Page 2 | Job vacancies in Zambia

Job Description About VITALITE VITALITE is a high-growth, clean-tech company providing home solar systems and appliances to customers in Zambia without access to electricity. Founded in 2013, VITALITE was the first to pioneer off-grid solar home systems on a loan-to-own model in Zambia, which allows families to afford reliable electricity and life-changing appliances that can drastically improve their lives. Over 1 billion people in the world lack access to electricity, and we believe that access to electricity should be a right for everyone, everywhere. Today, we serve over 75,000 customers in Zambia with energy solutions, through 30 shops and 300 community-based agents. According to an independent survey of our customers (run by impact reporting agency, 60 Decibels), 88% find we’ve very much improved their quality of life. What’s it like to work here? We have built a vibrant and dynamic team in which all of us are treated fairly and given equal opportunity to progress; We work in an emotionally safe environment within which we all have the opportunity to `fully express ourselves; Everyone is encouraged to create a positive impact for themselves, their colleagues, and our customers by taking full accountability for what we do every day. According to an independent survey (run by global gender advisory firm, Value for Women); 94% of team members feel respected by their colleagues 97% of team members like our mission and purpose 86% of team members believe men and women have equal career opportunities 94% of team members believe issues of sexual harassment are taken seriously here 89% of team members believe we encourage open and honest communications About the Role We are seeking to recruit an Area Sales Manager in Southern Province. Candidates should be open to work in other areas of the country. The Area Sales manager will be responsible for leading, managing, and optimizing regional sales operations, ensuring aggressive customer acquisition, high repayment performance, team development, and operational excellence in line with Vitalite Zambia-aligned standards. This is a full-time position with compensation composed of base salary and commission. The company places a high priority on personal integrity, hard work, and respect for customers and co-workers. Key Responsibilities: Lead a sales team of Field Sales Managers (FSMs) and Field Agents (FAs) in defined sales clusters. Achieve growth and sales targets by successfully managing the teams in defined areas. Design and implement sales plans that expands the company’s customer base and ensures solid growth. Help shops develop new sales channels, e.g. schools, Community market days and other organized groups. Train and mentor Field Sales Managers, paying particular attention to new recruits. Help drive the recruitment and training of high quality Field Agents. Conduct regular field visits to retail shops to ensure standards in performance measures, product knowledge and customer service are met. Work closely with the sales team in region to maintain a high repayment percentage as set by the company. Provide daily and monthly sales reports to the Head of Sales as per requirement. Qualifications: Minimum of 3 years experience in sales. A minimum of Bachelor’s Degree in Sales, Business Management or Equivalent. Basic knowledge of microsoft word and excel Proven work experience as a Regional Sales Manager, Area sales Manager or similar senior sales role Knowledge of of PAYGO will be a plus Ability to measure and analyze key performance indicators Excellent communication skills Ability to lead and motivate a high-performance sales team Familiarity with various sales software A holder of a valid drivers license If this position sounds like a good fit for you, please submit your cover letter and CV. Only shortlisted candidates will be contacted. Kindly reference the job title and Location in your application. VITALITE is an Equal Opportunity Employer and encourages applications from qualified individuals regardless of race, religion, national origin, or disability. VITALITE does not charge any fees on recruitment.

Job Description CAREER OPPORTUNITY The Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH is the implementing agency of the Federal Republic of Germany for technical and international cooperation. It offers flexible, sustainable and effective solutions in political, economic and social change processes. Most of the work of GIZ is commissioned by the German Federal Ministry for Economic Cooperation and Development (BMZ). GIZ also operates on behalf of other German ministries as well as public and private bodies in Germany and abroad. These include the European Commission, the United Nations, the World Bank and governments of other countries. The bilateral programme Climate Resilient Agri-Food Systems (CREATE) commissioned by BMZ aims at capacitating key actors in the agriculture and food sector to better implement evidence-based inclusive measures with regard to climate resilience, food security and business development. The project supports the Government of the Republic of Zambia (GRZ) in the implementation of CATSP (Comprehensive Agriculture Transformation Support Programme) and the BMZ core area strategy “Transformation of agricultural and food systems”. A Lusaka-based team advises the national level while three regional teams support implementation in Eastern, Luapula and Southern Provinces. The project is embedded in the GIZ Zambia Agri-Food Cluster.

Job Description Controller is responsible for leading and coordinating a dynamic control room team to ensure the highest levels of operational efficiency and client satisfaction in alignment with company policy. This role is pivotal in fostering team unity and motivation, with a focus on business retention, new business development, and maintaining excellent client relationships through regular liaison RESPONSIBILITIES Monitor Security Systems: Continuously monitor surveillance cameras, alarms, and access control systems to detect and respond to security breaches or unusual activities. Monitoring Patrols: Ensuring that supervisors submit the daily patrol documents to control room. Monitor onsite Patrols. Coverage: Conduct a daily coverage of all officers on site, drivers and area supervisors and share the information with the clerks Incident Response: Respond promptly to alarms and security alerts, assess situations, and take appropriate actions, such as contacting law enforcement or dispatching on-site security personnel. Emergency Coordination: Coordinate emergency responses, including fire, medical, and security incidents, by communicating with first responders, employees, and management as required. Record Keeping: Maintain accurate records of security events, incidents, and actions taken during shifts, ensuring Ensure daily reports are sent out on the following: Daily Alarm Activations Daily Mechanical Status Daily FTT’s Daily CNE status NCC Controller Response Times Vehicle Response Daily Statistics Daily General Incidents (Centralised OB and Alarms) MRT Fleet Movement Reports Daily update on any MRT illegal (unauthorised) movements labour numbers coverage times patrol and supervisor exceptions compliance with established protocols. Communication: Maintain clear and concise communication with security personnel, management, and external agencies , providing updates on security incidents and ongoing activities. Educational Background: Higher Diploma in IT or equivalent. Professional Experience: Minimum five (3) years of operational experience as a Controller, in a security organization.

Job Description Key Responsibilities To support the company in all areas of Operations. The MS or SS is expected to work with Duty Officers, Controllers and Security Coordinators and adopt a “can do” attitude solving problems prior to them escalating. The MS & SS should lead by example and be consistent in work output and adhering to company policies. Integrity is required and MS and SS should be beyond reproach. Ensure that all sites within your remit are adequately patrolled and logged on the patrol sheets To ensure the you follow SOPs by doing proper handover and take over to the incoming MS or SS each shift without fail Due to the nature of work the MS and SS, you should be contactable 24 hours per day, 7 days per week in case any emergency or request for information is required. This applies when off duty. Being in contact is important in our operations. The MS and SS should check that all posts have written and specific post orders, that they report any breaches or non-conformances. Guards should be aware of their specified duties. Report turn-out deficiencies (absentees, abandoning post, switching of off-days, switching of shifts without authorization) are charged and escalated to the DO. Ensure than sick guards follow the specified company procedure, inform the company when sick and produce a medical report specifying their permitted absence, signed and stamped by a doctor. The sick note MUST be submitted to the DO as soon as possible. Attend to pay queries before escalating to the HR or DO. The MS or SS should know how the officers are paid and be able to explain the pay cycle accurately. Officers are not permitted to speak to the client about pay issue or any company matters unless instructed to do so. Always represent the company as a professional and pro-active organization and be in your uniform clean and tidy Whilst visiting client locations as a MS, identify any security lapses, risks or hazards that may cause a loss to the client or the company. Ensure the SS is directed how to correct these lapses and advice the DO of the same. Such lapses should be reported to the Operations Manager by the DO promptly. Monitor the specific threats and risks that are reported from the field and any anticipated elevation or current threats are to be reported to the Operations Manager. Qualifications & Experience Full G12 Certificate Additional relevant Security Training will be an added advantage Proven experience working in a Supervisory role for at least 12 months must know how to rider a bike

Job Description MAKENI INSTITUTE TRUST seeks the services of an experienced Carpenter to jin its Maintenance team. The ideal candidate must: – Be a holder of a G12 Certificate – holder of Craft Certificate in Carpentry or related field – Experience of at least 5 years. Ability to do roofing is an added advantage. – Ability to multi-task and possession of diverse skills is an added advantage too – Of sober character

Job Description Description Corporate Sales Associate duties and responsibilities include working closely with customers to determine their needs, answer their questions about your products and recommend the right solutions. You should also be able to promptly resolve customer complaints and ensure maximum client satisfaction. To be successful as a Sales Associate, you should stay up-to-date with product features and maintain our store’s visual appearance in high standards. Ultimately, the duties of a Sales Associate are to achieve excellent customer service, while consistently meeting the store’s sales goals. Roles & Responsibilities Ensure high levels of customer satisfaction through excellent sales service. Assess customers needs and provide assistance and information on product features. Welcome customers to the store/office and answer their queries. Follow and achieve the department’s sales goals on a monthly, quarterly and yearly basis &“Go the extra mile” to drive sales. Remain knowledgeable on products offered and discuss available options Process POS (point of sale) purchases Cross sell products Team up with co-workers to ensure proper customer service Build productive trust relationships with customers Comply with inventory control procedures Suggest ways to improve sales (e.g. planning marketing activities, changing the store’s design, developing new products) Past Experiences Proven work experience as a Corporate Sales Associate, Sales Rep. or similar role. Track record of over-achieving sales quota Critical Skills (Must Have) Basic understanding of sales principles and customer service practices Proficiency in English Working knowledge of customer and market dynamics and requirements Must have basic/vast knowledge of Excel Hands-on experience with POS transactions Familiarity with inventory procedures Preferred Skills (Nice to have) Ability to perform under pressure and address complaints in a timely manner Solid communication and interpersonal skills Must have a Valid drivers license Availability to work long hours

Job Description Yalelo is seeking 2 highly motivated, energetic, and hard-working individual to work as Area Sales Managers (one to based in Lusaka and another in Kitwe). Are you an A-player, highly motivated, energetic, and hard-working individual, with a passion for customer service? Then you are what we are looking for to fill this role. To be successful in this role, you should have previous experience managing retail operations in a designated area compromising of several stores and modern/traditional trade customers with full accountability for reaching targets and optimizing the Yalelo brand. You should also be able to remotely supervise a team of salespeople and set profitable goals. Our ideal candidate should combine excellent communication skills with a strategic mindset. The Right-Fit candidate will: Create regional sales plans and quotas in alignment with business objectives Support Store Managers with day-to-day store operation Evaluate store and individual performances Report on regional sales results Forecast quarterly and annual profits Identify hiring needs, select and train new salespeople Prepare and review the annual budget for the area of responsibility Analyze regional market trends and discover new opportunities for growth Address potential problems and suggest prompt solutions Participate in decisions for expansion or acquisition Suggest new services/products and innovative sales techniques to increase customer satisfaction. The Essentials: Proven work experience as a Regional Sales Manager, Area Manager or similar senior sales role Ability to measure and analyze key performance indicators (ROI and KPIs) Familiarity with various sales software Understanding of store operations Ability to lead and motivate a high-performance sales team Excellent communication skills Strong organizational skills with a problem-solving attitude Availability to travel as needed and a holder of a valid drivers licence BSc degree in Sales, Business Administration, or relevant field. If this is YOU, Yalelo wants to hear from you today!!!

Job Description COMPANY BRIEF: The Rhodes Park Schools Group is composed of five companies: Rhodes Park Schools Limited, Woodford School Lusaka Limited, Ashford Academy Limited, EduServe Limited, and EduCorp Limited. Rhodes Park School, established in the 1960s, is a premier private institution in Zambia, offering a K-12 education that follows both local and international curricula. Woodford School Lusaka is a purpose-built co-educational institution in the Kabulonga area of Lusaka, providing 21st-century learning experience from Nursery through Grade 7. Ashford Academy, which began operations in January 2022, is a co-educational boarding and day school situated on a 30-hectare estate, offering a balanced curriculum that includes both National and International (Cambridge IGCSE) pathways. EduServe is the commercial arm of the Rhodes Park Schools Group, managing various school services such as the School Shops, Cafeteria, and Tuck-Shops across the group’s campuses. EduCorp Limited, established in 2012, focuses on expanding the network of high-quality schools and colleges across Zambia and Southern Africa. Leveraging the experience and reputation of Rhodes Park Schools, EduCorp aims to ensure educational excellence and long-term financial sustainability while meeting the growing demand for quality education in the region. Within the group, EduCorp operates Ashford Academy and Woodford School Lusaka. POSITION: Primary Physical Education Teacher JOB PURPOSE: The job candidate should be a passionate advocate for both the children they teach and the benefits that PE can bring. The PE Teacher will teach children across the Early Years and Foundation Stage, Lower Primary and Upper Primary. He/she will need to have experience of the progression of PE and developmental activities for children of these ages. The Teacher will ignite a passion for being active, create a sense of achievement for all and demonstrate the highest expectations whilst acknowledging that each of our children is unique with individual strengths and needs.Zambia job opportunities We seek the services of a fantastic PE Teacher whose lesson delivery brings the bricks, mortar and grass to life. You will be an essential member of the teaching staff. It is crucial that you are dedicated, positive-minded and prepared to set a high standard of physical education. RESPONSIBILITIES: Manage and teach Physical Education & Sports. Be familiar with the operations of the Independent Schools Association of Zambia (ISAZ) Sports. Must attend all ISAZ planning meetings and contribute to the scheduling of termly sports Organize local Inter House sports events. Designing and implementing a comprehensive Physical Education & Sports Curriculum that aligns with the educational standards and goals. Developing age-appropriate lesson plans and activities to promote physical fitness, motor skills and sports knowledge. Manage sports teams, coordinating coaching staff, and fostering a positive and inclusive culture. Must be familiar with coaching and refereeing in sports such football, cricket, basketball, volleyball, rugby and athletics. Organize sports correspondence to parents and sports team members. Overseeing the maintenance and utilization of sports facilities and ensuring that they are safe and conducive to physical activities. Organizing and overseeing sports events, tournaments, and competitions both within the school and outside. Maintain accurate records of student’s participation, achievements and health-related data. Zambia job opportunities KNOWLEDGE, EXPERIENCE & PERSONAL COMPETENCIES: A Growth Mindset Full Grade 12 certificate with 5 Credits or better; A minimum qualification of a Diploma in Physical Education, with two years of experience in a reputable school. A Bachelor’s Degree in Physical Education will be an added advantage; Holder of valid Teacher Practicing license from Teaching Council of Zambia (TCZ); A creative and enthusiastic approach to teaching and outdoor learning; Must be computer literate; Strong critical thinking, problem-solving skills; Excellent written and verbal English skills; Strong communication and interpersonal skills. Passion for outstanding PE provision (curricular and extra-curricular).

Job Description Job Opportunity : Water Treatment Technician Position Title: Water Treatment Technician Location: Katuba Farm 15 miles Chibombo Reports To: Farm Manager / Biosecurity Officer Application Deadline: 31 July 2025 Start Date: [Insert Date or “Immediately”] Type: Full-time, On-Site About Us Farm Select Limited is a fast-growing and quality-focused poultry enterprise engaged in pullet rearing and table egg production. We are committed to excellence in animal welfare, productivity, and green operations, including water quality management for optimal flock health. Job Summary The Water Treatment Technician will be responsible for ensuring the farm’s water systems are safe, clean, and meet poultry biosecurity and health standards through proper chlorination, UV disinfection, and water quality monitoring. Key Responsibilities Operate, monitor, and maintain water treatment systems (UV, chlorinators, filters). Test and record daily water parameters: pH, chlorine, turbidity, and UV intensity. Prepare and dose chlorination and acidifier solutions safely and correctly. Clean and maintain UV sleeves, filters, and chlorination tanks as scheduled. Keep accurate records and report anomalies to management immediately. Ensure compliance with farm biosecurity and health safety protocols. Minimum Qualifications Certificate or Diploma in Water Technology, Environmental Health, Animal Science, or a related field. At least 1 year of experience in water treatment or poultry/agricultural settings is preferred. Familiarity with water testing equipment (pH meters, chlorine test kits, turbidity meters). Basic understanding of poultry production and biosecurity principles. Ability to work independently, maintain records, and follow procedures strictly. Desirable Attributes High attention to detail and safety Problem-solving mindset Disciplined and reliable Strong work ethic and commitment to farm standards Remuneration A competitive salary will be offered based on qualifications and experience. Accommodation may be provided on the farm.

Job Description Our client, an NGO that works tirelessly across developing nations to strengthen education systems, ensuring access, equity, and excellence in learning for all, is looking to hire an Education Advisor to join their team. The Education Advisor will ensure ongoing implementation of the organization’s catch-up projects. Key Tasks and Responsibilities Co-design, develop, coordinate and maintain strategies that enhance close working relationships with staff at all levels and other relevant partners for the implementation, monitoring, institutionalization and further scaling of catch up. Contribute to the sustainability deliverables of the catch-up project within the organization. Prepare, contribute and oversee the quality of innovative hub activities. Support the development of innovation proposals with expertise and experience collected from the field offices. Contribute to the ongoing implementation of the organization’s catch-up projects. Ensure quality is built into catch up projects and that clear, well thought through approaches are developed, implemented, reviewed and documented. Keep abreast of policy trends, new developments and latest research and thinking in education and international development by external and internal networking and share new insights with partners and the internal organization. Desired Skills, Qualifications and Experience: Must have a bachelor’s degree in education (or similar), with at least 5 years of relevant working experience. A master’s degree will be an added advantage. Should have at least 3 years’ working experience in the international development sector. Extensive proven expertise in Catch Up and / or FLN (Foundational Literacy and Numeracy). Experience working in Innovation hubs or learning labs is an asset. Knowledge and experience with developing and implementing professional development trajectories for a wide range of education stakeholders (teachers, school leaders, and officials). Excellent computer skills in a full range of software, including MS office, such as TEAMS, Outlook, and social tools. Excellent communication skills in English, including writing, conversing and presenting. Excellent knowledge of the Zambian education system. Experience of working in a multicultural team. Should be able and willing to travel occasionally for short periods of time (approximately 1 week per month).

Job Description We are seeking a highly organized and detail-oriented Infrastructure Support Engineer to provide essential support to our client, a telecom group operating in Zambia offering mobile, data and fintech services. The Infrastructure Support Engineer will be responsible for smooth operations of the Data Center infrastructure and resources, management of IT security in accordance with the IT policy and best practices. Key Responsibilities: Data Centre Management Capacity planning and monitoring of IT resources in the Data Centres. Regularly updating the server/network inventory which should include complete details with accuracy. Close liaison with Facilities and Networks in capacity management. Manage allocation and regulate the use of DC /DR space by partners and enforce. Cable management – smart and clearly labelled. Standardization and best practices. Ensure monitoring of power, temperature, etc… in the DC/DR. Provide hands and feet support to the offshore teams. Asset register management. Compliance Ensure 100% availability and functionality of all Hardware equipment. Ensure availability of relevant reports (Checklists and dashboards). Ensure that All partner’s out of scope dependence are managed without impacting service delivery. Day-to-day troubleshooting partner VPNs and all network issues with the off shore team. Update customer details accurately. Patch management /OS upgrade. LAN / WAN management. Ensure all vulnerability and penetration testing scan are closed within the given time. Media tape management (on-site, off-site and DC). Ensure monthly restore drill and artifacts for all critical applications are verified. Ensure monthly consolidated backup validation of all critical applications are done. Compliance as per ISMS (27001) and BCMS (22301) guideline. Zambia job opportunities Hands and feet support Provide hands and feet support to the off-show teams as and when required. Manage and ensure spares availability. Coordinate the extraction and sharing of systems logs as and when required. Ensure that the out-of-band access to the DC environment is tested and working all the time. Work on all DC resource augmentation projects. Ticket Management Manage and coordinate resolution of tickets or incidents within agreed SLA. Coordinate troubleshooting sessions and ensure resolution. Track NSD tickets and ensure closure. Ensure SLA reviews and feedback is provided to IT management. Raise and present the PCR tickets in CAB. Desired Skills, Qualifications and Experience: Diploma / degree in Computer Systems Engineering and Hardware Maintenance SPARC T7 Servers Installation and Maintenance Virtualization cloud computing Storage Tek Tape Libraries Entry-Level and Midrange Field Delivery Support Consultant. 6 years’ experience with a minimum of 4 years as infrastructure engineer within the Telecoms industry. Experience in Networking, Hardware and managing of Data Centre infrastructure and resources. Practical experience in server and network device. Knowledgeable in modern server technologies, including virtualization. Good Communication skills. Team player. Enthusiastic and personal drive Initiative. Ability to handle pressure. Willing to learn. Flexible – Ability to handle new situations and adapt to whatever circumstances.

Job Description We are seeking a highly organized and detail-oriented End User Support Engineer – Supervisor to provide essential support to our client, a telecom group operating in Zambia offering mobile, data and fintech services. The End User Support Engineer – Supervisor will be responsible for technical support to end users by providing software, application, and hardware support. Key Responsibilities: End User Support Ensure 100% availability and functionality of end user devices and systems. Install and configure computer – laptops and desktops and applications within the company. Shop Network setups and Support. Print Sever Management and support. Desk phones Support. Respond to customer inquiries and assist in troubleshooting and resolving end user challenges. Diagnose and troubleshoot technical issues, including account setup and network configuration. Talk clients through a series of actions, either via phone, email, chat or in person, until they’ve solved a technical issue. Troubleshoot hardware including simple problems such as staff being off line, unable to print. Troubleshoot operating system failures including computers failing to boot and freezing. Troubleshoot software problems such as staff being unable to log on, send and receive email, edit, format or save documents, errors in Microsoft Office applications such Word, Excel and Access. Troubleshoot network connectivity problems or bottlenecks. Troubleshoot Internet connectivity problems. Assist management in creating training materials pertaining to computer troubleshooting and usage. Act as the initial point of contact for all computer and system related concerns from clients or other employees. Document technical knowledge in the form of notes and manuals. Maintain a knowledge base. Ensure 100% availability of all audios and video conferencing facilities. Basic Hygiene Ensure 100% compliance security software on all the end user devices – i.e. DLP, SC, SEE, NAC and SCCM. Maintain an updated Asset Register for the end user devices. Track computer system issues through to resolution, within agreed SLA. Ensure availability of relevant reports (Checklists and dashboards). Monthly QEV and CBN Validations. Helpdesk Support Ensure smooth operation of End-User Support Helpdesk through effective resolver teams’ engagement. Ensure resolution of all the trouble tickets in the end user bucket. Ensure all issues are properly logged in the ticketing tool. Supervisor Duties Training and coaching. Documentation and SOP creation. KRA setting and tracking. QEV/CBN Monthly activity. AD Management. Cisco meraki management. Trouble ticket tracking and closure. General Manager of the team. Desired Skills, Qualifications and Experience: University degree in Computer Science, Electrical & Electronic Engineering or other related Disciplines. Professional qualification in networking technologies, hardware repair and Security. Professional Qualification in ITIL. 5 – 8 years with a minimum of 3 years in a similar role preferably within the Telecoms industry. Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role. Experience in Networking, hardware and managing of data Centre infrastructure and resources. Practical experience in desktop support, end-user and network device security (prevention, detection and recovery). Knowledgeable in modern server technologies, including hardware repair. Experience working with electrical and awareness of key safety standards. Demonstrated success in management of technical staff. Proven ability to influence cross-functional teams without formal authority. Excellent project management skills. Excellent communication, presentation and organizational skills. Successful background with partner and vendor management. Successful background with stakeholder management.

Job Description We are seeking a highly organized and detail-oriented End User Support Engineer to provide essential support to our client, a telecom group operating in Zambia offering mobile, data and fintech services. The End User Support Engineer will be responsible for technical support to end users by providing software, application, and hardware support Key Responsibilities: End User Support Ensure 100% availability and functionality of end user devices and systems. Install and configure computer – laptops and desktops and applications within the company. Shop Network setups and support. Print Sever Management and support. Desk phones Support. Respond to customer inquiries and assist in troubleshooting and resolving end user challenges. Diagnose and troubleshoot technical issues, including account setup and network configuration. Talk clients through a series of actions, either via phone, email, chat or in person, until they’ve solved a technical issue. Troubleshoot hardware including simple problems such as staff being off line, unable to print. Troubleshoot operating system failures including computers failing to boot and freezing. Troubleshoot software problems such as staff being unable to log on, send and receive email, edit, format or save documents, errors in Microsoft Office applications such Word, Excel and Access. Troubleshoot network connectivity problems or bottlenecks. Troubleshoot Internet connectivity problems. Assist management in creating training materials pertaining to computer troubleshooting and usage. Act as the initial point of contact for all computer and system related concerns from clients or other employees. Document technical knowledge in the form of notes and manuals. Maintain a knowledge base. Ensure 100% availability of all audios and video conferencing facilities. Zambia job opportunities Basic Hygiene Ensure 100% compliance security software on all the end user devices – i.e. DLP, SC, SEE, NAC and SCCM. Maintain an updated Asset Register for the end user devices. Track computer system issues through to resolution, within agreed SLA. Ensure availability of relevant reports (Checklists and dashboards). Monthly QEV and CBN Validations. Helpdesk Support Ensure smooth operation of End-User Support Helpdesk through effective resolver teams’ engagement. Ensure resolution of all the trouble tickets in the end user bucket. Ensure all issues are properly logged in the ticketing tool Desired Skills, Qualifications and Experience: University degree in Computer Science, Electrical & Electronic Engineering or other related Disciplines. Professional qualification in Networking technologies, hardware repair and Security. Professional Qualification in ITIL. 3-5 years with a minimum of 3 years in a similar role preferably within the Telecoms industry. Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role. Experience in Networking, hardware and managing of data Centre infrastructure and resources. Practical experience in desktop support, end-user and network device security (prevention, detection and recovery). Knowledgeable in modern server technologies, including hardware repair. Experience working with electrical and awareness of key safety standards. Demonstrated success in management of technical staff. Proven ability to influence cross-functional teams without formal authority. Excellent project management skills. Excellent communication, presentation and organizational skills. Successful background with partner and vendor management. Successful background with stakeholder management.

Job Description Our client, an NGO that works tirelessly across developing nations to strengthen education systems, ensuring access, equity, and excellence in learning for all is looking to hire a Procurement Officer to join their team. The Procurement Officer will ensure that he/she finds suitable vendors/suppliers following the organization’s procurement process. Key Tasks and Responsibilities Processing of procurement requests. Responsible for preparation of framework agreement with vendors. Establish a relationship with preferred vendors/suppliers. Responsible for contract management of vendors/suppliers (ensuring contracts and supporting documents are properly stored and accessible for reference when needed). Prepare all the CFQs. Act as the secretary of the procurement committee. Prepare all the Pos. Review of all the asset listings. In charge of the vendor listing and management. Support with training in logistics for new staff. Desired Skills, Qualifications and Experience: Must have a minimum of a bachelor’s degree. Must have experience in procurement/purchasing for a minimum of 3 years. Must be registered with Zambia Institute of Purchasing and Supply. Strong negotiation skills and relationship building. Should have an analytical mindset. Strong organizational and time management abilities. Should be an excellent team player. Must be fluent in English. Experience in a non-profit organization is a plus.

Job Description Our client, an NGO that works tirelessly across developing nations to strengthen education systems, ensuring access, equity, and excellence in learning for all, is looking to hire a Monitoring, Evaluation, Accountability and Learning (MEAL) Advisor to join their team. The Monitoring, Evaluation, Accountability and Learning (MEAL) Advisor will contribute to the remedial learning interventions in the Catch Up/Teaching at the Right Level (TaRL) project in Zambia. Key Tasks and Responsibilities You take the lead in monitoring and evaluating the Catch-Up Project effectively and you ensure lessons are drawn, documented, and disseminated to inform on-going implementation and future programming. Provide clear guidance and quality assurance over M&E processes in Catch Up. Lead data analysis and dissemination. You will analyze Catch Up data and share key insights with MoE and the team on the successes, challenges, lessons learnt and highlight areas that require urgent attention. Ensure quality assurance of the assessment data content for provincial and district reflection meetings and troubleshoot as necessary. Work with MoE counterparts, planning departments to continually refine monitoring tools, response mechanisms and reflection systems. Pilot new measurement ideas and conduct regular school visits to assess effectiveness. Facilitate M&E for learning within the Catch-Up implementation team and coordinate with team members on learning objectives and future research projects. Summarize findings from the data to report on the achievements and areas of strengthening of the Catch-Up programme to donors and other stakeholders. Provide coordination, technical support, and advice to the organization’s Project Coordinators, Education Advisors and MoE Staff in planning project activities. Ensure capacity development on MEAL Processes and Procedures for the organization and MoE staff at all levels (Provincial, District, Zone and school) according to the needs identified in the use and access Catch Up data for targeted support and decision making. Desired Skills, Qualifications and Experience: Must have a bachelor’s degree in demography, international development, research, policy or any other relevant discipline. Must have a master’s degree in a relevant subject (e.g. social sciences, statistics, demography, international development, research, policy) or equivalent field experience. Should have 3 years demonstrable experience in a similar position in Monitoring, Evaluation Accountability and Learning; experience in projects strengthening government systems and structures or projects in the education sector is an asset. Demonstrable experience with the development of indicators, the use of M&E tools and implementation of M&E processes, including data collection techniques and methodologies, data collection and analysis. Knowledge and/or experience with monitoring learning outcomes at early childhood education level is an added advantage. Experience with data collection and quantitative analysis methods and tools, especially MS Excel and Kobo Collect/Survey CTO/ODK. Knowledge of Stata and Power BI/Tableau is a plus. Ability and willingness to travel frequently. Experience of working in a multicultural team. Language skills: Fluent in English

Job Description Our client, an NGO that works tirelessly across developing nations to strengthen education systems, ensuring access, equity, and excellence in learning for all is looking to hire a Finance Officer to join their team. The Finance Officer will ensure procedures are properly followed by the organization’s staff and make the necessary preparations for the accountants and the operations manager. Key Tasks and Responsibilities Update payment tracker tool when necessary and provide updates to staff and colleagues. Ensure timely payment to vendors and partners by following processes and communicating with stakeholders. Prepare payments in banking software for Management to action. Document checks and consolidation for Navision. Provide information on the funds needed with the Operations Manager. Credit cards expenditure and reconciliation. Manage disbursement of funds, ensuring proper documentation. Monitor cash flow to ensure adequate funds are available for program activities. Processing and payment of per diems and retirements in a timely fashion. Track organizational assets and support asset audits. Manage petty cash and payment of office utilities with appropriate approvals. Process salaries and benefits for staff. Calculate and file tax and social security contributions. Provide support to the accounting team when necessary. Ensure financial documentation for procurement is complete and compliant. Ensure compliance with local labor and tax laws. Alert management to any suspected irregularities or risks. Desired Skills, Qualifications and Experience: Must have a minimum certification of ACCA/CIMA/ZICA Part II. Must be registered with the Zambia Institute of Chartered Accountants (ZICA). Must have proven experience (3–5 years) in finance. Excellent attention to detail and problem-solving skills. Strong organizational and time management abilities. Ability to work independently and as part of a team. Should be fluent in English. Experience in a non-profit organization is a plus.

Job Description Our client, an NGO that works tirelessly across developing nations to strengthen education systems, ensuring access, equity, and excellence in learning for all is looking to hire a Project Coordinator to join their team. The Project Coordinator will coordinate the workplan according to the budget allocated. Key Tasks and Responsibilities The Project Coordinator will be responsible for approving overtime; recoup leave and teleworking for their direct team members. The Project Coordinator will also manage the budget for the project activity and all logistical needs ranging from participant registration and payments, venue selection and payments, logistical arrangements, accommodation for staff. Supervise and provide day-to-day operational supervision instruction to the Education Advisors assigned to the project program. Have regular progress meetings with direct reports to follow up on their work, professional development goals and competences needed for the role. Support bi-annual Development Cycle meetings for each direct report with the Education Manager. Developed a project workplan with a clear GANTT chart for each program activity that is assigned to you. Coordinate internal resources / stakeholders such as the Education Advisors, Strategic Education Advisors, MEAL Advisors and Operations Procurement Officers. Pro-actively participate in bi-weekly Project Coordinators meetings and contribute to the agenda by addressing improvements that benefit the development of the projects as well as the organization. Support the Operations Officer with the communication to coordinate with third parties/vendors for the flawless execution of activities. Monitor project progress in the leadup to donor reporting the activity. Act as the first point of contact and communicate project status to all stakeholders within the organization. Schedule and organize project meetings, prepare agendas, and document meeting minutes with action plans related to the project deliverables. Track deliverables and ensure timely completion of project milestones. Track project budget and liaise with the accounting team to ensure proper budget management. Track quarterly forecast with the accountant assigned to the project and ensure monthly bookings are incorporated correctly in the forecast. Conduct risk assessments and escalate issues when necessary. Follow internal processes and adhere to approval flows as mentioned in the Standard Operating Procedures (SOP) within the organization. Desired Skills, Qualifications and Experience: Must have a minimum of a bachelor’s degree. Must have proven experience (minimum 5 years) in project management. Should have strong organizational and time management abilities. Should be an excellent communicator and possess stakeholder management skills. Should be a strong team player. Should be proficient with MS Excel (e.g., VLOOKUP, pivot tables). Should possess excellent problem-solving skills. Should be fluent in English. Previous experience in a supervisory role is a plus. Experience in a non-profit organization is a plus.

Job Description Job search tools Position Title: Intern – Tutor Duration: 6 Months Job Description: We are seeking dedicated and enthusiastic individuals to serve as Intern – Tutors for a six-month internship program. This opportunity is ideal for recent graduates who are passionate about education, mentorship, and academic support. Intern – Tutors will assist with tutoring, mentoring, and supporting learners in various disciplines, helping them build foundational knowledge and skills. Minimum Qualifications: A Bachelor’s degree in any of the following fields: Law Agriculture Business Administration Public Administration Public Health Education Economics Information Technology (IT) Clinical MedicineJob search toolsBuy vitamins and supplements A Master’s degree in a relevant field will be considered an added advantage. Key Responsibilities: Provide subject-specific tutoring and mentorship to students. Assist in developing educational content and learning materials. Conduct study sessions, tutorials, and group discussions. Support students in setting and achieving their academic goals. Participate in departmental activities, training, and administrative tasks as assigned. Skills and Competencies: Strong academic background in your area of specialization. Excellent communication and interpersonal skills. Ability to engage and motivate learners. Good organizational and time-management abilities. Team player with a passion for education and student success.

Job Description Texila American University is a World Class Affordable Educational Provider. We are a forward-looking, modern university with a proud tradition as a provider of high-quality education and a focus on applied research. Texila Group has 4000+ students from 70+ countries for its varied program verticals. The University is currently seeking to recruit a suitably qualified individual for the position of IT Assistant Qualifications Grade 12 full certificate Degree in Information Technology, Computer Science or any related field Note: Ensure All qualifications are verified by the Zambia Qualifications Authority (ZAQA) Experience 1. Minimum of 2 years’ experience. 2. Must have good knowledge and experience in: Server Administration Operating systems installations Network configuration. Hardware deployment. Database management. Computer security Systems

Job Description Job search tools “We encourage people with disabilities to apply.” Summary: Functions / Responsibilities: Satisfy internal and external customers Approach and greet customers as required when working on the floor and respond to their queries and requests according to our culture of service to customers Assist customers by taking them to a sales consultant who can provide them with in depth product knowledge and guidance Carry out duties at the Information Desk as and when scheduled in an efficient manner ensuring that knowledge of in-store promotions, store lay out and store management teams is up to date Assist customers with price queries Resolve queries on incorrect pricing/shelf edge ticketing Report to Front End Manager and Sales Manager if barcodes for specific items are incorrect on the system so that they can be overridden on the system. Assist with cashiering Conduct cashiering duties from time to time as scheduled in order to reduce pressure on front line during peak trading times Understand all policies and procedures pertaining to handling cash floats and cashing up at the end of a shift Collect the float and check the seal number of the float bag to the previous day’s control Obtain a Deposit client card from the banking clerk, record the number on the float register and sign for it when applicable Open the float bag, count the float, report any discrepancies to the banking clerk and ensure that these are Recorded on the float register which must be signed together with the banking clerk. Ensure that float has enough change before proceeding to the till point. Work only on own float, placing it in the till drawer and ensuring that the till drawer is locked and sealed in a till drawer float bag when proceeding To and from the banking office. Ensure that a security guard escorts you from the banking office to the till Point. Log in the terminal using your own user ID and password, put the till drawer with the float into the till and lock The till. Keep the till drawer float bag until the end of the day. Check your stationery and ensure that you have staples, till rolls and pen, as well as BoE till rolls. Adherence to float collection procedures Process all sales accurately and according to the laid down business processes which includes collection and delivery sales, sale of gift vouchers and airtime, ringing up correct quantities (especially on items sold in meters) and scanning one item at a time accurately, price differences, incorrect barcodes, items that go below cost, requests for discount, ringing up of repairs Accept the following types of tender and process accurately according to laid down business processes: credit/ debit cards, cash, cheque, vouchers (refund/ gift vouchers), money transfers, accounts, receipt on accounts, discounts Pick, pack and count stock Pack stock from the Receiving and Stock back up areas onto the sales floor on the correct shelves with the correct number of facings Place the pricing tickets correctly below the stock for customers to see Inform the line manager where pricing tickets are missing so that these can be printed and placed Identify damaged stock and inform the line manager so that the necessary process can be implemented. Ensure that customers’ goods are packed into the trolley. Carry out verbal orders/instructions from your line manager at all times and if not sure about how to carry out a task, request assistance from your line manager or other senior staff member Assist stock control team with stock count and stock take preparation Conduct stock counts in various departments as required and complete relevant documentation for the Stock Control team Assist customers with picking and packing stock in the Despatch area House keeping Maintain housekeeping standards by ensuring that aisles are neat and tidy and well merchandised according to the correct merchandising standards Ensure stock is packed in allocated areas as soon as possible so as not to be left in the aisles Perform general cleaning duties to ensure that aisles and shelves are presentable Requirements: Minimum Academic, Professional Qualifications and Experience required for this position Grade 12 Certificate Product Knowledge Training 1-2 years’ experience Must demonstrate willingness to learn Excellent customer service orientation and high integrity Attention to detail and ability to work under pressure Ability to Build and influence others Competencies: Product Knowledge Selling skills Team Player Communication skills Perform under pressure Adaptability and Ability to Build and influence others Strengthen Reputation, Ensure customer / Member centred Performance Ensure Execution and Achieve Results Develop Talent Network Internally and Externally Customer focused. “Employment Equity Policy Requirements may be applicable” Sharing is Caring! Click on the Icons Below and Share

Job Description Job Title: Food and Beverages Supervisor Department: Food & Beverage Reports To: Hotel General Manager Location: Mika Hotel Limited Job Type: 2 years contract renewable based on performanceJob search tools Job Summary Mika Hotel Limited is seeking a highly motivated, experienced, and detail-oriented Food and Beverages Supervisor to oversee the daily operations of our Food & Beverage (F&B) department. As an F&B Supervisor, you will ensure superior guest satisfaction, maintain high hygiene standards, optimize business performance, and provide strong leadership to the service team. This role is key to upholding the hotel’s commitment to excellence in hospitality, efficiency, and culinary quality. Key Responsibilities Supervisory & Operational Duties Oversee daily operations of all F&B outlets including restaurants, room service, bars, and events catering. Supervise and coordinate the work of F&B staff to ensure efficient service and compliance with hotel standards. Monitor inventory, order supplies, and coordinate with the kitchen and procurement departments. Ensure compliance with health, safety, and hygiene regulations in all areas of food preparation and service. Maintain cleanliness and proper organization in all F&B areas. Quality & Guest Experience Maintain high levels of customer service by training staff on hotel etiquette and professional service delivery. Handle guest complaints and feedback promptly and professionally. Conduct regular inspections to ensure quality control of food, beverages, and service delivery. Menu & Business Development Collaborate with the Executive Chef to review, enhance, and innovate menus. Identify trends, create seasonal or promotional menus, and recommend pricing strategies. Promote F&B offerings through internal and external marketing campaigns to boost revenues. Staff Training & Motivation Train new and existing team members on SOPs, customer service, safety standards, and hygiene practices. Motivate, mentor, and evaluate staff performance to ensure a productive and team-oriented work environment. Schedule staff shifts and manage attendance, discipline, and team morale. Job search toolsBuy vitamins and supplements Administrative Duties Prepare and submit reports on sales, labor costs, food wastage, and inventory usage. Assist in budgeting, forecasting, and cost control measures. Support the F&B Manager in achieving departmental KPIs and strategic goals. Key Performance Indicators (KPIs) Guest Satisfaction Score (GSS): Maintain a minimum of 90% positive feedback in guest reviews. Hygiene & Safety Compliance: Zero non-compliance issues in health and safety audits. Revenue Growth: Minimum 10% increase in F&B revenue quarter over quarter. Menu Development: At least one successful menu revamp or new offering per quarter. Staff Performance: Staff turnover below 5% annually and consistent achievement of service standards. Inventory Management: Monthly variance within 1.5% of ideal usage. Core Competencies Leadership & Supervision: Strong ability to manage and develop a dynamic team. Customer Service Excellence: Demonstrated ability to deliver world-class guest experiences. Attention to Detail: Meticulous in maintaining hygiene, presentation, and service standards. Communication Skills: Strong verbal and written communication with staff and guests. Problem Solving: Quick and effective in resolving operational and guest issues. Business Acumen: Ability to analyze financial reports and drive revenue through continuous promotion of various goods and services. Team Building & Motivation: Skilled at fostering a motivated, cooperative, and efficient team. Creativity: Ability to bring fresh ideas to menu development and service innovation. Qualifications & Experience Diploma or Higher in Hospitality Management, Food & Beverage Management, or related field. Minimum of 3–5 years of experience in a supervisory role within a hotel or upscale restaurant. Strong knowledge of food safety and hygiene standards (HACCP certification is a plus). Experience with Point of Sale (POS) systems and Microsoft Office. Proven ability to lead and motivate a diverse team. Flexibility to work shifts, weekends, and holidays as required. Buy vitamins and supplements

Job Description Job search tools Job Title: Graduate Trainee Program Are you a passionate and vibrant recent graduate ready to kickstart your career in a dynamic environment? We are excited to announce our graduate trainee program, designed to provide a strong foundation for graduates to begin and grow their careers within our organization. The purpose of the graduate program is to attract and develop high-potential recent graduates by providing structured training, mentorship, and cross-functional exposure. We aim to get individuals with creative and innovative ideas that will make a positive impact to the business. The graduates will undergo an eleven month program that will equip them with practical work experience and soft skills that they can apply within the organization and thereafter. Responsibilities; Assist in day-to-day tasks and projects across different teams. Participate in training sessions and workshops to develop both technical and soft skills Collaborate with team members on cross-functional initiative Contribute fresh ideas and perspectives to help improve processes and drive innovation Engage in mentorship programs with experienced professionals Work on real-world projects that directly impact our business Actively seek feedback and continuously improve your performance Participating in meetings, workshops, and team-building events. Job search toolsRemote work opportunities Candidate Requirements Bachelor’s degree in Business administration, Engineering in Telecom’s, Public Administration, Computer Science or any other related fields Must be a recent graduate 0-2 years of experience Willingness to learn and adapt Excellent interpersonal skills.

1.ROLE IDENTIFICATION JOB TITLE: TECHNICAL MANAGER DIRECT REPORTS TO: CHIEF OPERATIONS OFFICER 2. JOB PURPOSE We are seeking a highly skilled and experienced Technical Manager to oversee the planning, installation, and maintenance of CCTV systems, alarm systems, and vehicle tracking solutions for our clients. The ideal candidate will lead a team of technicians, ensure all projects are delivered to specification, and maintain high standards of safety, quality, and customer satisfaction. 3. KEY RESPONSIBILITIES Lead and manage the technical team responsible for installations and maintenance of electronic security systems. Plan, schedule, and oversee the installation of CCTV, intrusion alarm systems, access control, and vehicle tracking systems. Conduct site surveys and develop technical proposals and installation plans based on client requirements. Ensure that all systems are installed and maintained in compliance with industry standards, company policies, and relevant regulatory requirements. Troubleshoot and resolve technical issues promptly and efficiently. Provide technical support to sales and customer service teams during pre-sales and after-sales stages. Supervise and mentor technicians, providing training and performance feedback. Develop and maintain relationships with equipment vendors and service providers. Ensure inventory and proper maintenance of all tools, equipment, and systems. Keep up to date with industry trends, technologies, and regulations. Job search tools 4.NATURE OF DECISION MAKING a) Strategic b) Financial c) Analytical 5. QUALIFICATIONS: Minimum Grade 12 Certificate with 5 ‘O’ levels with credit or better in Mathematics and English Diploma or Degree in Electronics, Electrical Engineering, Telecommunications, IT, or a related technical field. 6. EXPERIENCE: Minimum 5 years of experience in electronic security systems installation and maintenance, with at least 2 years in a supervisory or managerial role. ATTRIBUTES & SKILLS Excellent leadership and team management skills. Strong problem-solving and analytical abilities. Good communication and interpersonal skills. Ability to work under pressure and meet tight deadlines. Attention to detail and a commitment to quality service delivery. Strong technical knowledge of CCTV (analog and IP systems), alarm systems, access control, and vehicle tracking technologies. Valid driver’s license.

JOB TITLE: RAPID RESPONSE MANAGER DIRECT REPORTS TO: OPERATIONS MANAGER 1. JOB PURPOSE Magnum Security Company is seeking a dynamic and experienced Rapid Response Manager to oversee and coordinate the company’s emergency and rapid response operations. The successful candidate will lead the rapid response teams, ensure efficient deployment to security incidents, maintain operational readiness of vehicles and equipment, and uphold client safety and satisfaction in high-pressure situations. 2 KEY RESPONSIBILITIES Plan, direct, and supervise all rapid response operations to ensure swift and effective handling of security incidents. Lead, train, and manage a team of rapid response officers to maintain high levels of readiness, discipline, and professionalism. Coordinate real-time deployment of response teams to alarm activations, emergencies, or distress calls from clients. Monitor GPS and radio communications to ensure efficient routing and dispatching of response units. Ensure all response vehicles are fully operational, fueled, and equipped with necessary tools at all times. Develop and implement response protocols, incident escalation procedures, and operational checklists. Maintain incident logs and generate accurate, timely reports on all rapid response activities. Liaise with clients, police, and emergency services during and after incidents. Conduct periodic drills and simulations to test team readiness and improve response time. Investigate and report on all incidents attended by rapid response teams. Collaborate with other departments (control room, patrol, technical) for seamless service delivery. 4.NATURE OF DECISION MAKING a) Strategic b) Financial c) Analytical 5. QUALIFICATIONS: Minimum Grade 12 Certificate with 5 ‘O’ levels with credit or better in Mathematics and English Diploma or Degree in Security Management Valid driver’s license with a clean driving record. Additional certifications or endorsements related to emergency vehicle operation are a plus. 6. EXPERIENCE: Minimum At least 5 years of experience in a supervisory security role, with 3 years in rapid response or tactical operations. ATTRIBUTES & SKILLS Excellent leadership and decision-making skills under pressure. Strong situational awareness and risk assessment capabilities. Effective communication and interpersonal skills. High level of integrity, discipline, and professionalism. Ability to work flexible hours, including nights, weekends, and on-call duty. Strong organizational and time-management skills.

Job Description 1. ROLE IDENTIFICATION Job Title: TRAINER/INSTRUCTOR Direct Reports: OPERATIONS MANAGER 2. JOB PURPOSEJob search tools The Trainer/Instructor will be responsible for developing and delivering comprehensive training programs for security personnel. This role involves creating instructional materials, conducting training sessions, and evaluating the effectiveness of training programs to ensure that all employees are equipped with the knowledge and skills needed to perform their roles effectively. 3.KEY RESPONSIBILITIES Curriculum Development: Design and develop training materials and programs tailored to the needs of various security roles. Instruction: Deliver engaging training sessions using a variety of instructional methods, including lectures, hands-on activities, and simulations. Assessment: Evaluate the performance of trainees through assessments, practical exercises, and feedback sessions. Compliance: Ensure all training programs comply with industry regulations, company policies, and best practices. Continuous Improvement: Regularly review and update training materials to incorporate new information, technologies, and practices Mentorship: Provide ongoing support and mentorship to trainees, fostering a culture of learning and development. Collaboration: Work closely with management and other departments to align training programs with organizational goals. Reporting: Maintain records of training activities and provide reports on trainee progress and program effectiveness. 4.NATURE OF DECISION MAKING a) Analytical b) StrategicJob placement agencies c) Financial 5. QUALIFICATIONS: Minimum Grade 12 certificate, with 5 ‘O’ levels with credit or better in Mathematics and English Diploma in Security Management is an added advantage 6.EXPERIENCE: Minimum Five [5] years of experience in security operations, training, or a related field. ATTRIBUTES & SKILLS Strong leadership and interpersonal skills. Ability to adapt training methods to accommodate various learning styles. Detail-oriented with strong organizational skills. Passion for teaching and fostering professional development.

JOB TITLE: LOGISTICS MANAGER DIRECT REPORTS TO: CHIEF OPERATIONS OFFICER 1. JOB PURPOSE Magnum Security Company is seeking a competent and proactive Logistics Manager to oversee and coordinate all logistics and supply chain operations for the company. The successful candidate will be responsible for the effective management of fleet operations, procurement, inventory, distribution of equipment, and logistical support for field teams to ensure operational efficiency and cost control. 2. KEY RESPONSIBILITIES Manage and coordinate all logistical functions, including fleet management, asset tracking, procurement, and equipment distribution across various sites. Ensure the availability, readiness, and maintenance of all company vehicles, including rapid response and patrol units. Develop and implement logistics policies, procedures, and best practices aligned with the company’s operational objectives. Monitor fuel consumption, vehicle servicing schedules, and driver usage logs to control costs and minimize downtime. Maintain accurate inventory records of uniforms, security equipment, and consumables, and oversee restocking based on operational needs. Coordinate procurement of logistics-related supplies and ensure timely delivery to operational teams. Manage relationships with vendors, service providers, and contractors to ensure quality and cost-effectiveness. Support deployment planning for guards, technicians, and rapid response teams to ensure timely mobilization to client sites. Collaborate with the Operations and Finance departments to manage budgets, logistics forecasting, and reporting. Ensure compliance with all transport, safety, and regulatory requirements as per Zambian laws. Prepare regular reports on logistics performance, vehicle usage, equipment status, and stock levels. 4.NATURE OF DECISION MAKING a) Strategic b) Financial c) Analytical 5. QUALIFICATIONS: Minimum Grade 12 Certificate with 5 ‘O’ levels with credit or better in Mathematics and English Diploma or Degree in Logistics, Supply Chain Management, Business Administration, or related field. 6.EXPERIENCE: Minimum 5 years of relevant experience in logistics or fleet management, preferably in the security or service industry. ATTRIBUTES & SKILLS Strong organizational and time-management skills. Excellent communication and leadership abilities. High level of integrity, reliability, and attention to detail. Ability to work under pressure and manage multiple priorities. Problem-solving and cost-control mindset. Valid driver’s license.

Job Description About the role: A critical role responsible for business and smooth operations of the branch. The Credit Officer is fully accountable for high performance of the branch as a profit center by courteously attending to clients, meetings sales targets, calling clients, taking part in marketing activities and providing excellent customer service to achieve set business targets. Key Responsibilities: Business Management & Sales: ✓ Screening and counter-checking all submitted loan applications. ✓ Arrange appointments with clients as well as prepare a complete loan assessment in line with the Creditcare credit policy. ✓ Exercising sound commercial judgment in resolving issues appropriately within the confines of the company’s credit policy, sales strategy and other company rules/policies. ✓ Provide input into new product development as well as channels and distribution of products. ✓ Drive new sales revenue and total revenue through acquisition, deepening and retention of customers. ✓ Closely collaborate with Senior management, Marketing Managers, Consultants and Independent Agents on effective outreach mechanisms and secure cost effective platforms to penetrate the markets Customer Relationship Management: ✓ Be the first point of contact within the customer feedback mechanism to ensure the facilitation of continuous flow of feedback for continuous improvement, championing speedy resolutions of customer complaints. ✓ Manage a customer feedback mechanism and reporting escalating challenging customer complaints to the respective supervisor or operations manager.Job search tools Risk Management & Control: ✓ Monitor adherence to all set controls in order to mitigate business risks. ✓ Ensuring proper documentation is stored in line with the provided company’s regulatory and legal guidelines ✓ Ensuring adherence to policy in safe handling and management of cash in the branch i.e. custody, cash holding limits, repatriations, and disbursements. Desired Qualification & Experience: 1. Excellent analytical and communication skills (both in writing and orally) High levels of integrity 2. Good banking and accounting skills 3. Good knowledge of all products and services offered by the company 4. Ability to use a variety of computer applications Fluency in English and any other local language 5. A minimum of a Diploma, preferably a Bachelor’s Degree in Banking & Finance, Economics, Business Administration or Accounting or any other Commercial Related Degree from a recognized University 6. Full Grade Twelve (12) Certificate.

Job Description Poultry Supervisor wanted Our farm located in 22 Miles area of Lusaka requires the services of an experienced poultry supervisor. Key requirements Prior experience in rearing broilers Full Grade 12 Certificate Certificate or diploma in Agric Class C1 or above drivers license Married Sober Benefits Competitive compensation package Accommodation provided on the farm Production bonuses

Job Description Reporting to: Public Relations Manager. Key Duties Supervise and undertake effective media relations to promote favourable coverage in the media. Supervise and undertake creative publicity activities thatgenerate media coverage and capture the attention of the public. Supervise and undertake effective Quality content creation to generate interest. Supervise and undertake greater information flow through putting in place measures that ensure the public and the company is provided with all necessary information on cases of public interest. Effectively coordinate the production of information materials to facilitate dissemination of key information. Ensure timely the archiving of media reports and publications and other relevant materials to facilitate efficient storage and retrieval of information. Supervise timely development of work plans, budgets, and operationalization of the same to monitor, evaluate and enhance performance. Supervise effective utilization of material resources in the company to ensure effective and efficient operations. Undertake consistent subordinate coaching with on-demand content to ensure seamless provision of public relations engagement between the company and the public. Writing and producing presentations, articles, press releases and social media posts. Organise and attend promotional events such as press conferences, open days, exhibitions, tours, and visits. Provide clients/colleagues with information about new promotional opportunities and current PR campaigns’ progress. Analyse media coverage. Coordinate and analyse the success of online advertising. Keeping records of progress, budgets, and timescales, and keeping clients/colleagues up to date with these. Job search financing Key Requirements and Skills Excellent supervisory, people management and time management skills. Initiative and judgement, high levels of integrity, ability to cope under pressure, attention to detail, and ability to multitask. Knowledge of Publication Packages and Excellent computer skills (MS Word, Excel, Power Point etc.) Excellent communication skills both orally and in writing. Excellent interpersonal and Presentation skills. The ability to prioritise and plan effectively. Digital media skills, such as graphic design, video editing and blog administration. Social media management experience. Minimum Requirements Grade 12 certificate with 5 ‘O’ levels. Bachelor of Art in Mass Communication or Public Relations. Master’s degree in any related field will be an added advantage. Minimum of 5years working experience at Senior Management level. Must be a member of Zambia Institute of Public Relations and Communication (ZIPRC) with a valid practicing license. Why Join Us? Work with a passionate and dynamic team. Competitive salary and comprehensive benefits package. A culture of innovation, inclusivity, and professional development. The application deadline shall be 17:00 hours on Monday, 21st July 2025. If you do not meet the mandatory requirements, DO NOT APPLY. Only candidates who meet the minimum qualifications and experience required shall be considered for shortlisting. Shortlisted candidates shall be invited for interviews. No form of lobbying or corruption will be allowed.

Job Description We are looking for a Workshop Stores Assistant Officer who shall be responsible for supporting the efficient operation of a workshop’s stores, including receiving, storing, issuing, and maintaining records of truck spare parts and equipment. He must ensure that the right materials are available when needed for maintenance and repair work. Requirement Must possess a Diploma in stores Management or Transport and Logistics. Must be 25 years or above Previous experience in Stores Management or Transport and Logistics will be an added advantage. Key Responsibilities: Receiving and Storing Goods: Verifying deliveries against purchase orders, ensuring proper storage of items, and maintaining accurate inventory records. Issuing Spare parts and other Materials: Fulfilling requests for spare parts and materials from the workshop team and updating inventory records. Inventory Management: Monitoring stock levels, identifying items needing reordering, and potentially generating labels for items.Job training programs Maintaining Records: Preparing and maintaining records and reports of inventory, shortage and goods issued. Safety and Compliance: Adhering to safety procedures and maintaining a clean and organized workspace. Supporting Workshop Operations: Assisting with tasks related to the smooth functioning of the workshop, including potentially assisting with the mobilization of tools and equipment Skills and Abilities: Organizational Skills: Essential for managing inventory, maintaining records, and ensuring efficient workflow. Attention to Detail: Important for accurately receiving, storing, and issuing materials, as well as maintaining inventory records. Communication Skills: Ability to communicate effectively with workshop staff, suppliers, and internal departmental supervisors. Physical Stamina: May be required to lift and move items, particularly in a workshop environment. Computer Literacy: Knowledge of excel and general computer skills:Vehicle Inspections Skills and Knowledge of spare parts: Ensuring that all truck parts are intact as well as reporting missing and damaged parts. Truck Dispatch: Coordinating dispatch of trucks so that they set off on time to avoid delays , penalties and other costs

Location: Lusaka. Job Type: Full Time Qualifications and Experience: Grade 12 certificate Certificate in care giving or Health care is an added advantage Experience in taking care of learner’s or members of society with special needs. Experience in the teacher aid position is an added advantage. Must be willing to obtain necessary training.

Great North Road Academy is seeking for dynamic and dedicated Teachers to join our committed academic team. Key Responsibilities: Developing lesson plans aligned with the school’s curriculum and participate in Extra- Curriculum Activities. Preparing students for internal and external examinations. Using modern teaching tools and technologies to enhance learning. Assessing, recording, and reporting on the development, progress, and attainment of Learners. Participating in departmental meetings, training programs, and school events. Maintaining discipline and ensuring a safe learning environment. Qualifications and Experience: Must have a Diploma or Bachelor’s Degree in Education with the subject Combination. Must have a Valid practicing license from Teaching Council of Zambia. Must have a minimum of 2 years proven teaching experience Must have a Strong communication, organizational, and classroom management skills. Must be Computer literate and proficient in educational technology tools.

Job Description Job Summary: We are seeking a motivated and detail-oriented Audit & Accounting Intern to join our Finance team. The successful candidate will gain hands-on experience in accounting processes, internal audit procedures, and financial reporting. This internship provides an excellent opportunity for a student or recent graduate to develop practical skills and contribute to real business projects. Key Responsibilities: Assist in conducting internal audits, including planning, fieldwork, and reporting. Support the accounting team with journal entries, account reconciliations, and general ledger maintenance. Help in the preparation of financial reports and working papers. Participate in month-end and year-end closing processes. Analyze financial data and assist with identifying discrepancies or unusual trends. Assist in ensuring compliance with company policies, procedures, and regulatory standards. Support the documentation of audit findings and recommend corrective actions. Perform administrative and clerical tasks to support the department, including filing and data entry. Assist with inventory counts and fixed asset verifications. Collaborate with team members across departments for cross-functional learning and support. Qualifications: Currently pursuing ZICA or recently completed a degree in Accounting, Finance, Auditing, or a related field. Basic knowledge of accounting principles and financial reporting. Proficiency in Microsoft Office (especially Excel); knowledge of accounting software is an added advantage. Strong analytical and problem-solving skills. High level of attention to detail and accuracy. Excellent organizational and time management abilities. Good communication and interpersonal skills. Ability to handle confidential information with integrity. Kindly forward all relevant documents to the following email:

Job Description Overview The Human Resources and Administration Officer works closely with the Director of Human Resources and Administration to provide Human Resources and Administration support to the Jhpiego office for the effective delivery of Human Resources and Administration services and functions. Shall provide oversight to all administrative aspects for Jhpiego’s Country office and Field Offices. This includes advising line managers and staff on all Human Resources and Administrative matters and policies: recruitment, performance management, HR administration, sub-contracted services, Landlord, and other office service providers, and employee relations in accordance with the HR policies. The HR Officer will also ensure compliance with the Zambian labour laws. Responsibilities. Assist the HR Director in the recruitment process, including review of job descriptions, screening of applications, interview and selection process, reference checks, and Salary survey input and salary determination for new hires in conjunction with the Director of Human Resources and Administration Placement of adverts in consultation with recruiting managers in ICIMs and in the media to fill vacant positions. Provide advice to staff and supervisors on various HR and Administrative policies, and good practices for effective and motivated staff. Serves as the contact for Landlords and other office providers, including cleaning Services, security, Council/Local Municipal Authority certification, and in-country Jhpiego registration Draft all administrative-related Technical Services Contracts (TSCs) and memorandums of Understanding (MoUs)for review by the supervisor and have them by the Jhpiego Home Office and Country Director and ensure proper filing and arching of documentation. Oversee the review and renewal of the Jhpiego Medical Insurance scheme; Provide day-to-day administration of staff benefits and answer queries from staff regarding Coordinate onboarding (orientation) of new staff with other departments to support the learning process of new employees and follow up with new staff to ensure adaptation and identify problem areas. Maintain up-to-date employee records in both electronic Jhpiego Management Enterprise System (JEMS and iCIMS) and hard copy files, and ensure the files are complete and all required documentation is maintained in a confidential and secure manner. Assist the HRA Director in ensuring that all staff complete their performance appraisals accurately and timely in JEMS and follow up on missing appraisals. Prepare payroll for the Country Office Maintain up-to-date employee records in both electronic Jhpiego Management Enterprise System (JEMS and iCIMS) and hard copy files, and ensure the files are complete and all required documentation is maintained in a confidential and secure manner. Responsible for drafting, processing, and maintaining records of staff contracts and consultants. Collaboration with the local legal Counsel on labor–related matters as may be necessary to avoid litigation, as directed by the Director of Human Resources and Administration Mitigate and resolve human resource conflicts and issues, seeking assistance and guidance from the Director of Human Resources and Administration or other senior staff Terminal calculation for the end-of-staff employment contracts and circulation for approval to facilitate payment. Allocate workspaces and accessories to new employees and ensure the proper filing and archiving of documents. This will include security, grounds maintenance, phone contracts, office equipment, cleaning and sanitary services, garbage, electricity, water, and all utilities, the gen set, and fire extinguishers. Review and trigger Lease renewals for both offices with landlords and keep a schedule that tracks expiry and renewal periods for all leases and all service contracts. Ensure that all offices, conference rooms, and surroundings are well-cleaned and maintained Update administrative policies and communicate to staff all administrative charges. Trigger procurement for all office stationery/consumables for both the country office and the Field offices. Assist in the administration of HR Policies, addressing staff grievances, and handling disciplinary issues within policy and labor laws to avoid litigation. Coordinate the staff welfare initiatives and all staff events; staff recognition awards, staff retreats, team building and meetings, and wellness activities. Oversees the implementation of the administrative operating systems for the country office, compatible with Required Qualifications Bachelor’s degree preferably in the field of Human Resources Management, Business Administration, Social Science, Management, or a related field. Ability to gain the trust and confidence of colleagues to handle confidential matters discreetly and have experience in conflict resolution. Demonstrate ability to implement and manage all aspects of the Human Resources and Administration function in line with current practices and trends Must have a Post Graduate Diploma in Human Resources Minimum 5 -6 years relevant In-depth knowledge of Zambian labour Good computer skills, particularly use of Human Resources Information Excellent organizational skills, including the ability to Excellent interpersonal and communication skills Be of high integrity and have a sense of Computer skills including demonstrated hands-on experience with MS Word, MS PowerPoint, and MS Proficiency in both written and spoken Member of the Zambia Institute of Human Resources Please note that all professional qualifications should be certified by the Zambia Qualifications Authority Applicants must submit a single document for upload to include: cover letter, resume and reference For further information about this post and Jhpiego, visit our website at www.jhpiego.org Note: The successful candidate selected for this position will be subject to a pre-employment background investigation. Jhpiego is an Affirmative Action/Equal Opportunity Employer Jhpiego, a Johns Hopkins University affiliate, is an equal opportunity employer and does not discriminate on the basis of gender, marital status, pregnancy, race, color, ethnicity, national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, other legally protected characteristics or any other occupationally irrelevant criteria. Jhpiego promotes Affirmative Action for minorities, women, individuals who are disabled, and veterans. EEO is the Law

Job Description The Sales Administrator supports the Business Development Team by administering the sales information system and provides administration services for the Business Development Team and staff. The position ensures that all new accounts are created in the system and contracts create and updated accordingly and forwarded to different departments as required and CRM is updated by the Team Key Responsibilities Create new and additional contracts in GardaWorld systems. Follow up on deployments and technical installation until billing is done Collate data from the Business Development Team Keep stock and order materials and stationery used by all the sales team. Make internal requisitions for Business Development Team and Marketing Department. Check that sales orders include the correct prices, discounts and product numbers and enter them into the system. Follow up on status reports and provide information on sales by product line or territory that Head of Business Development uses to prepare reports and monitor performance; Responsible for order processing, offer assistance to Sales Executive in closing sales, and act as an extension of the sales team when representatives are away from the office. Create welcome packs for clients. Create paperwork for the Sales Executive daily and forward to Operations/Technical and Billing Department Handle incoming calls and correspondence regarding sales, respond to clients when need arises, and alert the sales team for any urgent issues. Follow up on CRM input by Sales Executive’s, give updates on order status and delivery details so that they can keep customers informed. Manage and track price increase with clients and escalate as necessary; and Compile Weekly/Monthly termination reports for all regions when required Qualifications & Experience Diploma in business administration or equivalent. Minimum three (3) years’ experience performing sales administrative duties; Demonstrable experience and knowledge in CRM. Has practical experience with managing communication in a busy office; and Tech savvy with basic knowledge of MS Word, Excel, MS Project.

Job Description Job training programs Job Summary The Accounts Clerk will be responsible for maintaining accurate financial records, including cash books, bank reconciliations, and creditor statements. The incumbent will be responsible for processing and capturing transaction data in a predictive manner, reconciling inter-shop transfers and sales, and ensuring timely statutory payments. The clerk will also manage source documents, support stock take procedures, and assist in preparing sales summaries for tax and rent purposes. Reporting to the Finance Manager, the Accounts Clerk will play a vital role in ensuring all financial processes are accurately executed and well-organized. Duties and Responsibilities: To obtain GRVs from all shops and capture them in Predictive. To obtain GRNs and inter-shop transfer notes from all shops and capture them in Predictive. To reconcile daily turnovers to the cumulative sales summary for the month and report to the Bookkeeper all discrepancies. To reconcile the sales control account in liaison with the Bookkeeper to ensure the account clears to zero. To prepare a sales summary that will be used for sales tax and rent computation and submit to the Bookkeeper for checking. To file all source documents in an orderly and systematic manner for the whole financial year. To keep records of all source documents (e.g., GRVs, GRNs, Transfer Notes, Invoice Books, Order Books) circulating in all shops. Ensure these are signed for by Shop Managers on both collection and return when used up. To ensure that source documents are received from shops timely and in full sequence. To check that all source documents from the shops are properly attached to third-party invoices and orders. These should also bear security stamps. To ensure all GRNs are attached to GRVs from Central Stores or credit notes from third-party suppliers. To conduct monthly stock-takes by following the stock take instructions circulated by the Accountant Qualifications & Skills:Job training programs GCE O’Level Certificate Degree in Accounts Professional qualification—full or part CIMA, ACCA, or CA Minimum Two (2) years’ experience Highly focused, result-driven and outstanding organizational skills. Should be highly computer literate. Be presentable and have a strong sense of integrity. Honest and the ability to work under minimal supervision are prerequisites.