Page 5 | Job vacancies in Zambia

Job Description National Breweries Plc is Zambia’s leading producer and distributor of Traditional African Beer. Our affiliation to Delta Beverages gives our employees a sense of pride and that of belonging to one of the biggest international brewing companies in the world. The Company offers opportunities for all to learn develop and grow, whilst offering challenging career opportunities for lateral or vertical advancement. We are inviting applications to fill the following vacant position: Position: Material Handlers in the Brewing and Packing departments Location: Lusaka Contract: One Year (1Year) Reporting to the Team Leaders, the successful candidates will be accountable for the following: To ensure that safety standards are adhered to. To wash all the containers and bottles in the packaging plant and all those coming from outside. To physically count all the crates in the packaging plant and all those coming from outside To prepare crate reports at the end of the day so as to indicate number of crates lost or gained. To physically wash and count all the crates in the packaging plant and all those coming from outside. Physically carry the beer from stacks and load vehicles. Housekeeping Ensure adequate maize meal is available for brewing as instructed Ensure that the maize is cleaned and weighed before milling Ensure that Maize bags are counted and handed over to the Team Leader at the end of each shift. Maintain the highest level of hygiene within the workstation by following the daily/weekly cleaning schedule. To ensure that high levels of integrity and discipline are adhered to as stipulated by the laid down company code of conduct. The job is particularly suitable for candidates who meet the following minimum requirements and possess the following attributes. Grade 12 Certificate Certificate or Diploma in any field Minimum six months work experience Ability to communicate well and should have a clean record. Team player Ability to adhere to instructions, work in shifts with minimum supervision and hard work Sober mind, self-starter physically fit and honest

Job Description We at MTN Mobile Money Zambia are a purpose and value-led organization. At MTN Zambia we believe that understanding our people’s needs and aspirations is key to creating experiences that delight you at work, every day. We are committed to fostering an environment where every member of our Y’ello Family is heard, understood, and empowered to live an inspired life. Our values keep us grounded and moving in the right direction. Most importantly, they keep us honest. It is not something we claim to be. It is in our DNA. As an organization, we consider it our mission to create an exciting and rewarding place to work, where our people can be themselves, thrive in positivity and ignite their full potential. A workplace that boosts creativity and innovation, improves productivity, and ultimately drives meaningful results. A workplace that is built on relationships and achieving a purpose that is bigger than us. This is what we want you to experience with us! Our commitments go beyond organisational promise. It is in our leadership and managerial ethos to meaningfully partner with our employees, customers and stakeholders with a vision to realise our shared goals. We are delighted that you are considering us as your career partner to make a mark in the world. We look forward to your application! Responsibilities Provides input on control design required for fraud mitigation strategy. Provides input to planning and execution of the Risk and Compliance framework, ensuring budget, time and capacity considerations are balanced with stakeholder needs. Supports the Shared Service infrastructure to ensure existing and future operations needs are met; Undertakes fraud risk assessments. Conducts root cause analysis to identify issues and incidents. Manages suppliers, customers and stakeholders in the performance of operational controls to ensure service levels are achieved and managed. Supports incident management processes, including escalation management, issues review and approval of raised incident reports, analysis, confirming the nature and impact of the incident. Logs the local control issues in the prescribed manner, format and system. Provide support for the internal control’s improvement program, ensuring that control gap closure are identified, reported and remediated within agreed time frames. Assists with reactive and proactive Fraud Management. Supports the education of internal customers on the role of Risk and Compliance (R&C) – through the R&C Governance forums. Candidate Requirements Grade 12 certificate with 5 credits or better of which English and Mathematics are a must; Bachelor of Degree in Business or IT related Field; CISA/CISM/CRISC /CFE qualification advantageous; At least 2 year experience in a complex, technology-oriented industry, data analytics, working knowledge with internal control and governance systems and environments is essential; A good appreciation of financial services . Career counseling services Women are strongly encouraged to apply. Candidates are required to answer the below on their cover page to the hiring Manager. Values are the core of MTN Zambia’s culture. Our five values called ‘Live Y’ello’ is the force that unites and inspires each one of us to make an impact that matters in the world. So, tell us: Which one of our five Live Y’ello Values resonates most with you and why? (limit 250 words) Lead with Care Can-do with Integrity Collaborate with Agility Serve with Respect Act with Inclusion Hand delivered applications will not be accepted. Should you not hear from us within fourteen (14) days from the closing date of this advertisement, you may consider your application to be unsuccessful.

Job Description 1. STORE SUPERVISOR x1 Yalelo is looking for a Store Supervisor to supervise the Yalelo store operations by ensuring the availability of stock, the highest standard of customer service excellence, and meeting sales targets. He/she will maximize efficient resource utilization to ensure the smooth running of store operations. Location: The role will be based in Lusaka. The Right Fit candidate will: Supervise store’s/outlet’s sales performance. Communicate sales goals and targets. Ensure timely transmission of scheduled sales reports in accordance with organizational standards. Lead with service vision to provide the best customer experience for Yalelo customers. Maximize efficient resource utilization to ensure the smooth running of store operations. Manage in-store service performance in line with Yalelo Values. Protect and manages the Yalelo retail brand and reputation. Lead the provision of service quality and positive customer satisfaction. Establish rapport and cultivates relationships with customers. The Store Supervisor Must Have: Diploma In Sales and Marketing or relevant qualification (preferred). Grade 12 Certificate. 2 Years’ experience in the desired field with any added preferences such as certifications and affiliations. Customer Service Experience. Leadership Experience: Experience in similar position is an added advantage. Experience in FMCG industry is an added advantage. Remember to indicate the job title and location you are applying for in your application subject line

Job Description FISH MONGER x1 Yalelo is seeking highly motivated, energetic, and hard-working individuals, with a passion for customer service to fill the position of Fish Mongers. Location: The role will be based in Lusaka. The Right-Fit candidates will: Provide fish gutting and scaling services. Merchandise stock. Provide superior customer service. Be actively involved in store operations from stock receipt and stock control to housekeeping and customer experience management. Provide custodianship of the cold supply chain for our highly perishable product. Ensure HSE guidelines are adhered to, ensuring the safety of customers. The Fish Monger Must Have: 18+ months’ work experience (preferably in a structured environment). Physically fit and able to carry weights in excess of 20kgs. Ability to meet and exceed set goals. Welcoming, and responsive to customer needs Remember to indicate the job title and location you are applying for in your application subject line.

Job Description WE’RE HIRING! Account Executive – Credit Control Location: Lusaka Deadline: 6th June 2025 Are you detail-oriented, analytical, and passionate about finance? Hollard Insurance Zambia is looking for an exceptional individual to join our team as an Account Executive – Credit Control. As the Account Executive – Credit Control, your core responsibility will be to work closely with our underwriting department to manage client debt in line with agreed terms. You’ll play a vital role in ensuring accurate premium allocation, debt follow-ups, and maintaining strong financial control systems. Key Responsibilities Include: Allocating premiums to respective policies in the system Preparing client statements and claim premium status reports Sending installment reminders and following up on personal line payment plans Cancelling bounced debit orders and maintaining client scheme schedules Conducting periodic reconciliations with brokers and submitting quarterly PIA returns Supporting other credit control and administrative functions as needed Job Requirements: A degree in a business-related field At least 2 years of experience in credit control or debt management, ideally within a financial institution Strong communication and reconciliation skills Ability to handle large volumes of data with accuracy

Job Description The International Institute of Tropical Agriculture (IITA) is a non-profit institution that generates agricultural innovations to meet Africa’s most pressing challenges of hunger, malnutrition, poverty, and natural resource degradation. Working with various partners across sub-Saharan Africa, we improve livelihoods, enhance food and nutrition security, increase employment, and preserve natural resource integrity. IITA is a member of CGIAR, a global agriculture research partnership for a food-secure future. For more information, please visit www.iita.org. IITA is seeking to employ the services of fully qualified and experienced Zambian nationals to fill the following positions at its Lusaka Station: RESEARCH ASSOCIATE – LEG4DEV Food Science, Nutrition and Safety Technical Officer – REF NO: SARAH/RA/06/25 Overall Responsibility: To support food science, nutrition, and safety research activities in Malawi and Zambia for the IITA and University of Galway LEG4DEV project. Key responsibilities: Identify and model strategies for integrating legumes into cereal and root/tuber crop systems to improve nutrition and food safety outcomes in sub-Saharan Africa, addressing climate change and sustainability challenges. Enable greater use of biofortified legume varieties for developing food basket approaches to improve the seasonal supply of dietary diversity and nutrition to smallholder farming communities through the following activities: a. define more effective biofortified food baskets that contain legumes (whether biofortified or not); b. design (and test in robust designed trials) legume-containing biofortified food baskets and recipes that enhance the bioaccessibility and bioavailability of nutrients and reduce the effects of antinutritional factors ; c. engage in H+ field trials in Zambia of consumers of high-iron beans to determine whether micronutrient levels are elevated in plasma and are associated with health and nutritional outcomes; d. conduct trials to determine the effects of agronomic biofortification on the bioaccessibility and bioavailability of different foods prepared from agronomically biofortified legume species; e. measure the levels of micronutrients (iron, zinc) and antinutritional factors in biofortified and non-biofortified beans (or other legumes) sourced from the point of sale (to consumers) markets in each of the four countries. Conduct gender-focused consumer/cultural and market acceptance studies to identify highly nutritious legumes that can be integrated into cereal and root/tuber crop systems. Identify and model scaling routes for the reduction of aflatoxin- and fumonisin levels in food and feed derived from legumes and associated cereal and root/tuber crop systems in sub-Saharan Africa through the following activities: identify post-harvest processing and food technology approaches for the local development of aflatoxin- and fumonisin-free nutritious legume-derived foods and snacks a. develop and compile recipes for legume-fortified traditional and legume-based novel products, specifically focusing on using ingredients and techniques that reduce the risk of aflatoxin damage to human health. b. assess the nutritional composition and antinutritional factors of formulated legume-based food products while upholding stringent safety standards and preserving their nutritional value. Work with IITA and the University of Galway partners on generating publication quality study designs, data collection/generation, data visualisation (Figures/Tables) and drafting of research manuscripts for high impact multi-author journal publications from the research conducted within the LEG4DEV project. Perform any other duties as assigned by the Supervisor. Job placement services Qualifications and Experience A Master’s degree in Food Science and Technology, Food microbiology, or other relevant disciplines from a recognized university. Full Grade 12 certificate Core Competencies At least two (2) years of relevant research experience in food science, technology and/or nutrition Experience in conducting food surveys and data collection Experience in conducting lab-based food analyses (e.g. nutritional, microbial, and mycotoxins) and food processing and product development using different analytical methods Proficiency in using relevant data analytical software, databases, internet-based tools, and other electronic communication tools. Fluency in oral and written English. • Excellent writing and drafting skills • Excellent interpersonal and communication skills General information: The contract will be for an initial period of three (3) years. Renewal is dependent on the performance and availability of funds. Method of Application Interested applicants should forward their detailed curriculum vitae and covering letter as One Document by email. The application should be addressed to the People & Culture Officer. IITA is an equal opportunity employer and particularly welcomes applications from women candidates. Please note that only short-listed candidates will be contacted

Job Description About Us: NetOne Zambia is a leading Information & Communications Technology Services Group and is looking to grow its Sales team through the introduction of additional Key Account Managers in the Sales & Customer Care division who shall take responsibility of business development through direct sales engagements. Net One represents multiple OEM vendors such as Dell, HP, Cisco, Microsoft, Sage ERP, VMWare, Symantec, Avaya, Veeam, Net App, Oracle EATON & APC to name a few and the Key Account Managers shall be responsible for generating businesses leads and converting to sales for these products and related services within the government and private sector business entities in Zambia. Role Overview: We are seeking dynamic, results-driven Regional Manager Coperbelt and Northwestern Region with a strong background in ICT sales and business development. The ideal candidates will be passionate about technology, skilled at building lasting client relationships, and motivated to deliver value through innovative solutions. This role requires a strategic thinker with strong operational and understanding of IT Services, capable of managing regional relationship. Key Responsibilities: – Identify, develop, and close new business opportunities through direct sales channels. – Oversee and manage IT service delivery across all client accounts in the region. – Build and maintain strong relationships with key clients and government institutions in the region. – Manage and grow relationships with existing key accounts to maximize customer satisfaction and loyalty. – Address escalated customer issues and operational challenges – Represent leading OEM vendors including Dell, HP, Cisco, Microsoft, Sage ERP, VMware, Symantec, Avaya, Veeam, NetApp, Oracle, EATON, and APC. – Prepare and submit proposals, bids, and responses to Requests for Proposals (RFPs) in line with customer requirements. – Play a key role in business pitches and ensure successful onboarding of new clients. – Achieve or exceed set sales targets and KPIs on a monthly, quarterly, and annual basis. – Act as the primary liaison between clients and internal departments to coordinate the delivery of products and services. – Conduct regular client meetings to review account performance, identify new needs, and propose appropriate ICT solutions. – Stay current with market trends, competitor activities, and OEM updates to maintain a competitive edge. – Maintain accurate records of all sales activities and client interactions in the CRM system. Qualifications: – Education: Bachelor’s Degree or Diploma in Information Technology or related field. – Experience: – Minimum of 3 years in a sales or pre-sales role in the ICT industry and at least two years’ experience in a leadership role – Willingness to travel within the assigned region. – Proven experience selling servers, storage, and cyber security solutions to corporate clients. Industry Knowledge: – Strong understanding of the ICT landscape, with technical familiarity in: o Servers (HPE, Dell, Lenovo) o Storage (NetApp, Dell EMC, HPE) o Cyber Security (Cisco, Fortinet, Palo Alto, Sophos) Skills & Competencies: Strong account management and client relationship skills. Excellent communication, negotiation, and presentation skills. Self-motivated, ambitious, and results driven. Focused, accountable, responsible, and dedicated to delivering results. Proficient in MS Office (Word, Excel, PowerPoint). Method of Application If you believe you are the right fit for this exciting opportunity, we want to hear from you! Follow the link here or visit our website: Only shortlisted candidates will be contacted. We look forward to your application!

Job Description Anina’s Executive Lodge is Looking for a suitable candidate to fill the role of Assistant Account. Must be of minimum age 30 and above. Skills and Qualifications: Must have a minimum of a Diploma in accounts or higher with full grade twelve Certificate five credits or higher. Must have Basic Accounting Knowledge and foundational understanding of accounting principles and practices is essential. Must be Proficient in Microsoft Excel and other accounting software is key. Accurate and meticulous work is essential for ensuring the integrity of financial records. Have an knowledge of ZRA tax services, e.g tax returns, payee, smart invoice, e.t.c The ability to manage and organize financial documents and data is important. Effective communication skills are necessary for interacting with colleagues and external parties. Reconciliations: Reconciling bank statements and general ledgers. Financial Reporting: Assisting with the preparation of financial reports, such as monthly, quarterly, and annual reports. Compliance: Assisting with local compliance reporting and ensuring adherence to accounting standards and company policies Method of Application Candidates should apply through email: To: The General Manager Anina’s Executive Lodge Plot 29b Lilayi, Lusaka. NOTE: Only shortlisted candidates will be selected.

Job Description Mabiza Resources Limited (“Mabiza”) operates the Munali Nickel Mine (“Munali”), which is in the Mazabuka District, 75kms south of Lusaka, Zambia. Mabiza is a wholly owned entity of Consolidated Nickel Mines Ltd. The Mine is a modern, world-class facility with fully mechanized underground operations. To support this vision. Mabiza is seeking the services of Senior Drill & Blast Engineer take up the position of: Job Role: Grader Operator Reporting: PIC – Mine Services Job Objective: The role is responsible for carrying out road maintenance/rehabilitation activities to enhance road safety in the mine area. Responsibilities: Ensures the Grader is always in roadworthy condition. Safely operate the Grader, ensuring his safety and that of others Conducts regular inspections on the road network, looking out for hazardous situations, and provides means to remedy any hazardous situations on the road network Timely attendance to issues raised on the condition of the road on the Mine lease area Ensures regular grading of roadways both on Surface and underground, good and effective drainage Ensures that roadways are watered down to suppress dust at all times Ensures that whenever the Grader is due for service, it is cleaned and presented to the Heavy Equipment Workshop Ensures that the Grader is checked daily and any defects reported as and when they occur so that they are attended to quickly Skills & Qualifications: Experience in both conventional and mechanized Mining operations At least 5years hands on experience in Grader operations At least at the level of Grade 12 Able to communicate effectively Knowledgeable in Mining and Explosives Regulations Able to make quick, logical decisions Safety conscious Good at interpersonal skills Hazard identification and control measures Method of Application MRL offers equal employment opportunities. If you are ready to take up this opportunity, email or post your CV with a full application letter. Only shortlisted candidates will be contacted. Please apply to: Human Resources Manager Mabiza Resources Limited P.O. 50799 LUSAKA Or email your application and CV

Job Description Rephidim Institute has existed for the past 33 years offering high quality Education for both primary and secondary Education. Its operations have diversified in various fields covering Real Estate operations and Agriculture. In its quest to maintain its Christian Values and provide high quality products to its clients in diversity, we wish to recruit high profile staff of dynamic characters and backgrounds MARKETING ASSISTANT Grade 12 Certificate /certificate in related field. 2 years work Experience will be added advantage. Method of Application Applications to be addressed to: Human Resource Manager, Rephidim Institute Limited, P.O. Box 37444, LUSAKA.

Rephidim Institute has existed for the past 33 years offering high quality Education for both primary and secondary Education. Its operations have diversified in various fields covering Real Estate operations and Agriculture. In its quest to maintain its Christian Values and provide high quality products to its clients in diversity, we wish to recruit high profile staff of dynamic characters and backgrounds. All applicants must have relevant qualifications from reputable institutions. ACCOUNTANT Grade twelve certificate with minimum of 5 credits or better including Maths and English . Diploma in Accountancy (ZICA,ACCA) and should be a member of ZICA. 2 or more years experience in the related field will be an added advantage. Work experience will be added advantage. Method of Application Applications to be addressed to: Human Resource Manager, Rephidim Institute Limited, P.O. Box 37444, LUSAKA.

Job Description FINANCIAL ACCOUNTANT (G4) Reports to: Finance Manager Job Purpose To plan, coordinate and implement the objectives and procedures of the general accounts operations in order to provide accurate and up to date financial information to management. Main Duties Prepares financial statements in accordance with relevant IFRS. Prepares consolidated financial performance reports out of the weekly, fortnightly and monthly district reports, for management decision making. Prepares statements of expenditure monthly for the information of the Finance Manager. Checks and verifies all payments to ensure that they have required accompanying documents and for correctness and approvals before processing payment. Ensures preparation of company payroll and payment of correct salaries on due dates and statutory (PAYE, NAPSA) and other deductions are effected. Checks that all requisitions for payments are accrued, signed and posted on the pastel accounting system before they paid in order to reflect all the liabilities that are due. Verifies accounting data held in pastel system journals before it is posted to ledgers Supervises, appraises, coaches, trains, disciples and motivates subordinates in order to achieve unit objectives thereby contribute to achievement of company objectives and overall NWWSSCL mandate. Performs any other duties as assigned by the supervisor from time to time Minimum Academic qualifications Grade Twelve (12) School Certificate or form Five (05) certificate ‘0’ Level Credits including Mathematics and English. Minimum Vocational /Professional qualifications Degree in Accountancy, Full Professional accounting qualification such as CIMA, CAZ, or advanced Diploma in Accountancy with 3 years post qualifying experience at middle management level. Minimum relevant work experience. Minimum 5 years in a commercial environment and in a reputable organisation. Required competencies/Personal qualities Very good knowledge of computers, able to handle accounting packages Good supervisory skills. Good Planning skills Very Good interpersonal skills Good analytical Skills Must be a registered Member of ZICA and a fully paid up member. Method of Application Applications accompanied by copies of certificates, curriculum vitae, day time contact telephone number(s) and at least three traceable referees should reach the undersigned. The Manager Human Resources and Administration North Western Water Supply and Sanitation Company Limited MEMA House P O Box 110184 SOLWEZI

Job Description Duties includes; 1. Conducting Feasibility Studies: Assessing the practicality of road Projects, including Environmental impact, Cost-Benefit Analysis, and Technical Feasibility. 2. Managing Road Construction Projects: Overseeing the Construction Process, Ensuring compliance with plans, Specifications, and Safety Regulations. 3. Inspecting Road Infrastructure: Conducting regular Inspections to identify Maintenance needs, Defects, and Potential Safety Hazards. 4. Maintaining Road Infrastructure: Developing and Implementing Maintenance plans to ensure Roads remain Safe and Functional. 5. Implementing Safety Measures: Designing and Implementing Safety Features, such as Traffic Signals, Signage, and Road Markings. 6. Collaborating with Stakeholders: Working with Government Agencies, Contractors, and other Stakeholders to ensure road Projects meet Community needs and Regulatory Requirements. 7. Ensuring Compliance with Regulations: Ensuring road designs, construction, and maintenance comply with relevant laws, regulations, and industry standards. The Contract period is for 6 (Six) Months.

Job Description ZAMBIA TOURISM AGENCY EMPLOYMENT OPPORTUNITIES The Zambia Tourism Agency (ZTA) is a Statutory Body established under the Tourism and Hospitality Act No. 13 of 2015. The Act mandates the Zambia Tourism Agency to effectively market and promote Zambia as a tourism and travel destination of choice and to regulate the tourism industry. VACANCIES The Zambia Tourism Agency wishes to invite suitably qualified and experienced Zambian nationals to fill the following vacant positions: 1. LEGAL COUNSEL/BOARD SECRETARY (1 POSITION) Reporting to the Chief Executive Officer, the Legal Counsel/Board Secretary will provide secretarial services to the ZTA Board, provide legal advice, counsel and efficient and effective legal advisory services to the ZTA management and the Board. Principle Accountabilities: Manage the preparation of annual work plans and budgets for the Department and facilitate smooth execution of the activities; Coordinate and manage Board secretarial functions of the Agency; Provide advice to management and the Board on good corporate governance and recommends appropriate policies and practices that support it. Provide the Board and Management with legal opinions on any matter of policy in the Agency to ensure legal tenability of such policies, or influence amendments to relevant legislation to allow for the implementation of those policies. Ensure the legal compliance of the activities of the Agency with national and international relevant regulations; Coordinate the archiving of legal documents such as contracts/agreements, judgements, instructions and memoranda of understanding concerning the Agency; Coordinate the preparation of judicial or extra judicial legal actions on behalf of the Agency; Liaise with lawyers and principle state attorneys on judgements concerning the activities of the Agency; Responsible for monitoring and updating the Chief Executive Officer and the Senior Management team of the Agency on relevant domestic and international legal innovations involving Zambia and the international community; Assist in interpreting key statute such as the Tourism and Hospitality Act, Regulations and other pieces of key legislation, which have a bearing on carrying out the Agency’s mandate in order to ensure that the Agency acts within the law; Obtain legal opinion or guidance from the Ministry of Justice on important issues of law; Identify potential changes to the Tourism and Hospitality Act and manages the legal reform process and the introduction of new legislative measures aimed at improving the business environment in the tourism industry; Draft and peruse legal documents, statutory instruments, Cabinet memoranda, contracts and agreements, pleadings, affidavits, deeds, leases and applications of diverse in order to safeguard the Agency’s interests and ensure that they are efficiently and effectively executed; Attend to matters before the courts of law on behalf of the Agency; Take part in negotiations in matters concerning the Agency that will ultimately be reduced into writing as agreements; Manage the preparation of periodic and adhoc reports on cases and other legal matters that have a bearing on the Agency; Supervise and review the performance of subordinates to ensure effective execution of work plans and related activities in key result areas; Perform any other duties as assigned by the Chief Executive Officer from time to time. Qualifications and Personal attributes: Full Form V/Grade 12 School Certificate. Bachelor of Laws Degree (LLB) Master’s Degree as added advantage. Advocate of the High Court of Zambia Member of LAZ 8 years’ work experience, 4 years of which must be at management level. Knowledge of public and administrative law, corporate law, contracts and intellectual property regulation; Proven legal analytical and transactional ability Able to write technical and analytical reports. Computer literate. Interpersonal skills. 2. QUALITY ASSURANCE MANAGER (1 POSITION) Reporting to the Chief Standards Officer, the Quality Assurance Manager will manage the development and review of minimum requirements, Tourism and Hospitality Standards in order to make Zambia a more tourism competitive destination. Principle Accountabilities: Manages periodically the development and review of minimum requirements, Tourism and Hospitality Standards in order to ensure compliance and competitiveness in the industry Manages regularly the conduct of inspections of tourism enterprises in order to ensure compliance to standards and requirements Manages periodically the classification and grading of accommodation establishments in order to ensure uniformity within each category and cater for different segments in the market Manages regularly the development, maintenance and publishing of tourism enterprises register in order to facilitate efficient storage and retrieval of information Manages regularly tourism standards capacity building programmes in order to ensure adherence to standards Ensures the implementation of performance management policy in order to monitor, evaluate and enhance performance of staff Ensures effective management of human, financial and other resources in order to facilitate achievement of set objectives. Qualifications and Personal attributes: Full Grade 12 School Certificate BA in Social Sciences or equivalent Master’s Degree in Tourism/Hospitality Management or equivalent as added advantage 6 years’ work experience Able to write technical and analytical reports Able to communicate effectively in English Computer literate Interpersonal skills Research skills Method of Application Should you closely fit the above requirements and are interested in the position, kindly send your detailed CV and copies of educational and professional certificates (clearly stating in the e-mail subject line the POSITION you are applying for) to: NOTE: Physical applications will not be considered.

Job Description We are looking for an exceptional Payroll Accountant to manage the company’s end-to-end payroll and contractor payments. The successful candidate will be responsible for the accurate and timely processing of employee wages and benefits in compliance with company policies and regulatory requirements. This role involves compliance with payroll regulations, tax filings, and client communication to ensure seamless payroll operations. Reporting Structure Reporting To: Outsourcing Manager Supervision Of: Payroll / Administrative Clerk Interacts With: Clients, Government Institutions, Employees Job Description Ensure all payrolls are always delivered on time and with 100% accuracy in an organised and structured manner Handle payroll for temporary, contract, and permanent employees placed at client sites. Prepare month-end journals, reconciliations, and payroll related reporting e.g., expense claims, overtime, leave balances, head count, analytical review and month end reports. Process all payroll related transactions including overtime payments, advances, deductions, loans, allowances and leave. Improve systems and processes where required to ensure a seamless flow between HR, Payroll and Finance Ensure all payroll policies and procedures are up to date and write any new procedures as required Update all employee registers including insurance policies i.e. medical, funeral at the end of the month. Manage all payroll correspondence and act as a point of contact for all escalated payroll queries Build strong relationships with all stakeholders to ensure excellent service delivery and statutory compliance Resolve payroll discrepancies and answer payroll-related queries promptly Provide payroll reports and analytics to clients upon request. Stay updated on changing payroll legislation and implement necessary adjustments. Assist with payroll audits and compliance reviews. Candidate Specification Starting: 1 July Experience: 3 years plus Education Level: Degree Qualifications: Degree in Accountancy and/or ACCA/ CIMA Level 2 Software: Payroll / HRIS Software Systems Equipment: Computers Knowledge Of: Payroll processes preferably in staffing/recruitment agencies or outsourcing Skills To: Analytical, accounting, reporting skills, attention to detail Ability To: Converse with all stakeholders, resolve queries and provide timely service Other Requirements: Planning, organisational skills and being deadline oriented Organisation Industry: Human Resources Consultancy Culture: Dynamic, Vibrant Gender Profile: Mixed Age Profile: Between 30 and 55 Terms and Conditions Location: Lusaka, Zambia Remuneration: Negotiable

Job Description The Role: Shift Operations Supervisor CORE PURPOSE OF JOB To support the Cinema Manager in the profitable and effective operation of the cinema. Ensure that all policies and procedures are followed correctly relating to operations, stock and marketing. Ensure that customers are consistently provided with the highest standard of service. This position is also a key holder position and responsible for opening and closing of the site as per a shift roster. We are seeking an experienced and enthusiastic Shift Supervisor to lead our front-of-house operations and ensure exceptional customer experiences. This is a key leadership role responsible for overseeing shift daily operations, managing staff, and upholding our brand standards in a fast-paced, customer-focused environment. Key Responsibilities: Oversee the daily shift operations of the cinema, ensuring smooth and efficient service. Lead, train, and motivate front-of-house staff to deliver high levels of customer service. Manage customer relations, and customer feedback professionally and efficiently. Enforce compliance with health, safety, and licensing regulations. Work collaboratively with cashiers and Cinema assistant teams to maintain service quality and consistency. Manage set sales targets, and drive performance improvements. Experience & Education: A minimum of 2-5 years’ experience in a restaurant or hospitality management role, ideally in a high-volume or upscale QSR setting. Demonstrated success in team leadership, operational management, and customer service excellence. A diploma in Hospitality Management, Business Administration, IT or a related field is strongly preferred. Relevant certifications in food safety, first aid, or responsible alcohol service are advantageous. Preferably a lady About You: A confident, hands-on leader with a passion for hospitality and customer satisfaction. Excellent interpersonal and communication skills with the ability to build rapport with staff and customers. Organised, detail-oriented, and able to multitask effectively in a dynamic environment. Flexible availability, including evenings, weekends, and public holidays. A positive attitude, problem-solving mindset, and a genuine desire to contribute to the success of the business Willing to work long hours including weekends and Public Holidays Knowledge of the movie industry and a passion for film will be beneficial. Note that candidates staying in surrounding areas of Arcades and East Park Mall are encourage. Own transport is an added advantage.

Job Description ACCOUNTS ASSISTANT ECOZAM INVESTMENT COMPANY LTD is a Zambian Registered Company engaged in housing construction projects and large -scale building wholesale. COMPANY LOCATION: Emerald Hill, District Road, Lusaka Interview location：Africa Panorama Investment Group Ltd. Kabulonga, We are seeking for a dynamic ACCOUNTS ASSISTANT I. Position statement 1. Independent overall accounting treatment, use financial software to prepare accounting vouchers, correctly handle income, cost, transactions, inventory and other accounting; 2. Independently, timely and accurately complete the settlement work every month, issue financial statements, and complete the corresponding financial analysis; 3. Independently and timely check creditors rights and debt items, and strengthen early warning management of debt receivable items; 4. Responsible for the review of bills and able to clearly distinguish valid documents recognized by tax; 5. responsible for the overall tax declaration and management, including VAT, INCOMETAX, PAY, NAPSA, etc., including but not limited to monthly, quarterly and annual tax declaration, tax enterprise relationship maintenance, familiarity with tax policies, statistical data submission, tax inspection, etc. 6. Have an in-depth understanding of the business situation of the enterprise, establish and optimize the financial process related to the business, manage the daily work such as cashier and warehouse management, and provide effective suggestions for the cost reduction and efficiency increase of the enterprise 7. Other work assigned by the leader II. Job requirements 1. College Diploma or equivalent; 2. Grade 12 Certificate 3. More than 1 years of experience in general ledger and tax processing; 4. Familiar with national financial and economic accounting regulations and policies, tax policies; 5. Under the age of 30; 6. Strong communication skills, strong learning ability, strong pressure resistance ability, strong leadership ability, organization and management ability, and strong comprehensive coordination ability. III. Other requirements In-depth understanding of Generally Accepted Accounting Principles Awareness of business trends Familiarity with financial accounting statements Experience with general ledger functions and the month-end/year-end close process Hands-on experience with accounting software packages especially Net Suite Team player, able to adapt easily and mature. Good written or spoken communication skills Ms Office/Software: Proficient in MS excel. Method of Application Interested candidates should send their CVs, qualifications and Membership to:

Job Description Role Overview: To assist the maintenance department in the handling, construction and maintenance of all Plant equipment on the Plant with the focus on all mechanical fitting activities and similar tasks associated within the section. Key Duties and Responsibilities: Provide fitting support to both Maintenance & production personnel where required Execute preventative and corrective maintenance tasks Assembling/dis-assembling of pumps, Gear boxes and valves Assist Foreman fitter in mechanical equipment installation Work with other maintenance personnel to maintain PM compliance of equipment to agreed schedules, procedures and standard Carry out work and inspections of work in accordance with Quality Assurance requirements and the relevant codes and industry standards Assist the Mechanical Supervisor with job timing and job plans, make recommendations to the Mechanical Supervisor in relation to work practices, which could improve quality, increase productivity and reduce costs The repair and maintenance of hydraulic and pneumatic equipment and components as required Diagnosis/Fault Finding of malfunctioning mechanical equipment and components Routine maintenance and safety related parts of machinery checks Assist other electrical and mechanical team members to complete required maintenance work Career counseling services Preferred candidate qualifications & experience Grade 12 Certificate. A minimum of a Craft Certificate in Mechanical Fitting Minimum of 2-year relevant experience in a mining operation or process plant Valid Silicosis Certificate. Location; Kabwe

Job Description Senior Human Resources Officer About Us BEM Motors Limited is a public passenger transportation company committed to providing safe, reliable, and efficient transportation services to our customers. We are seeking an experienced and dynamic Senior Human Resources Officer to join our team. Job Summary: We are looking for a highly skilled and experienced Senior Human Resources Officer to lead our HR function. The successful candidate will be responsible for developing and implementing HR strategies, policies, and procedures to support the achievement of our business objectives. The Senior Human Resources Officer will provide leadership and guidance to the HR team and work closely with management to ensure that HR initiatives are aligned with business needs. Responsibilities: ·Manage recruitment process, including advertising vacancies, screening candidates, and coordinating interviews. Support the process for new hires, ensuring a smooth integration into the company. ·Maintain accurate and up-to-date employee records. Ensure filing systems are current and compliant with legal requirements. ·Support the implementation and communication of HR policies and procedures. Ensure compliance with labor laws and internal company policies. ·Identify training needs required in various departments. ·Address employee queries, support grievance handling processes, and promote positive employee relations across departments. ·Work with the payroll team to ensure timely and accurate salary processing. Assist employees with benefit-related queries and documentation. ·Manage the performance appraisal process by collecting evaluation data and assisting supervisors in following performance management procedures. ·Deliver meaningful and consolidated HR reports with insights, and recommendations to improve productivity and reduce wasteful cost. ·Ensures timely review and accurate interpretation of Terms and conditions of service in order to enhance adherence to service regulations. Requirements: ·Bachelor’s Degree in Human Resource Management. A masters Degree is an added advantage. ·Must be a paid up member of the ZIHRM. ·Minimum 6 years’ experience. ·Strong knowledge of the Zambian Labour Laws, regulations and HR best practices. ·Ability to manage multiple priorities and work in a fast-paced environment. ·Excellent interpersonal and communication skills, with the ability to effectively collaborate with employees at all levels of the company.

Job Description NATIONAL TECHNOLOGY BUSINESS CENTRE (NTBC) JOB VACANCIES The National Technology Business Centre (NTBC) is a Statutory Body established by the Science and Technology Act No. 26 of 1997 and Statutory Instrument No. 136 of 1999, both of which are founded in the National Science and Technology Policy of 1996. NTBC is managed by a Board of Directors drawn from various sectors and industry. The Centre’s main objective is to ensure the promotion, marketing, and transfer of proven and sustainable technologies to entrepreneurs in order to maximize their utilisation and contribute to sustainable national industrial development. The NTBC is seeking to recruit suitably qualified and experienced Zambian Citizens to fill up the following Position: TECHNOLOGY TRANSFER SPECIALIST JOB PURPOSE: To supervise and undertake the transfer of developed and proven technologies in order to ensure their adoption and utilisation by Industry. NATURE OF EMPLOYMENT Permanent and Pensionable SUMMARY OF JOB RESPONSIBILITIES i. Supervises and undertakes effectively the identification, evaluation, adaptation and piloting of innovations in order to facilitate commercialisation of technologies. ii. Supervises and undertakes effectively advisory services for product development for home grown innovations in order to contribute to industrial development. iii. Supervises and undertakes effectively the maintenance of a database of available technologies in order to improve access to information. iv. Supervises effectively the development of work plans and implementation of the performance management system in order to monitor, evaluate and enhance performance. v. Supervises effectively human, financial and other resources in order to facilitate attainment of set objectives. KNOWLEDGE AND SKILLS REQUIREMENT I. Full Form V/Grade 12 School Certificate II. Bachelor’s Degree in Technology based Science or its equivalent III. Minimum Relevant Pre-Job Experience of 6 Years IV. Must be a Member of a Technology based professional body V. Qualifications under (i) and (ii) must be verified by Zambia Qualifications Authority and verification/evaluation certificates submitted together with the application. Method of Application All applications/cover letters should be submitted along with detailed curriculum Vitae, copies of educational certificates, proof of membership to professional bodies , and should be addressed to : The Director National Technology Business Centre (NTBC) 8th Floor, New Government Complex, Nasser Road, Kamwala P.O. Box 51310 RW LUSAKA All applications should be submitted electronically. Kindly note that the application letter and the accompanying documentation should be sent as a single document. The closing date for receipt of applications Only shortlisted candidates will be contacted.

Job Description CHALO TRUST SCHOOL IS LOOKING FOR AN ELECTRICIAN WHO HAS A PRACTICAL HANDS-ON EXPERIENCE AND IS ABLE TO DRIVE. Must have Grade 12 certificate Craft certificate in electrical 2+ years of experience Registered with EIZ Must have a D/license(C) Must be between 28-40 years old Should be ready to start work immediately. Method of Application APPLY BY CALLING 0977298348 BETWEEN 09.00 HRS – 17.00 HRS BEFORE SUBMITTING AN APPLICATION. DO NOT SUBMIT ANY EMAILS. DO NOT CALL AFTER 17.00 HRS

Job Description WESTERN WATER SUPPLY AND SANITATION COMPANY LIMITED EMPLOYMENT OPPORTUNITY Western Water Supply and Sanitation Company Limited (WWSSC) is a Commercial Water Utility Company engaged in the business of providing water supply and sanitation services to its customers in the Urban, Peri-Urban Rural, and areas of Western Province of Zambia In a bid to enhance service delivery and customer service management, Western Water Supply and Sanitation Company Limited being an equal opportunity employer, is inviting applications from suitably qualified candidates to fill the following vacant position: SENIOR PROCUREMENT OFFICER (1) Unit: Procurement Unit Reporting to: Managing Director/CEO Location: Head Office: Mongu Tenure: Three (03) year contract RESPONSIBILITIES To manage the supply chain function by procuring goods and services for WWSSC in order to support smooth and efficient operations and service delivery. MAIN DUTIES AND RESPONSIBILITIES Receives and scrutinizes purchase requisitions to ensure correctness of specifications and approved by authorised signatories. Maintains and updates regularly the list of suppliers in conformity with Company procedures and guidelines. Sends enquiries to suppliers as per approved suppliers list or the suppliers used before. Prepares purchase orders to selected suppliers and makes follow ups with suppliers to collect goods or ensure timely delivery of the same. Makes follow ups with suppliers to ensure compliance to specifications and delivery deadlines as to ensure timely receipt of specified goods and services. Organizes in consultation with the chairperson the monthly management procurement committee meetings and acts as secretary/records proceedings and decisions reached to guide procurement of goods and services for the Company. Prepares bidding documents for formal tenders and manages tender closing and opening, tender evaluations and contract awards to ensure competitive tendering and adherence to Company procedures. Sources for new sources of supply, negotiates with suppliers’ better terms on prices, credit terms and dis-counts to ensure cost saving. Prepares timely procurement reports in order to facilitate decision making. Implements the Performance Management Systems (PMS) in order to improve employee productivity in the unit. Participates in the Annual Budgeting to ensure that the unit operates within an approved Annual Budget. Performs any other duties as assigned by the supervisor from time to time. ACADEMIC AND PROFESSIONAL QUALIFICATIONS Full Grade 12 Certificate Degree in Purchasing and Supply, CIPS Level -6 or the equivalent. Member of Zambia Institute of Purchasing and Supply (ZIPS). MINIMUM RELEVANT PRE- JOB EXPERIENCE Three (3) years’ experience in purchasing and supply REQUIRED COMPETENCIES/ PERSONAL QUALITIES Ability to use Zambia e-Government Procurement System (e-GP System) Knowledge of the ZPPA Act and its regulations. Good negotiation skills Good communication skills High integrity and confidentiality Dependable. Basic computer skills (Word processing and spreadsheets) Method of Application Interested candidates should submit their applications accompanied with detailed curriculum vitae (CV) and certified credentials the following address: The Managing Director Western Water Supply and Sanitation Company Limited, Plot # 6149, Independence Road, P.O. Box 910445, MONGU.

Job Description Job Opportunities at Forlan Hire Limited Forlan Hire Limited, a property development and management company based in Lusaka, Zambia, is seeking dedicated professionals to join our team. Location: Lusaka, Zambia Age Requirement: 25 – 30 years 🏠 Residency: Must be a Lusaka resident Roles & Responsibilities: Welcome and assist guests with check-in/check-out procedures. Manage bookings and reservations professionally. Handle customer inquiries and provide top-notch customer service. Maintain an organized and efficient front desk environment. Qualifications: General Hospitality Qualification 3 yrs Experience minimum Strong communication and interpersonal skills. Experience in hospitality or front desk management is an advantage. Proficiency in Microsoft Office and hotel booking systems

Job Description Company Overview: Forlan Hire Limited, a property development and management company based in Lusaka, Zambia, is seeking skilled and professional individuals to join our team as Housekeepers. Location: Lusaka, Zambia Age Requirement: 25 – 30 years Residency: Must be a Lusaka resident Roles & Responsibilities: Maintain cleanliness and organization within the property, ensuring all areas meet high hygiene standards. Perform housekeeping duties, including laundry, dusting, sweeping, mopping, and waste disposal. Ensure guest accommodations are prepared and presented professionally. Replenish toiletries and room essentials regularly. Assist guests with basic inquiries and provide warm, professional service. Coordinate with the front desk and other departments for seamless operations. Qualifications & Skills: Minimum 3 years of experience in housekeeping, hospitality, or property management. Diploma or higher qualification in General Hospitality or a related field. Strong attention to detail and ability to maintain high cleanliness standards. Good communication and interpersonal skills. Ability to work efficiently and handle tasks independently. Knowledge of cleaning products, equipment, and best practices in hospitality hygiene.

Job Description About Talent House Ltd: We are a leading recruitment and HR consulting firm that operates as a link between people and companies in achieving a shared purpose. We offer creative, effective and flexible solutions that not only help individuals discover their career paths but provide organizations with talent they can recruit, develop and retain. About the role: Our Client is looking for a highly skilled Sales Consultant – Heavy Equipment Parts to join their team. The ideal candidate will have extensive experience in parts sales for heavy machinery, strong industry connections, and a proven ability to drive sales growth. Key Responsibilities: Develop and maintain strong relationships with customers, suppliers, and key industry stakeholders. Identify and pursue new business opportunities to increase sales and market share. Provide expert advice on heavy equipment parts, ensuring clients receive the best solutions for their needs. Negotiate pricing and contracts to achieve profitable sales while maintaining customer satisfaction. Stay updated on industry trends, competitor activities, and new product developments. Collaborate with internal teams, including procurement and logistics, to ensure timely delivery of parts. Maintain accurate records of sales activities, customer interactions, and market intelligence. Achieve and exceed sales targets through proactive selling strategies. Desired Skills and Experience Minimum 5 years of experience in heavy equipment parts sales or a related field. Strong technical knowledge of heavy machinery parts, including brands like Komatsu, CAT, and other major manufacturers. Proven track record of meeting or exceeding sales targets in a B2B environment. Excellent negotiation, communication, and relationship-building skills. Ability to work independently and proactively seek new business opportunities. Proficiency in CRM software and Microsoft Office Suite. Strong problem-solving skills and the ability to handle customer inquiries effectively. Compensation: The incumbent will receive a competitive salary commensurate with experience.

Job Description At MTN Mobile Money Zambia, we believe that understanding our people’s needs and aspirations is key to creating experiences that delight you at work, every day. We are committed to fostering an environment where every member of our Y’ello Family is heard, understood, and empowered to live an inspired life. Our values keep us grounded and moving in the right direction. Most importantly, they keep us honest. It is not something we claim to be. It is in our DNA. As an organisation, we consider it our mission to create an exciting and rewarding place to work, where our people can be themselves, thrive in positivity and ignite their full potential. A workplace that boosts creativity and innovation, improves productivity, and ultimately drives meaningful results. A workplace that is built on relationships and achieving a purpose that is bigger than us. This is what we want you to experience with us. Our commitments go beyond organisational promise. It is in our leadership and managerial ethos to meaningfully partner with our employees, customers and stakeholders with a vision to realize our shared goals. We are delighted that you are considering us as your career partner to make a mark in the world. We look forward to your application. Job Title: Product Manager Remittance and Interoperability Works closely with Chief Products and Strategy Officer (CPSO) to develop and deploy Remittance and Interoperability product roadmaps in the OpCo, in line with the overall Group strategy, and ensures appropriate prioritization of projects is undertaken; Conducts extensive market and region research and creates realistic user stories for solution optimization; Customizes group provided product design in line with Country specific local nuances and takes sign-off from higher management; Benchmarks region best practices and conducts extensive research to identify appropriate pricing for products; Develops proposals to amend products pricing in line with country level nuances; Monitors revenue and cost for the product portfolio to maintain profitability as per organization strategy and business plan; Ensures full alignment of initiatives across the business through adequate documentation and submissions to the Product Steering committee; Implements adequate risk mitigation and controls, with directions from the CPSO; Facilitates preparation of proposal on change initiatives SLA, policies, and procedures; Implements and executes policies, procedures and guidelines cascaded by the functional lead; Cascades the Group Fintech budget, analytics and reporting framework in the sub-function, under direction from the CPSO; Evaluates the efficiency and effectiveness of Payments strategies and proposes and offers suggestions for improvements; Collaborates with the CVM to develop & analyze loyalty/reward programs; Research and analyze customer behaviour in specific geography to design loyalty rewards, in line with the overarching guidelines set by Group; Collaborates with Marketing to identify potential strategic partners to drive the rewards program; Manages promotional calendar with third party services to drive sales growth back into the business; Manages the loyalty program operations (including transactions on rewards to be disbursed); Uses relevant metrics and measures to monitor existing loyalty & reward programs; Gathers customer feedback on product performance and relays to the Group product teams, in a bid to improve product performance; Manages day-to-day product operations and establishes internal best practices in order to ensure effective utilization of the products; Strengthens customer feedback loops, and scales product knowledge within the Organisation; Manages Quality of Service of the Product to ensure seamless customer experience; Tracks product performance at a business segment level, in collaboration with the business segment team and highlight any critical gaps/issues impacting product performance to the group product development team; Monitors & Analyzes traffic loads and in county system & platform capacity; Capture Voice of Customer through CSAT surveys, product reviews, complaints etc. Participates in strategic meetings; Candidate Requirements Grade 12 certificate with 5 credit or better of which English and Mathematics are a must; 4-year degree in Marketing, Business Management, Commerce, Economics or a related field will be advantageous Minimum 3 years relevant experience in a similar position with at least 2 years in a managerial role delivering exceptional Fintech products & services or within the Fintech Payment ecosystem; Experience in Fintech, banking or financial services is advantageous; Experience working in a global/multinational enterprise with a good understanding emerging markets. Women are strongly encouraged to apply Candidates are mandated to answer the below on their cover page to the hiring Manager. Values are the core of MTN Zambia’s culture. Our five values called ‘Live Y’ello’ is the force that unites and inspires each one of us to make an impact that matters in the world. So, tell us: Which one of our five Live Y’ello Values resonates most with you and why? (limit 250 words) Lead with Care Can-do with Integrity Collaborate with Agility Serve with Respect Act with Inclusion Hand delivered or posted applications will not be accepted. Should you not hear from us within fourteen (14) days from the closing date of this advertisement, you may consider your application to be unsuccessful.

Job Description ORYX Energies S.A “OESA” is one of Africa’s largest and longest established independent providers of oil and gas products and services. In pursuit of its business strategies in Zambia, the company invites applications from suitably qualified individuals for the position mentioned below, to join its team at ORYX Energies Zambia Ltd “OEZL”, based on the Copperbelt and Lusaka. The successful candidate will be reporting to the Customer Service Logistics Manager. The Stock Supervisor will be based in Lusaka, at CCO Lusaka. JOB PURPOSE: Responsible for ensuring accurate stock management through daily reconciliations, audits, and variance reporting. Collaborates with Logistics and Operations for timely transaction posting and costing, maintains detailed records, leads stock loss meetings, and coordinates with depot and station managers to resolve discrepancies and support operational efficiency. MAIN RESPONSIBILITIES: Reconcile accounts for product suppliers and clearing agents, ensuring accuracy and transparency in financial transactions. Organize and facilitate weekly stock loss committee meetings to investigate discrepancies and enhance inventory management practices. Conduct both ad hoc and scheduled stock audits to assess stock integrity and compliance with company standards. Prepare comprehensive daily stock reconciliations, meticulously comparing depot inventory with system records and third-party stock, including COCO stations, to identify and resolve any discrepancies. Collaborate closely with the Logistics and Operations teams to guarantee the prompt posting of receipts and issues in the system while ensuring precise costing for all procured stocks. Maintain detailed daily and monthly stock reports, rigorously conducting reconciliations of receipts, issues, sales, and highlighting any variances for immediate action by the respective warehouses. These reports will be disseminated daily for transparency and accountability. Work in partnership with logistics teams to uphold meticulous and updated maintenance of records, both in electronic formats and physical documentation, ensuring easy access and reliability. Liaise effectively with station supervisors and depot managers to ensure all locations are thoroughly reconciled, addressing any pending items without delay. Undertake any other duties as assigned by Management, contributing to the overall success and operational excellence of the organization. EXPERIENCE & EDUCATION REQUIRED: Grade 12 School Certificate Degree qualification in Accounts, Business, Operations or Supply chain or equivalent. Knowledgeable in ISO 9001, 14001 & 45001 standards; Lead Auditor qualification will be an advantage. At least 5 years’ work experience of operations management at Supervisory level. Oil and Gas industry exposure will be added advantage. OTHER REQUIREMENTS/SKILLS/COMPETENCIES: Customer service oriented Integrity, rigor, and respect of governance principles Employee engagement Autonomy & responsibility Creativity & innovation Team Spiri Risk awareness Search for efficiency & performance Method of Application Interested persons should apply enclosing Academic and Professional Qualifications, plus a Comprehensive CV: stating the Position in the Subject Line.

Job Description What you would be expected to do: Set up work models, targets, and metrics of work for the Customer Engagement/Service Teams. Ensuring briefings are held with the customer engagement/service teams to let them know their expectations. Ensure daily, weekly, and monthly reporting on all outbound calls and performance against KPIs. Closely monitor and track performance and SLAs related to the credit and finance and welcome teams are up to standards with the knowledge that they form part of the critical lines of business for the organization. Consolidate and validate training and development requirements to the customer engagement/service teams.Continuously coach and mentor the team. Hold one-on-one discussions with team members to enable focus on personal issues that affect performance. Manage staff disciplinary issues where coaching and training have failed to achieve the desired increase in performance. Document all absences and ensure records are updated on available systems and trackers. Come up with a tracking system that will enable the establishment of any noticeable trends. Ensure accountability is maintained for both team members and team managers; this includes involving the HR for disciplinary actions where applicable To have proper control of shrinkage, both planned and unplanned shrinkage should not exceed a total of 35% of the total headcount for each team/function. To ensure smooth and seamless workflow of remote work. This includes proper follow-up for any issues with remote work to achieve timely resolution. i.e implementing hybrid work Drive a customer-centric culture across the organization. Monitor, track, and report on the viability of work resources, working systems, and tools for remote functions. Manage and evaluate performance appraisals for Zambia customer engagement and service functions. This includes implementation of quarterly performance appraisals. To achieve the above: Hourly, daily, weekly, and monthly performance tracking must be well maintained with a strict follow up system. Drive and motivates staff and workforce – building a top performing operational team and instilling a culture of accountability, results and flexibility in order to meet/exceed customer expectations. The target is to enable managers to drive their teams with a high degree of teamwork and within a network. Work closely with other functions (e.g., operations, finance, HR, and the sales team) within the Zambia market and form platforms for teamwork for the respective teams. Evaluate and optimize the workforce to ensure we have the right skills, organizational structure, capacity, and quality to deliver best-in-class help to all customers across all engagement/service business lines and products. Outline and manage the functions within the call center team to industry expectations. Guide and mentor customer engagement/service team managers through training and mentorship programs. Ensure Peak times and Zambia call centre metrics are as par the market standards. Manage stakeholder engagement and field-related requirements within the functions. Job placement services You might be a strong candidate if you: 3 years plus experience managing call center operations in a larger team in a manager role. A holder of a bachelor’s degree. You must be a team player, patient, and people-centric, as you will be dealing with a highly skilled and conversant team. Keen with research abilities, you’re able to translate customer feedback into data and customer ideas into product recommendations. Demonstrate the ability to motivate and communicate with others at all levels. Influential relationship skills and able to use these relationships to deliver engagement/service improvements. Excellent communication and negotiation skills. Strong organizational skills ensure you’re on top of every follow-up and nothing falls through the cracks. Ability to work well and mentor culturally diverse skilled teams. Good with staff engagement and team motivation concepts that can boost staff morale. What we offer (in addition to compensation and statutory benefits): An opportunity to grow as a professional in a dynamic, fast-growing, high impact industry; The chance to work in an open-minded, collaborative culture surrounded by enthusiastic Greenlighters who are driven by the challenge of continuously innovating and growing an innovative, sustainable business with a profound impact on the world; A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds. Structured, tailored learning and development programs help you become a better leader, manager, and professional through the Sun King Academy.Job placement services

Job Description Job Title: Project Manager – GEF7- FAO/WWF Zambia Project: Climate Change Adaptation in Forest and Agricultural Mosaic Landscapes Location Lusaka: WWF Zambia Reports To: Chief Conservation Officer Contract Tenure: July 2025 to December 2026 Supervises: Staff assigned to the Project CONTEXT Food and Agriculture Organization of the United Nations (FAO) with funding from the Global Environmental Facility (GEF) awarded a grant to World Wide Fund for Nature Zambia Country Office (WWF Zambia) in 2022 to implement the Climate Change Adaptation in Forest and Agricultural Mosaic Landscapes Project. The Project uses a landscape approach that engages and strengthens uptake and diffusion of technologies and practices for climate structure around Community Forest Management and other community based groups such as Forest and Farm Producer Organisations (FFPOs), Farmer Field Schools, viable cooperatives within local communities, including community forestry. The Project is being implemented in six (6) districts namely Petauke, Lusangzi and Nyimba in Eastern Province and Sioma, Sesheke and Mwandi districts in the Western Province. WWF Zambia is responsible for executing the project, in close collaboration with the Zambian Forestry Department (FD), Ministry of Agriculture and the Food and Agriculture Organization of the United Nations (FAO). WWF Zambia coordinates activities with national bodies related to the different project components, as well as with the project partners. A Project Advisory Committee (PAC) has been set up as the main body linking the project to relevant national bodies. The project also uses the existing Project Provincial Technical Committees (PPTC), one in Eastern Province and one in Western Province, as the main bodies governing the project activities undertaken in the respective provinces. 2.0. SCOPE OF WORK WWF Zambia seeks to recruit a Project Manager who will oversee the day-to-day implementation, management, administration, and technical supervision of the project for the remaining period of project implementation from July 2025 to December 2026. The Project Manager will operate within the framework delineated by the Project Steering Committee which is the highest project policy body. 3.0. MAJOR RESPONSIBILITIES 3.1. Management of Project components in accordance with FAO Program and Operations Policies and Procedures: Be responsible and accountable for the overall management and administration of the Projects, and the timely and quality delivery of all Projects outputs; Ensuring compliance with all Operational Partnership Agreement (OPA) between FAO and WWF provisions during the implementation, including on timely reporting and financial management; Ensure implementation of projects activities, by working closely with project team and other staff assigned to the projects; Supervises and manages the project staff; builds, motivates and leads the project team; Responsible for conducting performance appraisals according to the WWF Human resources management system; Prepare all project and annual work plans and ensures timely and good-quality implementation of work plans activities; Oversees and participate in the mobilization of personnel, goods and services and oversees contractors’ work; Close and effective coordination and collaboration with the Forestry Department; Develop and manage, in coordination with partners, an overall Project implementation strategy; Providing technical support and assessing the outputs of the project national consultants hired with GEF funds, as well as the products generated in the implementation of the project; Coordinate an exit strategy at least 6 months ahead of the project closure date; ensure closure of the project is done per the established procedures; Submitting the quarterly technical and financial reports to FAO and facilitate the information exchange between the WWF and FAO, if needed; Approving and managing requests for provision of financial resources using provided format in Operational Partners Agreement annexes; Ensuring timely preparation and submission of requests for funds, financial and progress reports to FAO as per Operational Partners Agreement reporting requirements; Organizing project workshops and meetings to monitor progress and preparing the Annual Budget and Work Plan; Submitting the six-monthly Project Progress Reports (PPRs) with the agreed work plan and Budget (AWP/B) to the Project Technical Committee, Project Steering Committee and FAO; Preparing the first draft of the Project Implementation Review (PIR); Supporting the organization of the mid-term and final evaluations in close coordination with the FAO Budget Holder and the FAO Independent Office of Evaluation (OED); Head the Program Management Unit (PMU) to be based at the Forest Department, Ministry of Green Economy and Environment, and; Supervise, coordinate and facilitate the work of the Finance and Procurement Specialist, Monitoring and Evaluation Officer, District Technical Assistants, as well national consultants hired by the project. Job placement services 3.2 Monitor progress and manage risks, ensuring that changes are controlled and addressed Develop Monitoring and Evaluation Plan for tracking and evaluating progress against the agreed targets; In close collaboration with the WWF Program Quality Assurance Manager and PMU, develop, review and update the M&E systems and tools to respond to changes in the project and ensure adaptive management is implemented. Monitor expenditures of financial resources to ensure compliance with rules and procedures and accuracy and reliability of financial reports; ensures preparation of budget revisions as necessary; Ensure prudent use of financial resources and accounting to achieve accuracy and reliability of financial reports Maintain documentation and evidence that describes the proper and prudent use of project resources as per Operational Partners Agreement provisions, including making available supporting documentation to FAO and designated auditors when requested; Monitor Projects progress to ensure that it is in accordance with the timetable set out in the Project Documents and preparation of Technical Progress Reports, implementing issues, emerging risks/problems and proposals for necessary remedial actions; Ensure that all reports and information that are obligation according to the FAO/GEF’s procedures are prepared in a timely manner, and; Ensure the project profile and reports are accurately captured in the WWF global online CPM data base. Report to the CLT and PSC on the performance of the project according to project and GEF Results Framework indicators; and provide recommendations for adaptation of the project. Establish synergies and a collaboration to leverage resources with the GEF project managed by UNEP. 3.3 Secretary to the Project

Job Description Name of Position: Health Analyst Internship Term of engagement: 5 months (May to September 2025) Job Location: Lusaka Province _ Kanyama Constituency Deadline: 23rd May 2025 Program summary: Avencion has created a Health Leadership Program dedicated to empowering the Zambian youths who have interest in developing their career in the global health sector. Applicants selected for internships must successfully complete a 2 – day, pre-internship training. Upon completion, participants will be placed at a health facility within the mentioned constituency – and will be eligible for a competitive monthly stipend. The monthly stipend is intended to defray costs associated with transportation to and from the workplace and participation in required health leadership training and activities. Health analysts are also required to attend leadership, management, communication, and technology skills training activity once a quarter. Health analysts are expected to work a standard five-day week, with the possibility of additional Saturday work as required, and are required to attend both internal and external weekly meetings.Career counseling services About Avencion: We are a Zambian-owned social impact enterprise that delivers innovative and technology-enabled development solutions to strengthen governments, companies, organizations, and communities. Qualifications and Experienc University graduate degree or Diploma in public health, development studies, mathematics, statistics, library studies, business administration, social sciences, natural science, or related field Must be competent with Microsoft office package i.e., Word, Excel, PowerPoint, and Outlook, Excellent verbal and written communication skills. Must be able to work under pressure. Must be able to work under minimal supervision. Good time management (Highly desirable) Experience working with SmartCare. Interested in global health, management consulting, big data, data analysis, off-grid renewable energy, health management, health technology, digital communication. Desire to be a leader; accountability, passion, good character, integrity, ability to deliver tasks with minimal supervision, organizing skills, team player and willingness to learn and adapt. Method of Application Applicants residing in Kanyama Constituency are strongly encouraged to apply, particularly those living near Makeni or Kanyama West Urban Health Centers, as proximity to these facilities will be an added advantage.

Job Description Trade Kings Limited is a leading manufacturer of quality detergent soaps, household products, dairy products and confectionery. Its Head Office is located in the Lusaka’s Light Industrial Area along Nampundwe Road, Off Mumbwa Road. In its quest to maintain quality service delivery, the company seeks to recruit qualified highly motivated and goal-oriented professionals to fill the following positions. Job Overview Supervise packing operations to ensure efficient and accurate packaging of products. Key Duties and Responsibilities Oversee packing processes. Ensure products meet quality and packaging standards. Train and supervise packing staff. Maintain packing equipment and records. Minimum Requirements – Education, Experience and Skills Degree in Production Management or related field. 3+ years of experience in packing or production. Strong leadership skills.

Job Description Trade Kings Limited is a leading manufacturer of quality detergent soaps, household products, dairy products and confectionery. Its Head Office is located in the Lusaka’s Light Industrial Area along Nampundwe Road, Off Mumbwa Road. In its quest to maintain quality service delivery, the company seeks to recruit qualified highly motivated and goal-oriented professionals to fill the following positions. Responsible for overseeing the safe and efficient operation of boiler systems during assigned shifts. Key Duties and Responsibilities Operation, recovery, efficiency calculation, maintenance in Shift. Maintaining the records of the down time and RCA. Preventive and annual maintenance planning and ensuring all activities are carried out on time. Planning the inventory and communicating to the required department and ensuring the required material is received in time. Responsible for the 5 S, Top5, Top15 and Top 60 targets. Responsible for the Reliability, RCA and OE loss analysis. Minimum Requirements – Education, Experience and Skills Degree in Mechanical / Diploma/ Boiler specialist Experience of 4 to 5 years in Similar plant Through knowledge of operation and maintenance of all boiler equipment, RO, compressor and colling tower Sound communication skills and should be able to lead the team Method of Application Interested candidates who meet the criteria above are encouraged to submit their application letters, with a detailed Curriculum Vitae (CV), copies of certificates, and contact details bearing three (3) referees as a single document.

Trade Kings Limited is a leading manufacturer of quality detergent soaps, household products, dairy products and confectionery. Its Head Office is located in the Lusaka’s Light Industrial Area along Nampundwe Road, Off Mumbwa Road. In its quest to maintain quality service delivery, the company seeks to recruit qualified highly motivated and goal-oriented professionals to fill the following positions. Job Overview Lead the electrical maintenance team, ensuring safe and efficient operation of all electrical systems. Key Duties and Responsibilities Supervise and coordinate electrical maintenance tasks. Ensure compliance with electrical safety standards. Troubleshoot and resolve electrical issues. Maintain records of electrical maintenance. Minimum Requirements – Education, Experience and Skills Degree in Electrical Engineering. 5+ years of experience in electrical maintenance. Strong technical and leadership skills. Method of Application Interested candidates who meet the criteria above are encouraged to submit their application letters, with a detailed Curriculum Vitae (CV), copies of certificates, and contact details bearing three (3) referees as a single document to:

Job Description WE’RE HIRING! Health & Safety Officer Yalelo Ltd seeks to hire an experienced and qualified Health & Safety Officer who will be responsible for implementing the Yalelo Ltd Health and Safety Management Systems and ensure that there is a safe working environment in the workplace for employees and other interested parties. The Right Fit candidate will : Maintain & Monitor the OHS Management System. Conduct and document Hazard Identification, Risk Analysis, and management on site. Ensure Occupational Health & Safety (OHS) Legal register is in place and timely updated by maintaining and documenting compliance to all safety regulations on site. Implement the OHS system in the organisation and conducts daily inspections to monitor compliance. Induct contractor/Visitor as well as safety monitoring and management on site. Implement and maintain health and safety standards according to establish SOP’s. Monitor, & evaluate OHS goals, targets, and statistics. Compile and maintain relevant SHE registers on updated database. Logs all Health & Safety (H&S) related complaints and makes updates in respective database. Champion OHS Best Practices Implement the change management register. Perform weekly departmental checks on Fire Equipment, Personal Protective Equipment (PPE) adherence, Standard Operating Procedures (SOPs), Contractor checks, permits check etc. Promote safety initiatives through toolbox talks, H&S awareness emails and posters. Track closure of near misses and safety observations. Implement lessons learnt from all incidents and accidents and shares with all staff, visitors & contracts on site. Deliver Occupational Health & Safety Management System (OHSMS) training programs and monitors training matrix. Implement safe working techniques. Conduct all the required H&S Drills e.g., Fire and Chemical Monitor Personal Protective Equipment (PPE) replenishment, management and use on site. Essentials: Excellent communication skills Strong problem-solving skills Very sound understanding of Health and Safety Management Systems Strong understanding of laws and regulations governing safety of employees in workplaces Qualification: Bachelor’s degree/Diploma in Occupational Health and Safety Management, Risk Management, Safety Management, or related discipline Two (2) minimum relevant work experience. Career counseling services If this, is YOU, we would like to hear from you today!!! Apply via https://a.peoplehum.com/jeg6y

Job Description Contract Type: Two (2) years fixed-term contract Reporting to the General Manager MAIN DUTIES AND RESPONSIBILITIES Ensuring the whole fleet is in good condition by planning their servicing, repairs, and supervising third-party transport services. Making sure that the whole fleet is roadworthy as regards to Road Tax, Insurance, and Certificate of Fitness. Develop and implement logistics strategies for inbound raw materials (e.g., Maize, Maize Bran, Soya Meal, and Premixes, among others) and outbound finished products. Monitoring the movement of the trucks in distribution through the tracker: speed and stoppages. Planning and allocating vehicles for any required services and make sure transport is available when needed. Monitor fuel usage, supervise drivers and prepare logistics reports. MINIMUM QUALIFICATIONS Full Grade 12 certificate Diploma/Certificate in Logistics Management, Supply Chain Management, Purchasing and Supply or related qualification 3 years’ experience in a logistics environment. Computer literate OTHER SKILLS AND ATTRIBUTES Integrity Computer literacy Time management skills Attention to detail Interpersonal savvy Problem solving

Job Description National Breweries Plc is Zambia’s leading producer and distributor of Traditional African Beer. Our affiliation to Delta Beverages gives our employees a sense of pride and that of belonging to one of the biggest international brewing companies in the world. The Company offers opportunities for all to learn develop and grow, whilst offering challenging career opportunities for lateral or vertical advancement. We are therefore inviting applications to fill the following vacant positions: Position: Material Handlers in the Brewing and Packing departments Location: Lusaka Contract: One Year(1Year) Reporting to the Team Leaders, the successful candidates will be accountable for the following: To ensure that safety standards are adhered to. To wash all the containers and bottles in the packaging plant and all those coming from outside. To physically count all the crates in the packaging plant and all those coming from outside To prepare crate reports at the end of the day so as to indicate number of crates lost or gained. To physically wash and count all the crates in the packaging plant and all those coming from outside. Physically carry the beer from stacks and load vehicles. Housekeeping Ensure adequate maize meal is available for brewing as instructed Ensure that the maize is cleaned and weighed before milling Ensure that Maize bags are counted and handed over to the Team Leader at the end of each shift. Maintain the highest level of hygiene within the workstation by following the daily/weekly cleaning schedule. To ensure that high levels of integrity and discipline are adhered to as stipulated by the laid down company code of conduct. The job is particularly suitable for candidates who meet the following minimum requirements and possess the following attributes. Grade 12 Certificate Certificate or Diploma in any field Minimum six months work experience Ability to communicate well and should have a clean record. Team player Ability to adhere to instructions, work in shifts with minimum supervision and hard work Sober mind, self-starter physically fit and honest Method of Application Interested persons should send their applications and CV’s. Email address: (Only shortlisted candidates will be communicated to & all attachments should be in a single PDF File. Kindly state the position in the subject line.