Page 4 | Job vacancies in Zambia

CUSTOMER SERVICE OFFICER Job Responsibilities i. Respond to customer inquiries via phone, email, and chat, providing accurate and timely information. ii. Assist customers in navigating products, services, and resolving issues to ensure satisfaction. iii. Handle and resolve customer complaints, maintaining professionalism and empathy. iv. Educate customers on company policies, procedures, and product features. v. Document and update customer interactions in the CRM system. vi. Collaborate with other departments to escalate and resolve complex issues. vii. Ensure customer information confidentiality and adhere to data protection regulations. viii. Strive to meet or exceed customer satisfaction goals and performance metrics. ix. Continuously stay informed about company products, services, and industry trends. x. Provide feedback to management for process improvements based on customer feedback. Qualifications A minimum of a diploma in a Business related course. Minimum 2 years’ experience in a customer service position. Experience in a Contact Centre managing inbound and outbound calls. Experience in managing customer queries via social media. Method of Application Please clearly indicate the job title in the subject of your email and use your full name and the job you are applying for as the filename of your application for example, Sales Consultant_Alex_Banda. Applications should consist of your CV and Academic Qualifications. Hand delivered or posted applications will not be accepted. The closing date for accepting applications is 24 April, 2024. Only short listed candidates will be contacted.

CUSTOMER SERVICE MANAGER – LUSAKA Job Responsibilities i. Improve customer service experience, create engaged customers ii. Take ownership of customers issues and follow problems through to resolution iii. Set a clear mission and deploy strategies focused towards that mission iv. Develop service procedures, policies and standards v. Keep accurate records and document customer service actions and discussions vi. Analyse statistics and compile accurate reports vii. Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment viii. Keep ahead of industry’s developments and apply best practices to areas of improvement ix. Control resources and utilise assets to achieve qualitative and quantitative targets x. Adhere to and manage the approved budget xi. Maintain an orderly workflow according to priorities Qualifications Bachelor’s degree in Business Administration, Mass Communication, or any business-related field. Minimum 3 years’ work experience in a customer service environment or other related field Reporting, planning, and organizing skills with excellent time management skills. Interpersonal, negotiation, and problem-solving skills Excellent Verbal and written communication skills Analytical thinking with an attention to detail and accuracy Good judgement and conflict management Ability to handle stressful situations appropriately and strong decision-making skills

LOLC Finance Zambia Limited is a registered Deposit taking Non-Bank Financial Institution with a Housing Finance License. The Company currently operates from eleven locations, namely Head Office in Lusaka, Main Branch in Central Lusaka, Kitwe, Solwezi, Chingola, Ndola, Kalumbila, Kabwe, Chipata, Mansa, Choma, Livingstone and Mongu. LOLC Finance Zambia Limited is a subsidiary of LOLC Holdings Plc which is the largest diversified and most profitable Group in Sri Lanka and is listed on the Colombo Stock Exchange. The Group has a presence in over twenty-five countries worldwide including nine countries in Africa. To support the LOLC Finance Zambia vision, we are recruiting qualified and experienced individuals for the following position: 1. COMPLIANCE OFFICER x 1 – LUSAKA Job Responsibilities i. Develop and implement programmes for the prevention of money laundering, financing of terrorism or proliferation or any other serious offence relating to money laundering, financing of terrorism or proliferation ii. Develop internal policies, procedures and controls to fulfil obligations above. iii. Receiving and vetting suspicious transaction reports (STR) and currency transaction reports (CTR) from staff iv. Ongoing training for staff to make them aware of the laws relating AML/CFT or proliferation or any other serious offence relating to money laundering, financing of terrorism or proliferation v. Conduct quarterly AML/CFT institutional risk assessments and submit reports to Senior Management and the Board of Directors vi. Staying abreast of changes in applicable banking and finance legislation and adjusting policies and processes as necessary to reflect such obligation vii. Ascertaining compliance risks and proposing mechanisms for mitigating them viii. Familiarity with current international and national industry practices and professional standard ix. Knowledge of legal requirements and controls vis a vis Anti Money Laundering and financing of terrorism. Qualifications Degree in Business Administration, Banking and Finance, Accountancy or Law from a recognised University Minimum of 3 years’ experience as a Compliance Officer in a reputable financial institution Minimum of 3 years’ experience in Senior Management as Compliance Officer Personal attributes should include integrity and reliability; must be astute, versatile, self-driven and well-motivated. Method of Application Please clearly indicate the job title in the subject of your email and use your full name and the job you are applying for as the filename of your application for example, Sales Consultant_Alex_Banda. Applications should consist of your CV and Academic Qualifications. Hand delivered or posted applications will not be accepted. The closing date for accepting applications

JOB ADVERTISEMENT Zambia Sugar Plc. is a subsidiary of Illovo Sugar Africa (Pty) Ltd Group and is the leading sugar producer in Zambia. Its main activities are the growing of sugar cane, the production and marketing of sugar and other sugar downstream products. The Company invites applications from suitably qualified and experienced persons to fill the following position in Human Resource Department: 1) POSITION: ESTATE MAINTENANCE SUPERVISOR – CIVIL x 1- PERMANENT The position reports to the Estate Maintenance Co-Ordinator. The successful candidate will be responsible for coordinating construction, building and maintenance works to acceptable engineering standards at minimum costs. The operational performance covers the entire Nakambala Sugar Estate. KEY PERFORMANCE AREAS Provide input into Estate Support maintenance budgets and manage costs to ensure adherence to budgets and cost saving where possible. To prepare and implement planned maintenance budget for all Civil related works within area of responsibility (both operational and Capex) and ensuring that expenditure is within the budget. Reduce budget overrun to zero on planned maintenance works, drop overtime to emergencies only and 5% less than budget; ensuring only high-quality materials are bought by giving clear specs and usage. Implements and maintains the requirements of the SABS-ISO 9001: 2000 Quality management systems. Leverage available support from Factory Optimization, the Illovo group (HO and other countries). Promote and adhere to Illovo’s procedures, policies and guidelines, including, without limitation, those relating to SHERQ, Competition Law and Anti-Bribery and Corruption (ABC). Reduce the number of incidents in area of operation by 2% every year. Attend monthly SHE meeting and conduct daily safety talks in all the areas. Carries out standby duties and callouts as and when instructed by the Estate Maintenance Coordinator or according to set roster. Plan and supervise the daily work and performance of each employee / contractor and assign work activity to achieve team and company objectives safely. Ensure Plant, Equipment and BOM information and WO’s are captured accurately within Maximo. Identify and mitigate operational risks in area of responsibility and develop contingency and communication plans in the event of a breakdown. Maintain records as required for reporting in area of responsibility. Develop schedules for Civil maintenance / inspection according to area of responsibility and agree these with the relevant parties. Identify areas where service and performance can be improved and manage the implementation of systems and processes to make improvements. Monitor performance and support and advise teams in solving problems and/or taking corrective action. Manage the performance of contractors against agreed SLAs to ensure completion of work to quality and safety standards. Provide teams with necessary tools and equipment to perform work effectively and manage the use and maintenance of such equipment. Identify and monitor KPIs to track performance and flag any issues. Create and implement communication plan with estate residents regarding scheduled and unscheduled estate maintenance activities in area of responsibility. Oversee effective talent and performance management within estate maintenance. Minimum Qualifications / Requirements areas Grade 12 Certificate Diploma in Civil Engineering or equivalent. Minimum of 5 years’ experience in a similar role with a proven track record. Sound computer skills. Good verbal and written communication skills. Analytical ability; attention to detail. Experience with Maximo is essential.

Zambia Sugar Plc. is a subsidiary of Illovo Sugar Africa (Pty) Ltd Group and is the leading sugar producer in Zambia. Its main activities are the growing of sugar cane, the production and marketing of sugar and other sugar downstream products. The Company invites applications from suitably qualified and experienced persons to fill the position of Purchasing Manager in the Supply Chain Department, based in Nakambala Mazabuka. POSITION: PURCHASING MANAGER x1 (PERMANENT) The position reports to the Procurement and Inventory Manager. The successful candidate shall be accountable for effective local purchasing and continuous optimization to support the strategy of increased contract buying. RESPONSIBILITIES Manage day-to-day buying and related planning Review and use analytical data and reports to drive efficiencies and identify opportunities for optimization of contract buying or improved inventory managmanat. Support the embedding of best practices, minimum standards, policies, processes, tools, and technology Manage, track and report on the compliance and progress of raised purchase orders; support the team to prioritize and expedite based on business needs Ensure that accurate data is recorded in the ERP system for reliable reporting and analysis Establish and communicate sourcing requirement criteria and collaborate with cross functional teams to ensure all information is provided to fast track the buying process Support in-sourcing local purchases and the local application of contracts Support the validation of all purchase requisition requests against the catalogue Implement and oversee effective and efficient service delivery and resolution of issues affecting delivery or supply constraints Communicate with line managers and suppliers to ensure Procurement expectations are met MINIMUM SPECIFICATIONS/REQUIREMENTS AREAS Full Grade 12 Certificate BSc/BA Degree in Purchasing & Supply/ Supply Chain Management, CIPS Professional Diploma, or Equivalent Minimum of 5 years’ Purchasing & Supply /Supply Chain Management experience, in a Manufacturing environment/industry 2+ years in a management role Strong technical knowledge and understanding of Procurement processes and Supply Chain management Ability to engage, manage and partner with stakeholders at all levels Excellent communication and report writing skills Member of Zambia Institute of Purchasing and Supply (ZIPS) – Mandatory Valid Driver’s license. Method of Application Should you be interested in applying for the role, please submit your Curriculum Vitae, copies of relevant qualifications, relevant professional accreditation, registrations and National Registration ID/Passport for the attention of the HR Business Partner. The subject of your email should read: Application: Purchasing Manager Please upload all your documents as one SINGLE PDF or ZIP file. Ensure your application is complete with all the requirements above. Late or incomplete applications will not be considered. Applicants will be required to complete pre-employment checks (qualification, credit, security, background, and medical assessments) as part of the recruitment process where applicable. Should you not hear from us within 4 weeks after the closing date, please accept that your application was unsuccessful.

Job Advert Director Programmes. The Zambia Red Cross Society (ZRCS) is a Humanitarian Organization established in 1966 by an Act of Parliament CAP 307 of the laws of Zambia as an auxiliary institution that augments government’s efforts in developmental works and humanitarian assistance. ZRCS is part of the International Federation of the Red Cross and Red Crescent Societies (IFRC). In line with its mandate, ZRCS partners with the Government of the Republic of Zambia in responding to both man-made and natural disasters, including epidemics. ZRCS is a dynamic and growing Humanitarian Organization committed to delivering top-quality services to our communities. ZRCS in fostering a collaborative and positive work environment where each team member plays a crucial role in our success. As part of our expansion plans, we are seeking a dedicated, self-motivated and detail-oriented Director of Programmes to join our Senior Management Team. Job Summary: The Director Programmes shall be responsible for overseeing every aspect of programmes from conception to implementation and closure. S/he shall be responsible for building project implementation teams, developing project milestones and implementing budgets in line with the ZRCS strategic goals and donor requirements, S/he is expected to provide technical support and leadership in managing humanitarian relief and integrated community development programmes in accordance with the National Society’s values, principles, mission and vision, aimed at enhancing the welfare, safety, and dignity of affected population. S/he is responsible for stakeholder management and provide technical representation of the National Society in coordination mechanism with public authorities and other actors. Key Responsibilities: Strategic Leadership Oversee programming and implementation strategies and budgets ensuring that they are aligned to the ZRCS strategic objectives. Ensure that all programs/ projects address the underlying issues, achieve measurable positive impact on target communities and demonstrate sound resource management. Develop strategies for strengthening collaborative partnerships and networks with stakeholders, government agencies, the private sector and other players to ensure implementation of programmes that enhance organizational effectiveness. Provide technical representation of the Society at local, regional and international meetings, conferences and workshops and other fora to promote the activities of ZRCS and articulate issues related to humanitarian relief & development nexus Provide professional leadership and technical guidance in the design and implementation of development and humanitarian programmes. Liaise with the appropriate collaborating partners, such as line government ministries & departments, UN affiliated organization national and international non-governmental organizations, and donors in pursuit of implementing the programmes to meet the organisation’s objectives. Programme Management. Lead the development and implementation of programmes strategies, plans and budget, ensuring conformity with the overall ZRCS operational and annual work plans and performance targets. Ensure robust programmes management, operational systems, processes and policies in tandem with the Society’s goals. Interact regularly with respective managers to ensure their operational priorities are in line with overall society’s direction. Coordinate implementation of integrated community-based developmental and emergency programmes that includes Disaster Risk Reduction, Early warning systems, early/anticipatory action, disaster response & recovery, public health, social services, water and sanitation, disease prevention and control Liaise with the administrative and financial staff, to facilitate the smooth implementation of programmes Planning, Monitoring, Evaluation, Reporting & Reporting In liaison with PMER Manager, work with departmental heads and project teams to develop annual work plans. Ensure effective and efficient planning, monitoring, evaluation, learning and reporting systems are in line with the ZRCS strategic plan and PMER Framework Monitor project deliverables and activities; ensure deliverables are accurately completed within deadlines. Review all site, supervisory and other activity reports and ensure they are complete, to a high quality and have considered feedback from partners and well as fellow program staff. In Liaison with PMER Manager, prepare and submit consolidated quarterly, bi-annual, annual narrative reports as required by cooperating partners and the Society. Ensure programmatic issues, challenges and recommendations are communicated to the CEO and partners in a timely and accurate manner Financial Management Provide appropriate inputs in the preparation of the ZRCS annual budgets. Ensure that Management operation and programme activities are carried out based on approved annual operating plan and in line with approved budgets. Monitor expenditure against approved operations budget and ensure compliance in all expenses incurred. Ensure all financial reports for programme teams are properly monitored and tracked accordingly and provide guidance where necessary. Ensure all programme retirements are tracked and retired timely by the reasonable departments. Staff Management and Operations Facilitate human resource planning, staff recruitment, development, retention and appraisal in liaison with Departmental Heads according to ZRCS Performance Evaluation Framework and HR policy, in liaison with HR Manager Identify staff development requirements for programmes staff and ensure the implementation of initiatives designed to build staff capacity regarding their programmatic areas. Direct manage and supervise program and project managers involved to provide feedback and resolve complex problems. Create a high performing organizational culture based on transparency, integrity, accountability, performance measurement and results to ensure that programme activities are undertaken on sound management principles and practices. Participate in the recruitment and selection of staff to ensure that the candidates selected have the required job competencies and are provided with a job orientation and induction programme necessary for effective performance. Ensure existing processes and workflows are analyzed to identify inefficiencies and areas for improvement. Qualifications and Experience: Master’s degree in a relevant field (e.g., Development studies, International Development, Disaster Studies, Humanitarian Action) preferred. Minimum of 7-10 years of senior-level management experience in program management, preferably within the humanitarian or development sector. Proven track record of designing, implementing, and evaluating complex programs and projects. Strong leadership and management skills, with the ability to inspire and motivate teams towards achieving programmatic goals. Excellent communication, negotiation, and interpersonal skills, with the ability to build effective relationships with diverse stakeholders. Sound understanding of monitoring and evaluation principles, including experience in designing and implementing M&E systems. Demonstrated experience in resource mobilization, donor relations, and proposal development. Familiarity with humanitarian principles, standards, and frameworks preferred. Ability to work effectively in

Wah Kong Enterprises Ltd is one of the leading Construction Company in Zambia.We seek to recruit a Chinese Interpreter/Translator to join our team. We are looking for an English-Chinese/Chinese-English interpreter to assist management with routine communication and feedback at our company. Main Responsibilities: Interpretation Facilitate communication and coordination between internal departments Translate verbally and in writing (English-Chinese/Chinese-English) Required Skills and Competencies: Able to carry out English-Chinese/Chinese-English translation verbally and in writing Excellent communication skills and Interpersonal skills Self-starter and able to work with minimal supervision and good team player Work experience in similar roles is an added advantage

We are seeking a qualified and compassionate Child Psychology to join our growing team. You will work with children suffering from a wide range of disorders, e.g. Anxiety, depression, and identity crises, to children seeking to overcome substance abuse, or who are in post-trauma recovery. The successful candidate must have knowledge and skills to provide quality care to Children and their families in different settings. You will need to be well-versed in the most recent research on child and adolescent therapies. You will be reporting to the Trauma Care Manager and your duty station shall be our Lilato Children’s Village in Mongu. Major responsibilities and duties Trauma Informed Childcare Provide mental health and one-on-one counselling or group therapy. Interview and evaluate children problems to ensure successful and correct treatment and diagnosis. Collaborate with counsellors, physicians, and nurses to plan and coordinate treatment, drawing on therapy/counseling experience and child’s needs were need arises. Educate children, caregivers, parents and community members about mental and physical illness, abuse, medication, and available community resources Modify treatment plans according to changes in child status. Refer children or family to community resources for treatment to assist in recovery from trauma, other mental or physical illness, following through to ensure service efficacy Guide children families/caregivers during treatment. Families also need to know the nature of the mental health conditions of children, and what they can do to help. Counseling families not only helps clients, but also strengthens their support system. Monitoring and Evaluation Monitor, evaluate, and record child progress with respect to treatment goals Maintaining accurate records and preparing reports for legal action and where need be giving evidence in court. Provide complete documentation and records of assessments and treatment according to standard operating procedures. Interview children, review records, conduct assessments, and confer with professionals to evaluate the mental or physical condition of children Production of monthly reports and documentation of success stories Research on child and adolescent therapies and share the report with Trauma team and management Behavioral Change management Discussing and analyzing the behavioral issues and problems of the children and families Aiding and addressing children related issues of trauma, drug abuse, alcoholism, violence etc. Monitoring the behavioral actions of the children Ensuring the safety and well-being of the children under their supervision Working in regulation of the state and federal norms Child Protection and safeguarding Work with Safeguarding Officer to ensure adequate understanding of the Child Protection and safeguarding policy by staff, children, and other stakeholders that KAZ may be working with under trauma and counselling. Ensure compliance to policy provisions including collaboration with relevant Senior Management and law enforcers in the unlikely event that cases of child abuse are recorded. Lead assessments on risks and preparedness to respond to child abuse incidents. Qualifications and Experience An established Christian with ability to share the gospel and use the word of God to strengthen and give inspiration to children and families. Must have a Diploma in Clinical Psychology. A degree in clinical Psychology shall be an added advantage. Practical experience in child counselling, rehabilitation, or behavioral monitoring for not less than 2 years. Three years’ practical experience working with children in a similar setting may be strongly desired. Experience in monitoring and evaluation of the cases managed is added advantage. Must be knowledgeable of different therapeutic methods and be able to switch between different approaches to meet each child’s needs. Excellent communication skills, specifically the ability to communicate with children of different ages and from different cultural and socio-economic backgrounds. Aware of all professional, ethical, and legal regulations as determined by relevant regulatory bodies and the law. Must hold a valid practicing license as a psychologist or counsellor. Must be fluent in English, Lozi and Nyanja Essential Skills Strong Christian with unquestionable religious disposition Excellent interpersonal skills Strong communication skills, both written and verbal Strong computer skills including Excel, Word, and Outlook Ability to maintain strict confidentiality. Proven ability to work in a team environment. Positive attitude, showing concern for people and community. High level of self-motivation Character Requirements A committed Christian with a personal faith in Jesus Christ and a heart for serving orphans and vulnerable children. A commitment to champion and contribute towards the KA organizational culture. Consistent commitment to open and honest communication, demonstrating respect for all. Commitment to child protection and vulnerable safeguarding protocols Integrity and strong character confirmed by employment and personal references. Successful completion of a criminal background check. Who we are: Kids Alive (www.kidsalive.org) is a Christ-centered organization that believes every child deserves to live free from the bondage of hunger, abuse, and exploitation. Our commitment to this Biblical truth compels us to rescue orphans and vulnerable children, and meet their spiritual, physical, educational, and emotional needs, with compassion and excellence.

Lushomo Trust – Grace Centre is currently looking for a qualified person for the position of COUNSELLOR. ORGANISATIONAL PROFILE PURPOSE OF ESTABLISHMENT Lushomo Trust – Grace Centre is a Community Based Project located in Kazungula District along Mambova road. The Centre offers skills Training programmes and also supports vulnerable girls with education sponsorship in primary and secondary schools. QUALIFICATIONS Diploma/Certificate in Psycho-social Counselling Good command of English both written and spoken Strong communication skills both verbal and written. More than 5 years of experience in a related field. Must be able to use computer software skills specifically in Microsoft Excel and Word.

SALES AND MARKETING TEAM Fleet Management/GPS Vehicle Tracking Services Join our dynamic team as a Sales Representative and play a key role in driving sales and revenue growth for our fleet management/GPS vehicle tracking services in Lusaka, Ndola, and Kitwe. Job Description: Identify and prospect potential clients in the designated areas to sell our fleet management/GPS vehicle tracking services. Build and maintain relationships with key decision-makers, including fleet managers, logistics managers, and business owners. Conduct product demonstrations and presentations to showcase the features and benefits of our services. Prepare and negotiate sales contracts, quotations, and proposals to meet customer needs and achieve sales targets. Provide excellent customer service and support to ensure client satisfaction and retention. Keep abreast of industry trends, competitors, and market developments to identify sales opportunities and stay ahead of the competition. Qualifications: Diploma in Business admin / Marketing Proven track record of success in sales, with experience in B2B sales preferred. Strong communication and interpersonal skills, with the ability to build rapport and establish trust with clients. Self-motivated and results-driven, with the ability to work independently and meet sales targets. Knowledge of fleet management, logistics, or related industries is a plus. Valid driver’s license. Location and Number of Positions: Lusaka: 7 positions Ndola: 3 positions Kitwe: 4 positions Company Culture and Benefits: We offer competitive commission-based compensation with uncapped earning monthly potential retainer. Comprehensive training and ongoing support to help you succeed in your role. Opportunity for career growth and advancement within our organization. Join a collaborative and supportive team environment where your contributions are valued and recognized

Title: Public Relations Specialist Introduction: Join our dynamic team as a Public Relations Specialist and play a key role in shaping our organization’s reputation and public image. Job Description: Develop and implement strategic PR campaigns to enhance brand visibility and reputation. Cultivate and maintain relationships with media contacts, influencers, and stakeholders. Write and distribute press releases, articles, and other PR materials to relevant outlets. Manage social media platforms and online presence, engaging with followers and monitoring conversations. Handle crisis communication and reputation management, ensuring timely and effective responses to issues. Monitor media coverage and analyze PR metrics to evaluate campaign effectiveness and make data-driven decisions. Collaborate with internal teams and external partners to align PR efforts with business objectives. Lead Generation: PR efforts can also contribute to lead generation and sales. Positive media coverage, endorsements from influencers, and engaging content can attract potential customers and drive them to learn more about our products or services. Brand Differentiation: help our brand stand out from the competition by highlighting your unique value proposition, corporate values, and achievements. Through storytelling and thought leadership, helps to differentiate our brand in a crowded marketplace. Cost-Effective Marketing: cost-effective way to reach the audience. While advertising requires paying for ad space, PR efforts such as media relations, content creation, and social media engagement can generate publicity without the need for paid placement. Qualifications: Diploma in communications, public relations, or related field. 3+ years of experience in PR, media relations, or corporate communications. Strong written and verbal communication skills, with attention to detail. Excellent interpersonal and networking abilities, with the ability to build and maintain relationships. Proficiency in media monitoring tools and PR software.(Graphic designing will be considered as an added advantage) Ability to work effectively under pressure and meet tight deadlines. Company Culture and Benefits: We offer a supportive and collaborative work environment where your ideas are valued. Opportunities for professional development and advancement within the organization.

Unifi is a fast-growing finance and technology company operating in Zambia, Kenya, Uganda and South Africa. Unifi delivers personal lending products through online, mobile phone and branch channels. The company is well supported by strong shareholders and a board of directors with vast experience in entrepreneurship and lending. Responsibilities Will be Responsible for entering all new client’s details into the client registration system either manually or electronically. Receive, assist, and direct clients in a courteous, efficient, and welcoming manner projecting a positive, friendly, and professional image. Checking documents, informing applicants of additional requirements and documents. Ensure all loans are properly documented with accurate and complete information. Maintaining clients right to privacy and confidentiality throughout the loan process. Interview applicants to collect information concerning their financial needs and give advice to customers on financial literacy Answering to customer questions, customer service Ensure conformity with credit policy Responsible for cash management. Marketing Ensure that clients have the right information regarding the products, promotions, and other value-added services Candidate profile required Diploma in Banking & Finance, Marketing, Business Administration, or any related field Should be able to work within the working rules and regulations of the organization and should have excellent communication skills. Should be able to work in a target driven work environment and should have good problem solving and analytical skills. Excellent organization skills Ability to work independently as well as in a team, Ability to Multi-task Ability should be a good motivator with commendable interpersonal skills.

Unifi is a fast-growing finance and technology company operating in Zambia, Kenya, Uganda and South Africa. Unifi delivers personal lending products through online, mobile phone and branch channels. The company is well supported by strong shareholders and a board of directors with vast experience in entrepreneurship and lending. Responsibilities Will be Responsible for entering all new client’s details into the client registration system either manually or electronically. Receive, assist, and direct clients in a courteous, efficient, and welcoming manner projecting a positive, friendly, and professional image. Checking documents, informing applicants of additional requirements and documents. Ensure all loans are properly documented with accurate and complete information. Maintaining clients right to privacy and confidentiality throughout the loan process. Interview applicants to collect information concerning their financial needs and give advice to customers on financial literacy Answering to customer questions, customer service Ensure conformity with credit policy Responsible for cash management. Marketing Ensure that clients have the right information regarding the products, promotions, and other value-added services Candidate profile required Diploma in Banking & Finance, Marketing, Business Administration, or any related field Should be able to work within the working rules and regulations of the organization and should have excellent communication skills. Should be able to work in a target driven work environment and should have good problem solving and analytical skills. Excellent organization skills Ability to work independently as well as in a team, Ability to Multi-task Ability should be a good motivator with commendable interpersonal skills.

JOB TITLE: OPTHALMIC NURSE POSTIONS: 1 LOCATION: KITWE DUTIES AND RESPONSIBILITIES Make diagnosis of eye diseases, treat some of them and refer appropriately Gives support to the Ophthalmologist on the management of eye patients Carries out theatre techniques and visual acuity Assist the Ophthalmologist during surgeries Perform practical procedure involved in examination and treatment Perform minor operation e.g. lid surgery, suturing injuries around the eye. Select and prepare patients who require surgery Carry out postoperative management of the operated eye patients Organise and run outreach clinic Educate the public and other health workers on primary eye care QUALIFICATIONS A Certificate in Ophthalmic Nursing. Should be a Registered Nurse (RN) Current/Valid practicing license Work experience will be added advantage

1. Accounts Assistant Requirements: Grade 12 Certificate (G12) ZICA (Zambia Institute of Chartered Accountants), ACCA (Association of Chartered Certified Accountants), or CIMA (Chartered Institute of Management Accountants) qualification. About the Role: We are seeking a diligent and detail-oriented Accounts Assistant to join our team. The ideal candidate will have a solid understanding of accounting principles and practices, along with the necessary qualifications to excel in this role. Key Responsibilities: Assisting with the preparation of financial statements and reports. Processing invoices, receipts, and payments. Reconciling financial discrepancies and ensuring accuracy. Supporting senior accounting staff with various tasks as required. Qualifications and Skills: Grade 12 Certificate (G12). Professional qualification from ZICA, ACCA, or CIMA. Strong analytical and numerical skills. Proficiency in accounting software and Microsoft Excel. Excellent communication and interpersonal abilities.

Secretary Requirements: Grade 12 Certificate (G12). Bachelor’s degree in Public Administration or any related field. Knowledge of MS Office package. About the Role: We are seeking a proactive and organized Secretary to provide administrative support to our team. The successful candidate will play a crucial role in maintaining efficient office operations and ensuring effective communication within the organization. Key Responsibilities: Managing correspondence and communications. Scheduling appointments and meetings. Maintaining office files and records. Assisting with administrative tasks as assigned. Qualifications and Skills: Grade 12 Certificate (G12). Bachelor’s degree in Public Administration or a related field. Proficiency in MS Office applications. Strong organizational and multitasking abilities. Excellent communication and interpersonal skills

Job Description People who meet the following responsibilities and qualifications are eligible to apply Brief introduction Zambia-China Economic & Trade Cooperation Zone Development Limited (ZCCZ) is the 1st declared MFEZ in Zambia by the Zambian government. We are working to develop two Multi-Functional Economic Zones in both Chambishi and Lusaka through the construction of infrastructure and the attraction of Foreign Direct investment. Warehouse Assistant to perform duties, ensure accuracy and provide excellent service. The successful candidate will be responsible for the following key Duties: 1. To ensure all receipts are done following ZRA requirements. 2. Receipts of trucks ensure that all cargo coming is weighed in and out of the bonded warehouse. 3. To take stock of cargo/goods in the warehouse. 4. Bond physical register is updated per respective warehouse 5. Bin cards are stacked and displayed 6. Ensure inventory of the soft copy is maintained and updated. 7. Ensure that the warehouses are kept clean 8. Housekeeping and maintaining physical register. 9. To take stock of cargo/goods in the warehouse. 10. Ensuring that the bond register is updated daily. 11. Ensure work on the physical housekeeping and ensure bin cards are updated 12. See that all activities are done with his full knowledge. Qualifications Proven work experience in the logistics industry or relevant role over 3 years Fluency in English Understanding of all warehouse best practices and relevant laws and regulations guidelines. Working knowledge of MS Office, knowledge of added advantage. Full Grade 12 Certificate Diploma in purchasing and supply, or related relevant field

Dreaming big is in our DNA. It’s who we are as a company. It’s our culture. It’s our heritage. And more than ever, it’s our future. A future where we’re always looking forward. Always serving up new ways to meet life’s moments. A future where we keep dreaming bigger. We look for people with passion, talent, and curiosity, and provide them with the teammates, resources and opportunities to unleash their full potential. The power we create together – when we combine your strengths with ours – is unstoppable. Are you ready to join a team that dreams as big as you do? The key purpose of this role is to take the Strategic lead for the Engineering and Utilities functions in the Brewery. This includes the operational management of Environmental plant and equipment. To lead related Strategic Initiatives in the Brewery, ensuring Corporate Governance for equipment and system integrity through the application of and adherence to relevant Standards and Legislation. Key roles and responsibilities: Manage departmental Budget / Finances Lead the establishment of a capacitance engineering capability Lead engineering projects by increasing efficient project planning and execution thereof Ensure conformance to specifications and standards Manage the E&F function including Operations and Maintenance Manage Site Engineering, encompassing Site Maintenance, Engineering Stores and Engineering procurement Lead the risk management program, encompassing occupational health and safety and risk management Ensure legal compliance in engineering and adherence to legal standards/regulations People Management Facilitate team problem solving and decision making Lead the engineering team in a manner that engenders ownership, empowerment and team interaction Lead the development of engineering team goals and ensure these are communicated and understood by team members Conduct regular engineering team goal review sessions Ensure training need analyses are conducted and training plans developed for team members Ensure appropriate competencies are developed in the team, and ensure cross skilling occurs within the engineering team Profile: 3 year appropriate tertiary qualification, i.e. B Tech: Mech or Electrical BSc Mech or Electrical EIZ membership is required Minimum 7 years experience in a FMCG environment. Additional Information: Band: VI The advert has minimum requirements listed. Appointments will be made in line with ABInBev recruitment policy and talent requirements. Assessments and background checks form part of the recruitment process. Management reserves the right to use additional/ relevant information as criteria for short-listing.

JOIN OUR TEAM Entrepreneurs Financial Centre (EFC) is a leading Microfinance Institution, licensed and regulated by the Bank of Zambia. For over 29 years now, we have served and empowered entrepreneurs with tailor-made financial solutions to help them take the next step in their business. JOB SUMMARY The Information Systems Auditor will be responsible for ensuring that EFC’s IT system adheres to security, regulatory, and compliance standards. He/she will also be responsible for performing on-site audits of IT and any other business systems, identifying possible vulnerabilities, and preparing audit reports based on the findings. ESSENTIAL DUTIES AND RESPONSIBILITIES Manage the resource planning and requirements for Information Technology Audit assignments, special assignments, and management requests. Lead and coordinate investigations for security incidents, breaches, and data leaks promptly. Enforce information security policies, standards, and procedures to ensure compliance with industry regulations and internal guidelines. Coordinate regular IT risk assessments to identify potential vulnerabilities and threats to EFC’s information systems. Develop mitigation strategies and action plans. Educate EFC employees about security best practices and conduct training sessions to enhance the overall security awareness within the organization. Enforce the implementation and maintenance of security technologies, including firewalls, intrusion detection systems, antivirus software, and access control mechanisms. Evaluate and monitor third-party vendors’ security practices and ensure that they comply with the EFCs security requirements. Maintain security metrics and reporting mechanisms to measure the effectiveness of security controls and identify areas for improvement. Develop Audit programs and ensure the appropriate testing mechanisms are developed. Communicate the results, findings, and recommendations of audit projects through written reports and face-to-face presentations on a timely basis to the Management. Maintain professional ethical standards and ensure internal audit activities are carried out in compliance with The International Standards for the Professional Practice of Internal Auditing (Standards) and IIA Code of Ethics Support the Head of Audit in coordinating with the External Auditors. Report on an ad-hoc basis on specific projects as and when necessary. Access Management lead: Ensure timely user deactivation on all platforms. In charge of the management of all security monitoring tools, reporting on all potential threats and providing recommendations for resolving incidences. Follow up on the implementation of audit recommendations promptly. QUALIFICATIONS Grade 12 certificate BSC in Computer Science or related field. ITIL Foundation/COBIT 5 Foundations. CISA, CRISC, CISM, and CGEIT (advantageous). 2-3 years’ experience in Information Security Operations and/or Governance, Risk and Compliance coupled with exposure to implementing frameworks such as ISO 27001 and NIST and/or; 2-3 years of Corporate/IT Governance, Risk and Compliance and/or; 2-3 years of IT Auditing

JOB OPPORTUNITIES Zambia Centre for Communications Programme (ZCCP) is a not-for-profit, locally based multi-media communications organization, which uses the power of the mass media (radio, TV and print) and social mobilization to reach the Zambian population and to affect social and behavior change. ZCCP uses a rigorous formative research process to generate appropriate edutainment content relevant to health and development priorities in Zambia. At community level we work with girls, boys, women, men, persons with disabilities, key and priority populations. At policy level, we work with National Assembly of Zambia, House of Chiefs and other Traditional Leaders, Religious Leaders and various government ministries and National AIDS Council. ZCCP is looking to recruit for the following position: Job Title. : Driver (1) Location : Copperbelt Province (Ndola) Required: Female Driver Objective: The driver will facilitate the movement staff, donors and other stakeholders during project implemation and monitoring and to make sure all vehicles are mechanically road worthy. Tasks and Responsibilities: Maintains cleanliness of vehicles at all times (both inside and outside) Pay attention to any electrical and mechanical faults and report to her supervisor. Report any case of accident, injury or damage of vehicles to her supervisor Dress in accordance with the organization’s dress code Maintenance and servicing of project vehicles and log books Monitor and ensure the status of assigned vehicles, engine oil, water and brake fluid is checked on a daily basis (ROUTINE CHECKS) Monitor service, repair, insurance, road tax and fitness of vehicles Ensure that all trips are approved and recorded in the log books Remind supervisor on maintenance/service required on the vehicle Assist with some basic administrative tasks Adhere to the Zambian Road traffic laws Monitor the fuel does not go below quarter tank Facilitate project staff and donors during the implementation of project work Any other duties as may be assigned Reporting and Supervision: The Driver will report to the Administrative and Logistics Assistant. Education, Experience and other Skills: A minimum of a grade twelve certificate, mechanical qualifications will be an added advantage Clean driver’s license minimum class C (Manual) Minimum two (2) to three (3) years experience Computer knowledge will be an added advantage Possess good interpersonal skills Ability to follow instructions

Description In this role as a Personal Assistant to the CEO at Dangote Cement, you will be responsible for providing comprehensive administrative support to the CEO in a professional and confidential manner. You will manage the CEO’s calendar, organize meetings, handle correspondence, and assist in preparing reports and presentations. You will also be involved in coordinating travel arrangements and managing other administrative tasks as required. Your attention to detail, excellent organizational skills, and ability to prioritize tasks will contribute to the smooth functioning of the CEO’s office. Requirements Requirements: Proven experience as a Personal Assistant or similar role supporting C-level executives Excellent organizational and time management skills Strong verbal and written communication skills Proficiency in Microsoft Office Suite Discretion and confidentiality in handling sensitive information Ability to prioritize tasks and work under pressure Strong interpersonal skills and ability to work independently Bachelor’s degree in Business Administration or related field (preferred) Minimum of 5 years of relevant work experience Benefits · Medical Insurance Cover · In-House Pension Scheme · Production Bonus Life Assurance

Description Management of the Accounts Payable function and all the Accounts Payable related processes of the Company by following the established policies and procedures in an efficient, timely and accurate manner Review supplier invoices and supporting documents against invoices processing checklist in order to establish completeness and validity of details. Match supplier invoices to purchase orders prior to processing to ensure consistency and identify errors/discrepancies/irregularities. Proactively notify Head, Plant Finance of any irregularity in invoices/bills from third party via the Accounts Payable Supervisor. Assist in ensuring that all suppliers’ statements of accounts are reconciled to the sub-ledgers before forwarding supplier invoices and supporting documents for payments process Respond to supplier enquires regarding payment processing. Ensure suppliers’ sub-ledger accounts are prepared and reconciled to the general ledger on a monthly basis Provide inputs into the review of existing invoice processing policies and procedures. Maintain ageing report of debt and outstanding payments to supplier. Maintain an accurate and up to date record of all invoices received from suppliers/vendors. Maintain a comprehensive record of all approved invoices, bills and payment supports. Receive staff advances requests, carry out initial review and forward them to the Head, Plant Finance for further verification and approval. Receive Staff advance retirements and maintain complete documentation of all transactions. Perform any other duties as may be assigned by the Supervisor. Requirements · Minimum of bachelor’s degree (BSc) in Accounting/ Finance/ Economics · Full Grade Twelve school certificate · Relevant, Recognized and Accredited Professional Accounting Qualification · Minimum of Three (3) years progressive and relevant experience Hands on experience in ERP system, preferably SAP. Benefits · Medical Insurance Cover · In-House Pension Scheme · Production Bonus Life Assurance

Description The Senior Customer Service Officer will play a key role in providing excellent customer service support to Dangote Cement customers. They will be responsible for managing customer inquiries, resolving issues, and ensuring customer satisfaction. The ideal candidate will have strong communication and problem-solving skills, as well as a dedication to delivering exceptional customer service. Requirements Responsibilities Handle customer inquiries and provide information about products and services Resolve customer complaints and issues in a timely and satisfactory manner Ensure customer satisfaction and maintain positive customer relationships Escalate complex issues to the appropriate department for resolution Maintain accurate records of customer interactions and transactions Collaborate with internal teams to improve customer service processes and procedures Monitor customer feedback and identify areas for improvement Stay updated on company products and services to provide accurate information to customers Assist in training and mentoring junior customer service officers OVERVIEWAPPLICATION Share this job Description The Senior Customer Service Officer will play a key role in providing excellent customer service support to Dangote Cement customers. They will be responsible for managing customer inquiries, resolving issues, and ensuring customer satisfaction. The ideal candidate will have strong communication and problem-solving skills, as well as a dedication to delivering exceptional customer service. Requirements Responsibilities Handle customer inquiries and provide information about products and services Resolve customer complaints and issues in a timely and satisfactory manner Ensure customer satisfaction and maintain positive customer relationships Escalate complex issues to the appropriate department for resolution Maintain accurate records of customer interactions and transactions Collaborate with internal teams to improve customer service processes and procedures Monitor customer feedback and identify areas for improvement Stay updated on company products and services to provide accurate information to customers Assist in training and mentoring junior customer service officers Requirements Bachelor’s degree in Business Administration, Marketing, or a related field Minimum of 8 years of experience in customer service Excellent communication and interpersonal skills Strong problem-solving and decision-making abilities Ability to handle and resolve customer complaints Proficiency in MS Office Experience in the manufacturing or construction industry is a plus Customer service certification is preferred Benefits · Medical Insurance Cover · In-House Pension Scheme · Quarterly Production Bonus Life Assurance

Description Installation, Testing, Operation & Maintenance, Trouble shooting of Instrumentation equipment’s. Responsible for trouble free operation of assigned area to achieve optimum reliability and availability of equipment’s. Job planning and execution. Maintains the maintenance records of equipment. Implementation of safety measures and compliance of safety guide lines. Material management of assigned area for smooth plant operation Provides adequate maintenance support to reduce downtime Implements preventive maintenance schedule. Perform all work order maintenance, troubleshooting, and calibration of plant equipment as directed. Troubleshoot, Inspect, test, maintain, repair, clean, and calibrate instrumentation and solid state and microprocessor-based control equipment including plant communications, equipment, programmable controllers, distributive control systems, generator excitation equipment, battery chargers, and semi-conductor devices. Repair or replace control devices such as switches, photo eyes, proximity sensors, pushbuttons, contractors, motor starters, transmitters, etc. as needed. Install control and measurement instruments on existing or new plant equipment. Use wide range of test equipment, including recorders, computers, control and tuning modules, PC based software analyzer programs, oscilloscopes, data analysers, logistic test equipment, analogue and digital multi-meters, Meggers and other test equipment, while performing tests to identify problems and to maintain and calibrate equipment to performance standards. Make regular inspection rounds of plant instrumentation, and control equipment. Assist in developing detailed preventive and predictive maintenance procedures for plant instrumentations and control equipment. Install, build, or modify plant instrument, and control equipment as directed by the Instrumentation Engineer or section Head. Troubleshooting, repair and minor programming of various PLC control systems, frequently drives and other electrical equipment. Participate in plant safety, health and environmental programs and observe safety in accordance with government and company standards. Perform any other duties as may be assigned by the Section Head/ Engineers from time to time. Requirements Bachelor’s degree of Science in Electronics and Communication Engineering. Minimum of two (2) years of experience. Good knowledge in the use and maintenance of instrumentation equipment. Strong leadership and people management skills. Commitment to implemented safety and environment regulations Good data gathering and analysis skills. Benefits · Medical Insurance Cover · In-House Pension Scheme · Quarterly Production Bonus Life Assurance

Description Perform schedule preventive maintenance or called unplanned maintenance and report machine availability outcome to Section Head and update history. Receive assigned maintenance schedule and request for spares needed to effect repairs from store Document maintenance history of all plant & equipment and report materials consumption, tools, man hours & skills utilized to HOD. Document maintenance activity report for the attention of the HOD as the case may be Perform trend analysis of shift reports and determine machine’s post-maintenance performance. Power report generation of the plant equipment. Track and compare performance of repaired machine against planned target. Ensure MTBF of elect equipment in the plant. Energy saving activities/ initiatives in the plant. Planning of spares required for the plant elect equipment with the guidance of the HOD. Inventory control and maintenance cost monitoring. Carry out on-the-job training for technicians in the field of Electrical technology. Requirements A minimum of two (2) years of related experience. Bachelor’s degree in electrical/Electronics and Automation. Member of the Engineering Institute of Zambia. Grade 12 Certificate. Proficiency in Microsoft office suits/SAP applications. Benefits · Medical Insurance Cover · In-House Pension Scheme · Quarterly Production Bonus Life Assurance

Description We are seeking a highly experienced and skilled Senior Civil Engineer to join our team at Dangote Cement. As a Senior Civil Engineer, you will be responsible for overseeing and managing all phases of civil engineering projects from conception to completion. You will lead a team of engineers and collaborate with other departments to ensure successful project delivery. Responsibilities Lead and manage the planning, design, and execution of complex civil engineering projects Prepare project plans, budgets, and schedules Conduct feasibility studies and site investigations Ensure compliance with industry standards and regulations Review and approve engineering designs, drawings, and specifications Manage and supervise a team of engineers and technicians Monitor project progress and resolve any issues or challenges Collaborate with other departments, stakeholders, and contractors Provide technical guidance and support to team members Ensure adherence to health, safety, and environmental standards Requirements Bachelor’s degree in Civil Engineering or related field 9 to 11 years experience in civil engineering Professional licensure or registration Strong knowledge of civil engineering principles, practices, and standards Proficiency in AutoCAD, Civil 3D, and related software Excellent project management and leadership skills Effective problem-solving and decision-making abilities Strong communication and interpersonal skills Ability to work well in a team environment Knowledge of construction materials, methods, and techniques Benefits · Medical Insurance Cover · In-House Pension Scheme · Production Bonus · Life Assurance​

Employment Opportunity- Enumerators 55 (Kitwe) Medici Land Governance Limited is inviting applications from suitably qualified 55 individuals to fill the position of Enumerator in Kitwe. The applicants must be based in Kitwe. Key Responsibilities Executes thorough and accurate data collection in diverse geographical environments to meet the targets set. Employs advanced surveying techniques to ensure data integrity and reliability. Interprets and analyzes spatial data to derive meaningful insights. Utilizes Geographic Information Systems (GIS) robust software for data visualization and analysis. Collaborates with interdisciplinary teams to integrate spatial and textual data into project planning and decision-making processes. Conducts community outreach and engagement activities to facilitate payment sensitization, survey participation and cooperation. Implements quality control measures to validate and verify collected data. Requirements To enable a successful execution of the project, we are seeking individuals with the following requirements: Full Grade Twelve (12) certificate Bachelors’ Degree in Geomatics Engineering, Geography, Environmental Education, Mapping or Information Technology Strong analytical and problem – solving skills Proficiency in using mapping software and geospatial tools Ability to work independently and as part of a team Attention to details and accuracy in data collection and documentation Flexibility to adapt to changing project requirements and schedules Prior experience in data collection or related fields (preferred).

JOB OPPORTUNITY- GIS SPECIALIST At Medici Land Governance, we believe everyone deserves to own their future. Leveraging cutting-edge blockchain technology, we are pioneering solutions to secure property rights and streamline land administration systems worldwide. With our innovative approach, governments, landowners, and global organizations can enjoy unprecedented accuracy, transparency, and efficiency in land records management. Join our team as we lay the foundation for economic development and social stability, by applying for the GIS Specialist position. Job Purpose To leverage geospatial technology to support land governance initiatives and be responsible for designing, implementing, and managing GIS solutions to facilitate effective land administration, mapping, and analysis. Key Responsibilities Attends to walk-in clients. Collects datasets from the councils and MLNR regional offices. Carries out reconnaissance surveys in new demarcation areas. To use techniques to manipulate, extract, locate and analyze geographic data. Analysis includes buffering, clipping and exploring the relationships between map features across the country. Identifying field data issues and making corrections as soon as possible. To support the Planning Lead with the generation, printing and submission of layout plans, land-use maps and Survey Diagrams diagrams and/or documents required by the city planning authority for the approval of township plans and other processes. Assist in providing information to would-be landowners regarding their land if and when required as guided by MLG Management. Minimum Qualification and Experience Grade 12 Certificate with 5 ‘O’ with credit or better in Mathematics and English. Bachelor’s in Geographic Information Systems, Geography, Geomatics, or related field. Minimum of 4 years of relevant experience in related roles.

JOB OPPORTUNITY- COMMUNICATIONS SPECIALIST At Medici Land Governance, we believe everyone deserves to own their future. Leveraging cutting-edge blockchain technology, we are pioneering solutions to secure property rights and streamline land administration systems worldwide. With our innovative approach, governments, landowners, and global organizations can enjoy unprecedented accuracy, transparency, and efficiency in land records management. Join our team as we lay the foundation for economic development and social stability, by applying for the Communications Specialist position. Job Purpose To develop and execute comprehensive communication strategies that effectively convey the organization’s mission, achievements, and initiatives to various stakeholders. You will play a crucial role in enhancing Medici Land Governance’s visibility, reputation, and engagement with key audiences. Key Responsibilities Produces a monthly internal newsletter to update staff on the latest developments in the company including sensitization, community updates, and other PR-related objectives. Gathers and organizes stories and testimonials in a consistent format to demonstrate MLG’s impact on individual landowners, their families, and communities at large. Establishes and promotes interactive learning and inspirational topics for community radio and TV groups. Identifies opportunities to bring awareness to and promote MLG’s work and events in communities. Takes part in promotion and communications activities, including preparing, organizing, and conducting public events. Ensures radio and TV programs are produced in line with MLG’s communication strategy. Generates content and writes success stories to share on social media, website and other media channels including TV and Radio. Be a thought leader with fresh ideas, perspective and creative ways to grow MLG’s presence in Lusaka. Takes photographs in the field for marketing and promotional use. Monitor communication efforts and evaluate the effectiveness of messaging strategies in driving engagement, increasing payment conversions, and achieving program objectives. Collect and analyze data on communication metrics, such as reach, engagement, conversion rates, and feedback, to inform future communication initiatives and optimize performance. Minimum Qualification and Experience Grade 12 Certificate with 5 ‘O’ with credit or better in Mathematics and English. Bachelor’s Degree in Communications, Public Relations, Journalism, Marketing, or a related field. Minimum of 4 years’ experience in communications or related fields.

JOB OPPORTUNITY- SENIOR PLANNER At Medici Land Governance, we believe everyone deserves to own their future. Leveraging cutting-edge blockchain technology, we are pioneering solutions to secure property rights and streamline land administration systems worldwide. With our innovative approach, governments, landowners, and global organizations can enjoy unprecedented accuracy, transparency, and efficiency in land records management. Join our team as we lay the foundation for economic development and social stability, by applying for the position of Senior Planner. Job Purpose To lead and execute strategic planning initiatives aimed at optimizing land governance frameworks and contribute to the organization’s mission of leveraging technology and innovative approaches to empower communities and enhance land rights. Key Responsibilities Providing oversight of the team to ensure adherence to company policies and optimal delivery of outputs and targets. Allocating and coordinating resources to ensure smooth and efficient running of departmental operations. Establishing and nurturing relationships with planning authorities nationwide and other stakeholders for the purpose of obtaining necessary approvals and data. Ensuring the accurate, efficient and timely digitisation of land parcels for the purpose of field work and subsequent production of layout and land use maps. Ensuring outputs conform to Planning regulations and standards. Ensuring the timely generation of layout maps as well as other maps that may be deemed necessary for project work. Developing strategic plans for attainment of organisation goals. Minimum Qualification and Experience Grade 12 Certificate with 5 ‘O’ with credit or better in Mathematics and English. Bachelor’s Degree in Urban and Regional Planning, Geography, Environmental Studies or a related field Minimum of 4 years of relevant experience in related roles.

Employment Opportunity- Sales and Marketing Specialist As a Sales and Marketing Specialist, you will be a key member of Medici Land Governance’s Management team responsible for ensuring that sales and marketing strategies are effectively developed and implemented. This is a great opportunity for you to make a personal contribution to the success of an exciting international company. The position will report directly to the Country Manager. Key Responsibility As the Sales and Marketing Specialist, you will be responsible for developing and executing effective marketing strategies to promote MLG’s services. This role requires a combination of strong communication skills, project management expertise, and a deep understanding of marketing principles. What will you do: Develop and execute social media advertising campaigns on all platforms. Interact with clients to understand their needs and provide solutions. Attend relevant events to promote the company and its services. Conduct field marketing activities to reach potential customers. Design and present new social media campaign ideas. Develop ideas and strategies on how to promote the Company’s brand and services. Assist in the research and identification of new sales leads. Contact and follow up with potential new customers through off-site meetings and phone. Stay current on industry trends and developments in online marketing to identify new opportunities. Ensure compliance with relevant laws, regulations, and internal policies governing land titling and sales activities. Track sales activities, including lead generation, conversion rates, and revenue generated, using relevant systems and tools. Prepare regular reports and analysis to evaluate sales performance, identify areas for improvement, and inform strategic decision-making. Collaborate with internal teams, including customer service, finance, and legal departments, to ensure a seamless and positive customer experience throughout the titling process. What should you have: Degree in Marketing, Business Administration or related Member of ZIM At least 5 years in proven experience in implementing marketing campaigns, managing communications and social media platforms. Proficiency in content creation tools and platforms, such as Canva, Adobe Creative Suite, or similar. Familiarity with social media analytics tools to track performance and derive insights. What we expect you to have Basic Graphic Designing skills (added advantage) Basic Printing Industrial Knowledge (added advantage) Ability to work independently and take initiative. Flexibility to work flexible hours Innovative mindset and ability to think outside the box Experience in social media advertising Ability to talk to person in public places Excellent communication and writing skill Equal Employment Opportunity: It is our policy to provide equal employment opportunity for all applicants. This policy includes our commitment to ensure that all employment decisions are made without regard to race, color, religion, gender, national origin, disability, pregnancy, veteran status, age, sexual orientation, gender identity, or any other non-job-related characteristic protected by law.

Location 60% Lusaka Based, 40% Field-Based This is a unique opportunity to work with an innovative and ambitious organization that sells solar lights at scale across Zambia, bringing electricity through solar to rural households and reducing reliance on candles and fuels such as kerosene. About SunnyMoney SunnyMoney is a social enterprise, wholly owned by SolarAid, an innovative, fast-growing organization working in Malawi and Zambia which focuses on business based solutions to poverty. Our goal is to eradicate the kerosene lamp in Africa by the end of the decade. For all countries this means a substantial scaling up of operations. We believe our goal is achievable by creating a genuine solar lighting market by ensuring anyone can gain access to clean, safe reliable and affordable energy. We have begun to reach this goal by selling over 2 million lights across Africa and over 400,000 in Zambia. We are looking for a hard-working, quick thinking and enthusiastic Solar Repair Lead Officer with the ability to assist the Project Manager on our Repair grant. This would include supporting operational planning and implementation risk assessment, supporting the development of and implementing the monitoring and evaluation of the project, lead the technical repair components of the project ensuring that key milestones are met and ensuring the project remains on schedule. The successful candidate will be creative, adaptive, follow high standards of ethics and able to work independently as well as manage staff. Skills and Qualifications · University degree in business, engineering or other related field · Must hold an EIZ license · Must hold a drivers license · Experience of working with renewable energy and PicoSolar · Experience and ability to write high quality reports. · Ability to work with and communicate effectively with people from different education, economic and cultural backgrounds · Ability to set work plans and meet deadlines · Well organized and detail oriented · Able to work well under pressure and multitask · Critical thinking and problem-solving skills · Able to manage flow of information and communicate with a diverse array of people · Effective time management and planning · Good IT skills in Excel, Word and PowerPoint · Passion and enthusiasm for SunnyMoney’s social goal and the work it does. · Desirable: speak some local Languages- Nyanga, Tonga and Bemba Job Description Project Coordination · Support Project Manager on managing and overseeing the Repair Grant under SunnyMoney Zambia · Obtain an in-depth understanding of picosolar lights and the repair industry, and contributing to workable solutions to bring about a sustainable repair environment · Repair lights and assist repair assistant as needed and learn new repair techniques from suppliers · Ensure project activities are implemented according to project timeline and milestones; · Develop regular project reports for donors, trip reports and regular updates on project · Able to thoroughly assess risks and put in place contingencies · Preparing project presentation to update senior management on project progress · Manage budget and all costs related to the field work and being responsible for all money spent and money collected · Manage Driver/Project Assistant · Responsible for recruiting and signing up agents and shops and the follow up, training and paperwork of said people · Carry out marketing and agent surveys as required · Developing a tracking network of faulty lights and repaired lights Monitoring and Evaluation · Ensure all data is regularly collected as per the Monitoring and Evaluation plan and that data is sound and of the highest quality; · Provide guidance to staff to ensure smooth data collection and project management · Assist in adequate resources are allocated in the project budget to cover M&E related tasks, including monitoring reviews, external evaluation and AARs · Keep the project workplan updated according to the project activities and timeframes. Training · Update the current training material based upon a needs assessment · Facilitate trainings for agents and repair shop staff, or others as needed; · Follow up with agents, shops and participants of trainings to assess the success of the training · Work with Repair App developers to update as needed · Work with Technical schools and meet with students to ensure good understanding of solar · Fixing of broken solar lights and ensuring that fixed lights are in working order Logistics · Look for ways to increase project profitability and manage expenses · Design and control project schedule and timeline · Handle financial queries · Data input · Document project phases and milestones reached and delayed Sales and Marketing · Facilitate trainings and train potential agents and shops · Organize meetings and find participants for trainings by working with local NGOs, Government offices, ministries, Corporate Partners and local organizations · Support agents and shops by teaching any staff that need to be knowledgeable about SunnyMoney lights · Plan and deliver trainings on how to become an agent and how to use and care for solar lights Admin · Assign tasks and monitor the schedule to ensure you are on track · Delivery of scheduled reports to necessary parties · Document costs of activities and stick to the budget · Perform any other duty as required · Working hours from 0800 – 1700 Monday through Friday, weekends as needed. Method of Application To apply for this position, please verify that you have all of the qualifications and skills before sending in your CV. Please highlight your previous experience working with project management, a budget, and sales. Please put in your cover letter that you have an EIZ license and when it expires. Please ensure that your cover letter is no more than 1 page and your CV is no more than 3 pages in length and that you only send it through one time.

AB Bank is looking for an individual to fill the position of Data Analyst. In this role the Data Analyst will provide actionable insights to bolster our business operations, while also demonstrating proficiency in data engineering tasks. Among other responsibilities, you will be expected to conduct: Analyze data and generate useful business reports by using BI tools (in particular Qlik or Power BI), best-practice reporting standards and statistical methods. Build and maintain dashboards and reports using the BI tools Qlik or Power BI. Identify and interpret patterns and trends, assess data quality and eliminate irrelevant data. Design reports and include tools that can help the audience easily digest the data, such as statistics, graphs, images and lists. Advice on the best methods to collect, analyze and manage data to improve data quality and the efficiency of data systems. Develop and maintain data pipelines to ingest, transform, and load banking data from various sources such as transactional systems, data warehouses, and external data feeds. Optimize data processing workflows and ETL jobs to improve performance, scalability, and efficiency. Develop and maintain documentation for data pipelines, data models, and data flows to facilitate knowledge sharing and collaboration. Your Minimum Qualifications and Competencies should: Bachelor’s degree or higher in Computer Science, Information Technology, Engineering, Statistics, Mathematics or related field. Minimum of 2 years proven experience as Data Analyst, Data Engineer or similar role. Profound knowledge in SQL, Qlik and Power BI. Expert knowledge in Microsoft Office Package. Good presentation skills. Excellent analytical and communication skills Method of Application If you are interested, please submit your cover letters and your CV by following the link https://hr.abbank.co.zm/ by midnight on 19th April 2024. Only shortlisted candidates will be contacted.

JOB OPPORTUNITY – Procurement Officer Necor Zambia Limited is inviting suitably qualified and experienced persons to apply for the position of Procurement Officer. Qualifications i) Degree in Procurement or equivalent. ii) Solid knowledge and understanding of procurement processes, policies and systems. iii) Minimum 3 years’ experience. iv) Having knowledge in customs clearing and tariff codes will be an added advantage. Responsibilities i) Evaluating suppliers, products/services and ensuring that approved purchases are of high quality. ii) Negotiating cost-efficient deals for pricing and supply contracts. iii) Maintaining records of purchases, pricing and other important data. Method of Application Apply online only and send your application to hr@necor.co.zm, clearly indicating position being applied for, together with copies of professional and academic qualifications. Please note that only short listed candidates will be contacted. NECOR Zambia Limited Providing Business Solutions in the Age of the Consumer

BIOMEDICAL ENGINEER /TECHNICIAN Levant is a well-established company operating from Lusaka focusing on the top notch medical and pharmaceutical products. Levant is quality oriented and puts the Zambian patients at the center of its attention. Levant is hiring Biomedical Engineers / Technicians to be resident in Lusaka and Ndola. The appropriate candidates will be reporting to the Country Manager and will be responsible of the following duties: Assist in Installation ,maintenance and service of biomedical equipment to Levant s’ Client Institutions. Provide technical assistance and specification on test equipment, equipment procurement and other materials. Generate maintenance schedules for our clients. Serve as an information source on program policies, procedures, and administration guidelines. Complete other duties as assigned by Levant Country Director Gather current marketplace information regarding maintenance & service on current & new products. Investigate problems; prepare reports; develop solutions, and make recommendations to management in order to meet customers’ expectations. Prepare and conduct educational activities to the selected specialty. Conduct mentorship training on equipment calibration and maintenance support monitoring and evaluation of equipment management activities. Provide historical records by keeping records on customer maintenance & services Contribute to Levant team efforts in accomplishing organizational goals. Requirements – Knowledge, Skills, and Abilities – for the Position BSc. in Biomedical engineering /industrial technology A background in medical engineering from recognized university or higher national diploma in biomedical engineering Biomedical Equipment calibration with sound Knowledge in Biochemistry , Hematology & Immunology Previous experience at biomedical engineering or technician / medical field is a must Valid driving license is a must Customer service oriented, with the ability to meet maintenance & Service goals Possess self-confidence, positive mentality, with the ability to manage territories effectively Reliable, hardworking, enthusiastic, with the ability to perform multiple assignments at the same time Method of Application A competitive package is offered including basic salary, annual incentive and development program according to company policy

Job Title: IT Sales & Administration Executive Location: Ndola Company: MEIT World Technologies Type: Full-Time About Us: MEIT World Technologies is a leading provider of innovative IT solutions, dedicated to helping businesses thrive through technology. We specialize in delivering a wide range of services including hardware and software solutions, IT consulting, and support. We are looking for a dynamic and motivated IT Sales & Administration Executive to join our growing team. Job Description: As an IT Sales & Administration Executive, you will play a pivotal role in driving our sales initiatives while supporting the administrative functions of the company. Your primary responsibility will be to identify and engage with potential clients, promote our IT products and services, and close sales. You will also be responsible for handling various administrative tasks to ensure the smooth operation of the office. Key Responsibilities: Proactively identify and engage with potential clients to promote our IT products and services. Develop and maintain strong relationships with clients to understand their needs and provide tailored solutions. Prepare and present sales proposals and negotiate contracts with clients. Achieve sales targets and contribute to the overall revenue growth of the company. Assist with the preparation of sales reports and sales-related documents. Provide exceptional customer service and support to clients. Handle various administrative tasks such as answering phone calls, scheduling appointments, and managing correspondence. Coordinate with the IT team to ensure seamless delivery of services to clients. Maintain accurate and up-to-date records of sales activities and client interactions. Qualifications: Bachelor’s degree in Business, Marketing, Information Technology, or related field. Proven experience in IT sales or related roles. Strong understanding of IT products, services, and solutions. Excellent communication, negotiation, and interpersonal skills. Ability to multitask and work effectively under pressure. Proficiency in Microsoft Office Suite and CRM software. Strong attention to detail and organizational skills. What We Offer: Competitive salary and commission structure. Opportunities for career growth and professional development. Comprehensive benefits package including health insurance, paid time off, and more. A collaborative and supportive work environment. Method of Application If you are passionate about sales and have a strong interest in the IT industry, we would love to hear from you. Please submit your resume and a cover letter detailing your experience and why you are a perfect fit for this role