experience training and development Key Skills: Performance Management, organizational development and Talent Management

Job Description Job Listings Title: Human Resource Business Partner Closing Date: 11/9/2024 OVERALL PURPOSE Responsible for aligning business objectives with employees and management in designated business units JOB SPECIFICATION Minimum Qualifications: Bachelor’s Degree in Human Resource Management Professional Registration: Zambia Institute of Human Resource Management Minimum Experience: 3 Years in human resource management. Key Skills: Full understanding of all HR functions and best practices

Job Description Job Description To provide a relief function for Teller, Collections Consultants and Cash Migration Official in an efficient and effective manner to ensure the smooth running of functional areas Achieve net profit growth for business Achieve the delivery of exceptional customer experience against the Balanced Scorecard standards Engage with the customers in a professional way as specified in the service standards Ensure customer’s needs and expectations are understood and solutions provided Deal with customer complaints, relating to collection activities and ensure that it is resolved to the satisfaction of the customer Convert identified leads into successful sales Achieve individual targets as set according to appropriate business area or sales plan Manage performance standards for the relief role(s) in Telling, Service, Sales or Administration Approve, validate, verify, check and authorise Frontline activities Comply with governance in terms of legislative and audit requirements Track, control and influencesales activities with the specific aim to increase sales efficiencies Job Details Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below. 05/11/24 All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

Job Description Job Description To lead a team and manage loan instalments repayments from employers on accounts, reconciliations and timeous tagging of accounts and engagement with employers to manage credit risk emanating from negative economic impacts for example Liquidations and retrenchments To minimise portfolio provisions, supervise and collect on all the overdue and defaulting loans and overdrafts in order to reduce the impairments and provisions on the Bank’s Profit and Loss and drive the Bank’s credit portfolio Managing the collections, credit and risk portfolio to minimise credit losses i.e. relegations to Recoveries and improve cure rates, advise employers to get loan instalments to improve profitability Monitor and control costs within the approved budget limits to achieve operational efficiency Managing the collections, credit and risk portfolio to minimise credit losses i.e. relegations to Recoveries and improve cure rates, advise employers to get loan instalments to improve profitability Monitor and control costs within the approved budget limits to achieve operational efficiency Managing the collections, credit and risk portfolio to minimise credit losses i.e. relegations to Recoveries and improve cure rates, advise employers to get loan instalments to improve profitability Monitor and control costs within the approved budget limits to achieve operational efficiency. Ensure the reduction of loss to the Group and increase of revenue through collections and recovery Manage costs / expenses within approved budget to achieve cost efficiencies in the recovery campaigns Develop a service culture which builds rewarding relationships, proposes innovations and allows others to provide exceptional client service Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME’s, project managers and senior staff members Comply with governance in terms of legislative and audit requirements Ensuring the best possible results are obtained from the Collections department through successful implementation of agreed campaigns Plan and manage performance, skills development, employment equity, talent and culture of team in order to improve innovation and achieve efficiencies Manage own development to increase own competencies Job Details Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below. All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

Job Description Job Description Apply Risk Management processes within the area of responsibility Provide guidance and assist with requirements on changed or new risk tools Oversee the effective use of risk tools and monitor its effectiveness for the business Assist with preparation and analyses of reports for tabling at various Risk Committees Scrutinize risk reports submitted by the branch/business unit and ensure reporting and tools are in line Ensure data integrity, data structures and business line mappings are correct Monitor workflow issues in loss data system Document processes to enhance general ledger reconciliations and monitor data extractions for reporting purposes Monitor documented requirements and project manage deliverables Highlight risk areas through root cause analysis Monitor action plans on various risk tools Monitor risk reporting and escalate issues Deliver against operational and cost targets Prioritize resource allocation to minimise and reduce wastage Monitor costs for the financial year according to the operational plan Allocates and approves expenditure Review cost reports and resolves or explains variances to the budge Identify, control and escalate potential risks that may lead to increased costs Manage costs or expenses within approved budget to achieve cost efficiencies Build relationships that allow for the managing of expectations; the sharing of knowledge and diverse insights; and the creation of buy-in Engage in cross-functional relationships to obtain and to provide work support Deliver customer experience excellence aligned to Organisational values and service standards Build professional long-term relationships with customers based on trust that builds the brand Collect and interrogate information and feedback to ensure full understanding of customer needs to deliver a quality service Deliver service that exceeds customer expectations through proactive, innovative and appropriate solution selection and application Provide customers with relevant information to keep them informed of products and service options Innovate by finding the best fit solution for the situation such as the flexibility of delivery and customised solutions which result in more efficient outcomes Drive and embed risk capabilities in the business Ensure application of risk capabilities and tools are applied to identify, evaluate, report and monitor risk processes Drive a combined assurance approach to risk management by engaging specialists and other assurance partners on key risks matters Ensure comprehensive risk assessments are conducted in relation to products, services and solutions that are developed by the business are appropriate to manage the risks within the approved risk appetite Work with business unit to understand business, drivers, current concerns and future plans to mitigate risk to proactively identify and anticipate risks (including emerging risks) Identify, manage and mitigate interconnected / interdependency risks and provide relevant information to business and risk teams to appropriately manage and mitigate risk Understand changes of applicable risk policies and communicate to relevant stakeholders accordingly Keep abreast of relevant risk developments externally and ensure it is considered in the risk profile for the business Ensure development of appropriate solutions to identify losses and risk exposures and facilitate the effective implementation thereof Ensure business continuity management plans are reviewed and tested and aligned to business continuity strategy Assist business to identify risks inherent in key business processes, new products, business projects and key outsourced and insourced arrangements and critical third-party service providers Ensure business has designed and implemented controls to manage the risks identified Build a risk management culture through ensuring awareness campaigns to educate stakeholders to influence behaviour and drive the importance of compliance and good conduct Analyse business information, data and BU risk reports to identify trends and create qualitative risk status reporting with accurate and reliable business intelligence Prepare the relevant risk profile report in a format that is acceptable to senior management and risk governance committees and considers all key risks Ensure appropriate governance structures are in place in area of accountability Develop and communicate timelines for submission of relevant op risk reports to risk committee structures that align to Group Risk timelines Escalate significant risk issues to management or Enterprise Risk Management and risk governance structures as relevant Review risk management documentation and risk reports to ensure achievement of relevant risk strategy Track and report at the relevant forums and committees monthly on progress towards achieving the relevant risk strategy at defined intervals Ensure all stakeholders have been engaged and information provided by Project Management Office (PMO) is reviewed and challenged to ensure accuracy Escalate critical projects status to contribute to delivery against set timelines where required Set the strategy and create the enabling environment for active risk reduction by informing and looking at the key risk indicators (KRIs), re-assessing, and ensuring the control environment is perceived relative to risk appetite as well as ensuring changes to reduce, tolerate or mitigate risk are made accordingly Develop and maintain monitoring plan to ensure coverage of key controls Manage and ensure compliance to the applicable framework in relevant risk control monitoring plan Track feedback on results of monitoring activities to enhance relevant risk control environment Develop, encourage and nurture collaborative relationships across FRG Manage team performance in achievement of business objectives Participate in planned activities that are appropriate for own and employee development Job Details Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below. 08/11/24 All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.