Page 10 | Job vacancies in Zambia

Job Description About the Company Client Focus Solutions is a client-focused accounting firm offering tax consultancy, immigration assistance, accounting, auditing, and HR services. Our mission is to provide exceptional solutions with integrity and precision, helping clients achieve their goals. We foster a collaborative and inclusive culture, emphasizing professional growth through mentorship, training, and hands-on experience. At CFS, innovation, teamwork, and continuous learning drive our commitment to excellence. Position Summary We are seeking a motivated and detail-oriented Accounting Intern to join our team. This internship is an excellent opportunity for individuals looking to gain hands-on experience in accounting and finance while working in a professional and dynamic environment. The intern will assist with a variety of accounting tasks and learn the fundamentals of the field under the guidance of experienced professionals. Key Responsibilities Assist with preparing and maintaining financial records, including journal entries, invoices, and receipts. Support in the reconciliation of bank statements and general ledger accounts. Conduct data entry and ensure the accuracy of financial information. Assist with preparing financial reports and statements for internal and external use. Support the team during audits by organizing documentation and responding to inquiries. Participate in tax preparation activities, such as gathering necessary documentation and reviewing returns. Conduct research on accounting regulations and industry practices as needed. Provide administrative support to the accounting team as required. Qualifications recently completed a degree in accounting, finance, or a related field. Basic understanding of accounting principles and financial reporting. Proficiency in Microsoft Office Suite, especially Excel. Familiarity with accounting software (e.g., QuickBooks, Xero) is a plus. Strong attention to detail and accuracy in data management. Excellent organizational and time management skills. Strong analytical and problem-solving abilities. Effective written and verbal communication skills. Ability to work independently and collaboratively in a team environment

Job Description JOB ADVERT – STORES CLERK Aller Aqua Zambia Limited invites applications from suitably qualified candidates to fill the position of Stores Clerk. The role reports to the Plant Engineer and will be based at the Aller Aqua Zambia Factory, in Siavonga. JOB PURPOSE: The Stores Clerk (Technical) will assume the responsibility of managing inventory, coordinating with various departments and ensuring the smooth flow of materials and supplies. The ideal candidate should possess excellent organizational skills, a strong understanding of engineering components and a proactive attitude towards maintaining an efficient stores system. KEY RESPONSIBILITIES: Collaborate closely with our maintenance engineers to identify and source the best quality spare parts, tools, and equipment to keep our factory running seamlessly. Evaluate suppliers, negotiate terms, and secure cost-effective deals without compromising on quality. Maintaining inventory records using computerized systems or manual logs, ensuring accuracy and completeness of data. Coordinating with the buying team to reorder materials and supplies as needed. Performing regular stock checks to identify shortages, discrepancies, or obsolete items. Collaborating with the engineering and maintenance teams to identify specific material requirements for ongoing projects. Issuing materials and supplies to workshop staff, ensuring proper documentation and adherence to established procedures. Monitoring stock levels and propose adjustments to optimize inventory levels and avoid shortages or excess. QUALIFICATIONS, SKILLS & EXPERIENCE: Full Grade Twelve School Certificate (GCE) Diploma /Degree in Supply Chain Management or an Advanced Certificate in Electrical or Mechanical Engineering (with stores management experience) or any related field. A strong technical background and familiarity with industrial equipment and machinery. Proven experience in procurement, sourcing, or supply chain management, ideally within a manufacturing or maintenance context. Analytical thinking and problem-solving abilities to optimize procurement processes. At least two (2) years in the manufacturing environment. Method of Application Candidates meeting these requirements should apply to the Human Resources Manager, a detailed Curriculum Vitae (CV) in PDF Format with the subject Tagline of the position e.g. STORES CLERK. * Please note that only short-listed candidates will be contacted. * Aller Aqua Zambia (L) is an equal opportunity employer. We thank all applicants for their interest, but only qualified candidates will be contacted for an interview.

Job Description Position Title: Conservation Officer Reports to: Field Operations Manager Location: Liuwa Plain National Park (LPNP) Type of contract: Fixed Contract Position: One Background African Parks (AP) is a non-profit conservation organization that takes on responsibility for the long-term management of protected areas in partnership with governments and local communities. AP manages 23 protected areas in 13 countries covering over 20 million hectares in Angola, Benin, Central African Republic, Chad, the Democratic Republic of Congo, Malawi, Mozambique, the Republic of Congo, South Sudan, Rwanda, Zambia and Zimbabwe. Job Overview To provide support to the Field Operation Manager in ensuring Liuwa Plain National Park applies the highest standards in Conservation in order to facilitate the implementation of the Conservation Strategy. Duties and responsibilities: Manage conservation programs in Liuwa plains national park, Including Vegetation, Alien plants, wildlife, HWC and Biodiversity monitoring. Together with the DNPW and the CRB, co-plan, coordinate and monitor of a fire management program that includes controlled early burning and establishment of fire breaks with village scouts Support the implementation of a forest structure and biodiversity monitoring program Support monitoring and evaluation through valuable data collection on the different conservation programs Prepare reports on performance of the different conservation programs and infractions against the wildlife and forest act Be the focal point and ensure best relations are kept with the (local departments of the) Department of National Parks and Wildlife and with the Liuwa Community Resources Board Be the focal point for conservation related matters from the private landowners and their staff and ensure that best relationships are kept with these stakeholders Required Skills and Competencies Excellent communication and analytical skills Knowledge of the Wildlife act and forestry act is a strong plus General knowledge of fauna and flora and specific knowledge on forest restoration and regeneration techniques is a strong plus. Competent with Microsoft Office applications, email and other relevant computer skills. Knowledge of SMART Tools, Earth Ranger and other tools to monitor sustainable forest management Be willing to (relocate and) live in Liuwa where the office is based Be comfortable with the challenging conditions associated with the remote area and wilderness Role requirements Minimum of Diploma in Forestry, Biology, Conservation, Wildlife Management or equivalent Language: Fluent in Lozi and English (both spoken and written) Work experience: minimum 5 years relevant work experience in the sector Employment opportunities African Parks Zambia is an Equal Opportunity Employer. Applicants for this position must have a clean record and traceable references. Candidates must include a daytime contact number. Method of Application Interested and qualified candidates must submit their CV with a cover letter describing their suitability for the role. All applicants must include at least 2 contactable references, certified copies of NRC, and relevant Qualifications. The application must be addressed to the Human Resources Manager and emailed

Job Description VisionFund Zambia Limited is part of a network of microfinance institutions within the VisionFund International network. We empower low-income entrepreneurs with access to integrated financial services that unlock their potential. We are part of World Vision, the largest global Christian humanitarian organization. In order to support our growth aspirations, we seek to recruit a qualified candidate who is self-motivated and results-oriented to fill the following position: HEAD – PEOPLE & CULTURE Reporting to: Chief Executive Officer Location: Head Office – Lusaka PURPOSE OF THE POSITION: HEAD-PEOPLE & CULTURE To manage & coordinate human resources strategy for VisionFund Zambia including manpower planning, recruitment & selection, orientation, placement, performance management, compensation package, staff development and talent management. KEY RESPONSIBILITIES: Ensure that HR Strategy is developed & implemented in all areas of the organization and in compliance with VF Zambia & VFI standards: Makes Board presentations of P & C matters. Provides strategic people support and advice on Human Resources issues. Updates the P&C manual on a per need basis, and ensures that all revision and addition to the policies are written in the employee handbook; Informs all concerned staff the changes entered into the employee handbook/P&C manual. Ensures that good insurance covers for staff are in place that will be of benefit to the organization. Reviews and updates P&C policies, procedures and guidelines. As required quarterly present to board P &C matters (or as needed). Staffing Plan & Budgets: Contributes and advises on senior management strategic planning, with particular responsibility for HR needs, policies and procedures. Prepares and submits annual budget and plan for the approval of the SMT & Board as necessary. Plans and implements P&C related procurements and services. Responsible for ensuring a conducive and safe work environment for all staff. Respond to and address audit queries and suggestions. Recruitment, Selection, Orientation and Placement: Develops letters of appointment, transfer, promotion, and the like; and sends to the concerned staff after approval. Conducts “due diligence” or the “fit and proper” test to assess the job applicant’s background and character. Ensures that VF Zambia maintains a standardized and systematic hiring and recruitment process; develops or updates hiring policies and procedures most appropriate to individual positions. Coordinates all recruitment for VF Zambia: reviews staff requisitions, supervises the hiring and contractual process, and arranges for the new employee’s orientation with the immediate supervisor. Compensation & Rewards Reviews the benefits scheme (compensation, incentives, and other benefits) on a regular basis (1-2 years) and ensures that it is properly administered in accordance with the P&C manual and prevailing local labour laws. If necessary, recommends any exceptions to the CEO and seeks approval from the regional office. Conducts consultations with department heads to determine performance indicators and benchmarks per position. Periodically carries out salaries and benefits surveys for the review process in order to develop and maintain a competitive compensation package and incentive schemes for staff. Performance Management & Engagement: Develop, implement and monitor staff performance appraisals and ensure that these are done on a regular basis. Reviews and upgrades the performance appraisal tools in collaboration with the regional office, determine effectiveness and applicability. Investigates all disciplinary and grievance cases with the respective staff, provides guidance, and corrective action through counseling, training, or instituting disciplinary procedures. In consultation with the senior management, develops performance indicators and standards in promoting staff to higher posts. Works closely with the SMT and MFI branches to improve branch efficiency & effectiveness. Capability & Competency Management: Conducts periodic staff training needs assessments and plans for capacity building- training and staff development. Coordinates and develops the staff development strategy to make sure that the staff continues to achieve professional growth within VF Zambia. Employee Relations & Change Agent: Advise staff on the grievance procedures and the WVI/VFI whistleblower policy. Monitor the IIM system to ensure that cases reported are addressed and closed. Coordinate staff training on sexual harassment, safeguarding, personal security and other key training aimed at improving employee experience at the MFI. Coordinates grievance hearing between the staff and the committees. Supports the board and management in cases of suspension and disciplinary action. And any other duties that may be assigned from time to time (5%) Visit to the Field operations a must. And any other duties that may be assigned from time to time. Participate actively in the Africa regional P&C initiatives and mandates. Represent the MFI in professional P&C forums and meetings. On-going on personal professional development. KNOWLEDGE, SKILLS AND ABILITIES: Master/Postgraduate Diploma in Human Resources management or related field. Bachelors’ Degree in HR, Social Science, Psychology or related field a must. 8 Years at Senior Manager level in Human Resources Department Excellent interpersonal counseling & problem- solving skills. Very good knowledge of oral & written English. Very good analytical & reporting skills. Good trainer, facilitator, mentor and coach. Experienced in using various human resource information systems. Good knowledge of WV &VFI Partnership (an added advantage). Proficient in Microsoft office applications. Be a good leader. Familiar with Core business. Model and demonstrate effective Christian leadership and able to lead daily devotion Method of Application Applications should be sent to- The Chief Executive Officer VisionFund Zambia Limited Plot No. 6810, Chiwalamabwe Road Olympia Extension P.O Box 33911 Lusaka, Zambia Closing date for receipt of applications

Job Description Purpose of the role: To ensure that all Electrical components are strip assessed, assembled and tested in accordance with Hitachi standards for achievement of company goals and objectives. REPORTS TO: Electrical Supervisor BRANCH: Lusaka Reman Key Responsibilities. Work according to all safety policies and procedures. Ensure daily assessments are performed to ensure good housekeeping. Conduct JSA’s for all tasks before starting work. Ensure correct PPE is worn at all times. Ensure incidents are reported immediately without delay to supervisor. Maintain and secure equipment according to company policies and procedures. Clean up and pack away tools and equipment before leaving the workplace. Ensure the correct requested parts from the warehouse are received. Ensure problematic issues are immediately dealt with or reported to the Supervisor. Ensure tasks completed according to set HCM standards. Disassemble and assess Electrical components (internal parts) and ensure they are placed on the right component. Test Electrical components based on the HCM standards. Prepare the assembly reports, take photos and submit to the supervisor. Ensure Job Cards and Work Order are completed with all necessary details captured correctly. Ensure tools taken from tool store are signed for and signed back when returned. Ensure daily reports are completed and submitted to the Supervisor. Coordinate with the planner for the day’s work order. Inspect outsourced jobs according to HCM standards Implement modifications/projects. Carry out preventive maintenance of the factory equipment. Minimum Qualifications and Experience Grade 12 Certificate Minimum of an Advanced Certificate in Power Electrical or any related field. Diploma in Electrical engineering from a recognized institution will be an added advantage. Zambia Qualifications Authority Validated Qualifications. Minimum experience of 3 years in the electrical field on heavy equipment machinery in a Workshop environment. Practicing Member of EIZ. Competences Knowledge of Safety Standards Knowledge of the use of parts and service manuals Fundamentals of Heavy Equipment Repair Fundamental Hydraulics Knowledge Problem Solving and analytical skills Time Management Skills Self-Management Skills Method of Application Interested applicants should forward their detailed curriculum Vitae and copies of certified qualifications (as one document) to the Assistant Human Resource Manager.

Job Description INTERNAL VACANCY Madison General Insurance Company Zambia Limited (MGen) invites applications from suitably qualified and experienced individuals to fill the position of Systems Analyst to be based at Head Office in Lusaka. The job holder will be reporting to the ICT Manager. CONTRACT TYPE Permanent and Pensionable KEY QUALIFICATIONS, SKILLS, QUALITIES & COMPETENCIES Full grade twelve certificate with at least a credit in Mathematics and English Degree in computer science/information technology; or information management systems; or business information systems; or mathematics; or Statistics Good understanding of business functions and processes Knowledge in insurance and banking domain is preferred Conversant in applying application patches and fixes Writing and executing SQL queries in Oracle, MS SQL and MySQL databases Programming experience in various languages such as .net platforms, java, php, etc is preferred Sound experience with web services Excellent documentation abilities Extensive troubleshooting experience and project implementation/management Proactive attitude, keen to make a difference, attention to detail Ability to quickly adopt to the new environment and understand the systems Ability to work in a team as a strong team player Strong operational discipline and problem-solving skills Good interpersonal and user relationship, customer service focus Willingness to learn new ways and ideas from other individuals including subordinates. Must have 3 years’ experience in a similar role Employment opportunities KEY RESPONSIBILITIES Main Duties Understand the existing business applications and systems in order to offer support Analyse business requirements and improve business processes Troubleshoots application issues, undertake software development Document, deploy, configure and test changes and enhancements in existing applications Coordinate and support application system related activities with stakeholders and act as a liaison between ICT team and business users Estimate timeframe to deliver the solution Provide training on core application and other applications to the business users

Job Description 1. Title: Digital Marketer Job Description: The candidate will develop, implement, and manage marketing campaigns promoting the organization’s products and services. The candidate will majorly enhance brand awareness, drive web traffic, and acquire leads/customers. Key Responsibilities: Develop marketing strategies that align with the organization’s business goals Manage and execute campaigns across various digital channels, including email, social media, search engines, and display advertising Measure and report on the performance of digital marketing campaigns, and assess against goals (ROI and KPIs) Conduct market research and analyze trends to identify new opportunities and improve campaign performance Collaborate with cross-functional teams, including creative, content, and web development, to produce engaging content and optimize user experience Stay up-to-date with emerging digital marketing trends and technologies Qualifications: Degree in marketing, communications, or related field 3 years of experience in digital marketing or related field Strong understanding of digital marketing channels, including SEO, PPC, social media, email marketing, and display advertising Proficient in marketing automation tools Excellent analytical skills and experience with web analytics tools (e.g., Google Analytics) Strong project management skills Excellent written and verbal communication skills

Job Description JOB TITLE: Aqua Feed Sales Representative Key Responsibilities: Reach sales targets for various types of fish feeds Build relationships with customers and provide (technical) support when needed Create visit reports and report any other relevant insights Find commercial opportunities to increase sales Look for market information Handle complaints to ensure customer satisfaction Take care of the sales process, from lead to transport/pick up Create and update balance sheets for customers Keep track of payments Arrange feed transport with external companies Experience in the aquaculture or feed sector will be of added advantage Requirements: A Bachelor’s Degree in Marketing, Sales, Commerce, Agriculture, Economics or related field A minimum of 5 years of sales experience in an FMCG or Agriculture-based company A proven track record of sales A track record in building relationships with customers Experience with cold acquisition is an added advantage Accuracy when creating preforms and checking payments Good typing skills and proficiency in MS Excel, PowerPoint, and Word

Job Description We are a leading recruitment and HR consulting firm that operates as a link between people and companies in achieving a shared purpose. We offer creative, effective and flexible solutions that not only help individuals discover their career paths but provide organizations with talent they can recruit, develop and retain. About the role: Our Client is searching for an experienced HR and Admin supervisor to provide end-to-end HR Services. A successful HR and Admin supervisor will have extensive HR experience, be familiar with company procedures, and have sound labor law knowledge. You should also have excellent administrative skills and easily communicate with staff at all levels. An exceptional HR and Admin supervisor should be observant and proactive. You should be familiar with the finer workings of the company, but never lose sight of the big picture. Key Responsibilities: HR Operations: Oversee and manage day-to-day HR operations, including recruitment, onboarding, employee relations, and offboarding. Ensure compliance with company policies, procedures, and legal regulations. Manage and maintain HR records, including employee files, attendance, and payroll data. Recruitment and Onboarding: Lead the recruitment process, including job posting, candidate screening, interviewing, and selection. Conduct onboarding sessions for new hires, ensuring a smooth integration into the company. Collaborate with department managers to identify staffing needs and workforce planning. Employee Relations: Serve as a point of contact for employee inquiries and concerns, providing guidance on HR policies and procedures. Mediate and resolve employee conflicts and issues, ensuring a positive and productive work environment. Conduct exit interviews and analyze turnover data to identify trends and areas for improvement. Employment opportunities Training and Development: Identify training needs and coordinate employee development programs to enhance skills and performance. Assist in the development and implementation of employee performance management systems. Support succession planning and talent development initiatives. Compliance and Reporting: Ensure compliance with local laws and regulations. Prepare and submit required HR reports. Maintain up-to-date knowledge of HR trends, best practices, and legal requirements. HR Strategy and Projects: Support the implementation of HR programs and policies that align with business goals. Lead and participate in HR-related projects, such as employee engagement surveys, policy updates, and process improvements. Desired Skills and Experience Bachelor’s degree in HR or similar Relevant experience in an HR role. Strong leadership skills and the ability to work unsupervised. Excellent written and verbal communication skills. Strong moral and ethical code. Competency in Microsoft Office, and business management and presentation tools. Excellent administrative skills. Employment opportunities Compensation: The incumbent will receive a competitive salary commensurate with experience.

Job Description We are seeking a dedicated and compassionate Boarding Patron to join our team and provide exceptional care, mentorship, and support to our boarding students. Key Responsibilities: Oversee the welfare, safety, and well-being of boarding students. Serve as a mentor and role model, fostering a nurturing and supportive environment. Support students’ academic, social, and emotional development. Ensure discipline, adherence to school policies, and harmonious relationships within the boarding house. Organize and participate in extracurricular and recreational activities for boarders. Monitor students’ health. Maintain boarding house facilities and report any maintenance needs. Requirements A passion for working with young people and supporting their development. Must have 2 years plus experience has a boarding Patron Full Grade 12 Certificate with 5′ O’ Levels and a minimum of a Diploma or Bachelor’s Degree in Psychology, Social Sciences or any related field. Strong interpersonal and communication skills. Ability to handle challenging situations with empathy and professionalism. Flexibility to stay at the facility.

Plan International is an independent development and humanitarian non-governmental organization that advances children’s rights and equality for girls. We believe in the power and potential of every child. But this is often suppressed by poverty, violence, exclusion and discrimination. And its girls who are most affected. Working together with children, young people, our supporters and partners, we strive for a just world, tackling the root causes of the challenges facing girls and all vulnerable children. We support children’s rights from birth until they reach adulthood. And we enable children to prepare for – and respond to – crises and adversity. We drive changes in practice and policy at local, national and global levels using our reach, experience and knowledge. We have been building powerful partnerships for children for 80 years, and are now active in more than 70 countries. Working in Zambia since 1996, Plan International Zambia’s development and humanitarian programmes focus primarily on Inclusive Quality Education, Skills and Opportunities for Youth Employment and Entrepreneurship, Sexual Reproductive Health and Rights, Early Childhood Development and Gender Responsive Child Protection. Child protection is key in all that we do. Plan International Zambia has Programme Areas (PAs) in; Central, Luapula, and Eastern Provinces including in Lusaka, where the Country Office is located. Plan International Zambia is seeking to hire a Driver. The purpose of the Driver is to undertake safe and secure transportation of Plan staff, materials and documents; and undertake vehicle service and maintenance in accordance with Plan policies and procedures. The role reports to the Project Manager to be based in Lusaka/Chongwe. The full role profile is on this link:Driver JD.pdf Do you have what it takes to be successful in this role? Essential Grade 12 Certificate Valid Drivers’ License, Class B manual A minimum of 3 years driving experience in similar role Desirable: Time management Fleet Knowledge Motor vehicle mechanic certificate or equivalent Location: Lusaka and Chongwe Reports to: Project Manager Grade: Hay Level 10 Closing Date: 27 December 2024 Plan International provides equal employment opportunities to qualified and experienced women and men, Women are especially encouraged to apply. We want Plan International to reflect the diversity of the communities we work with, offering equal opportunities to everyone regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Plan International believes that in a world where children face so many threats of harm, it is our duty to ensure that we, as an organisation, do everything we can to keep children safe. This means that we have particular responsibilities to children that we come into contact with and we must not contribute in any way to harming or placing children at risk. A range of pre-employment checks will be undertaken in conformity with Plan International’s Safeguarding Children and Young People policy. Plan International also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this scheme we will request information from applicants previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures. Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early. Please note that Plan International will never send unsolicited emails requesting payment from candidates. Method of Application Applications are invited from suitably qualified candidates to fill the role highlighted above. Please forward your Application and CV to recruitment.zambia@liquidtelecom.com, clearly indicating the title of the job applied for in the subject.

Plan International is an independent development and humanitarian non-governmental organization that advances children’s rights and equality for girls. We believe in the power and potential of every child. But this is often suppressed by poverty, violence, exclusion and discrimination. And its girls who are most affected. Working together with children, young people, our supporters and partners, we strive for a just world, tackling the root causes of the challenges facing girls and all vulnerable children. We support children’s rights from birth until they reach adulthood. And we enable children to prepare for – and respond to – crises and adversity. We drive changes in practice and policy at local, national and global levels using our reach, experience and knowledge. We have been building powerful partnerships for children for 80 years, and are now active in more than 70 countries. Working in Zambia since 1996, Plan International Zambia’s development and humanitarian programmes focus primarily on Inclusive Quality Education, Skills and Opportunities for Youth Employment and Entrepreneurship, Sexual Reproductive Health and Rights, Early Childhood Development and Gender Responsive Child Protection. Child protection is key in all that we do. Plan International Zambia has Programme Areas (PAs) in; Central, Luapula, and Eastern Provinces including in Lusaka, where the Country Office is located. Plan International Zambia is seeking to hire Field Nutrition Officers (X4). The primary responsibility of the Field Nutrition Officer (FNO) is to provide technical support and supervision to the Community based nutrition Promoters in implementing nutrition drought response at community level. The FNO will be field based supporting the conducting of training and rolling out of drought response implementation. In addition, FNO will act as a link between the district Nutrition Coordinator and the Health facility. The role reports to the District Nutrition Coordinator to be based in Lunga District, Luapula Program Area. The full role profile is on this link:JOB DESCRIPTION. Field Nutrition Officer – Lunga.pdf Do you have what it takes to be successful in this role? Essential Diploma in Nutrition or Public Health. Minimum of 2 years of professional experience in management of malnutrition (MAM and SAM) especially at community level. Knowledge on how the health care systems work. Experience working with health facilities. Knowledgeable about essential nutrition actions, Community Based Growth Monitoring and Promotion (CBGMP) and Maternal, Adolescent, Infant and Young Child Nutrition (MAICYN) will be an added advantage. Strong analytical, facilitation skills and coordination, especially those in rural communities. Ability to transfer knowledge through trainings. Location: Lunga District, Luapula Program Area Reports to: District Nutrition Coordinator Grade: Hay Level 10 Closing Date: 27 December 2024 Plan International provides equal employment opportunities to qualified and experienced women and men, Women are especially encouraged to apply. We want Plan International to reflect the diversity of the communities we work with, offering equal opportunities to everyone regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Plan International believes that in a world where children face so many threats of harm, it is our duty to ensure that we, as an organisation, do everything we can to keep children safe. This means that we have particular responsibilities to children that we come into contact with and we must not contribute in any way to harming or placing children at risk. A range of pre-employment checks will be undertaken in conformity with Plan International’s Safeguarding Children and Young People policy. Plan International also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this scheme we will request information from applicants previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures. Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early. Please note that Plan International will never send unsolicited emails requesting payment from candidates.

Job Overview: To design and implement solutions/services for new customers in line with set targets. To ensure customer service support within set SLAs to achieve high customer satisfaction and quality of service. Responsibilities: Design network solutions to support customer requirements. Prepare and share solution design documents with customer-facing teams in a timely manner to meet customer timelines. Attend and participate in pre-sales and discovery engagements with customers. Configure new services such as SD-WAN, DIA, MPLS, xGPON, 4G/LTE, etc., for customers. Install new services, upgrade, downgrade, and decommission existing services as required. Sign-off fully provisioned services with customers. Track the capacity and port availability on the network edge routers and trigger the internal process for capacity upgrades where necessary. Decide on priority allocation of network and personnel resources (Service delivery technicians) in line with service delivery requirements. Facilitate the change management process (and its maturity lifecycle), in line with standard change management policies and procedures. Candidate Requirements: Degree in Telecommunications Engineering or a similar field. Networking Certification (CCNA or equivalent as a minimum). 3 years’ experience in Telecommunications Fixed or mobile network operations. Experience with WiFi6 deployments will be an added advantage. Excellent communication skills which allow effective dialogue with the team. Experience in conflict resolution to manage disputes. Method of Application Applications are invited from suitably qualified candidates to fill the role highlighted above. Please forward your Application and CV clearly indicating the title of the job applied for in the subject.

Job Description About Us Nitrogen Chemicals of Zambia Limited (NCZ) is a leading fertilizer manufacturing company in Zambia based in Kafue District, Lusaka Province. NCZ is wholly owned by the Industrial Development Corporation (IDC). Role Summary We are seeking a highly skilled and experienced Procurement and Supplies Manager to join our Procurement team. The successful candidate will be responsible for purchasing local/foreign raw materials and various supplies required by the company to achieve its planned production targets on the most favourable terms to the company and to schedule and progress their availability, shipment, and delivery so that they are stored and available to user departments on planned dates. Key Responsibilities 1. Procurement Strategy and Policy Ensure that long-term procurement and store strategies and policies are developed, incorporated into the corporate strategic plan, and approved by management. 2. Annual Procurement Plan and Budget Ensure that annual procurement plans are developed and budgeted according to company requirements and approved for execution in line with the strategic plan. 3. Control Expenditures Manage department budget and control expenses within approved limits. 4. Negotiate Contracts Ensure that contracts for goods, works and services are negotiated with suppliers and agreed upon within budgetary limits. 5. Manage Contracts of Goods, Works and Services Enforce terms of contracts for goods, works, and services and deliver agreements by agreed timeframes and service levels. 6. Secure Materials and Supplies Ensure that materials and supplies are stored according to safety and security standards, protected from preventable pilferage, deterioration, damage, and theft, and contribute to uninterrupted operations of the plant. 7. Enforce Standard Procedures Compliance Enforce standard and statutory procurement and store procedures. Minimum Requirements Grade 12 School Certificate with 5 ‘O’ levels. Bachelor’s Degree in Purchasing and Supplies or its equivalent. Master’s in Purchasing and Supply or any related field will be an added advantage. Certification of educational qualifications with the Zambia Qualification Authority (ZAQA) is a must. Member of Zambia Institute of Purchasing and Supplies with Valid Practicing License. Minimum ten (10) years of work experience at Senior management level. Deep understanding of the Zambia Procurement ACT and Regulations. Procurement Ethics, Supervisory and Management Skills. Why Join Us? Work with a passionate and dynamic team. Competitive salary and comprehensive benefits package. A culture of innovation, inclusivity, and professional development. TAKE NOTE: If you do not meet the mandatory requirements, DO NOT APPLY. Only candidates who meet the minimum qualifications and experience required shall be considered for shortlisting. Shortlisted candidates shall be invited for interviews. No form of lobbying or corruption will be allowed. NCZ IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER

Job Description Vivo Energy Zambia distributes and markets Engen branded fuels and Shell lubricants. We serve various market sectors ranging from construction, mining, power generation and agriculture to food processing. Vivo Energy Zambia offers high-quality products and services to its customers, setting new standards for safety, innovation and service, wherever we operate. Vivo Energy Zambia is looking to recruit for the position of Key Account Manager-Mining to be based in Kitwe. Job Purpose To build, manage and develop mining customers in line with the Customer Value Proposition. Principal Accountabilities Manage accounts in the Mining sectors in order to achieve sales targets. Consistently grow Vivo Energy Zambia business with existing Mining customers and develop profitable new business with identified prospects. Understand and keep track of fast-changing customer needs and business environments to ensure the most appropriate services are provided to fulfil the customer’s needs. Contribute to the development of appropriate Mining Customer Value Propositions (CVP) and marketing initiatives. Plan and conduct sales negotiations with decision makers in Mining companies. Develop, update and implement the Account Plan for each Mining customer and communicate the plan to all Departments involved in service delivery to these key account. Positively manage CRM directly and indirectly at all relevant customer levels within the Sales CRM framework. Monitor and analyze own sales performances and taking appropriate action. Maintain a good understanding of business and technical developments within the Mining sector. Minimum Qualifications and Experience/Skills A Bachelor’s Degree preferably in the Engineering discipline. Minimum 5 years sales experience in a B2B environment (Mining, OEM or heavy duty equipment). Experience in developing and implementing pricing strategies. Commercial instinct and strong customer orientation. Experience in and ability to manage relationship at high level within large regional mining companies. Demonstrated experience developing and negotiating multi-year sales agreements. Excellent knowledge of lubricant products. Excellent interpersonal, communication and relationship management skills. Must be a member of the Engineering Institution of Zambia with a valid Practicing License.

Job Description Position: Marketing Manager Key Qualifications: Grade 12 Full Certificate. Bachelor’s Degree in Civil Engineering. Proficiency in Chinese (spoken and written). Minimum of 5 years’ experience in steel structure marketing or civil engineering. Comprehensive knowledge of the steel structure industry. Key Responsibilities: Develop and implement marketing strategies for steel structure products. Build and maintain relationships with clients and stakeholders. Conduct market research to identify trends and business opportunities. Coordinate with engineering teams to meet client requirements. Application Process: Qualified candidates are invited to apply by submitting their CV and relevant documents to: Method of Application The Group Human Resource Manager Good Time Steel P.O. Box 309, Heavy Industrial Area Mungwi Road,

Job Description Job Description: We are seeking a detail-oriented and organized Bank Mandates officer to join our collections team on a permanent basis. The ideal candidate will be responsible for managing and overseeing bank mandates accurately and efficiently. This role requires strong communication skills, attention to detail, and the ability to work collaboratively with various departments to ensure timely collections and submission of bank mandates and maintaining positive relationships with internal and external stakeholders. Key Responsibilities: Capturing of DDACC mandates from the branches and sending them to their respective banks. Ensure collection of all mandates from all branches before the 10th of every month. Manage and maintain existing bank mandates to ensure they are up to date and compliant with financial regulations. Ensure all DDACC mandates are submitted to their respective banks before the 15th of every month. Collaborate with financial institutions to address and resolve any issues or discrepancies related to bank mandates, ensuring clarity on the preferred methods for submitting mandates, whether electronically or in person. Collaborate with internal stakeholders to ensure that mandate changes are communicated effectively and implemented smoothly. Reporting, Documentation, and Collaboration: Generate reports on bank mandates, and DDACC outcomes for management review. Document bank mandate activities and communications, maintaining accurate and organized records. Provide excellent customer service to both internal and external stakeholders while addressing DDACC mandates-related inquiries and concerns. Foster and maintain positive relationships with relevant stakeholders that advise and assist with DDACC mandate submissions, ensuring a supportive environment. Participate in team meetings and contribute to process improvements and efficiency initiatives. Qualification: Diploma in any business-related course. Full grade 12 certificate or GCE. Previous roles that involved responsibility for executing or managing mandates will be an added advantage. Ability to work effectively in a team environment and collaborate with other departments. Ability to manage multiple tasks and priorities effectively while meeting deadlines. Willingness to adapt to changing processes, software, and organizational needs. A commitment to staying updated on industry best practices and regulatory changes. Strong problem-solving skills to handle collection disputes, discrepancies, and client inquiries effectively. Proficiency in financial software and Microsoft tools.

Job Description In this role, the incumbent will be responsible for all laboratory related aspects, tests, and quality control in the Physiology lab. Managing turnaround times and data integrity. This role will also need to comply and be certified with the relevant seed association or government per country. Key Responsibilities Responsible for SCCI sample updates and results update Responsible for receiving and preparation of all samples received daily. Testing of all germination. Transfer recorded results into SAP system and track all samples and results progress. Historical Data analysis physiology lab results monitoring. Prepare, pack and record samples for exporting for additional test and keeping track of all these samples for results and record keeping purposes. Perform test on sophisticated laboratory equipment including managing maintenance and functionality of equipment. Troubleshooting the issues on the equipment. Conform to Good Laboratory Practice principals and other prescribed quality systems and relevant regulations. Ensure all KPI Measurements are supplied timeously and accurately. Ensure total quality according to customer needs. Participate in global projects and innovation alignment. Order and keep inventory of consumables necessary to perform tests. Participate in one PSS- (One production system). Lead HSE efforts according to ISO 45001 and our client’s safety standards focusing on legal compliance and identifying safety risks applying the HIRA methodology. Participate in compiling Risk assessments and Job safety analysis. Participate in WHY problem solving identifying corrective and preventative actions. Adhere to all applicable legislation, our client’s safety policies and procedures. Actively promote our client’s safety culture and best practices Key Working Relations Direct report to Lead Senior Seed Analyst. Key relations: Physiology lab team members, Quality Laboratory Manager. Cross-functional: Be willing and able to assist across the Physiology and Biotechnology teams. Support: Implementation and maintaining procedures in the laboratory. Comply and coach members on ESH policies. External and Internal: Maintain good networking relationships with all stakeholders. Ensure data integrity. Desired Skills, Qualifications and Experience: Agricultural Degree Registered and Qualified as Seed analyst. Qualified seed sampling course will be added advantage. 1-2 years of work experience in a similar role Reasonable knowledge and practical experience with ISO and Labware, GIMS and SAP. Relationships and networking, Organizational (Planning skills) Technical and Analytical skills Reliability + Disciplined Manage challenges and handle work pressure well. Good Data analysis and Computer skills

Job Description Educore Services is seeking a suitably qualified, experienced, and enthusiastic candidate to fill the role of Office Administrator to commence duties by January 2024. The successful candidate will be based at Sentinel Kabitaka School, Solwezi. The appointee will report to the School Administrator and directly contribute to all areas of administration as well as supporting in other areas of school activities. Sentinel Kabitaka is part of an exciting and ambitious educational establishment in the Northwestern Province of Zambia catering for children from Nursery to IGCSE. The school delivers examinations in both ECZ (7 & 9) and the Cambridge curriculum to IGCSE (Y12). The school, which is a part of the Educore Services group of schools, offers a holistic education and aims to be especially strong not only in academic achievement but in sport, outdoor pursuits, and the performing arts. Main Purpose of the Job: Oversee stock control, stock takes, and invoicing for school uniforms. Maintain and manage stationery inventory for staff and students. Address and resolve queries, track reports, and follow up on helpdesk issues. Coordinate student flight bookings, changes, and cancellations. Maintain library inventory, conduct regular updates, and research system improvements. Assist with general administrative tasks as required. Qualifications Required: Minimum of 3-5 years in a similar role, with experience in stock control, library systems, and office administration. Diploma in Business Administration or a relevant field is preferred. Key Skills/Attributes: The successful candidate will possess the following key skills: Proficiency in Microsoft Office and Ed-Admin/SAGE Systems. Excellent communication and interpersonal skills. Strong organizational skills and attention to detail. Ability to work under pressure with minimal supervision. Knowledge of library systems and stationery management. A reliable, positive, and professional attitude with the ability to promote the school in all interactions. Method of Application A full CV and Cover Letter must be sent to: with the subject heading: Sentinel Kabitaka Office Administrator (Educore reserves the right to employ should a suitable candidate be found earlier) Due to Educore Services’ commitment to safeguarding and promoting the welfare of children, applicants must be willing to undergo child protection screening appropriate to the post, including checks with past employers and criminal record.

Job Description Frontier Nkisu School is in the North-Western Province of Zambia. This purpose-built school, with over 770 pupils, is operated by Educore Services. It was established in 2015 to attend to the educational needs of children whose parents work at the local copper mine and the surrounding areas. Frontier Nkisu School offers schooling from Early Years to Grade 7. Frontier Nkisu School is seeking a suitably qualified, experienced, and enthusiastic Primary Teacher. The appointee will report to the Head of School and directly contribute to all areas of development in the school and the curriculum. The appointee will also contribute to the co-curricular offering in the school. Main Purpose of the Job: Provide quality primary education at Frontier Nkisu School in accordance with the school’s curriculum. Demonstrate good classroom management skills. Prepare and deliver differentiated lessons and activities to students. Supervise pupils during break duties. Offer a club/activity and sport. Contribute to the wider development of school life by participating in events, activities, and school programmes. Teach students using digital technology and be proficient in the Microsoft suite. Monitor and ensure student progression and development in their primary years. Carry out assessments and report results to parents. Qualifications Required: 5 O Levels with a credit grade or better, including Mathematics and English. Diploma in Primary Education (a degree is an added advantage). TCZ registration and practising license. Experience in offering co-curricular activities. Experience of no less than 1 year in primary education. Key Attributes & Skills: The successful candidate will possess the following: Creative in delivering motivating lessons that embrace digital literacy. Able to select and use appropriate media to teach lessons. Good communication and organisational skills. A high level of interpersonal skills and teamwork are essential. Deep commitment to the holistic growth and development of learners. Able to differentiate lessons according to ability groups. Able to offer a variety of co-curricular activities and sport. Enjoys living in a small rural community. Self-driven and self-motivated individual who enjoys working with others to achieve the objectives of the larger organisation. Due to Educore Services’ commitment to safeguarding and promoting the welfare of children, applicants must be willing undergo child protection screening appropriate to the post, including checks with past employers and criminal record.

Job Description Job Title: Programme Officer – Sida Civil Society Strengthening Program Team/Programme: Program Operations Location: Lusaka Grade: 4 Post Type: National Safeguarding: Save the Children does not tolerate any form of exploitation, abuse, or harassment against any person. It is the responsibility of all employees and representatives to protect all people who come in contact with our organization. Save the Children commits to applying the same standards to all its employees and subject them to the same processes regardless of their position, influence, or reputation within or outside of the organization. Diversity, Equity & Inclusion: Save the Children International’s Diversity Policy aims to promote equal opportunity in employment and to ban any kind of discrimination based on sex, age, social class, disability, HIV status, religion, race, and ethnicity. ROLE PURPOSE: The incumbent will support Child Rights Governance Programmes and will consolidate and scale up Save the Children’s work on research, capacity building, and advocacy activities at the national level to hold governments accountable and ensure more and better spending on children by government and local stakeholders. This will be achieved through advocacy, capacity building, and strengthening community and child engagement in the development, planning, implementation, and monitoring, supporting CSO organization capacity development. The Programme Officer will support the Child Rights Governance team in MEAL processes, including the Sida CSO Programme partners. This will be achieved through strengthening the partner’s capacity in monitoring and documentation of key programme outcomes. The Programme Officer will also support the strengthening of partners’ structures to influence good practices in programme implementation in Child Rights Governance, in line with Save the Children’s three breakthroughs. The Programme Officer will work closely with the Program Manager and MEAL staff within SCI and other MEAL staff from implementing partners. SCOPE OF ROLE: Reports to: Manager – Sida CSO Programme Manager Dimensions: None Staff directly reporting to this post: None KEY AREAS OF PROGRAM ACCOUNTABILITY: Support partners in implementing programmes under the Sida CSO Programme in Child Rights Governance and Child Protection at all levels (district, provincial, and national). Document programme/partner experiences to capture good practices, results, impacts, and other experiences relevant for sharing with others. Ensure effective implementation of national level work on Investment in Children. Responsible for setting up meetings and ensuring CRG and Child Protection interventions under the programme are on track. Establish an innovative model for SC’s engagement in new communities through systematic engagement, which could be adopted and institutionalized elsewhere. Establish a consistent, well-documented approach to local level engagement (communities, local government, private sector, and civil society). Scale up and sustain work on influencing local and national budgets, tracking expenditure, and influencing resource mobilization to invest in children. Prepare quality semi-annual and annual reports as per agency and grant requirements, ensuring timely submission. Liaise with other practitioners in a similar field of work and with government on policy and practice issues, informing them of our interventions and work. The post-holder may be required to carry out additional duties within reasonableness of their level of skills and experience. Monitoring and Evaluation: Conduct site visits to assess programme progress. Develop relevant data collection tools and support the Child Rights Governance team in their use. Work with the MEAL team to conduct studies/assessments. Provide capacity building for partner staff in the use of SCI MEAL tools and facilitate timely partner reporting to SCI. KEY AREAS OF SUB-AWARD MANAGEMENT ACCOUNTABILITY: Responsible for partner finance-related due diligence, assessments, vetting, selection processes, and involvement in awarding sub-grants/sub-contracts. Ensure timely disbursement of funds to implementing partners, ensuring efficient utilisation of funds. Analyse reports and funding requests from partners, providing feedback and recommending transfer of funds. Review potential sub-grantees’ proposals and budgets. Review/amend/draft partnership agreements. Organize/provide necessary technical assistance and capacity-building trainings to address capacity gaps. Review sub-grantees/sub-contractors’ financial reports, ensuring all variances between budgets and actuals are explained. Conduct field visits to sub-grantees to check the financial report supporting documents. Ensure compliance with donor requirements and advise budget holders on compliance issues. Ensure donor regulations are communicated to partner staff and all activities meet donor requirements. Lead sub-award and sub-award close-out processes and reconciliation. SKILLS AND BEHAVIOURS (Our Values in Practice) Accountability: Holds self accountable for making decisions, managing resources efficiently, and role modeling Save the Children values. Holds the team and partners accountable to deliver on their responsibilities, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved. Ambition: Sets ambitious and challenging goals for themselves (and their team), takes responsibility for their own personal development, and encourages others to do the same. Widely shares their personal vision for Save the Children, engaging and motivating others. Future-oriented, thinks strategically. Collaboration: Builds and maintains effective relationships with team members, colleagues, members, external partners, and supporters. Values diversity and sees it as a source of competitive strength. Approachable, a good listener, and easy to talk to. Creativity: Develops and encourages new and innovative solutions. Willing to take disciplined risks. Integrity: Honest, encourages openness, and transparency. QUALIFICATIONS AND EXPERIENCE: University degree in Social Sciences or a relevant area, with basic College graduates/studies related to Accounting and MEAL. At least 3 years of relevant working experience with rights-based issues, preferably children’s rights within the civil society sector. Strong knowledge of Children’s Rights and Governance. Demonstrated skills in the design of human rights programmes. Good analytical and report writing skills. Demonstrated basic knowledge of various donors’ financial policies and guidelines. Understanding of financial systems and procedures. Demonstrated ability to set and achieve objectives. Demonstrated skills and knowledge in MEAL. English language proficiency is a must; local languages are an added advantage. Strong communication (verbal and written) skills, interpersonal skills, and representational skills. Flexible and adaptable to dynamic changes and a fast-paced work environment. Ability to work with minimum supervision. Knowledge of Microsoft Word, Excel, and PowerPoint.

Job Description PROJECT: USAID Zambia Program for Advancing Supply Chain Outcomes (PASCO) Activity General Summary and Background: The USAID Zambia Program for Advancing Supply Chain Outcomes (PASCO) project is implemented by Chemonics International Inc and its subsidiary, Connexi, under contract with the United States Agency for International Development (USAID). In collaboration with the Zambia Medicines and Medical Supplies Agency (ZAMMSA) and the Zambian Ministry of Health (MOH), USAID PASCO is a commodity distribution project. The goal of PASCO is to create sustainable access to health commodities at the last mile by enhancing the use of private sector, third-party logistics (3PL) providers in Zambia’s national health supply chain. Principal Duties and Responsibilities: The 3PL Specialist will execute activities within PASCO’s Logistics Directorate, working under the supervision of the 3PL Manager. The Logistics Directorate is responsible for: Coordination with ZAMMSA on distribution planning activities (i.e., distribution loading plan development and dispatch optimization). Management and monitoring of 3PL vendors against established KPIs. Reconciliation of proof of delivery documentation against prescribed loading plans and delivery orders. Scale-up/implementation of last-mile distribution activities according to contractual targets and work plan activities. The following will be the principal activities of the 3PL Specialist: 3PL Distribution plan development 3PL Purchase order preparation 3PL Journey management planning and compliance 3PL POD (Proof of Delivery) review and validation for accuracy and truthfulness Specific Tasks: Work with ZAMMSA staff (e.g., warehouse managers, outbound managers) to plan and execute PASCO-related distribution activities. Support ZAMMSA in the development of loading plans and the use of the Dispatch Route Optimization tool to inform purchase order development for 3PL distribution. Prepare and circulate 3PL purchase orders for review and approval within 3 hours of receiving a distribution/loading plan. Supervise 3PL vehicle inspections as per standard operating procedures (directly execute this task in ZAMMSA’s absence) and review all records of inspections before uploading them to the database. Ensure that ZAMMSA provides the appropriate advance shipment notifications (ASNs) for all PASCO-supported deliveries. Conduct journey management planning with 3PL vendors before any dispatch, especially for last-mile delivery to hard-to-reach facilities that require unconventional transportation (e.g., boat, bicycle). Actively track the compliance of journey management plans for in-transit vehicles to manage the On-Time-Delivery (OTD) KPIs and escalate any issues for appropriate action. Work closely with ZAMMSA to ensure that all orders to be loaded have been reviewed by PASCO. Monitor the completion of deliveries and the timely submission of proof of delivery documentation in line with subcontract requirements. Closely review and validate proof of delivery documentation prior to submission to the supervisor and performance monitoring team, as per documented processes between internal PASCO directorates. Support the day-to-day implementation of the DeliveryExpert ePOD module. Manage the day-to-day implementation of centralized GPS tracking systems for 3PL vehicles and actively use the system for monitoring and validating logistics and distribution. In coordination with PASCO’s Commodity Security and Risk Management team, submit and review incidents related to 3PL performance for continual improvement. Maintain high standards of professionalism and integrity by living Chemonics’ values. Carry out additional responsibilities as assigned in consultation with the 3PL Manager or Logistics Director. Employment opportunities Minimum Education Qualifications, Experience, and Competencies: Bachelor’s degree in a relevant field required (Supply Chain, Logistics, Business Administration, Management, or other related field). Minimum of four (4) years of experience, with direct experience in supply chain logistics required. Experience directly working in logistics and distribution is highly preferred. Experience in the private sector is also highly preferred. High level of attention to detail, particularly on administrative aspects related to logistics management. Familiarity with international-funded/USAID projects, contractual, financial, and reporting requirements is a plus but not required. Ability to work effectively with diverse stakeholders. Strong computer literacy and proficiency in Microsoft programs (Outlook, Word, Excel, Access, PPT, Teams, etc.). Strong written and oral communication skills. Excellent problem-solving and decision-making skills. Written and spoken English proficiency. Location of Assignment: The location of the assignment is Mongu and Mansa, Zambia, with intermittent travel throughout the country. Supervision: The 3PL Specialist will report directly to the 3PL Manager or his/her designee.

Job Description Employment Opportunity Join a leading inflight catering company committed to delivering exceptional culinary experiences and customer service excellence. Our team is passionate, dynamic, and focused on setting new standards in the aviation catering industry. Position Overview: We are seeking a skilled and proactive Human Resource Manager to lead our HR department. The ideal candidate will be responsible for driving HR strategy, fostering a positive workplace culture, and ensuring compliance with labor laws and company policies. This role demands a balance of strategic vision and hands-on management to support our growing operations. Key Responsibilities: Strategic HR Management: Develop and implement HR strategies aligned with the company’s business goals and operational needs. Talent Acquisition and Retention: Lead recruitment efforts, onboard new hires, and design retention strategies to maintain a high-performing workforce. Employee Relations: Promote a positive workplace culture by addressing employee grievances, managing conflict resolution, and fostering open communication. Training and Development: Identify training needs, design professional development programs, and oversee their implementation to enhance employee skills and performance. HR Compliance: Ensure compliance with local labor laws, employment regulations, and company policies. Maintain up-to-date HR records. Performance Management: Oversee performance evaluation systems, provide coaching to managers, and support career growth initiatives. Compensation and Benefits: Manage payroll, design competitive compensation structures, and oversee employee benefits administration. Minimum Qualifications and Experience: Bachelor’s degree in Human Resource Management, Business Administration, or a related field. Minimum of 5 years of experience in a similar HR leadership role, preferably in the hospitality or catering industry. Strong knowledge of labor laws and HR best practices. Excellent interpersonal, communication, and leadership skills. Proven ability to manage multiple priorities in a dynamic, fast-paced environment

Job Description Job Advertisement: Qualified Carpenters Needed for Manufacturing Plant Expansion (Phase 2) – Kabwe, Zambia Position: Carpenter Location: Kabwe, Zambia Start Date: Immediate We are a growing manufacturing plant currently expanding with Phase 2 of our facility in Kabwe, Zambia. We are looking for qualified carpenters to join our team and play a key role in the construction and development of this new phase. Key Responsibilities: Construct, install, and repair structures and fixtures made of wood, plywood, and other materials as required for the plant expansion. Operate woodworking machinery and tools safely and effectively. Maintain high standards of workmanship and quality control. Collaborate with other construction team members to ensure timely project completion. Follow all safety protocols and company policies. Requirements: Qualified Carpenters: Certification or formal qualification in carpentry or a related field. Experience: Proven experience in carpentry, with a solid understanding of woodworking, construction, and installation techniques. Physical Fitness: Ability to work in physically demanding conditions. Additional Information: Interviews and Practical Tests: For those without formal qualifications but with significant practical experience, you are encouraged to apply. Candidates without certification will be invited for interviews and practical tests to demonstrate their skills. Immediate Start: Positions are available for immediate start, and we are looking for motivated individuals who are ready to contribute to this exciting project. Method of Application Interested candidates are invited to send their CV, qualifications (if applicable), and contact information. You can also walk in for interviews at our Kabwe office located along mulungushi road, 22km’s from kabwe town.

Job Description Varun Beverages Zambia Ltd, a leading beverage manufacturing company situated at Plot No. 37426, Mungwi Road in Heavy Industrial Area, Lusaka, is URGENTLY looking to recruit suitably qualified individuals to fill the position of ELECTRICIAN. Department: Production – Dairy Reporting to: Plant Manager – Dairy Position: Electrician x 2 JOB SUMMARY / DESIRED QUALIFICATIONS AND KNOWLEDGE: Responsible for ensuring that all production equipment, infrastructure, fixtures, and all other equipment are in good operating condition and well-maintained in terms of electrical issues. Installing electrical systems in all departments. Maintaining, repairing, and troubleshooting electrical control, wiring, lighting, and other systems and equipment. Performing general electrical maintenance. Testing and inspecting electrical systems and certifying their compliance. Fault analysis and repairs in case of malfunction. Performing fault finding on production equipment and executing repairs for breakdowns. Able to work independently. Setting up machines (calibration, cleaning, etc.) to start a production cycle. Troubleshooting electrical issues using appropriate testing devices. Controlling and adjusting machine settings (e.g., speed). Inspecting transformers, circuit breakers, and other electrical components. Inspecting parts with precision and measuring tools. Fixing issues that might occur during the shift. Checking output to spot any machine-related mistakes or flaws. Testing the operation of machines periodically. Keeping records of approved and defective units or final products. Maintaining activity logs. Maintaining production equipment by cleaning, inspecting, repairing, and replacing parts such as bearings or belts as needed. Experience: +5 years of experience working as an Industrial Operator in the manufacturing industry. Qualifications: Must have a Diploma in Electrical or any other related qualification from a recognized institution of learning. Note: Candidates with experience from other similar industries are encouraged to apply.

Job Description Who We Are: We help international students secure placements at universities and colleges in the UK, Canada, Australia, Europe, and other countries, by providing personalised assistance throughout the application and visa process. The ideal candidate will work to increase our social media presence and engagement, which should produce enquiries. The Role: The main purpose of this role is to promote our services and increase the number of enquiries coming through to the business. We are looking for an individual who enjoys social media content creation and posting, for the purpose of creating an impact, interaction, and increasing followers. Duties: Engagement: Help increase engagement, improve the number of followers/likes, and enquiries. Content Creation: Produce fresh, branded, and engaging content for our social media channels such as Facebook, Instagram, LinkedIn, and TikTok (including video and Reels). Graphics: Able to use Canva and other graphic design software tools to create posts. Strategy: Implement our social media strategy. Engage: Interact with our followers and encourage engagement. Manage Presence: Manage and maintain social media presence on a daily basis. Blog Management: Manage our monthly blog, which will be placed on our website, Mailchimp, and LinkedIn. FB Posts for JCL: Assist in creating Facebook posts for our sister company, JCL. Qualifications: Full Grade 12 Certificate. Bachelor’s degree in marketing, digital marketing, or a related field. Experience: Writing and editing marketing content for social media platforms including Facebook, X (formerly Twitter), Instagram, TikTok. Managing different social media platforms. Skills Required: Excellent written communication skills. Accuracy and attention to detail. Creative writing and design abilities. Good computer and digital skills. Enthusiasm for communications and marketing with a willingness to learn. Ability to quickly understand the needs of our team, organisation, and users. Ability to transform small snippets of information into interesting and engaging stories suitable for X, Facebook, Instagram, etc. Open to feedback. Good organisational skills. Excellent interpersonal skills and ability to work as part of a team.

Job Description JOB SUMMARY: The Upper Primary Teacher will be responsible for teaching and managing a classroom of students in grades 5–7, delivering engaging and effective lessons aligned with the curriculum. The teacher will strive for high academic performance and ensure the holistic development of students. They must be resourceful, result-oriented, and committed to fostering a positive and inclusive learning environment. Key Responsibilities Teaching and Learning: Plan, prepare, and deliver lessons in core and additional subjects in accordance with the curriculum. Utilize a variety of teaching strategies to meet the needs of diverse learners. Promote active student engagement and participation in learning. Student Assessment: Design and administer formative and summative assessments to monitor students’ progress. Analyze performance data to implement strategies for improvement. Provide regular feedback to students and parents on academic and behavioral progress. Classroom Management: Maintain discipline and manage student behavior using effective techniques. Create a positive, respectful, and safe classroom environment conducive to learning. Resourcefulness and Innovation: Develop and use creative teaching aids and resources to enhance learning. Integrate technology into teaching to improve student engagement. Adapt to challenges and utilize available resources effectively. Result Orientation: Set high expectations for students and work towards achieving measurable outcomes. Monitor student performance and take corrective action to address gaps. Encourage a growth mindset and inspire students to strive for academic excellence. Employment opportunities Professional Development: Participate in training sessions, workshops, and collaborative planning. Stay updated with educational trends and best practices to enhance teaching effectiveness. Additional Responsibilities: Support co-curricular and extra-curricular activities. Maintain accurate student records and fulfill administrative tasks as required. Foster effective communication with parents and colleagues. Qualifications and Skills: Educational Requirements: Minimum: Diploma in Education. Preferred: Bachelor’s Degree in Education or any related field (Primary degree Education). Experience: Minimum 2 years of teaching experience in upper primary grades (preferred). Skills: Strong subject knowledge and a deep understanding of the upper primary curriculum. Excellent lesson planning and classroom management skills. Proficiency in using educational technology and innovative teaching tools. Strong organizational and time management skills. Excellent communication, interpersonal, and motivational skills. Attributes: Passionate about teaching and committed to students’ success. Results-driven, resourceful, and adaptable to challenges. Team player with a collaborative and positive attitude. Method of Application Send a single PDF document, the document should include; Cover letter Recommendation letter from your Church Pastor, Professional Certificates Teacher’s Practice License Copy of NRC/Passport Curriculum Vital (CV)

Job Description Position Title: Procurement Officer Reports to: Financial Controller Location: Liuwa Plain National Park Type of contract: Fixed Contract Background African Parks is a non-profit conservation organization that takes on the complete responsibility for the rehabilitation and long-term management of national parks in partnership with governments and local communities. We currently manage 20 national parks and protected areas in 11 countries covering over 17 million hectares in: Angola, Benin, Central African Republic, Chad, the Democratic Republic of Congo, Malawi, Mozambique, the Republic of Congo, Rwanda, Zambia and Zimbabwe Duties and responsibilities: Develop purchase orders in consultation with department heads. Transmit orders to suppliers in accordance with African-Parks/PNG standards and procedures. Collect quotes before contracting. Study of prices before purchases. Aggregate procurement data. Ensure deliveries match orders. Track suppliers’ payments. Update the supplier database and regularly make a prospecting list for potential suppliers. Maintain the purchase order log. Maintain up to date in collaboration with the stock manager, the database of items ordered/purchased. Update carrier data and evaluate their performance. Ensure that suppliers meet delivery deadlines and report back to site management. Track contracts with suppliers and carriers. Ensure that delivery notes are in accordance with the orders placed. Ensure that packing slips are accompanied by a compliant invoice. Ensure that prices are in line with the reality in the market. Ensure that the delivery time is respected and minimize delivery delays as much as possible to avoid stock-outs. Make a monthly procurement plan Resolve any disputes with suppliers in record time. Facilitate the process of controlling purchase invoices. Track the various service delivery contracts and their payments. Produce the report periodically. Perform other tasks as requested by the hierarchy as part of its duties. Required Competencies Ability to work as part of a team. Proven strong writing and analytical skills. Good communication skills both oral and written and able to produce meaningful reports. Proficiency with Microsoft Office suite, including Word, SharePoint, Teams, and PowerPoint. Experience with procurement packages is an added advantage. Employment opportunities Role requirements Grade 12 School Certificate. Minimum of bachelor’s degree in Purchasing and Supply or equivalent from a reputable training institution. 3 years of experience in local procurement of goods and services. Active member of the Zambia Institute of Purchasing and Supply. Prior experience working on donor-funded projects will be an added advantage.

Job Description Debt Recovery Officer As a Debt Recovery Officer, you will play a crucial role in recovering outstanding debts owed to our micro-financial institution. Your primary responsibility will be to engage with debtors, negotiate payment arrangements, and ensure the successful recovery of delinquent accounts. This position involves frequent field visits to meet debtors in person. Responsibilities: 1. Debt Recovery Field Visits: Conduct regular field visits to debtors’ locations (residences, businesses, etc.) to discuss outstanding debts. Assess debtors’ financial situations, understand their challenges, and negotiate repayment terms. Maintain a professional demeanor while interacting with debtors and adhere to ethical practices. 2. Account Management: Keep track of assigned accounts to identify outstanding debts. Prioritize accounts based on urgency and recovery potential. Plan a course of action to recover outstanding payments. 3. Communication and Negotiation: Locate and contact debtors to inquire about their payment status. Initiate contact through phone calls, letters, or in-person visits. Negotiate payoff deadlines, payment plans, and settlements. Handle questions, complaints, and concerns from debtors. 4. Collaboration and Teamwork: Work closely with the Loan Officers and Finance & Operations Manager. Assess customer credit risk and develop effective debt recovery strategies. Provide regular updates on progress and challenges faced during field visits. Employment opportunities 5. Documentation and Reporting: Maintain accurate records of interactions with debtors. Document negotiation outcomes, payment agreements, and any relevant information. Prepare detailed reports for management, highlighting progress and challenges. 6. Legal Compliance: Familiarize yourself with relevant debt recovery laws and regulations. Ensure compliance with legal requirements during the recovery process. Escalate cases to legal authorities when necessary. We are looking for individuals who wish to develop their career in debt recovery and credit. This is an opportunity for the right individual to work with some of the most experienced professionals in the MFI sector. The role will provide on-the-job training and requires a result-oriented individual. Employment opportunities Qualifications: Experience: No experience in debt recovery required, preferably in a field-based role. Education: Grade 12 certificate or recently graduated from college. Skills: A willingness to work hard and learn on the job. Being coachable. Strong communication and negotiation skills. Ability to handle difficult conversations with debtors. Strong organizational and time management abilities. Willingness to learn how to use relevant software tools (e.g., CRM systems, Excel). Willingness to learn the legal aspects related to debt recovery. Required Competencies: 1. Empathy and Resilience: Ability to empathize with debtors’ situations while maintaining professional boundaries. Resilience to handle rejection, difficult emotions, and challenging interactions. 2. Negotiation Skills: Proficient in negotiating payment terms, settlements, and repayment plans. Persuasive communication to encourage debtors to fulfill their obligations. Employment opportunities 3. Problem-Solving: Analytical mindset to assess debtors’ financial circumstances and propose viable solutions. Creative problem-solving to overcome obstacles during debt recovery. 4. Attention to Detail: Accurate record-keeping and documentation. Thoroughness in assessing account information and identifying discrepancies. 5. Ethical Conduct: Adherence to ethical standards and legal guidelines. Honesty and integrity in all interactions with debtors. Working Conditions: Field-Based: You will spend a significant portion of your time in the field, visiting debtors’ locations. Travel: Regular travel within the assigned region is required. Flexible Hours: Some evening or weekend work may be necessary to accommodate debtors’ schedules. Compensation: Competitive salary offered. Performance-based incentives tied to successful debt recovery. Method of Application meeting the above requirements and qualifications should apply in writing by sending their Cover letter, CV, formal identification (e.g. NRC or passport), and academic credentials as one document in PDF format, stating the position applied for (“Trainee Credit Officer”)

Job Description Barloworld Equipment provides total solutions in earthmoving equipment, materials handling and power systems and related equipment in 10 countries in Southern Africa. As the appointed Caterpillar dealer in the region, Barloworld Equipment supplies equipment, parts and service to customers in the mining, construction, handling, agricultural and energy industries. Barloworld Equipment Zambia Limited is looking for suitably qualified individuals to fill the positions below: HEAVY EQUIPMENT REPAIR / AUTO ELECTRICIAN (x10) – KITWE, LUSAKA, SOLWEZI and LUMWANA Applicants suitably qualified based on the requirements stated below are invited to apply for the positions. Job Purpose: Perform planned and breakdown repairs, services and maintenance on Earthmoving Equipment and components to supplier standards and customer requirements. Key Outputs include but are not limited to: Quickly and efficiently diagnose machine systems and carry out repairs, services and maintenance on Earthmoving Equipment on customer sites or at BWE site. Compile accurate customer machine analysis and reports including Machine Inspection Reports (MIR’s) and Technical Analysis Reports (TA’s) Maintain professional image when representing BWE Ensure safe work practice Control Contamination Control own administration (labour booking, service reports, part returns, expenses etc.) Follow through to ensure that quality and productivity standards of own work are consistently and accurately maintained Employment opportunities Candidate Requirements: A full Grade 12 certificate Qualified in relevant trade – Advanced Technician Certificate/Diploma (Heavy Equipment Repair, Auto Electrician/Diesel Mechanic) At least 5 years relevant work experience in Mining, Construction & Energy Industries A Millwright/Duo qualification will be an added advantage Registered member of EIZ- Technician Machine specific technical knowledge and skills Valid Drivers licence Valid Silicosis certificate Employment opportunities Competencies: Sound interpersonal and communication skills Basic trouble shooting and problem-solving skills Machine specific technical knowledge and skills Good Technical report writing Basic business and financial understanding Some Computer Literacy (SIS, STW & ET) knowledge Trouble shooting and problem solving skills Applicable product knowledge in PM, Components and Machine Systems Failure analysis skills Understanding of supplier warranty systems, policies & procedures

Job Description Goldenlay Agri. Ltd is the largest producer, supplier, and distributor of table eggs across Zambia, and boasting a brand familiar to retailers and consumers alike. Goldenlay is hereby inviting applications from suitable qualified candidates to fill in the position of an Auto Electrician. Goldenlay Agri. Ltd is an equal opportunity employer. We are looking to recruit an enthusiastic candidate for the role outlined below. Women are therefore encouraged to apply. The Required Skills for this Role Include: Servicing and repairing ancillary parts and equipment as required. Testing and repairing digital control systems. Installing and maintaining electrical systems contained in heavy duty vehicles. Diagnosing and undertaking electrical repairs on a wide variety of vehicles. Repairing electrical and electronic faults and repairing electrical components. Checking and testing components and faults after repairs. Ensuring all work to good health and safety standards. Maintaining a clean work environment. Completing job reports and processing paperwork. Any other duties as assigned by the superior/supervisor. Employment opportunities The Required Qualifications are: Full Grade 12 certificate. Trade Certificate in Auto-Electrical or related field. At least 3 to 5 years work experience in the same field. Member of the Engineering Institute of Zambia. The Required Attributes Include: Attention to detail: Performing tasks with exacting details. Good work ethic. Strong analytical skills. Strong organizational skills. Assertive character.

Job Description Employment Opportunity The USAID Global Health Supply Chain Program – Procurement and Supply Management (GHSC-PSM) project seeks to fill the position of Program Procurement Manager to support the GHSC-PSM project in Zambia. The USAID Global Health Supply Chain Program – Procurement and Supply Management (GHSC-PSM) project will be the primary vehicle through which USAID will procure and provide health commodities, provide technical assistance to improve partner countries’ management of the supply chain and collaborate with key international stakeholders to support global health initiatives. With 85+ staff across six offices around the country, this diverse and complex program sets out to strengthen the capacity of GRZ to develop sustainable systems that ensure the availability and security of vital and essential health commodities through (1) increased data availability and use for informed supply chain decision making, (2) improved quantification procurement planning and coordination processes, (3) provision of cost-effective, reliable international and local procurement services, (4) improved efficiency in warehousing and distribution by Zambia Medicines and Medical Supply Agency(ZAMMSA), and (5) increased strategic management and planning by the Ministry of Health for improved commodity security. The project seeks to recruit (on a one-year contract renewable) for the following position: Position Title: Program Procurement Manager Reporting To: Program Procurement Director Principal Duties and Responsibilities The Program Procurement Manager will lead a team of commodity procurement specialists to meet project objectives focused on ensuring on-time availability of key laboratory and pharmaceutical commodities through cost-effective and reliable local and international procurement. Specific Tasks Technical Implementation Promote commodity availability in-country through the Decentralized Procurement (DCP) initiative – overseeing commodities procured directly from the field office and promoting adherence to on-time delivery; Promote commodity availability in-country through Global Supply Chain procured commodities, closely coordinating with the home office to ensure a smooth importation process for these commodities; Conduct commodity expenditure analysis and monitor the commodities budget execution to ensure compliance with PEPFAR and USAID pipeline guidance using the Commodity Financial Analysis Tool and ARTMIS reports; Develop and implement plans to sustain the expansion of viral load monitoring through strategic initiatives such as reagent rental and ensure communication with all internal and external stakeholders for all issues related to the expansion of the viral load testing capacity; Ensure that the best practices in procurement and supplier management are implemented and those procurement activities comply with aid donor regulations (USAID and FAR) and guidelines; Ensure that SOPs for critical procurement activities are developed and adhered to by the procurement team; Supervise program procurement specialists, including development/amendment of roles and responsibilities; design and monitor professional development plans, and conduct annual performance appraisals with supervisees; Maintain close coordination and communication between the DCP home office manager and field office procurement team; Work closely with the Forecasting and Supply Planning (FASP) team to ensure alignment between procurement and FASP team regarding the accuracy of unit costs in the pipeline, budget monitoring, and procurement shipment statuses; Work closely with ZAMRA, 3PLs, and the Client to ensure importation documents are provided timely to facilitate smooth clearance; Develop and manage team annual work plans and budgets based on project resources available and intended annual and life of project targets set according to USG priorities; Exhibit Chemonics values and build a culture of “Living our Values” within the team; Verify that USAID regulations, Chemonics policies, and quality management best practices are enforced consistently; Carry out additional responsibilities as may be assigned from time to time in consultation with the supervisor of record. Employment opportunities Minimum Qualifications, Experience, and Competencies: Bachelor’s degree in procurement; Master’s or other advanced degree preferred; Minimum five (5) years of experience working in health commodity procurement management for both Pharmaceutical and Laboratory commodity procurement experience highly desired; Thorough knowledge of USAID procurement regulatory requirements (FAR, AIDAR) required; experience working on USAID-funded health programs strongly preferred; Must be a paid-up member of the Zambia Institute of Purchasing and Supply (ZIPS); Excellent problem-solving and decision-making skills; Written and spoken English proficiency; Strong leadership and motivational ability. Location of Assignment The assignment location is Lusaka, Zambia with intermittent travel throughout the country.

Job Description POSITION: KRONOS CLERK X1 – SEASONAL (9 MONTHS) The position reports to the Kronos Administrator. The successful candidate will be responsible for the input and update of hourly employee’s schedules into the Kronos Time Keeping application, assist with reviews of documentation, preparation and carrying out of daily Kronos edits, corrections, and reconciliation. KEY PERFORMANCE AREAS To prepare all wages and salary inputs for employees under Manufacturing. Process Time books for all seasonal and permanent employees under Manufacturing. Submit to Finance – payroll fully signed and authorised wages inputs monthly. Calculate shift allowance for all eligible employees both seasonal and permanent. Calculate new basic pay after each negotiated salary increment for all unionised employees. Calculate stand-by allowance for all eligible employees both seasonal and permanent unionised. Check and verify any absent days in the time book and make necessary deductions on the Wages Inputs. Prepare a payroll summary of days, shift allowances, standby allowances, absent days, other arrears, merit bonus etc., and submit to Finance – payroll as soft copy in an excel file. Check the trial payroll run from Finance; make corrections and verify that all the days, shift allowance, stand-by allowance, overtime, any leave days etc., are correct. To prepare seasonal payment payroll summaries monthly after the payment of salaries. To sort and pack Payslips for seasonal and permanent unionised under Factory for distribution by Factory Admin. Inform the Kronos administrator of deviations in the reporting schedule on employee timecards. To capture all fully signed and authorised overtime forms into Kronos. Prepare discharges for separated employees. MINIMUM REQUIREMENTS Grade 12 Certificate Minimum Diploma in Human Resources Management, IT, Development Studies, or any Business-Related Course Minimum 1 year experience in a similar role Good interpersonal skills Experience with any Time and Attendance system Payroll input function experience a plus Good working knowledge of SAFLEC and Kronos (not required but a plus) Suitably qualified applicants must provide certificates which have been verified by the Zambia Qualifications Authority

Job description Empowering Africa’s tomorrow, together…one story at a time. With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group. My Career Development Portal: Wherever you are in your career, we are here for you. Design your future. Discover leading-edge guidance, tools and support to unlock your potential. You are Absa. You are possibility. Job Summary To deliver performance excellence through working as part of a team which undertakes a wide range of processing and servicing activities This is a generic role to be carried out within all of the Absa Africa centralized operations processing sites, and the role holder may be required to work flexibly across a variety of different activities. Timely actioning and reporting of regulatory Suspicious Transaction Report (STR) Job DescriptionEmployment opportunities Accountability: Delivering Operational Service – (80%) Outputs: Actioning of allocated alerts for adjudication on a daily basis Undertake required processing of information and servicing activity in accordance with set procedures. Achieve operational rigour excellence in all aspects of activities, processes and procedures undertaken. Comply with operational risk and rigour standards in respect of protecting people, customers, assets and the organisation. Achieve individual operational performance targets and support the achievement of team targets. Achieve individual customer service targets (both internal and external) and support the achievement of team targets by working within relevant service level agreements. Action any queries / complaints received in accordance with procedures. Compilation of the reports should be done within SLA. Provide cover for other team members as required plus any other duties that may be assigned by Team Leader / Line Manager from time to time Ensure that work is completed by the set deadline Returns are submitted in a timely manner Receiving branch / service centre reports on KYC Details for Non-Account Holders or Walk in customers. Responding to queries from all stakeholders Guide branches and Relationship managers on matters relating to Transaction Monitoring. Raise concerns with branches on accounts that are not compliant Ensure queries are resolved within the service level agreement Liaise with Compliance for any concerns arising from the branches or Corporate Service Centres Work closely with the team leader and other team members as one team to deliver excellent performance. Constantly seek to improve ways of working by challenging the status quo and supporting an empowering climate within the team, sharing knowledge, experience, best practice and providing constructive feedback as required. Provide cover for other team members as required plus any other duties that may be provided by line manager from time to time Support and adopt the implementation of change initiatives. Participate in local events to support local develop individual and team skills and raise the Absa profile in the local community When directly receiving customer enquiries, attempt to resolve the enquiry at the first instance by using the bank’s systems. Only escalate to the team leader when all other efforts have been exhausted to resolve the customer’s request as per policy. Perform any other duties that may be assigned by the team leader / line manager from time to time Person Specific:Employment opportunities Basic understanding of the nature and dynamics of the banking industry Negotiation skills Good interpersonal skills Planning and organising skills Resilience and flexibility Quality/excellence mindset Able to work without supervision Personal organization and thoroughness Quality conscious initiative and integrity Managing relationships Results focussed Education And Experience RequiredEmployment opportunities Preferred: Bachelor`s Degree and professional qualification Essential: Advanced Diploma or Diploma in relevant professional qualification (Banking, Economics, Business administration, etc) Experience: Awareness of cultural differences and varying legal/regulatory environments. Banking or Financial services industry related knowledge. Essential Knowledge & Skills: Good knowledge of relevant processes and procedures Good knowledge of operational risk and rigour requirements and standards applicable to the relevant processes and procedures. An understanding of the team performance objectives – service level agreements and customer service targets. Working understanding of technical systems e.g. BOC,Excel, EBOX, Sybrin system,etc. A working knowledge and understanding of relevant legislation e.g. KYC, Money Laundering, service standards, health and safety standards etc. Working knowledge of complaints handling procedure. Knowledge of team interfaces with other business areas, centres and branches. Awareness of Service Delivery goals and objectives. A broad awareness of Retail and Corporate products and services Excellent understanding of the bank’s systems, processes and policies. Detailed knowledge of transaction processing. Knowledge of bank book- keeping processes. Expert knowledge of international / cross-border payment regulations. Detailed working knowledge of audit requirements and snap check procedure Thorough knowledge of the banks typing standards and customer service standards. Very good understanding of the COO’s/ team’s preferred style. A good understanding of the banks general policies and procedures. Understanding of the use of equipment, filing procedures. Thorough knowledge of the bank structure and activities. A sound understanding of the Clearing Rules Clear understanding reconciliation business rules. Understanding of Bank’s policies and procedures. Preferred Confidence and a willingness to deliver. Good communication skills. Highly motivated and able to coordinate multiple activities across various disciplines. Experience of working in a financial organization would be beneficial. Awareness of operational risk disciplines, key risk indicators relevant to information risk and a business-focused approach to controls is also beneficial. Deep technical knowledge in any one discipline is not a requirement for this role. A proactive and hands-on approach is essential to demonstrate that the value that this role and function can add to our organization. Competencies: Business management Communication/Influencing skills Stakeholder/customer relationship management Strong Communication/Influencing skills and managing multiple stakeholders and customer relationships Strong influencing and negotiation skills Ability to think creatively and identify innovative solutions Key board skills Good communication skills, both verbal and written Accuracy Time Management Numeracy Ability to work under pressure. PC skills Analytical skills Education Further Education

Job Description The Common Market for Eastern and Southern Africa (COMESA) is a regional grouping of twenty one African States which have agreed to cooperate in the development of their respective economies through regional integration and trade development. COMESA’s regional integration strategy is based on the setting up of regional policies aimed at transforming the region into a single market and facilitating the integration of its member states into the world economy. The Preferential Trade Area (PTA), COMESA’s predecessor; established, by a Protocol, a compulsory Third-Party Motor Vehicle Insurance (Yellow Card) Scheme to provide at least a minimum guarantee, as those required by the laws in force in the territories of the parties to the Protocol, when the vehicle insured is transiting the territories of other contracting parties thereby facilitating the smooth movement of vehicles in the Region and ensure payment of compensation to road accident victims injured by the transiting vehicles. Applications are invited from suitably qualified and experienced professionals for the INSURANCE EXPERT – P3 position. JOB PURPOSE The Insurance Expert will be responsible for the management of an effective implementation of the COMESA Yellow Card Scheme (the Scheme) under the Council of Bureaux Secretariat. She/He will preside over the implementation of policies, procedures, and guidelines for the Scheme. She/He shall ensure proper implementation of Yellow Card Scheme in relation to administrative, technical, risk management and insurance activities.

Job Description PROJECT MANAGER UNDER THE REGIONAL FOOD BALANCE SHEET INITIATIVE Under the close supervision of the Director of Agriculture and Industry in COMESA Secretariat, the RFBS Project Manager shall provide day-to-day leadership and management of the RFBS Initiative, guiding the initiative’s activities and outputs, and will be responsible for the overall coordination, management, and successful delivery of the RFBS Initiative. The Project Manager will be responsible for managing the six aspects of a project, i.e., scope, schedule, finance, risk, quality and resources as well as the effective communication of results to different stakeholders to support their decision making.