Page 2 | Job vacancies in Zambia

Job Description Description To advise management on the most appropriate modes of transportation and supervision of Logistics activities to achieve best value for money and manage all Logistics processes of goods and services in accordance with laid down law and procedures. . Provide direct supervision to the Logistics Team, including development of individual roles and responsibilities, definition of tasks, development and documentation of professional development plans, and conducting performance appraisals with supervisee. Proposes, negotiates, and ensures the appropriate Logistics Service Levels to the business within the country, including cost/benefits objectives. Responsible for execution of strategies of inbound and out bound routing plans and dynamic load planning using company assets and third-party common carriers. Liaising and negotiating with suppliers and clearing agents as well as resolving all issues pertaining to imports and exports with ZRA. Support other functions that work closely with the department such Sales scheduling, Procurement, Production materials requirements and Transport. Monitor product import or export processes to ensure compliance with regulatory or legal requirements resolving customer issues aligned with any service failures that may arise. Coordinate with production facilities for accurate arrival of import of machines and spares to support production. Participate in scheduled meetings as needed to stay abreast of company requirements and opportunities and appropriately keep all departments abreast of trends and changes in the logistics industry. Following verification of satisfactory receipt of goods or services, submit timely and complete payment documentation to DCZL Finance staff. Manage the reconciliations of all inbound and out bound materials, physical stocks with the ERP and present daily/monthly reports. Maintain metrics and analyze data to assess performance and implement improvements. Ensure compliance of all regulatory requirements of rented depot facilities Manage weighbridge operations. Supervise, coach and train logistics workforce. Manage all depot operations across the country. Implement and adhere to DCZL financial, procurement and fraud management policies. Perform other duties as assigned by the CEO/Country Head or other senior staff. Requirements Grade 12 School Certificate with at least 5 “0” level credits including English and Mathematics Must have a Degree in Transport and Logistics Masters degree will be added advantage in relevant field Full Professional Membership. Have not less than 5 years relevant experience in management position and 10 years progressive experience. Must be a paid-up member of Transport & Logistics Excellent interpersonal skills Benefits Medical Insurance Cover In-House Pension Scheme Annual Production Bonus Life Assurance

Job Description Description Job Summary Define scope of work, man hours, spare parts and other resources (services….) to execute the maintenance activities of equipment taking into account the technical standards with the aim of implementing the activities efficiently and comply with safety and environment. . Key Duties and Responsibilities • Participate in both plant and department safety initiatives. Through planning activities, drive safety improvement in the plant. • Contributes to reducing and eliminating unsafe acts and conditions for workers, contractors and equipment, by supporting safety programs and the application of appropriate techniques and safe work practices. • With input from Inspectors, Execution and Production Departments, schedules and prepares all maintenance operations (weekly electrical/ instrumentation maintenance program, annual shut downs) • Maintains and updates the preventive maintenance program and its master schedule • Plans major equipment Peridical and annual overhauls. • Collects and handles all work requests and checks for information accuracy. • Manages maintenance scheduled backlog. • Analyses maintenance work; follow up the availability of spares, tools and equipment’s required. • Prepares time and cost estimates for work orders in consultation with executors. • Defines the specifications of the work contracted with Electrical and Mechanical Heads. • Maintains updates information on SAP. • Generate specifications for the purchase of parts required. • Updates work plans (Job plans) for Mobile and Fixed Plant Machinery • Support periodically reviews on the minimum stock of spare parts. • Coordination of resources according to plant strategy. • Maintains close communication with planning and mechanical execution areas. • Assist Method Manager to Manages general and specific technical documentation • Assists with analysis of plant/ Equipment defects with view to ensuring that maintenance practices comply with MSD/ Quality Assurance Standards. • Assists with preparation of maintenance budgets and follows them up. • Keeps himself/herself informed of general practices so as to ensure “on call-duty”. • Perform any other duties assigned by N+1 not listed in this job description but which by its nature is found to have an impact on the overall performance of the department or the company. Requirements • Bachelors degree in Mechanical Engineering, or is equivalent in Mechanical engineering. • Minimum of 5 to 7 years’ experience in manufacturing industries as a Planner/ Executor. • Basic knowledge of Electrical system Full Grade Twelve School Certificate Basic knowledge of Electrical and Hydraulic system Membership to EIZ and Registered Engineer Benefits Medical Insurance Cover In-House Pension Scheme Annual Production Bonus Life Assurance

Job Description Livingstone, Zambia Full-time Company Location: Avani Victoria Falls Resort Company Description Refreshingly understated, contemporary and simple. Whether you want a leisurely family break or romantic escape, AVANI hotels and resorts provide the right space for relaxed and inspired comfort. Discerning service, relaxed dining and engaging recreation facilities for all guests are a given. Job Description Understand the relative importance and priority of the current account base, so that personal efforts can be directed accordingly. Support the development of new client contacts and the maintenance of detailed information on the potential revenues from these accounts. Achieve all personal financial and non-financial objectives, working with department leadership to ensure these objectives are met. Take responsibility for your own professional development including strong financial literacy and negotiation skills, and strong face-to-face selling skills needed to become a future Sales Leader for Anantara and AVANI Maintain accurate management status reporting on business results, and associated action planning. Practice effective cost control and adhere to internal procedures for approval of expenditure Actively participate in client familiarization trips, site inspections, sales trips and roadshows as required to meet the sales targets of the hotel. Liaise effectively with all operational colleagues, providing support and information to ensure accurate delivery of our promise. In particular this includes Front Office, Reservations, and Events colleagues. Drive opportunities to upsell and cross-sell Anantara / AVANI products Maintain a full working knowledge of the IT support tools used in the world of sales today, including sales-specific software, property PMS, the Microsoft Office toolset Ensure that all paperwork associated with the work of the department is processed quickly and efficiently, including letters, emails, contracts and reports. Assist in establishing and maintaining client databases, and using those databases in promotions and marketing campaigns Provide all assistance to guests and clients in a proactive, professional and friendly manner Qualifications • College Certificate in Hotel management. • 1 year experience in hotel reservation or rooms division. • Familiar with the hotel operations available technology (PMS & RMS) and all distribution channels. • Understand the dynamics of regional & local markets, and local competitors. Additional Information Full grade twelve school certificate Three treceable referees with mobile numbers and emails

Job Description ZAMBIA FORESTRY AND FOREST INDUSTRIES CORPORATION PLC EMPLOYMENT OPPORTUNITY The Zambia Forestry and Forest Industries Corporation PLC (ZAFFICO) is a listed and publicly-traded Company whose mission is to establish and manage industrial exotic forest plantations and agroforestry products in order to meet demand and maximize return on investment. In pursuance of its mission and strategic goals, the Corporation is now inviting applications from suitably qualified and experienced candidates for the under listed position: 1.0 ACCOUNTS ASSISTANT – LUSAKA CORPORATE & SALES OFFICE 1.1 JOB PURPOSE To perform routine financial accounting tasks, maintain the cash book and undertake various related reconciliations to facilitate various payments and transactions. To provide efficient cashiering service in the assigned zone in order to receive payments by way of cash, credit cards and cheques from customers settling their bills for the Corporation products. 1.2 MAIN DUTIES AND ACCOUNTABILITIES OF THE JOB HOLDER The main duties and accountabilities for the job holder will be to: i. Maintain cash book by ensuring that it reconciles with the bank balance on monthly basis showing all receipts and payments; ii. Maintain creditors/purchases day book showing total VAT and amount (net) paid on purchases; iii. In-put tax on purchases for the VAT account every month; iv. Check payment vouchers for right codes so that they are posted into their respective accounts and cost centers; v. Maintain suppliers’ ledger control account through correction of mispostings by passing journal vouchers from time to time; vi. Confirm payments from customers and check for correctness prior to printing and issuing receipts; vii. Receive and resolve simple queries arising from payments and refer more difficult ones to supervisor; viii. Management of station imprest; ix. Prepare daily financial reconciliation statements detailing daily revenue collections; and x. May be required to prepare payment vouchers for both suppliers and staff members as and when the situation demands. 1.3 MINIMUM QUALIFICATIONS AND EXPERIENCE i. Full Grade 12 School Certificate; ii. Diploma in Accountancy or equivalent; iii. At least two (2) years proven experience in a similar role; iv. Member of Zambia Institute of Chartered Accountants (ZICA); and v. Competence in Sage accounting system is an added advantage. 1.4 PERSONAL ATTRIBUTES i. Excellent numerical skills; ii. Solid written and verbal communication skills; iii. Excellent communications skills; iv. Excellent organizational skills; v. Time-management skills, with the ability to prioritize tasks; and vi. Excellent customer service attitude. Method of Application Interested candidates should submit their application letters, copies of relevant academic and professional certificates and Curriculum Vitae indicating contact telephone or mobile numbers, names and contact addresses of three traceable work-related referees and copies of other credentials to the ZAFFICO PLCpostal or email addresses below: DIRECTOR OF HUMAN RESOURCE ZAFFICO PLC DOLA HILL P.O. BOX 71566, NDOLA. Email: Note: Documents sent by email should be put in one file.

Job Description ZAMBIA FORESTRY AND FOREST INDUSTRIES CORPORATION PLC EMPLOYMENT OPPORTUNITY The Zambia Forestry and Forest Industries Corporation PLC (ZAFFICO) is a listed and publicly-traded Company whose mission is to establish and manage industrial exotic forest plantations and agroforestry products in order to meet demand and maximize return on investment. In pursuance of its mission and strategic goals, the Corporation is now inviting applications from suitably qualified and experienced candidates for the under listed position: 1.0 RECEPTIONIST – LUSAKA CORPORATE & SALES OFFICE 1.1 JOB PURPOSE To manage the front office on a daily basis, taking care of customers and guests, assisting in organizing work documents and logistics and to perform a variety of administrative and clerical tasks. 1.2 MAIN DUTIES AND ACCOUNTABILITIES OF THE JOB HOLDER The main duties and accountabilities for the job holder will be to: i. Receive and direct customers and guests of the Corporation to the appropriate person and office; ii. Answer, screen and forward incoming phone calls; iii. Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures); iv. Provide basic and accurate information in-person and via phone/e-mail; v. Receive, sort and distribute daily mail/deliveries; vi. Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges); vii. Order front office supplies and keep inventory of stock; viii. Update calendars and schedule meetings; ix. Keep updated records of office expenses and costs; and x. Perform other clerical receptionist duties such as filing, photocopying, etc. 1.3 MINIMUM QUALIFICATIONS AND EXPERIENCE i. Grade 12 School Certificate; ii. Certificate in Business Administration/Secretarial/Office Management or related field; iii. At least two (2) years proven experience as a Receptionist, Front Office Representative or similar role; iv. Proficiency in Microsoft Office Suite; v. Hands-on experience with office equipment (e.g. computers, printers). 1.4 PERSONAL ATTRIBUTES i. Professional attitude and appearance; ii. Solid written and verbal communication skills; iii. Ability to be resourceful and proactive when issues arise; iv. Excellent organizational skills; v. Multitasking and time-management skills, with the ability to prioritize tasks; and vi. Excellent customer service attitude. Method of Application Interested candidates should submit their application letters, copies of relevant academic and professional certificates and Curriculum Vitae indicating contact telephone or mobile numbers, names and contact addresses of three traceable work-related referees and copies of other credentials to the postal or email addresses below: DIRECTOR OF HUMAN RESOURCE ZAFFICO PLC DOLA HILL P.O. BOX 71566, NDOLA. Note: Documents sent by email should be put in one file.

Job Description We at MTN Zambia are a purpose and value-led organization. At MTN Zambia we believe that understanding our people’s needs and aspirations is key to creating experiences that delight you at work, every day. We are committed to fostering an environment where every member of our Y’ello Family is heard, understood, and empowered to live an inspired life. Our values keep us grounded and moving in the right direction. Most importantly, they keep us honest. It is not something we claim to be. It is in our DNA. As an organisation, we consider it our mission to create an exciting and rewarding place to work, where our people can be themselves, thrive in positivity and ignite their full potential. A workplace that boosts creativity and innovation, improves productivity, and ultimately drives meaningful results. A workplace that is built on relationships and achieving a purpose that is bigger than us. This is what we want you to experience with us! Our commitments go beyond an organisational promise. It is in our leadership and managerial ethos to meaningfully partner with our employees, customers and stakeholders with a vision to realise our shared goals. We are delighted that you are considering us as your career partner to make a mark in the world. We look forward to your application! Job Title: Enterprise Risk Management, Technology and Data- Analyst This function is responsible for managing and conducting Technology, Security and Network risk assessments and consulting services relating to governance and risk identification for both MTNZ management and staff in order to review the goals, objectives and impact of a variety of economic, financial, operational and managerial programs in conformance with company policy and procedures. Under the supervision of the Enterprise Risk Manager in Risk and Compliance, below are the Key Job Responsibilities: Work, in conjunction with internal business stakeholders and the broader Risk team in the execution of Enterprise Risk assessment and reporting plans, in alignment with the overarching Enterprise Risk roadmap; Assess risks, following structured standard procedures, but drawing upon practical models and techniques; Analyze risks from a Financial, Operational, Strategic and Compliance, Technological and external perspective to support strategic decision making, as it relates to risk prevention and mitigation; Implement and monitor the respective Risk Management programme for MTN within the second line of defence model, to align with the Group’s overarching Risk Management Framework; Implement and monitor the Risk Management programme methodology and principles and make recommendations for improvement; Support Management by making sure that the appropriate risk controls are developed and deployed across the business; Facilitate the ongoing review of internal controls and assist in administering processes that track, evaluate, recommend, and report on risk mitigation activities; Provide input on risk standards and practices derived from analytics on internal data and make recommendations; Assist on testing Risk Programmes and related systems, processes, and procedures to ensure their ongoing effectiveness and provide recommendations; Conduct all work according to implemented risk policies; Provide Risk Management analytics data across all possible internal and external risks; Identify possible implications arising out of the Trend Analyses and propose recommendations on corrective actions to be pursued; Make any updates and/or changes to area-specific Enterprise Risk documentation, on instruction from the Enterprise Risk Manager; Monitor implementation of action plans to ensure risk mitigation efforts are proceeding; Drive best practice, continuous improvement, and innovation of the Risk Management programme at the process and procedural level; Provide inputs to the Enterprise Risk Manager, as required, relating to progress made within risk assessment and reporting, in accordance with the measurement metrics set by MTN. Candidate Requirements Grade 12 certificate with 5 credits or better of which English and Mathematics are a must; Bachelor Degree of Commerce Degree in Accounting/Audit/Finance; Chartered Accountant/CIA in related field (i.e. Audit) is advantageous; Professional qualification in Information Systems Auditing is advantageous (CIA, CPA, CMA or CISA); Minimum of 3 years’ experience in Risk Management coupled with supervising / managing others. Candidates are mandated to answer the below on their cover page to the hiring Manager. Values are the core of MTN Zambia’s culture. Our five values called ‘Live Y’ello’ is the force that unites and inspires each one of us to make an impact that matters in the world. So, tell us: Which one of our five Live Y’ello Values resonates most with you and why? (limit 250 words) Lead with Care Can-do with Integrity Collaborate with Agility Serve with Respect Act with Inclusion Hand delivered applications will not be accepted. The closing date for accepting applications is 10 September 2024. Note: that only shortlisted candidates will be contacted.

Job Description Chalo Trust School is looking for a fully qualified Teacher of Agricultural Science with a combination of Biology to join the school immediately – Must have full grade 12 Certificate – Preferably married – Must be between 28yrs and 40yrs – Must have 3yrs experience – Must have a Diploma/Degree from a reputable educational College or University – Be registered with TCZ and hold a valid Practicing License – All Academic and Professional documents must be certified Method of Application Apply by calling 0977562433 between 09.00hrs – 17.00hrs for a phone interview before submitting an application DO NOT CALL AFTER 17.00HRS DO NOT SUBMIT ANY EMAILS OR WHATSAPP

Job Description About Us: Keda Zambia Ceramics is a leading manufacturer in the ceramics industry, committed to producing high-quality ceramic products and delivering exceptional customer service. We are seeking a proactive and motivated intern to join our team and support the management of our SALES TEAM. Key Responsibilities: 1. CRM System Management: Assist in the daily management and maintenance of the CRM system at our branch office, ensuring its smooth operation and reliability. 2. Promotional Activities: Help execute promotional activities based on the CRM promotion plan developed by our headquarters and branch, ensuring successful implementation. 3. Team Coordination: Support the CRM team members by tracking and supervising task completion, ensuring effective team performance. 4. Collaboration: Facilitate smooth communication and collaboration with headquarters and within the team to ensure information flows seamlessly. 5. Reporting: Assist in generating regular CRM system usage reports, and report project progress and issues to headquarters and the country manager. 6. Customer Issue Resolution: Coordinate resources to address and resolve issues raised by customers in a timely manner. 7. Travel Management: Assist in organizing and managing short-term business trips for team members as required by business needs. Job Requirements: 1. Educational Background: Currently pursuing or recently completed a diploma or bachelor’s degree in business management, sales and marketing or a related field. 2. Technical Skills: Basic knowledge in CRM systems and familiar with Microsoft Office Suite (Excel, Word, PowerPoint), will be an added advantage. Basic data management and data analysis skills, with the ability to understand and optimize data processes within the CRM system. 3. Business Understanding: Basic understanding of business models and sales processes, with a keen interest in integrating CRM systems with business requirements. an interest in marketing, sales, and customer service domains. What We Offer: Practical experience in CRM system management within a dynamic industry. Opportunity to develop skills in promotional activities, team coordination, and reporting.. Mentorship and guidance from experienced professionals in the field. A supportive and collaborative work environment. Method of Application Interested candidates should submit their resume and a cover letter detailing their interest and qualifications for the internship position…

Job Description Armaguard Security Limited a leading Security provider invites applications from suitably qualified and experienced Drivers to join the company The Drivers will be responsible for the duties below; Maintaining an organized movement schedule Ensuring that the trip sheet is strictly followed and any deviations are authorized Interacting with clients in professional conduct To pack the vehicle at a designated or waiting area and only permitted to move when advised by management. No unauthorized Movements are permitted. To ensure that no any other person drives the Company Vehicle apart from you while on duty. To observe all traffic rules of the road as prescribed by RTSA. Ensuring that the Vehicle is clean at any given time. Liaising with workshop on the routine maintenance of the vehicle Checking for oils, water and others before driving the vehicle Ensuring that vehicle is in good condition and ready for use Any other duties as may be assigned by Supervisors and management from time to time Driver Requirements: A valid driver’s license – Class C Minimum of 2 Years driving experience. Extensive knowledge of the operating area. Excellent organizational and time management skills. Exceptional interpersonal skills. Good verbal communication. Method of Application Interested candidates who meet the above requirements must submit HARD COPIES of their Application letter, CV, NRC copy and Qualifications at ARMAGUARD SECURITY LIMITED PLOT NO. 730/731 CHACHACHA ROAD, LUSAKA. Application should be addressed to: The Group Human Resource Manager Armaguard Security Limited Cha Cha Cha Road P.O Box 30179 LUSAKA Closing date of receiving applications. Note that only shortlisted candidates will be contacted.

Job Description Reports to Laboratory Director. The incumbent oversees the daily operations of the microbiology and tuberculosis (TB) laboratories, ensuring that all activities are conducted in compliance with established protocols, guidelines, and standards. He/she is responsible for maintaining a high standard of laboratory services, managing staff, ensuring the accuracy and timeliness of test results, and contributing to research and public health initiatives. Main duties Oversees daily laboratory operations including testing and results review and release in both laboratories to ensure efficient workflow and high-quality results Develops, implements, and monitors laboratory policies, procedures, and quality assurance programs Ensures compliance with local, national, and international laboratory standards and regulations. Manages inventory and procurement of laboratory supplies and reagents to ensure continuity Ensures that biosafety measures are respected in the Microbiology and TB laboratory Makes recommendations for appropriate corrective and preventive action and follow their implementation Trains lab staff on procedures, quality controls, biosafety and conduct refresher training Provides technical expertise and guidance in microbiology and TB diagnostics. Stays current with advances in laboratory techniques and technologies. Participates in the development and validation of new diagnostic tests. Collaborates with researchers and public health officials on projects related to microbiology and TB. Contributes to the design and implementation of research studies. Becomes the communication link between the clinical team/investigators and the TB lab Contributes to the design and implementation of local global health security programmes to support government ministries and local communities in a One Health mannar. Participates in implementation of all protocols related to microbiology and TB lab (operational procedures, sample and patient flow, staff organization, logistic, external resources, equipment and materials, etc.) Participates in interpretation and/or analysis of study data generated from the TB lab Disseminates research findings through publications and presentations. Works in collaboration with the Quality Assurance and Quality Control Manager to plan, implement, and monitor qualiity assurance and quality control procedures to ensure the accuracy and reliability of test results. Ensures continued participation in proficiency testing and external quality assessment programs. Conducts regular audits and inspections to maintain high standards of laboratory practice. Develops and implements training programs for laboratory personnel. Fosters a positive and productive work environment. Ensures accurate and timely reporting of quality laboratory results. Prepares and submits regular reports on laboratory activities and performance to the Laboratory Director. Maintains laboratory records in compliance with data protection and confidentiality policies. Qualifications Grade 12 Certificate A Master’s degree in Clinical Microbiology, or a related Infectious diseases qualification with specialization in Microbiology from a recognized university is a requirement. A minimum of 7 years’ work experience as a Biomedical Scientist with at least 4 years working in a clinical microbiology laboratory is a requirement. In-depth knowledge and work expericne of clinical microbiology and TB diagnostics and practice is a requirement. Knowledge and implementation of ISO 15189 standard and GCLP guidelines is required. Knowledge of other standards e.g. CAP, ISO 17025 also applies. Current registration with Health Professions Council of Zambia is a must Experience with internal and proven records of external auditing in Medical Laboratories will be an added advantage. Experience with quality assurance and laboratory accreditation processes. Suitably qualified candidates are invited to apply. However, only shortlisted candidates will be contacted.

Job Description Play it Forward Zambia (PFZ) is seeking an individual to join our team of dedicated staff in Livingstone. The Livelihoods Officer will lead the implementation of projects designed to strengthen the economic well-being of communities through sustainable livelihood initiatives. The role will focus on managing a key project to establish a vegetable and fruit garden at a rural community school, and working with local communities to improve their livelihoods through training and capacity building. The Livelihoods Officer will work closely with the Country Director to ensure effective project delivery, monitoring, and evaluation to demonstrate measurable impacts Background Our mission is to empower young Zambians to develop sustainable livelihoods through quality education and health activities. Play it Forward inspires and empowers a whole new generation of young people to take control of their lives. We engage over 2,500 young people every year in a wide range of programmes from health education & HIV testing to literacy, coding, mentoring and support towards higher education and employment. Our support on and off the pitch, ensures that young people emerge from our programmes with new skills to succeed in school, the workforce and in life. UK Charity Registration Number 1108821 Zambia Non-Profit Registration No. 120170010072 Job Details Location: Livingstone, Zambia Salary & Benefits: Competitive Contract: 1 year, subject to a 3-month probationary period (extensions dependent on funding) Type: Part-time Reports to: Country Director (CD) Essential skills and experience Minimum of 3 years project management experience working with government, intergovernmental or international NGO organisations . Bachelor’s degree in relevant fields such as, Agriculture, Forestry, Food & Nutrition, Sustainability, Development studies and any other related field. Demonstrable experience in the management of rural development projects. Sound and up to date knowledge of development concepts, agricultural methodologies and techniques, including results-based management, rights-based approach and participatory methodologies. Proven record of budget construction and management Excellent English communication and interpersonal skills Main duties and responsibilities 1. Project Management Key Deliverable: Strong project management systems for planning, delivering and evaluating projects for clearly measurable impact. Lead the coordination and implementation of a project to establish a vegetable and fruit garden and improve infrastructure at a rural community school. Build strong partnerships with local government departments, school administration, and community members to ensure project success. Collaborate with the Country Director to create and manage detailed monthly work plans, budgets, and progress reports. Ensure robust systems for project design, delivery, budgeting and monitoring and evaluation are implemented and followed. Facilitate parent training to establish Village Savings and Loan Associations (VSLAs). Use project learnings and successes to develop new project proposals in collaboration with relevant staff and community participants. 2. Financial Management Key deliverable: Ensure financial controls are adhered to and provide regular quality financial reporting as required. Monitor project expenditures, ensuring costs are within approved budgets and projects are delivered cost-effectively. Maintain accurate financial records and oversee expenditure for PFZ’s budget lines in collaboration with the Accountant. Ensure compliance with internal financial policies, safeguarding the organisation’s assets and donor funds. Provide regular financial reports to ensure alignment with monthly and annual budgetary limits. 3. Reporting, Monitoring and Evaluation Key Deliverable: Demonstrate the project’s impact through comprehensive reporting, monitoring, and data management. Work with the Monitoring & Evaluation Officer to design an M&E framework for tracking project performance, including baseline and periodic data collection. Maintain accurate and secure project records and data, ensuring all information is up to date and accessible for reporting. Compile field data and generate timely progress reports to meet donor and organisational reporting requirements. 4. General Contribute to the development of organisational strategies and plans aimed at scaling the impact of livelihood initiatives. Represent the organisation at meetings, events, and networks as required, in consultation with the Country Director. Support other organisational projects and initiatives as needed, contributing to overall team goals and objectives. Collaborate with the communications team to share project successes, including through social media

Job Description Description Corporate Sales Associate duties and responsibilities include working closely with customers to determine their needs, answer their questions about your products and recommend the right solutions. You should also be able to promptly resolve customer complaints and ensure maximum client satisfaction. To be successful as a Sales Associate, you should stay up-to-date with product features and maintain our store’s visual appearance in high standards. Ultimately, the duties of a Sales Associate are to achieve excellent customer service, while consistently meeting the store’s sales goals. Roles & Responsibilities Ensure high levels of customer satisfaction through excellent sales service. Assess customers needs and provide assistance and information on product features. Welcome customers to the store/office and answer their queries. Follow and achieve the department’s sales goals on a monthly, quarterly and yearly basis &“Go the extra mile” to drive sales. Remain knowledgeable on products offered and discuss available options Process POS (point of sale) purchases Cross sell products Team up with co-workers to ensure proper customer service Build productive trust relationships with customers Comply with inventory control procedures Suggest ways to improve sales (e.g. planning marketing activities, changing the store’s design, developing new products) Past Experiences Proven work experience as a Corporate Sales Associate, Sales Rep. or similar role. Track record of over-achieving sales quota Critical Skills (Must Have) Basic understanding of sales principles and customer service practices Proficiency in English Working knowledge of customer and market dynamics and requirements Must have basic/vast knowledge of Excel Hands-on experience with POS transactions Familiarity with inventory procedures Preferred Skills (Nice to have) Ability to perform under pressure and address complaints in a timely manner Solid communication and interpersonal skills Must have a Valid drivers license Availability to work long hours

Reference Number HCBPKM090824 Description JOB PURPOSE This assist with the maintenance and management of a sound financial control framework across the Bank through reviewing, recommending changes, monitoring financial control effectiveness and remediation of issues. To support the Financial Control Unit with Balance Sheet substantiation process through GL integrity reviews and suspense account reviews. The job holder will also participate in the Internal Controls Over Financial Reporting (ICOFR) process of the Bank. Under the supervision of the Financial Controls & Revenue Assurance Head, the following are among the Job Key Responsibilities: Financial Controls Framework To assist with the financial controls activities for the Bank and ensure they are carried out efficiently, effectively and in line with best practice. To carry out balance sheet substantiation to ascertain the reasonableness, existence, accuracy and integrity of account balances on the Bank’s trial balance. To proactively review all critical suspense GL’s i.e. End of day suspense and deferred accounts and ensure clearance within the stipulated timelines. To ascertain the reasonableness, existence, completeness, accuracy and integrity of account balances on the Bank’s trial balance drilled down to component GL levels. To provide all required information to internal and external auditors on matters of financial controls under their space. To perform ad hoc projects and reviews related to financial compliance and other matters. Internal Controls over Financial Reporting (ICOFR) To assess and test key processes and controls by performing control design and operating effectiveness assessments. To perform periodic reviews/ testing of ICOFR controls and maintaining all relevant support documentation in readiness for annual reviews by the external auditors. To effectively communicate any exceptions to control owners. Risk management To ensure preparation of Key Risk Indicator (KRIs) and Key Control Self-Assessment Reviews (KCSA) within the Finance division. Assist with the coordination of the monthly Internal Financial Controls governance meeting. Any other responsibilities or tasks as maybe assigned by management. INTERNAL/EXTERNAL CONTACT External: External Auditors, BoZ, SEC Internal: All internal Business Units Requirements QUALIFICATIONS AND EXPERIENCE Grade 12 Certificate with Credit or above mandatory in Mathematics and English and any other three subjects University Degree in Accountancy/ Finance or equivalent, full professional qualification from a recognized institution (ACCA, CIMA or CA Zambia). At least three (3) years’ experience in audit, internal control reviews Experience in documenting processes, systems and controls is an added advantage Financial accounting and internal control accreditations Knowledge of Banking systems, regulations, industry trends and market dynamics. JOB CORE COMPETENCIES Analytical skills Attention to detail and accuracy Drive for results Accountability Critical thinking and problem-solving skills Organization and time management skills Ability to work under pressure and meet deadlines Customer service orientation Reporting and presentation skills. Collaboration and teamwork Strong ICT skills with ability to manipulate large volumes of data in ERP and Flexcube

Job Description Reference Number HCBPSAB Description Job purpose Responsible for setting up and accelerating growth of an active digital banking client and distribution channel network in the assigned region. Accountable for all related financial and service Key Performance Indicators. Job responsibilities Recruit Digital Clients, Xpress Agents, and Merchants in line with the required monthly targets Insure correct KYC and customer due diligence is completed and submitted for onboarding purposes Ensure compliance to due diligence process at customer onboarding. Activation and deployment of Agents & Merchants Sensitize the Agents on Commission structure and payment dates Assigning vendor TDRs and DSAs to territories for maximum value Drive Merchant and Xpress Agent reward program in the region Ensure DSAs & TDRs receive all relevant training at onboarding and during their working time Define and execute digital sales onboarding strategy for clients and channels. Define and execute Xpress and Merchant channel activation strategy at the point of onboarding. Responsible for regional revenue performance of digital channel Identify and increase opportunities to increase digital banking channel penetration and growth in assigned area. Drive visibility of all channel (Agents and Merchants) outlets in the area Conduct quarterly market sizing and provide initiatives to stay ahead of market. Manage end to end customer communication Provide weekly and monthly management reports on performance for the region for digital sales business Ensure training, implementation and support advice to agents, merchants, and clients. Ensure Xpress Agents and Merchants in the region are adequately trained and supported to deliver on transaction targets Internal/external contact External: Local regulators on statutory mattersInternal: Retail banking department Information technology Branch operations and channels Digital Middle Office Requirements QUALIFICATIONS/EXPERIENCE At least three (3) Years’ Experience in Digital sales Expert Knowledge in digital client acquisition and Agency Banking Sales & Service University degree in a relevant field or professional qualification from a recognized university. Relevant business-related tertiary qualification. Strong numerical skills and financial acumen to analyze evaluate and identify trends in complex consolidated financial statements, balance sheets and ratios. A good knowledge of financial spreadsheet applications (e.g. Excel) to capture and analyse financial data. Good knowledge of general banking practices and procedures. A good understanding of the principles and practices of business economics and the current business economic environment. A good current knowledge of different industry sectors A good knowledge of financial investment options and electronic banking options for lead generation purposes. A good knowledge of competitor offerings and structures. Sound understanding of current taxation laws as they apply to the portfolio of customers. Negotiation skills. Good knowledge of technical portfolio management systems Inter – personal competencies Delivering Results Serving Our Customers Communicating with Impact Working in teams Building Relationships

Job Description Livingstone, Zambia Full-time Company Location: Royal Livingstone Victoria Falls Zambia Hotel by Anantara Company Description Exotic, luxurious and indigenous. Anantara’s unique destinations cater for everything from a relaxing city break to an extravagant once in a lifetime journey. Exciting opportunities bring Anantara’s heart-felt hospitality and sense of discovery to destinations across Asia and the Middle East Job Description Members ofthe Kitchen Department are responsible for ensuring that all visitors to the hotel are delighted by the quality, creativity, and variety of our food and beverage offerings in every area of the hotel, and that F& B is regarded as strong point of differentiation for the hotel in its local market. A Chef De Partie is responsible for the oversight of all culinary dishes that are prepared in their section. Because of this, a successful Chef De Partie must be very knowledgeable about their specialty, as well as culinary functions in general. A person in this role must also be very organized and comfortable working in a high-pressure environment. A Chef De Partie must also be able to give orders within their section, as well as reliably carry out orders handed down to them by the Sous Chef and Head Chef. Qualifications • Diploma in Food production or any culinary Hotel management course • Must have worked at least one year as a Chef de Partie in Hotels and Restaurants • Excellent leadership and interpersonal skills • Strongly committed to teamwork and customer service • Eye for detail to achieve operational excellence Additional Information Full grade school certificate Three treceable referees with mobile numbers & emails

Job Description ABOUT US Copper Rose Zambia (CRZ) is the largest youth-led organization working towards the empowerment of youth and women in Zambia. Our mission is to make a difference in the lives of women and youth through education and empowerment so that they may exhibit autonomy to reach their full potential and be effective leaders and agents of change in their communities. We envision a world in which every woman and young person is happy, healthy, and living to their full potential. Our main thematic areas of work are: 1) Health and Wellness (HW) 2) Gender Equality (GE), 3) Youth Development and Leadership (YDL) For more information about us, visit our website at www.copperrosezambia.org KEY RESPONSIBILITIES 1. Project Implementation Support: Assist program staff in the planning and execution of project activities for the Youth Care Project, SAP, CASPR, and the DPP for Choice Project. Participate in field visits to monitor project activities and gather data from implementation sites. 2. Reporting and Documentation: Assist in the preparation of regular project reports, including activity summaries, progress reports, and donor reports. Help collect, organize, and analyze data from project activities to contribute to evidence-based reporting. 3. Communication and Advocacy: Assist in the development of advocacy materials, including fact sheets, newsletters, and social media content to promote project activities and outcomes. Support the organization of advocacy events and campaigns related to the unit’s projects. 4. Administrative Support: Provide general administrative support to the Advocacy and Health Promotions Unit, including scheduling meetings, preparing agendas, and managing correspondence. Help maintain the unit’s filing systems, both digital and physical, ensuring all documents are properly archived. QUALIFICATIONS Currently pursuing or recently completed a degree/diploma in Public Health, Social Sciences, Development Studies, Proj. Management or a related field. Strong interest in health promotion, advocacy, and working with adolescents and young people. Excellent organizational and time management skills with the ability to manage multiple tasks. Good written and verbal communication skills in English; knowledge of local languages is an advantage. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and basic data analysis skills. Ability to work independently as well as part of a team, with a proactive and positive attitude. Method of Application Kindly note, that only shortlisted candidates will be contacted. Copper Rose Zambia Provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation. We also strive to achieve equal employment opportunities through continuing diversity enhancement initiatives. We welcome candidates of all backgrounds and with diverse experiences to apply. We are committed to evaluating applications fairly.

Job Description Juba Transport Limited is involved in the transportation business of Fuel, Acid and Dry cargo within and outside Zambia, is currently and urgently looking for dynamic, highly qualified and experienced individuals for appointment as Truck Drivers. Job Purpose: To operate a truck or and trailer to deliver cargo to company contracted sites of clients while complying with all safe work practices, policies and procedures. Key Responsibilities: Deliver goods while operating a truck, over intercity routes or sometimes spanning several countries Load, handle and transport materials and heavy cargo safely Complete and verify paper work of the assigned cargo Deliver load with good attention to customer service and safety Adhere to laws for commercial vehicles and all state (SADC) traffic laws Qualification and Requirements: Grade 9 school certificate – Minimum Must have minimum 5 years’ experience in a similar job working for reputable companies. Valid PSV drivers licence class CE – D, G obtained before January 2019. Super link Trailer, and Tanker handling experience is an added advantage. Must have valid Dangerous Goods and Defensive Driving Certificates from (ENAC) Must be medically fit Clean driving record a must Able to pass random drug tests Method of Application Interested candidates who meet the above requirements should apply with their cover letter and CV only in a single document. Only shortlisted candidates will be contacted.

Job Description 1. Store Manager x1 Yalelo is looking for a Store Manager to manage the Yalelo store operations by ensuring the availability of stock, the highest standard of customer service excellence, and meeting sales targets. He/she will maximize efficient resource utilization to ensure the smooth running of store operations. Location: The roles will be based in Nakonde. The Right Fit candidate will: Supervise store’s/outlet’s sales performance. Communicate sales goals and targets. Ensure timely transmission of scheduled sales reports in accordance with organizational standards. Lead with service vision to provide the best customer experience for Yalelo customers. Maximize efficient resource utilization to ensure the smooth running of store operations. Manage in-store service performance in line with Yalelo Values. Protect and manages the Yalelo retail brand and reputation. Lead the provision of service quality and positive customer satisfaction. Establish rapport and cultivates relationships with customers. The Store Manager Must Have: Diploma In Sales and Marketing or relevant qualification (preferred). Grade 12 Certificate. Years’ experience in the desired field with any added preferences such as certifications and affiliations. Customer Service Experience. Leadership Experience: Experience in a similar position is an added advantage. Experience in FMCG industry is an added advantage. Method of Application Apply with your CV and application letter (only) ; stating which Store Location and Position you are applying for. Remember to indicate the job title and location you are applying for in your application subject line.

Job Description Store Supervisor x1 Yalelo is looking for a Store Supervisor to supervise the Yalelo store operations by ensuring the availability of stock, the highest standard of customer service excellence, and meeting sales targets. He/she will maximize efficient resource utilization to ensure the smooth running of store operations. Location: The roles will be based in Nakonde The Right Fit candidate will: Supervise store’s/outlet’s sales performance. Communicate sales goals and targets. Ensure timely transmission of scheduled sales reports in accordance with organizational standards. Lead with service vision to provide the best customer experience for Yalelo customers. Maximize efficient resource utilization to ensure the smooth running of store operations. Manage in-store service performance in line with Yalelo Values. Protect and manages the Yalelo retail brand and reputation. Lead the provision of service quality and positive customer satisfaction. Establish rapport and cultivates relationships with customers. The Store Supervisor Must Have: Diploma In Sales and Marketing or relevant qualification (preferred). Grade 12 Certificate. Years’ experience in the desired field with any added preferences such as certifications and affiliations. Customer Service Experience. Leadership Experience: Experience in similar position is an added advantage. Experience in FMCG industry is an added advantage. Method of Application Apply with your CV and application letter (only) to ; stating which Store Location and Position you are applying for. Remember to indicate the job title and location you are applying for in your application subject line

Job Description Store Assistant x1 Yalelo is looking for a Store Assistant to assist the Yalelo store operations by ensuring the availability of stock, the highest standard of customer service excellence, and meeting sales targets. Location: The roles will be based in Nakonde. The Right Fit candidate will: Greet and welcome customers to the store in a pleasant manner. Assist in displaying products in an easy-to-locate manner. Consistently utilises best practice standards in providing customer service in the retail store. Assisting customers in locating desired items. Informing customers of shop promotions to encourage purchases. Performing regular price checks to identify and correct price discrepancies and remain well informed on any store promotions. Addresses and resolves customers’ complaints in a professional manner. Maintains in-depth product knowledge to provide advice and recommendations as needed. Inspects items and products for any damages and spoilage. Assists stores staff in monitoring stock inventory. Maintain the store area hygiene conditions ensuring compliance with basic PRIDE principles. Assists in receiving, processing, and organizing stock and store consumables deliveries accordingly with First In First Out (FIFO) disciplines. The Store Assistant Must Have: Grade 12 Certificate. 1 Years’ experience in the desired field. Customer Service Experience. Experience in FMCG industry is an added advantage. If this, is YOU, we would like to hear from you today!!! Send us your CV to careers@yalelo.com. Only shortlisted candidates will be contacted. Method of Application Apply with your CV and application letter (only) ; stating which Store Location and Position you are applying for. Remember to indicate the job title and location you are applying for in your application subject line.

Job Description POSITION PROFILE Position: Chief Accountant Location: Lusaka, Zambia Contract: Permanent Probationary Period: 3 Months Submissions: careers@netone.co.zm Reporting Manager: Head – Finance & Administration Who’s Hiring? NetOne is a leading technology services Group based in Lusaka, Zambia. Since its inception is 2007 the group has grown to be Zambia’s leading technology service provider offering a range of solutions including client computing and enterprise business solutions with long standing relationships with leading OEM manufacturers across the ICT sector. NetOne owns and operates Zambia’s first Tier III carrier neutral data offering colocation services, infrastructure as a service and software as service. NetOne also owns and operates the Swish Pay platform enabling digital payments from consumer to merchant through its integrations with Visa, MasterCard and Mobile Money platforms. The group continues to innovate in launching new products to the Zambian market and is therefore looking to grow our team! The position is responsible for the divisional accounting function within the NetOne Group. This includes managing the data capture process, reconciliations and reporting of all financial transactions for given divisions and entities within the Group. The Chief Accountant will also be responsible for the production of accurate and timely periodic management accounts, statutory return submissions and preparation for annual audits. The job holder is also responsible for ensuring that adequate financial and accounting records and internal financial controls are established and maintained by demonstrating exceptional management skills and accounting expertise. If you are an individual that believes in career progression, innovative, fearless and want to be on the winning team, we are the team for you! RESPONSIBILITIES Ensures the team conducts prompt and accurate transaction capturing of all in-bound and out-bound transactions. Lead the period reconciliation processes within the business units for revenue and cost assurance processes. Ensure timely reporting of the financial affairs of the division & business unit assigned. Manage the debtors collection process and ensure prompt collection of receivables. Prepare weekly cashflow forecasts based on receivables and payables. Lead the preparation of budgets and implementation of the budgetary review process for the respective divisions and entities. Reviews financial reports for accuracy and integrity. Ensure the prompt submission of Statutory Returns and Payments to the various statutory bodies and ensure compliance and obligations are met. Maintains proper financial management and internal control systems to safeguard the business assets. Formulate and implement risk management policies, especially financial risk, and coordinate, attend and responds timely to audit queries. Ensure prompt weekly and monthly reconciliation of various third-party account positions including Banks, Debtors & Creditors. Submit monthly financial statements with sufficient information on the business performance with comparison to forecast. Undertaking any other duties/tasks (as assigned) or responsibility required to ensure the achievement of the objectives of the job within the overall objectives of NetOne. KNOWLEDGE, SKILLS AND ABILITIES The following knowledge, skills, and abilities may be acquired through a combination of formal schooling, self-education, prior experience, or on-the-job training. Bachelor’s Degree in Accounting or Finance Professional Qualification such as ACCA/CIMA/ZICA Master’s Degree in Business Administration, Accounting or Finance is an added advantage. Must be a member of the Zambia Institute of Chartered Accountants (ZICA) Minimum of 4 – 8 years’ experience at a supervisory or management level in a mult-entity group environment. Practical knowledge of the Sage 300 ERP system is an added advantage. Must have excellent working knowledge in Microsoft Excel Proactive approach with a high level of attention to detail Must be systematic and results-oriented personality Strong analytical and problem solving skills Good interpersonal and communication skills. Ability to multi-task and work well with deadlines. Method of Application Send us your detailed CV of your academic qualifications, professional work experience and skill set. Only short listed candidates will be contacted.

Job Description We are seeking a detail-oriented dental technician to join our team. The ideal candidate should have experience in creating and repairing dental prosthetics such as dentures, implants and Orthodontic appliances. Responsibilities include interpreting dental prescriptions, using lab equipment, and ensuring the quality and fit of dental appliances. A high school diploma and relevant certification or a degree are preferred. Strong manual dexterity and attention to detail are essential. Apply by sending your resume to our email.

Job Description HIRING: BLUE WATER MOTEL LIMITED we pride ourselves on delivering exceptional service and comfortable accommodations to our guests. As part of business growth,we are currently seeking a dedicated and experienced Motel Manager and Accountant to join our team. 1. MOTEL MANAGER: – Manage the daily operations of the motel, including guest services, housekeeping, and maintenance. – Ensure a high level of guest satisfaction by maintaining cleanliness, safety, and comfort throughout the motel. – Supervise and train staff, ensuring they adhere to company policies and procedures. – Handle guest complaints and resolve issues in a professional and timely manner. – Monitor occupancy rates, room availability, and pricing strategies to maximize revenue. – Develop and implement marketing strategies to attract new customers and retain existing ones. – Ensure compliance with local regulations and health and safety standards. Qualifications: G12 certificate, Bachelor of hospitality/hotel management/Business Administration.

Job Description ACCOUNTANT: – Manage all financial transactions, including accounts payable and receivable, payroll, and bank reconciliations. – Prepare accurate and timely financial reports, including profit and loss statements, balance sheets, and cash flow statements. – Develop and monitor budgets, providing financial analysis and recommendations to improve profitability. – Ensure compliance with tax regulations and assist with tax preparation and filing. – Maintain accurate financial records and implement internal controls to safeguard assets. – Assist in financial planning and forecasting for future growth and development of the motel. QUALIFICATIONS – Diploma in accountancy,Bachelor’s degree Accountancy or related field. – Strong leadership and interpersonal skills, with the ability to manage and motivate a team. – Excellent organizational skills and attention to detail. – Proficiency in accounting software (e.g., QuickBooks, Xero) and MS Office Suite. – Ability to work independently and handle multiple tasks simultaneously. – Knowledge of local tax laws and regulations is a plus.

Job Description About Restless Development Restless Development is a global non profit agency. We support the collective power of young leaders to create a better world. We are independently registered and governed in nine countries (India, Nepal, Sierra Leone, Tanzania, Uganda, UK, USA, Zambia and Zimbabwe) bound together by our vision for youth power. We run youth-led programmes to tackle the issues that young people care about the most as well as running a growing global Youth Collective. We know young people have the power to solve the challenges we face in our world, but they are being side-lined. We are the agency that works with young people so they can lead in solving those challenges. Whether that means supporting communities to end child marriage or prevent HIV, we work with young people to change their lives and the lives of people in their communities. Our programmes are genuinely life-changing, but we can’t do any of this without talented, creative individuals at every level of our organisation. Our approach to safeguarding Restless Development considers the welfare and protection of children, young people and vulnerable adults to be an organisational imperative with primacy over the success of programmes or strategic objectives. We recognize that safeguarding is everyone’s responsibility and we expect all of our staff, volunteers and partners to ensure we protect the communities in which we operate from harm and abide by our Safeguarding Policy. About the Role The anticipated Nyenyezi/Intanda “Stars” Project is an initiative focused on promoting safe and resilient communities free from gender-based violence (GBV). This project aims to create an environment where individuals are empowered, supported, and protected from violence and abuse. It includes implementing community awareness campaigns to educate the public on GBV and prevention strategies, providing essential support services such as counselling, legal aid, and health care for survivors, and building capacity through training for local leaders and service providers. Additionally, the project engages in advocacy and policy work to push for stronger GBV protections and support systems. Through these efforts, the Nyenyezi/Intanda “Stars” Project seeks to foster a culture of safety and resilience, ensuring that all individuals can thrive without the threat of GBV The project specifically targets girls of school going age with the following characteristics: (i) at risk of dropping out of school, unplanned teenage pregnancy, intimate partner violence and/or domestic violence, (ii) high vulnerability to economic and climatic shocks, (iii) systematic marginalisation in access to economic, social and legal services. The direct target groups come from rural, peri-urban and urban areas who (i) depend on small-scale rain-fed agriculture, (ii) work in an agricultural business and (iii) are involved in petty trade. In addition, the project aims to directly target groups from communities that: (i) practice harmful cultural norms and (ii) have limited access to basic services such as education, health, social services and the justice system. Restless Development seeks to recruit dynamic, inspired, and innovative Zambians to fill the roles of Programme Officer for the anticipated Nyenyezi/Intanda “Stars” Project. The Programme Officers will be based in one of the following districts: Kapiri Mposhi, Ngabwe, or Luano. Candidates are asked to specify their preferred district in their application. The Programme Officers will be responsible for programme implementation, day-to-day project operations, and establishing linkages with stakeholders at provincial and district levels in targeted schools and communities. About You Restless Development takes a Power Shifting approach – we are intentional in our approach to shift power and strengthen youth power in the majority world in all that we do. Our work is guided by the Power Shifting Checklist. We are looking for people with the right competencies and skills for the role, and who demonstrate the personal qualities consistent with our Values. Desired skills, experience and commitment: Essential Strong community mobilisation skills. Strong understanding of the intersection between climate change and GBV, including how environmental stressors can exacerbate gender inequalities and violence. Strong project management skills, including planning, implementation, and monitoring. Excellent communication and interpersonal skills to effectively engage with stakeholders and build collaborative relationships. Proficiency in conducting needs assessments, data analysis, and reporting to inform program design and decision-making. Ability to facilitate workshops, training sessions, and capacity-building activities for educators and community members. Demonstrated ability to work independently and as part of a team, with strong problem-solving and decision-making skills. Knowledge of Gender Based Violence programs, policies, and frameworks is desirable. Strong organisational skills, with the ability to prioritise tasks and meet deadlines in a fast-paced environment. Flexibility and adaptability to respond to changing programme needs and priorities. Commitment to gender equality and social inclusion principles, with an understanding of the unique challenges faced by young female learners in accessing education and training opportunities. Good understanding of CDF and SAFF processes. Proficiency in respective local languages (Bemba, Lala, Lamba, Lenje) and English is required. Experience Bachelor’s degree in Education, Agriculture, Gender Studies, Environmental Studies, Development Studies, Social Work, Public Health, or a related field. Minimum of 2 years of experience in programme management, preferably in the education or development sector. Experience in stakeholder engagement, including working with government agencies, NGOs, community organisations, and other key partners. Demonstrated experience in designing, implementing, and evaluating education programs, with a focus on improving learning outcomes and promoting gender equality. Experience in conducting needs assessments, baseline studies, and data analysis to inform program design and decision-making. Proven track record of successfully managing program budgets and resources, ensuring efficient allocation and utilisation of funds. Experience in facilitating workshops, training sessions, and capacity-building activities for diverse audiences, including educators, students, and community members. Familiarity with monitoring and evaluation methodologies and tools to track program progress and measure impact. Experience working in multicultural and multilingual settings, with a commitment to diversity, equity, and inclusion principles. Desirable Excellent interpersonal and communication skills (written and verbal). Fluency in written and spoken english. Familiarity with participatory approaches for engaging stakeholders

Job Description Job Description Position: Support Staff – Recoveries Reporting Line: Head of Recoveries / Branch Manager Duty Station: Lusaka – S.A.L.T Hub Unifi is a fast-growing finance and technology company operating in Zambia, Kenya, Uganda and South Africa. Unifi delivers personal lending products through online, mobile phone and branch channels. The company is well supported by strong shareholders and a board of directors with vast experience in entrepreneurship and lending. Ensure the branch remains tidy with timely maintenance, including regular cleaning and upkeep of the interior. Assist with printing, sorting and packing recovery letters Deliver letters for towns given Collect mandates Assist in branch errands Liaise with recoveries team as and when to ensure smooth operations of the recoveries team Give feedback on letters delivered in good time via the log sheet Take care of the motorbike and helmet in his possession Ensure health and safety is adhered to at all times Assist with any other duties assigned from time to time Desired Behaviour Communicate well with clients when delivering letters Pay attention to detail Report any incidents timeously to the HOD Adhering to the Unifi values (Unity, Dignity, Simplicity and Trust) Requirements G.C.E Certificate Previous office Assistant experience is added advantage Motor bike license with at least one year experience

Job purpose, roles and responsibilities; Offer student support in an effective and efficient manner. Monitor attendance, Coordinate student counseling, Provide guidance to parents in helping students, coordinate disciplinary issues. Secure proper accommodation for students. Perform any other lawful duties assigned. Qualifications; A relevant Bachelor’ Degree from a recognized University. Experience; Minimum of 2 years’ experience in a similar role

Job Description EXAMINATIONS OFFICER Job purpose, Roles and Responsibilities; Invigilation of examinations, Uploading Marks in the System, Follow-up on submission of exam question papers from faculty. Creating relevant reports. Prepare minutes for departmental meetings. Perform any other lawful duties assigned Qualifications; A relevant Bachelor’ Degree from a recognized University. Experience; Minimum of 2 years’ experience in a similar role

Job Description Texila American University is a World Class Affordable Educational Provider. We are a forward-looking, modern university with a proud tradition as a provider of high-quality education and a focus on applied research. Texila Group–has 4000+ students from 70+ Countries for its varied program verticals. The University is seeking to recruit suitably qualified individuals for the following positions: 1. BUSINESS DEVELOPMENT EXECUTIVE Job purpose Expanding Visibility of TAU Z across various provinces and strengthen B2B for the programs offered Qualifications; Bachelor’s Degree in Marketing, Business Administration, or a relevant field Experience and Competencies; Minimum of 3 years’ experience in a similar role. Excellent communication, time management, and negotiation skills. Ability to work independently and as part of a team. Strong interpersonal skills and Networking skills. High standards for quality and customer service. Proficiency in computer skills, including Word, Excel, PowerPoint (Optional: Photoshop/Illustrator).

JJob Description TRUCK INSPECTOR PURPOSE To inspect automotive vehicles to ensure they meet safety and environmental standards which includes inspecting the condition of a vehicle, such as its brakes, tyres, steering, and suspension, as well as its engine, electrical system, and overall body condition. MAIN DUTIES • Inspects vehicles to ensure they meet legal and safety requirements and approving the safety of motor vehicles in accordance with Government and Company regulations. • Identifies any issues that could cause the vehicle to fail an road fitness test and advise on any necessary repairs or maintenance. • Provides advice on vehicle modifications and advises on vehicle security measures. • Carries out tests and checks for defects to ensure vehicles are in roadworthy condition and in good working order. • Tests vehicle for wear-and-tear damage. • Provides advice to motorists on any necessary repairs • Records and reports results of inspections • Issues appropriate documentation relating to vehicles Qualifications and Experience: • Grade 12 School Certificate • Craft certificate in Automotive Mechanics or its equivalent • Minimum 3 years work experience in relevant field • Experience with maintenance of trucks/ equipment/systems will be an added advantage. • Excellent diagnostic and problem solving skills Method of Application Applications accompanied with CVs, copies of certificates and verifiable references should be addressed to: The Human Resource Manager Silondwa Engineering Limited P.O. Box 72463 NDOLA

Job Description Job Purpose The Customer Service Executive is responsible for delivering exceptional customer support by addressing inquiries, resolving complaints, and providing information about the company’s products and services. This role requires excellent communication skills, a customer-focused approach, and the ability to manage multiple tasks efficiently. The Customer Service Executive will serve as a primary point of contact for customers, ensuring a positive customer experience and fostering long-term relationships. Key Responsibilities Respond promptly to customer inquiries via phone, email, chat, or in-person. Provide accurate information regarding products, services, and company policies. Resolve customer complaints by identifying the issue, proposing solutions, and ensuring timely follow-up. Maintain a comprehensive understanding of the company’s offerings to provide informed assistance. Process orders, returns, and exchanges efficiently while adhering to company guidelines. Record and update customer interactions, transactions, comments, and complaints in the CRM system. Collaborate with other departments to resolve complex customer issues and improve service delivery. Monitor customer feedback and suggest improvements to enhance the overall customer experience. Assist in the training and mentoring of new customer service team members. Keep up to date with product knowledge, company policies, and industry trends. Strive to meet or exceed customer service targets and performance metrics. Handle escalated customer concerns with professionalism and empathy. Participate in team meetings, training sessions, and continuous improvement initiatives. Qualifications Diploma or Bachelor’s degree in Business Administration, Communications, or related field. 2+ years of experience in a customer service role. Call center experience is preferred but not essential. Excellent verbal and written communication skills. Proficiency in CRM software and Microsoft Office Suite. Strong problem-solving skills and attention to detail. Ability to handle stressful situations calmly and effectively. A customer-oriented attitude with a passion for delivering high-quality service. Strong organisational and multi-tasking abilities.

Job Description Mary’s Meals is a global movement supported by people from all walks of life and we are focused on one goal – that every child receives a nutritious daily meal in a place of education. We continue to change the lives of over 2.4 million children who today will receive Mary’s Meals. We are a values-driven organisation, we believe in the innate goodness of people, respect the dignity of every human being and family life and believe in good stewardship of the resources entrusted to us. In line with our values, Mary’s Meals is fully committed to a culture of safeguarding. Mary’s Meals is a national school feeding programme and we work closely with schools and community volunteers who help prepare and serve the nutritious meals every school day. We are currently looking to recruit for the position of: Job title: Finance Officer (Temporal – maternity cover) Reports to: Finance Manager Location: Chipata Job purpose The purpose of the position is to support the finance function of Mary’s Meals Zambia. This will include systematic recording and filing of various records relating to the functions of finance. Key responsibilities Finance and Accounting Reviewing payment requests by checking the accuracy, validity and completeness ensuring they have authorization by relevant officers. Remittance of employee statutory deductions to the respective authorities before deadlines. Preparing payments, receipts and being the organization’s bank agent. Ensuring that cashbooks are updated daily into the accounting system. Act as the organization’s petty cash custodian who ensures that all petty cash payments are made following laid down procedures. Preparing the project advances register and ensures it reconciles to the general ledger. Reconciliation of the fixed register to the general ledger. Carries out periodic asset verification. Reconciliation of all trial balance accounts. Preparation of Bank Reconciliations. Supporting the Finance Manager in preparing for audits and year end procedures. Any other ad hoc duties as required. Qualifications, Skills, and Experience ACCA II, CIMA II, CA II or Equivalent. At least 2 years practical experience in accounting. Membership of the Zambia Institute of Chartered Accountants (ZICA). At least one year experience with sage accounting software system Ability to work independently while managing workload with minimum supervision. Able to communicate effectively with a wide range of professionals. Attention to detail and good organizational skills. Good communication skills in English and local languages Excellent numeracy skills. Well-developed interpersonal skills. Good computer literacy especially the use of MS Office. If you would like to join our global family and would relish the chance to make a difference to the lives of thousands of children across the world, we’d love to hear from you. We are a values-driven organisation, we believe in the innate goodness of people, respect the dignity of every human being and family life and believe in good stewardship of the resources entrusted to us. In line with our values, we are fully committed to a culture of safeguarding, we are committed to preventing any type of unwanted behaviour at work and we expect all the Mary’s Meals family to share this commitment and work in the best interest of the communities we serve. Our safe recruitment practices ensure that only those that are committed to our high standards join our movement. Our selection process includes rigorous background checks to ensure our commitment to safeguarding children and vulnerable adults. Method of Application Applications should be e-mailed to jobs.zambia@marysmeals.org indicating the position title and applicant’s name in the subject line. Applications should include a copy of your CV. Kindly state your salary expectations in your application and provide contacts for three professional referees. All attached files should be saved under the applicant’s name.33 Only shortlisted applicants will be contacted. Mary’s Meals never asks candidate to pay any money or pay for tests at any stage of the interview process. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression. We are proud to be an equal opportunity employer.

Job Description 1. ROLE IDENTIFICATION Job Title: DRIVER Direct Reports: • CHIEF OPERATIONS OFFICER 2. JOB PURPOSE Magnum Security is seeking a skilled and reliable Driver to join our team. The ideal candidate will have a strong background in security and defensive driving, ensuring the safe and efficient transportation of personnel and valuable assets. The Security Driver will be responsible for operating various types of vehicles while adhering to all safety protocols and security procedures. 3. KEY RESPONSIBILITIES • Safe Transportation: Drive assigned vehicles safely and efficiently, following all traffic laws and company policies. • Security Protocol Adherence: Implement and adhere to security protocols to protect transported personnel and assets. • Defensive Driving: Apply defensive driving techniques to mitigate risks and avoid accidents in various driving conditions. • Vehicle Inspection: Conduct pre-trip and post-trip inspections of vehicles to ensure they are in proper working condition and report any maintenance needs. • Incident Reporting: Maintain accurate records of vehicle usage, mileage, and any incidents; report any security or safety concerns to management. • Emergency Response: Respond effectively to emergency situations, providing necessary assistance and following company procedures. • Coordination: Work closely with the security team to plan and execute secure transportation routes. 4.NATURE OF DECISION MAKING a) Analytical b) Strategic c) Financial 5. QUALIFICATIONS: Minimum • Grade 12 certificate ,Craft certificate in Auto Mechanics is an added advantage • Minimum of 2 years of professional driving experience • Valid Class ‘C’ Zambian driver’s license with a clean driving record. 6.EXPERIENCE: Minimum Two (2) Years Proven Security background ATTRIBUTES & SKILLS • Security Background: Demonstrated experience in a security role with a solid understanding of security protocols and practices. • Defensive Driving Skills: Proven expertise in defensive driving techniques with a valid defensive driving certification. • Attention to Detail: Meticulous attention to detail to ensure vehicle safety and adherence to security procedures. • Strong Communication: Excellent verbal and written communication skills to interact effectively with team members and clients. • Problem-Solving: Ability to quickly assess and respond to unexpected situations or emergencies. • Reliability: Dependable and punctual with a strong sense of responsibility and commitment to the role. • Physical Fitness: Ability to handle physical tasks such as lifting equipment and sitting for extended periods while driving. • Navigation Skills: Proficient in using navigation tools and maps to plan and follow secure transportation routes.

Job Description Express Credit Zambia seeks to recruit a self- motivated, experienced, skillful and result oriented professional based in Mumbwa or willing to self-relocate for the Loan Officer position. Job Purpose The Loan Officer takes charge in selling YesCash Zambia products & services, screening, evaluation of loan documentation and processing of loan applications as per laid down Policies and Procedures, and responsibility over the loan quality under his/her portfolio, general customer service. The role also includes receiving customers’ repayments, pay out loan disbursements, and entertain customers’ concerns related to their accounts, refunds, payments, arrears, interpret customer loan statements and settlement enquiries, Cash management. General customer service. To learn more about ExpressCredit, visit: www.expresscredit.co.zm We invite suitably qualified Individuals based in Mumbwa or Willing to self-relocate to apply for the position of Loan Officer for our Mumbwa Branch.

Job Description Locations: Kitwe, Chingola, Mansa, Kabwe, Mufulira, Solwezi, Ndola, Luanshya, Mazabuka, Woodlands, Livingstone, Choma, Mbala, and Kasama GS Cash Advance Limited has the prime aim of offering financial services to individuals that are in formal employment and are working for companies that GS has approved to be eligible companies in its data base. From its inception, the company has grown and continues to grow steadily with prospects of future expansion. In view of this, we are hereby inviting well qualified, energetic, enthusiastic, self-motivated and focused professionals to apply for the following vacant position: Key responsibilities Ensures that Call Center Agents Listen effectively to clients and probing to understand their challenges so as to overcome their queries using diplomacy and effective negotiations skills Addressing issues that are raised by Call Center Agents through answering and resolving queries, complaints and any other issues relating to GS Cash Advance within agreed timelines. Calling clients to remind them of making payments or any other information that needs disseminating. Managing sound relationships with clients through resolving queries and escalating unresolved challenges to the relevant supervisor (s) Consolidating weekly and monthly status reports prepared by Call Center Agents. Ensures that Call Center Agents do not make less than 150 calls every day. Qualifications Fluent in English a must and should be able to fluently speak any of the following local languages; Bemba, Nyanja, Lozi, Tonga ,Kaonde among other Zambian Local Languages Excellent communication and interpersonal skills and customer service as well as negotiation skills. High working knowledge of computer literacy, including an in-depth knowledge of Microsoft based applications. Outstanding selling and negotiation skills. Exceptional customer service skills and excellent telephone, phone etiquette. Mature and with a high level of Professionalism. A minimum of a full Grade 12 Certificate. Method of Application If you identify with our mission and you enjoy working with diverse driven teams, please write an application/ cover letter clearly stating why you would be best suited for the vacancy and also drop an updated CV and Qualifications at GS Cash Advance Ltd via

Job Description POSITION PROFILE Position: Service Desk Support Technician Location: Lusaka, ZM Contract: Permanent Probationary Period: 3 Months Submissions: careers@netone.co.zm Reporting Manager: Assistant Manager – Technical Services Who’s Hiring? NetOne is a leading technology services Group based in Lusaka, Zambia. Since its inception is 2007 the group has grown to be Zambia’s leading technology service provider offering a range of solutions including client computing and enterprise business solutions with long standing relationships with leading OEM manufacturers across the ICT sector. NetOne owns and operates Zambia’s first Tier III carrier neutral data offering colocation services, infrastructure as a service and software as service. NetOne also owns and operates the Swish Pay platform enabling digital payments from consumer to merchant. NetOne has been at the forefront of business digital enablement and has a strong track record in deploying leading Software Solutions both off-the-shelf and bespoke depending on individual business requirements. The position will be directly responsible for supporting the various existing internal and external to repair and resolve hardware (laptop, desktop & printer) failures. The position will be required to handle all troubleshooting of computing devices, repair faulty devices and manage warranties including component replacements by following laid out procedures. Manage internal staff device troubleshoot, device management and device security including antivirus management. If you are an individual that believes in career progression, methodical, innovative, fearless and want to be on the winning team, we are the team for you. RESPONSIBILITIES The duties of the job will include but are not restricted to: •Serve as the first point of contact for both internal and external customers seeking technical assistance over the phone or email; •Installs, configures, maintains, upgrades, repairs and replaces information management/information technology (IMIT) devices, PC components, peripherals, monitors, IP Phones, OS/Applications software, and interfaces, including transmitters, cabling, and communication outlets or network devices; •Analyze and troubleshoot devices brought in for warranty related repairs to thoroughly assess the device and make appropriate recommendations for repair of the devices; •Replace faulty components on laptops, desktops and other computing devices as necessary in line with the laid out repair protocols; •Assign Users with devices and update device tracker. •Make recommendations of device upgrade and decommissioning of devices as and when need arises. •Prepare Job Cards, Repair Orders and Parts Requisitions for all device repairs and or warranty works; •Service devices in accordance with Service Level Agreements with Customers. •Document user requests and also update client trouble tickets with the current status of the issue; •Ensure trouble tickets raised by users through emails, telephones or in-person are properly documented; •Ensure to update tracker on all complaints raised including resolutions made to the complaints; •Report on any feedback or suggestions by customers to the appropriate internal team; •Follow-up and update customer status and information pertaining to jobs on hand; and •Ensure adherence to reporting framework including weekly and monthly progress reports and job status. Undertaking any other duties/tasks (as assigned) or responsibility required to ensure the achievement of the objectives of the job within the overall objective of NetOne Group. KNOWLEDGE , SKILLS AND ABILITY The following knowledge, skills, and abilities may be acquired through a combination of formal schooling, self-education, prior experience, or on-the-job training. •A Diploma or Degree in Information Technology or Computer Science •CompTIA A+ Certification, ITIL Foundation Certificate (V2) Certification is added advantage •Candidates should have at least 2 years of experience in hardware repairs and maintenance specifically laptops and desktops. •Proven experience as a help desk technician or other customer support role •Member of an ICT professional Body with valid Practicing Certificate •Good problem-solving, analytical, and team-working skills. •Must have good customer service, Management and Organizational Skills •Must have good specialized skills in Technical Support, Help Desk Support, Operating Systems, Active Directory •Capability to make informed decisions quickly •Excellent communication and interpersonal skills.