Page 2 | Job vacancies in Zambia

Job Description EMPLOYMENT OPPORTUNITY Shop Assistants (Monze-1, Ndola-1, Kalomo-1, Nkeyema-1, Lusaka-1, Solwezi-1, Kasama-1) Buffalo Bicycles Zambia Limited is inviting applications from suitably qualified individuals to apply for employment as Shop Assistants Key Responsibilities: 1. Shelf packing and helping customers identify faults on Bicycles 2. Processing payments, correctly coding expenditure (travel expenses, fuel) and ensuring that payments are adequately authorized and supported. 3. Reporting & filling of requisite accounting source documents 4. Ensuring secure and tidy maintenance of office buildings and assets under their control. 5. Any other duties as may be assignedJob opportunities Skills and Personal Attributes: 1. Attention to detail / Excellent analytical and negotiation skills. 2. Good command of Microsoft Office and Pastel Partner Knowledge Required: A clear understanding of operational policies and procedures A clear understanding of operational plans A clear understanding of statutory requirements with regards to finance. Qualifications and Experience: Grade 12 Certificate Certification in Business or related field added advantage Good customer relations / Knowledge of Bicycle repair added an advantage

Job Description About PAZ Partners Partners Manufacturing Limited (PAZ) is hiring! They are establishing a state-of-the-art factory in Lusaka to produce high-quality boots, shoes, and uniforms. As they gear up for their launch, they seek skilled professionals to join their team. Talent House Limited is proud to be PAZ Partners’ hiring partner, supporting their vision of building a high-performing workforce that will drive innovation and excellence in manufacturing About the role: The Maintenance Engineer (3) will be responsible for performing preventive and corrective maintenance on the factory’s machinery, equipment, and building systems. The technician will work closely with other maintenance staff and operators of equipment to resolve issues quickly and minimize downtime. Key Responsibilities: Perform routine preventive maintenance tasks on building infrastructure (plumbing, electrical systems, etc.). Troubleshoot and repair equipment malfunctions to ensure the continuous operation of production lines. Respond promptly to maintenance requests from production staff and diagnose issues with infrastructure equipment. Assist in the installation and setup of new machinery and equipment within the factory. Test equipment after installation to verify proper functionality. Maintain accurate records of all maintenance activities, including repairs, inspections, and preventive maintenance tasks. Work closely with production staff to ensure that maintenance activities do not interfere with production schedules. Qualifications: Bachelor’s degree in electrical or mechanical engineering. Additional diploma or certification in mechanical, electrical, or industrial maintenance is preferred. Minimum of 2-4 years of experience in industrial maintenance, preferably in a manufacturing environment. Strong knowledge of mechanical systems, electrical systems. Ability to read and interpret technical manuals, blueprints, and schematics. Proficiency with hand tools, power tools, and diagnostic equipment. Basic welding and fabrication skills. Proficiency in Microsoft Office suite and familiarity with maintenance management software is a plus. Member of EIZ Method of Application A CV detailing relevant experience. Contact details for professional references. Applications should be sent with the subject line: (Job Title) Application – (Your Name)

Job Description About PAZ Partners PAZ Partners Manufacturing Limited (PAZ) is hiring! They are establishing a state-of-the-art factory in Lusaka to produce high-quality boots, shoes, and uniforms. As they gear up for their launch, they seek skilled professionals to join their team. Talent House Limited is proud to be PAZ Partners’ hiring partner, supporting their vision of building a high-performing workforce that will drive innovation and excellence in manufacturing About the role: The Chief Maintenance Engineer (2) will be responsible for overseeing all maintenance activities at the factory, including the upkeep of the building, mechanical and electrical systems, and production machinery. This role ensures the continuous operation of production lines by developing and implementing preventive maintenance programs, managing maintenance staff, and ensuring compliance with safety and operational standards. Key Responsibilities: Lead and supervise the maintenance team, ensuring they meet daily operational objectives. Develop and implement preventive and corrective maintenance plans for all factory equipment, including production machinery and building systems (e.g., electrical, plumbing). Oversee the installation, inspection, and servicing of all mechanical and electrical equipment within the factory. Ensure all machinery operates efficiently and safely by conducting regular inspections and troubleshooting issues. Prepare and manage the maintenance department’s budget, including costs related to labor, equipment, and materials needed to be in stock. Keep up-to-date with the latest regulations and technologies related to industrial maintenance and safety. Liaise with external vendors, contractors, and manufacturers for specialized maintenance services and spare parts procurement. Maintain detailed records of maintenance activities, including equipment log books, maintenance schedules, and incident reports. Job opportunities Qualifications: Bachelor’s degree in Mechanical Engineering, Electrical Engineering, or a related field. Minimum of 5-7 years of experience in industrial maintenance, with at least 3 years in a supervisory or managerial role. Strong knowledge of mechanical and electrical systems, production machinery, and building infrastructure. Proven ability to read and interpret technical manuals, blueprints, and schematics. Excellent leadership, communication, and problem-solving skills. Familiarity with safety regulations and compliance standards in an industrial setting. Proficiency in Microsoft Office suite and maintenance management software. Member of EIZ Method of Application A CV detailing relevant experience. Contact details for professional references. Applications should be sent with the subject line as follows: [Job Title] Application – [Your Name]

Job Description About PAZ Partners Partners Manufacturing Limited (PAZ) is hiring! They are establishing a state-of-the-art factory in Lusaka to produce high-quality boots, shoes, and uniforms. As they gear up for their launch, they seek skilled professionals to join their team. Talent House Limited is proud to be PAZ Partners’ hiring partner, supporting their vision of building a high-performing workforce that will drive innovation and excellence in manufacturing About the role: The Maintenance Engineer (3) will be responsible for performing preventive and corrective maintenance on the factory’s machinery, equipment, and building systems. The technician will work closely with other maintenance staff and operators of equipment to resolve issues quickly and minimize downtime. Key Responsibilities: Perform routine preventive maintenance tasks on production machinery. Troubleshoot and repair equipment malfunctions to ensure the continuous operation of production lines. Respond promptly to maintenance requests from production staff and diagnose issues with equipment. Assist in the installation and setup of new machinery and equipment within the factory. Ensure that all equipment is installed according to manufacturer specifications and safety regulations. Test equipment after installation to verify proper functionality. Maintain accurate records of all maintenance activities, including repairs, inspections, and preventive maintenance tasks. Work closely with production staff to ensure that maintenance activities do not interfere with production schedules. Qualifications: Technical diploma or certification in mechanical, electrical, or industrial maintenance. Bachelor’s Degree in mechanical or electrical engineering is preferred Minimum of 2-4 years of proven experience in maintenance of industrial shoe or similar manufacturing machines. Strong knowledge of mechanical systems, electrical systems, and production machinery. Ability to read and interpret technical manuals, blueprints, and schematics. Proficiency with hand tools, power tools, and diagnostic equipment. Basic welding and fabrication skills. Proficiency in the Microsoft Office suite and familiarity with maintenance management software is a plus. Member of EIZ Method of Application A CV detailing relevant experience. Contact details for professional references. Applications should be sent to pazrecruitment@gmail.com with the subject line as follows: [Job Title] Application – [Your Name]

Job Description National Breweries Plc is Zambia’s leading producer and distributor of Traditional African Beer. Our affiliation to Delta Beverages gives our employees a sense of pride and that of belonging to one of the biggest international brewing companies in the world. The Company offers opportunities for all to learn develop and grow, whilst offering challenging career opportunities for lateral or vertical advancement. We are inviting applications to fill the following vacant position: WAREHOUSE SUPERVISOR GRADE I CONTRACT: PERMANENT – KITWE Reporting to the Finance and Administration Manager, the successful candidate will be accountable for the following: Maintain a safe working environment that does not violate the Safety, Health and Environment Policy of the organization. Must be conversant with 5s practices Inventory management of container and finished goods Effective inventory management Effective management of finished goods stocks within the brewery and interface with other NB depots. Effective management of packaging containers for Scud (Crates and bottles). Effective management of packaging inputs for PET (Layer boards and Pallets). Effective and accurate accounting of stocks through shift counts and investigation of variances. Supervision of a team comprising, Stock controllers, Forklift drivers, Checkers and Loaders This job is particularly suitable for candidates who meet the following minimum requirements: More than two years working experience in the fast manufacturing industries (FMCG) Able to work under pressure with minimum supervision. Full Grade 12 Certificate Minimum Diploma in Supply Chain Management, Business Administration, Warehousing or related field. Certification in Warehouse Management or Inventory Control (Forklift Operations and ERP systems) can be an added advantage.

Job Description National Breweries Plc is Zambia’s leading producer and distributor of Traditional African Beer. Our affiliation to Delta Beverages gives our employees a sense of pride and that of belonging to one of the biggest international brewing companies in the world. The Company offers opportunities for all to learn develop and grow, whilst offering challenging career opportunities for lateral or vertical advancement. We are inviting applications to fill the following vacant position: MAINTENANCE CONTROLLER GRADE I CONTRACT: PERMANENT – KITWE Reporting to the Maintenance Engineer, the successful candidate will be accountable for the following: Packaging line maintenance and operation reliability. Maintain a safe working environment that does not violate the Safety, Health and Environment Policy of the organization. Ensure effective execution of packaging line maintenance Drive packaging team CAP Ensure critical spares inventory at 100% Train packaging personnel on autonomous maintenance and asset care Effective maintenance execution in the packaging section Mentor, coach and lead packaging artisans Ensure reliable operation of packaging lines Lead problem solving and troubleshooting of equipment in packaging section Ensure critical spares availability for all packaging lines Drive good manufacturing practices in packaging section Ensure adherence to asset care principles and practices in packaging section Ensure legal and statutory compliance in packaging section Job opportunities This job is particularly suitable for candidates who meet the following minimum requirements: Full Grade 12 Certificate Diploma/Degree in Electrical or mechanical Engineering Able to work under pressure with minimum supervision. Full Grade 12 Certificate More than two years working experience in the fast manufacturing industries (FMCG) Proven leadership Method of Application Interested persons should send their applications and CV’s not later than 4th April 2025 to; The Human Resource Business Partner National Breweries Plc Sheki Sheki Road PO Box 35135 Lusaka Email address: (Only shortlisted candidates will be communicated to & all attachments should be in a single PDF File. Kindly state the position in the subject line)

Job Description National Breweries Plc is Zambia’s leading producer and distributor of Traditional African Beer. Our affiliation to Delta Beverages gives our employees a sense of pride and that of belonging to one of the biggest international brewing companies in the world. The Company offers opportunities for all to learn develop and grow, whilst offering challenging career opportunities for lateral or vertical advancement. We are inviting applications to fill the following vacant position: MECHANICAL ARTISAN GRADE G CONTRACT: PERMANENT – NDOLA Job opportunities Reporting to the Maintenance Controller, the successful candidate will be accountable for the following: Ensure compliance with all state of local safety regulations. Collect and take boiler feed water to the lab for hardness. Regularly test boiler water quality and adjust chemical levels to prevent corrosion and harmful deposits. Oversee daily boiler operations troubleshooting issues promptly to prevent downtime and delays in steam production. Maintain detailed records of inspection at the boiler house. Removing soot at the back of the boiler and coal ash under stocker mat or chain. Carry out preventive maintenance on equipment. This job is particularly suitable for candidates who meet the following minimum requirements: Knowledge in welding an added advantage Craft certificate in Mechanical/Electrical Engineering. Above 18years old. Exposure to industrial Equipment is an added advantage. Experience and knowledge in food manufacturing and safety systems. Experience: Minimum of 2 – 3 years’ work experience in FMCG industry. Must be a registered member of with EIZ Able to work under minimum supervision. Method of Application Interested persons should send their applications and CV’s The Human Resource Business Partner National Breweries Plc Sheki Sheki Road PO Box 35135 Lusaka Email address: (Only shortlisted candidates will be communicated to & all attachments should be in a single PDF File. Kindly state the position in the subject line)

Job Description SGC Investment Limited is Zambia’s leading brand in Fuels, Transport & Logistics, Quick marts etc. Dreaming big is in our DNA hence we give our employees a sense of pride and that of belonging to one of the biggest brand in Southern Africa. The Company offers opportunities for all to learn, develop and grow whilst offering challenging career opportunities for lateral or vertical advancement. We are therefore inviting applications to fill the following vacant position: DRIVER TRAINER TRANSPORT DIVISION – NDOLA Reporting to the Human Resource Manager, the successful candidate will be accountable for the following: You will be responsible for doing practical tests to prospective Truck drivers that we intend to engage. Plan, attend and chair the accident committee meeting monthly and report back to HR. Responsible for training and re-training of current and new drivers where need arises. Responsible for conducting route surveys on behalf of management. Go between management and drivers in setting misunderstandings before the matter is escalated to HR. Coordinate with safety department and HR office in making sure that inductions are done, driver’s rules and disciplinary procedure is explained. The job is particularly suitable for candidates who meet the following minimum requirements and possess the following attributes. Good oral and written communication skills Grade 12 Certificate, Previous 3 years’ experience from reputable transporter as a driver trainer with more than 150 trucks running Congo, Tanzania and South Africa. Training in Teaching methodology an added advantage. Must have worked as Truck Driver for more than 4-6 years Must have a tertiary qualification. Ability to communicate well, Team player, customer centric and should have a clean record Ability to adhere to instructions, planning and cost management Sober mind, self-starter physically fit and honest Method of Application Interested persons should send their applications . The Human Resource & Admin Officer SGC Investment Limited – Transport division Ndola

SENIOR CUSTOMER SERVICE ASSISTANT (4) – KAFUE, MAZABUKA, KABWE & KASAMA JOB SUMMARY Reporting to the Branch Head, the Senior Customer Service Assistant (SCSA) is the primary contact person between Bayport and the client. The SCSA interacts with the Bayport clients to educate them about the various products the company has to offer. The SCSA also advises customers on the loan issuance process, requirements, the different products offered by the institution and ensures that all necessary procedures as outlined by the company are adhered to before issuing a loan. JOB SPECIFICATIONS Effective marketing of all Bayport loan products Vetting of clients and ensuring that the documentation is valid Payout cash to clients whose loans have been approved Reconciliation of cash and daily reports Handling customer exceptions and refunds Delivering good customer service Working from out of station to issue loans – mobile operations MINIMUM ENTRY REQUIREMENTS Bachelor’s Degree in Banking, Business or related discipline Experience in the financial service industry or in a sales role will be an added advantage OTHER SKILLS AND ATTRIBUTES Computer literacy Excellent communication, interpersonal and organization skills Good numerical skills Excellent sales and negotiation skills Method of Application Suitable candidates must send their applications with the position applied for and the preferred town of posting as the email subject, attaching their current CVs and professional/academic certificates.

Job Description Warehouse Loader x3 Yalelo is seeking highly motivated, energetic, and hard-working individuals to work as Warehouse Loader . Location: This position is based near Ndola /Kitwe Checkpoint. Are you an A+player, a highly motivated, energetic, and hard-working individual, with a passion for supply chain management? Then you are what we are looking for to fill this role. The Right-Fit candidate will: Be self-motivated with a high degree of integrity & be able to maintain inventory in warehouse with minimal supervision on a timely basis. Have past job performance that reflects dependability, maturity, initiative & the ability to exercise sound judgment. Be responsible for loading and unloading of outbound shipments, orderly stacking of products, and the picking of outbound shipments in accordance with the highest possible levels of quality. Reweighing of stock when receiving and dispatching. Maintain the warehouse hygiene conditions ensuring compliance with basic PRIDE principles. Receiving, processing, and organizing stock according to the First in First Out (FIFO) disciplines. Pick and Stage stock for orders to be dispatched. Have the ability to manage priorities. Be detail orientated.Job opportunities The Essentials: Grade Twelve (12) Certificate 1 year of similar work experience in FMCG industry Excellent communication skills Strong organizational skills with a problem-solving attitude If this, is YOU, we would like to hear from you today!!! Only shortlisted candidates will be contacted.

Job Description Our client, an agricultural chemical and seed company, is seeking a dedicated Building Maintenance Specialist to join their team. The ideal candidate will be responsible for overseeing the maintenance and repair of various building systems, ensuring a safe and efficient environment for all occupants. Your expertise will be crucial in maintaining the integrity of the facilities and enhancing the overall functioning of operations. Key Responsibilities: Inspection and Maintenance Conduct regular inspections of the building’s systems, including HVAC, plumbing, electrical, and structural components. Perform regular/ routine inspections of building systems and equipment. Perform preventative and corrective maintenance to ensure optimal performance and safety in all installations. Repairs and Troubleshooting Troubleshoot and repair various building systems, including heating, cooling, plumbing, access control / security systems and electrical systems. Identify issues, determine the necessary repairs or replacements, and take appropriate action to resolve problems promptly. Job opportunities Compliance and Safety Ensure compliance with all local building codes and regulatory standards. Oversee the site civil construction and repairs works Maintain a safe working environment by adhering to safety protocols and guidelines. Participation in EHS program implementation and ensure compliance to all safety requirements/ regulations. Documentation and Record-Keeping Maintain accurate records of maintenance work performed, equipment repairs, and inspections completed. Prepare maintenance reports for management and recommend improvements when needed. Collaboration Coordinate with external contractors and service providers for specialized maintenance tasks when necessary. Collaborate with facility managers and other maintenance staff to identify goals and priorities. Requirements Diploma in Civil Engineering is essential, additional certifications in building maintenance or facilities management preferred. 2+ years of experience in building maintenance or facilities management, with a strong understanding of building systems. Member of Engineering Institute of Zambia Proficient in the maintenance and repair of HVAC, plumbing, and electrical systems. Strong problem-solving skills and ability to work independently or as part of a team. Excellent communication skills for interaction with building occupants and management. Strong attention to detail and commitment to quality work. Ability to prioritize tasks and manage time effectively in a fast-paced environment. Basic knowledge of safety regulations and building codes. Availability for on-call support and occasional emergency response.

Job Description NICO Insurance Zambia Limited, a general insurance company, has been operating in Zambia since 1st October 1997, and has branches in Lusaka, Kitwe, Ndola, Livingstone and Chipata. NICO Insurance Zambia Limited is a member of NICO Group of Companies operating in Malawi, and Sanlam through Sanlam Allianz. The Company is now seeking to identify a qualified individual to be engaged as Claims Officer at our Kitwe branch on the Copperbelt. Reporting to the Branch Manager, the Claims Officer shall be responsible for assisting the branch reduce the loss ratio by avoiding leakage whilst maintaining excellent claims service. Main duties will include the following: Receive, register, and process claims in line with branch procedures. Set accurate initial reserves and update them promptly as claims progress. Verify loss circumstances and ensure damages align with the reported incident. Prepare and submit claims files for payment processing and recovery actions. Conduct inspections and assessments for motor and non-motor claims. Appoint and coordinate with loss adjusters and assessors when necessary. Liaise with repairers to ensure compliance with contracts and turnaround times. Validate claims for accuracy, identify potential fraud, and secure salvages. Ensure repair costs align with approved rates and supplier agreements. Provide regular updates to customers on the status of their claims. Resolve customer complaints promptly and escalate complex cases when required. Ensure adherence to service-level agreements and operational timelines. Ensure compliance with claims directives, including timely reserve updates and record maintenance. Prepare and submit accurate claims reports as required by management. Maintain proper documentation for ex gratia claims and repudiated cases. Adhere to internal compliance standards and follow established procedures. Manage and track daily tasks, deadlines, and pending claims. Submit daily work reports to the Assistant Manager. Maintain accurate records of actions taken and ensure timely follow-ups. Job opportunities Requirements: Have a first degree in Insurance and preferably an Advanced Diploma in Insurance from the Chartered Institute of Insurance or equivalent. Have a minimum of 2 years’ experience handling claims in the general insurance industry. Proven knowledge of insurance standards and procedures. High attention to detail and excellent analytical. Clear verbal and written communication skills. Method of Application Those who meet the above-mentioned requirements may send their applications letters accompanied with copies of their academic, educational qualifications and curriculum vitae to: The Human Resource & Administration Manager NICO Insurance Zambia Limited Plot number 6106/6107, Great East Road, Northmead, P.O. Box 32825, Lusaka. Zambia. Or via the following email address: Only shortlisted candidates will be contacted for interviews.

Job Description We at MTN Zambia are a purpose and value-led organization. At MTN Zambia we believe that understanding our people’s needs and aspirations is key to creating experiences that delight you at work, every day. We are committed to fostering an environment where every member of our Y’ello Family is heard, understood, and empowered to live an inspired life. Our values keep us grounded and moving in the right direction. Most importantly, they keep us honest. It is not something we claim to be. It is in our DNA. As an organisation, we consider it our mission to create an exciting and rewarding place to work, where our people can be themselves, thrive in positivity and ignite their full potential. A workplace that boosts creativity and innovation, improves productivity, and ultimately drives meaningful results. A workplace that is built on relationships and achieving a purpose that is bigger than us. This is what we want you to experience with us! Our commitments go beyond an organisational promise. It is in our leadership and managerial ethos to meaningfully partner with our employees, customers and stakeholders with a vision to realise our shared goals. We are delighted that you are considering us as your career partner to make a mark in the world. We look forward to your application! Job Title: Area Sales RepresentativeJob opportunities Responsibilities: Provides support to appointed Distributors and MoMo Agents, to ensure the achievement of set sales targets, including ensuring appropriate branding of distributor facilities, supply of adequate stocks and training on any new products and services; Assists distributors and MoMo Agents with breaking down the zonal targets amongst distributor and MoMo Agents teams and implements a monitoring system and alignment to ensure all teams understand their Key Performance Indicators (KPIs) and deliver on targets expected; Builds capacity in distributor and MoMo Agents sales staff by accompanying them in the trade and providing coaching on sales activities to ensure distributor and MoMo Agents coverage effectiveness in the zone in line with planned targets; Identifies training needs amongst distributor staff and liaises with Area Manager for execution; Conducts distributor and MoMo Agents sales reviews on a daily and weekly basis and takes action to align distributor and MoMo Agents staff and personal sales to targets. Provides updates on distributor and MoMo Agents retail universe performance on a monthly basis to the Area Manager; Monitors distributor and MoMo Agents Route Profitability and advises measures for improvement; Monitors overall distributor and MoMo Agents performance and escalates any issues for resolution to Area Manager; Manages the area Sales Champion team towards targets, ensuring that the teams have the required information, resources, training, and supervision to achieve such targets; Forecasts growth in customer numbers, numeric distribution and MoMo Agents and revenues in line with departmental (area) objectives within the zone and agrees action to be taken to achieve the growth with Area manager; Implements acquisition campaigns and initiatives for the zone approved by the Area Manager. Executes all promotional campaigns in the zone evaluating them, giving reports and suggestions for strategy input; Ensures focus in non-traditional markets and strategic channels to increase penetration and availability; Fosters communication between MTN and all trade partners i.e. Distributor, MoMo Agents, sub distributor, Retailers and consumers to ensure a concerted and integrated sales effort; Prepares daily, weekly and monthly sales reports for zone, ensuring reports are accurate, informative and on time. Candidate Requirements: Degree or Diploma in Sales & Marketing or equivalent or Telecommunications related field; Minimum of three (3) years of work experience with at least two (2) at Supervisory level, in frontline environment; Grade 12 Certificate. (5 O’ Level credits, including compulsorily English Language and Mathematics); Three (3) years hands-on experience in telecommunications field; Possession of a Manual Driver’s License of at least 2 years with no violations. Candidates are mandated to answer the below on their cover page to the hiring Manager. Values are the core of MTN Zambia’s culture. Our five values called ‘Live Y’ello’ is the force that unites and inspires each one of us to make an impact that matters in the world. So, tell us: Which one of our five Live Y’ello Values resonates most with you and why? (limit 250 words) Lead with Care Can-do with Integrity Collaborate with Agility Serve with Respect Act with Inclusion Hand delivered applications will not be accepted Note: that only shortlisted candidates will be contacted.

Job Description National Breweries Plc is Zambia’s leading producer and distributor of Traditional African Beer. Our affiliation to Delta Beverages gives our employees a sense of pride and that of belonging to one of the biggest international brewing companies in the world. The Company offers opportunities for all to learn develop and grow, whilst offering challenging career opportunities for lateral or vertical advancement. We are inviting applications to fill the following vacant position: POSITION: LORRYMATE 3 LOCATION: NDOLA GRADE: B CONTRACT: PERMANENT Reporting to the Sales Representative, the successful candidates will be accountable for the following: To ensure the vehicle is always clean and To give the product to customers as instructed by the Driver/Salesman To perform other duties relating to his job that may be assigned to him by the Driver/Salesman Offloading of empty crates Always ensure safety is followed while performing Be accountable to count full beer as well as empties and counter sign with driver Be accountable to count and counter sign for all returned stock Job opportunities This job is particularly suitable for candidates who meet the following minimum requirements: Grade 12 Certificate Certificate in Sales/Marketing Above 18 years with no previous criminal records At least 2 years’ experience in driving of sales and distribution Hardworking, Reliable, Trustworthy, result oriented, ability to hand cash and arithmetic Sober minded and ability to communicate Method of Application The Human Resource Business Partner National Breweries Plc Sheki Sheki Road PO Box 35135 Lusaka Email address: (Only shortlisted candidates will be communicated to & all attachments should be in a single PDF File. Kindly state the position in the subject line)

Job Description OFFICER – DDACC MANDATE LOGGING & SUBMISSION (1) JOB SUMMARY Reporting to the Section Head – DDACC Mandate Logging & Submission, the job holder will be responsible for Logging and lodging of mandates i.e. review of mandates from branches, performing validity checks, completion of relevant fields, corrective action and submission (Lodging) of mandates to respective branches. JOB SPECIFICATIONS The job holder will be responsible for all credit activities including but not limited to the following: Timely review of allocated mandates, picking out errors and, timely & accurately logging on to the DDACC/Standing order database, then file mandates correctly in soft and hard copies. Corrective action on mandates with errors DDACC/Standing Order by contacting clients/branches for correct information and new DDACC/Standing Orders to be signed. Ensure incorrect mandates are corrected and returned promptly by the respective branches for database recording and submission to the banks Timely and accurately consolidating logging files, verification of related files e.g. mandates tracking report, off payroll database; preparation of bank submissions and ensuring mandate forms are submitted to the relevant Banks for both on payroll and off payroll clients on time to perform strikes. Constant updating of DDACC/Standing order databases, legacy files ensuring that they are current. Recording DDACC/Standing Orders rejected by the Bank and ensuring corrective action, corrected mandates are promptly received for updating database and dispatch to the respective banks. Maintaining good relationships with stakeholders for DDACC/Standing order management Tracking of DDACC and Standing Order mandates sent by branches- following up with branches on delayed mandates and mandates not received. Perform any other duties as maybe assigned by the Supervisor MINIMUM ENTRY REQUIREMENTS Full Grade12 Certificate or its equivalent Degree in a relevant field Minimum of two years’ work experience in this field is an added advantage OTHER SKILLS AND ATTRIBUTES Highly conversant with Microsoft Excel, analytical and good numerical skills Good communication, interpersonal and organization skills Good attention to detail Self-driven

Job Description OFFICER – DDACC PROCESSING (RECOVERIES) JOB SUMMARY The job holder will be responsible for: Collections of amounts due from clients through direct debit (DDACC) Preparation and review of strike file Timely upload on respective bank collections platform or submission of strike files to the respective bank Analysing bank statements for DDACC transactions and reconciling these to strike files and feedback files obtained from various banks following the DDACC recovery process Preparation of the successful payments’ files submitted to Finance and the respective units for receipting, upload in Baylend and Flex cube (for Sungapo clients). JOB SPECIFICATIONS Prompt and accurate preparation of both on payroll and off payroll strike files ensuring correct clients are debited. Timely submission /processing of strike files for maximum recoveries on defaulting/arrear clients on payroll, and off payroll clients Prompt and accurate review of other team members strike files when required to do so and ensure timely submission/processing of strike files Prompt and accurate reviews of Bank submission files when required to do so. Maintenance of the DDACC/Standing order databases and Legacy files ensuring that corrective action is effected for any identified amendments/corrections. Constant updating of DDACC/Standing order databases, ensuring that it is current Timely follow up on Bank responses with Finance Department and the respective sponsoring Banks for feedback and DDACC/Standing order related issues and prompt escalation. Maintaining good relationships with stakeholders for DDACC/Standing order management Timely preparation of payments to be captured analysis, ensuring that all successful payments to be posted are sent to Payments unit for capturing, verifying if correct amounts have been receipted on clients’ loan accounts, tracking of clients’ payments and ensuring that necessary exceptions are raised Timely and accurate consolidation of the Feedback report on all successful and unpaid feedback, constant updating, circulation of cumulative unpaid feedback. Monthly Reconciliation of DDACC/Standing order Performance Analysis. Handling of branch and other unit/departments DDACC queries, investigate, timely escalation and resolution. Perform any other duties as may be assigned by the Line Manager Job opportunities MINIMUM ENTRY REQUIREMENTS Grade 12 with 5O Levels including Mathematics and English Preferably an Accounting qualification, Degree in Business Administration, Statistics or any business-related field. Minimum of one-years’ work experience. Experience in performing reconciliations will be an added advantage. OTHER SKILLS AND ATTRIBUTES Ability to work well under minimum supervision. Proactive and self-motivated. Attention to detail and ability to work accurately. Maintain the highest level of confidentiality and integrity TO APPLY Method of Application Suitable candidates must send their applications, attaching their current CVs and professional/academic certificates and your completed Internal Employment Application Form to

Job Description OFFICER – DDACC MANDATE LOGGING & SUBMISSION (1) JOB SUMMARY Reporting to the Section Head – DDACC Mandate Logging & Submission, the job holder will be responsible for Logging and lodging of mandates i.e. review of mandates from branches, performing validity checks, completion of relevant fields, corrective action and submission (Lodging) of mandates to respective branches. JOB SPECIFICATIONS The job holder will be responsible for all credit activities including but not limited to the following: Timely review of allocated mandates, picking out errors and, timely & accurately logging on to the DDACC/Standing order database, then file mandates correctly in soft and hard copies. Corrective action on mandates with errors DDACC/Standing Order by contacting clients/branches for correct information and new DDACC/Standing Orders to be signed. Ensure incorrect mandates are corrected and returned promptly by the respective branches for database recording and submission to the banks Timely and accurately consolidating logging files, verification of related files e.g. mandates tracking report, off payroll database; preparation of bank submissions and ensuring mandate forms are submitted to the relevant Banks for both on payroll and off payroll clients on time to perform strikes. Constant updating of DDACC/Standing order databases, legacy files ensuring that they are current. Recording DDACC/Standing Orders rejected by the Bank and ensuring corrective action, corrected mandates are promptly received for updating database and dispatch to the respective banks. Maintaining good relationships with stakeholders for DDACC/Standing order management Tracking of DDACC and Standing Order mandates sent by branches- following up with branches on delayed mandates and mandates not received. Perform any other duties as maybe assigned by the Supervisor Job opportunities MINIMUM ENTRY REQUIREMENTS Full Grade12 Certificate or its equivalent Degree in a relevant field Minimum of two years’ work experience in this field is an added advantage OTHER SKILLS AND ATTRIBUTES Highly conversant with Microsoft Excel, analytical and good numerical skills Good communication, interpersonal and organization skills Good attention to detail Self-driven

Job Description Job Summary The Respiratory Health Clinician is responsible for screening, diagnosing, and managing patients with respiratory conditions at various project sites. The role involves providing quality patient care, conducting outreach screenings, interpreting diagnostic tests, referring complex cases, and ensuring accurate documentation of clinical data. Additionally, the clinician will be actively involved in research studies, patient counseling, and adherence to Good Clinical Practices while maintaining strict confidentiality and accountability for project resources. Main duties Screens patients with respiratory conditions at all project sites. Provides basic treatment for respiratory illnesses according to standard treatment guidelines. Ensures high-quality patient care and effective management of respiratory cases. Conducts outreach screenings in workplaces and communities as needed. Identify and recruit participants for research studies, ensuring proper informed consent procedures. Interprets laboratory results, spirometry, 6MWT, and chest X-rays to make clinical decisions. Refer challenging respiratory cases to medical officers and respiratory physicians. Ensures timely referral of patients requiring specialized services at tertiary institutions. Provides counseling on smoking cessation, treatment adherence, risk reduction, and psychosocial support. Educates patients and caregivers on respiratory conditions and their management. Ensures accurate completion of clinical study forms (both electronic and hard copy). Performs quality control (QC) checks on data and study forms. Maintains proper records of respiratory diagnoses and collaborate with data associates for database updates. Assists in writing reports and preparing for monitoring visits. Follows Good Clinical Practices and research protocols. Maintains strict confidentiality and privacy of patients/participants. Accountable for project resources, including ICT equipment, spirometers, data collection forms, and study supplies. Ensures proper handling and storage of participant files and research materials. Job opportunities Qualifications Diploma in Clinical Medical Sciences Valid practicing certificate under the Health Professions Council of Zambia Minimum 4 years’ experience in clinical management of TB and other respiratory conditions Excellent interpersonal and communication skills.

Job Description OFFICER – PAYMENTS AND RECONCILIATION (RECOVERIES) JOB SUMMARY The job holder will be responsible for assigning payments made outside employer receipting i.e. cash, DDACC payment or any other form of payment onto the clients’ accounts in Baylend. Processing of statements and outright settlements. JOB SPECIFICATIONS ·Ensure all outright settlement payments are correctly captured in Baylend and processed after verifying deposit with Finance and against o/s documentation received from branch. Prepare daily loan statement requests processed report and weekly outright settlement report. Prepare month end reconciliations for Outright Settlements and Arrear / Monthly payments captured with the Financial Ledger. Capture in Baylend Technical Arrear, Off-Payroll and Termination payments collected via Cash/DDACC/Standing Order/Mobile Money/Cheque/Employer Transfer. Ensure the correct and timely capturing of these payments onto the right Client accounts. Verify and capture Bad Debt payments on Written off recreated loans according to set procedure. Review daily the outright settlement system report and follow up with concerned branch outright settlements generated without sending documentation. Process all Client Statement Requests, maintaining database of all requests including evidence of payment of processing fees. Troubleshooting of queries received related to Statements, payments & Outright Settlements. Prepare exceptions when need arise to correct client account balances. Backup all outright Settlement, Payments and Loan Statements documentation onto the Payments Folder on the Back-up server Perform any other duties as may be assigned by the Line Manager. Job opportunities MINIMUM ENTRY REQUIREMENTS Grade 12 with 5O Levels including Mathematics and English Preferably an Accounting qualification or Degree in Business Administration Minimum of one to two years’ work experience Experience in performing reconciliations will be an added advantage. OTHER SKILLS AND ATTRIBUTES Ability to work well under minimum supervision. Proactive and self-motivated. Attention to detail and ability to work accurately. Maintain the highest level of confidentiality and integrity Method of Application Suitable candidates must send their applications, attaching their current CVs and professional/academic certificates and your completed Internal Employment Application Form.

Job Description Kafue College of Health Sciences and Research is looking for well qualified enthusiastic self-motivated and focused professionals to apply for the position of lecturers in the following schools; Nursing, Environmental Health, Clinical Sciences , Information Technology and Education. Qualifications: – A Master’s degree in relevant field. – A Bachelor’s Degree – Valid practicing license – Full grade 12 certificate – At least two years teaching experience in a College or University OTHER SKILLS AND ATTRIBUTES – Professionalism and Confidentiality; – High level of integrity and Personal organisation; – Excellent oral & Written communication; – Ability to provide quality service with minimum error rate; – Computer literacy; and – Good Time Management and Interpersonal skills Method of Application Interested candidates should submit an application letter, curriculum vitae and academic qualifications by email.

Job Description Role Overview; To provide support to the maintenance department by ensuring that maintenance activities are properly scheduled and documented. Coordination of maintenance activities with other departments to ensure a smooth operation of the maintenance department Key Duties and Responsibilities: Assist in scheduling and planning maintenance work orders to optimize staff productivity and resource allocation. Document and track maintenance requests and service reports, ensuring all records are accurate and up to date. Communicate effectively with other departments to align maintenance activities with organizational goals. Conduct regular inspections of Plant – fixed Plant and mobile equipment to identify maintenance needs and potential safety hazards Skills and Competencies Strong organizational skills and attention to detail. Excellent verbal and written communication skills. Proficiency in Microsoft Office Suite and maintenance management software. Ability to work independently and as part of a team. Basic knowledge of maintenance and repair processes. Ability to handle multiple tasks and prioritize effectively Job opportunities Education and Work Experience Grade 12 certificate Minimum certificate in IT training Certificate or Diploma in any Engineering field will be an added advantage Minimum 2 years working experience in a similar role Exposure to mining environment Location; Kabwe, Ndola

Job Description CAREER OPPORTUNITY POSITION: Site Manager START DATE: August 2025 APPLICATION DEADLINE: 4th April, 2025 CONTRACT TYPE: Full Time / 2 Years INTRODUCTION

Job Description Chalo Trust is seeking for the services of a highly qualified and experienced Accounts Assistant to join our team. Qualifications required and Key Responsibilities; Must be between 30 years and 45 years Grade 12 certificate Diploma in Accounts with a minimum of 2 years work experience paid up member of ZICA Good communication skills knowledge of MS office package Good knowledge of accounting software Method of Application Please call 0977298348 for a phone interview between 09hrs and 17hrs Note: Do not call after 17hrs Do not send and E-mail or Whatsapp message

Job Description Organization Summary: Ciheb-Zambia is a non-profit local Zambian organisation supporting Ministry of Health to scale up comprehensive HIV prevention and testing services and find the best solutions to life threatening situations among communities in Zambia. Position Summary The holder of this position shall provide overall technical leadership to Ciheb Zambia’s Strategic Information (SI) country programs and initiatives by providing the required technical and administrative coordination. He/She will report directly to Ciheb Zambia Technical Director (or ADVANCE Project Director).The purpose of this position is to continuously strengthen both the upstream and downstream sectors of Ciheb Zambia`s SI systems and capacity for seamlessly managing the country programs and any new initiatives. The M&E Manager will be responsible for directly supervising the central level team as well as the provincial and district teams Ciheb Zambia and the consortium partners. He/she will provide strategic leadership for SI activities in conjunction with the rest of the team in addition to leading the design of a system for client-level data collection, collation, and timely reporting of program results to the donors for all the program portfolio and new initiatives. He/ She will keep abreast of state-of-the-art SI/M&E approaches to ensure the use of technically appropriate monitoring and evaluation models and information systems for data collection and reporting systems. He/She will be the focal liaison to GRZ and her agencies and required TWGs in relation to all SI related activities. Duties and Responsibilities Lead the setting up and management of robust and functional Monitoring Evaluation and Learning system for the HIV programs especially the type that allows for client-level program cascade reporting as well as PEPFAR MER and Non-MER indicators and ad-hoc data. He/ She will contribute significantly to the data analysis and visualization for the grant so that results are clearly communicated using high-quality data. Design and Monitor proper collection, quality assurance and reporting of PEPFAR MER program performance data from all community-based programs and health facilities in the focus district and in line with the National HMIS guidelines and meeting the Government of Zambia, CDC Zambia and PEPFAR reporting requirements. Lead regular assessments, planning for and develop the technical capacity of community and facility level data workers, program technical specialists, facility data coordinators, respective PHO district and provincial Health Information Staff to improve the overall quality and integrity of all program related data. Monitor and be responsible for optimal functionality of established and scaled-up electronic health record management systems (SmartCare Plus) and the complimentary community-based data collection systems (including DHIS2 Tracker programs) in all supported facilities for the reporting of both the community NHMIS dataset and PEPFAR MER 2.7 or any other latest version. Stimulate the process for achieving 100% accurate and timely reporting of data from all community and facilities sites for both PEPFAR MER and Non-MER and GRZ (i.e., HIA2) indicator results using all up to date DCRTs and HIS tools. Collaborate with the respective all Provincial SIOs, PHO SI/M&E Team, the DHIOs, Community Programs teams, Facility-in-Charge (FIC’s), and the consortium partners to conduct routine Data Quality Assurance (RDQA) on all sites monthly until there are an establishment of both remote eDQA dashboards and excellent data collection, feedbacks, and reporting systems as well up-to-date entries of all client’s interactions on the DHIS2 Tracker program and SmartCare Plus EHR systems in supported facilities. Initiate and lead the review of Standard Operating Procedures (SOPs) established for Data Management (including Collection, Aggregation, and Data Validations) in line with changes in data demands for the program. Lead Technical development of simple and complex data analytics for program decision making and transferring the capacity to district and provincial level teams. Represent SI Team at National level SI/M&E TWGs and make presentations and technical inputs. Minimum Qualifications Education: A bachelor’s Degree in Demography, Computer Science, Biostatistics, Public Health, Health Informatics or related fields with not less than 5-10 years of cognate experience in similar SI leadership position may be considered A Master’s Degree in public health and any strategic information field will be an advantage. Experience: At least 5 years doing similar work as an M&E Team Lead. Familiarity and proficiency in DHIS2 –Tracker & Event programs, SmartCare or other patient electronic medical records management solution. Experience in PEPFAR M&E/SI reporting system as well as DREAMS Implementation and its SI System Experience with Microsoft, Excel, Access, MS SQL Server, MySQL. Data visualization skills – PowerBI, Tableau and Web connectors. Minimum 5 years’ experience in data management. Experience working in a community HIV prevention, ART Linkage programs Other: Excellent presentation and writing skills Registered or willing to register as a member of ZaMEA or other M&E professional body. Language: Fluency in English (speaking, reading, and writing).

Job Description Exciting Career Opportunity: Safety, Health, Environment, and Quality (SHEQ) Officer BHRC is recruiting on behalf of Mulungushi International Conference Centre (MICC), a leading international conference venue committed to excellence in safety, quality, and environmental management. We are looking for a highly motivated and detail-oriented SHEQ Officer to drive compliance, quality assurance, and workplace safety across all operations. Key Responsibilities: Develop and implement Health, Safety, Environment, and Quality (HSEQ) management systems. Ensure compliance with Health & Safety, Food Safety, and Environmental regulations. Conduct audits, risk assessments, and training programs to promote safety awareness. Monitor compliance with HACCP, QMS, and EHS requirements. Investigate quality complaints, product non-conformances, and reported incidents. Collect and analyze injury and accident data, ensuring timely reporting and corrective action. Lead supplier audits and compliance checks for high-risk vendors. Prepare and present SHEQ performance reports, ensuring targets are met. Who Should Apply? We are looking for a passionate and proactive professional with: ✔️ A Diploma in Food Technology, Operations Management, Safety, or Quality Management. ✔️ At least 3 years of experience in a similar role within a reputable organization.Job opportunities ✔️ Strong skills in corporate communication, risk management, and compliance monitoring. ✔️ Experience in project management, change management, and relationship management. ✔️ Ability to conduct audits, investigations, and safety assessments effectively. Why Join Us? Work in a prestigious international conference centre. 🌟 Professional growth opportunities. Be part of a team committed to safety, quality, and environmental excellence. Method of Application Send your CV and Cover Letter with the subject “SHEQ Officer – MICC” Join MICC and contribute to a world-class conference experience with safety and quality at its core

Job Description At MTN Mobile Money Zambia, we believe that understanding our people’s needs and aspirations is key to creating experiences that delight you at work, every day. We are committed to fostering an environment where every member of our Y’ello Family is heard, understood, and empowered to live an inspired life. Our values keep us grounded and moving in the right direction. Most importantly, they keep us honest. It is not something we claim to be. It is in our DNA. As an organisation, we consider it our mission to create an exciting and rewarding place to work, where our people can be themselves, thrive in positivity and ignite their full potential. A workplace that boosts creativity and innovation, improves productivity, and ultimately drives meaningful results. A workplace that is built on relationships and achieving a purpose that is bigger than us. This is what we want you to experience with us. Our commitments go beyond organisational promise. It is in our leadership and managerial ethos to meaningfully partner with our employees, customers and stakeholders with a vision to realise our shared goals. We are delighted that you are considering us as your career partner to make a mark in the world. We look forward to your application. The key responsibilities for this role include but not limited to the following: Resolution of Mobile Money queries from Service Centers, Connect Stores, Agents, Merchants & customer service for walk in customers; Participation in finance operations – reversals, adjustments, bank engagement, partner float and liquidity support, National Financial Switch (NFS) reconciliations; Assist with bulk payment training and consultation to Corporate clients; Ensure adherence to data retention requirements within approved system for easy reconciliation and retrieval; Provide assistance during UAT and upgrade tests; Prepare daily, weekly and ad-hoc reporting. Candidate Requirements Grade 12 certificate with 5 credit or better of which English and Mathematics are a must; Diploma in relevant business-related field; Minimum of 1 years’ experience in business operations support. Women are strongly encouraged to apply Candidates are mandated to answer the below on their cover page to the hiring Manager. Values are the core of MTN Zambia’s culture. Our five values called ‘Live Y’ello’ is the force that unites and inspires each one of us to make an impact that matters in the world. So, tell us: Which one of our five Live Y’ello Values resonates most with you and why? (limit 250 words) Lead with Care Can-do with Integrity Collaborate with Agility Serve with Respect Act with Inclusion Hand delivered or posted applications will not be accepted. Note: that only shortlisted candidates will be contacted.

Job Description GENERAL DESCRIPTION By performing a wide range of functions the job holder carries the responsibility of ensuring that the financial management and administrative systems of the University and its business units are in line with the strategies, policies and procedures of the university and in conformity with accounting standards and legal requirements. MAIN DUTIES AND RESPONSIBILITIES 1. Preparation of all accounts for the University, Building Projects, related businesses complying with relevant International Accounting Standards (IFRSs IASs and GAAPs) 2. Development and implementation of financial management systems. 3. Providing and interpreting financial information 4. Coordinate and direct the preparation of the annual operational and capital budgets. 5. Monitor and control budgets and report variances.Job opportunities 6. Analysis of restricted/grant funds and ensuring they are correctly recorded and used for intended purpose 7. Monitoring and interpretation of cash flows and predicting future trends. 8. Developing financial management mechanisms that minimise financial risk. 9. Keeping abreast of changes in financial regulations and legislation. 10. Liaising with internal and external auditors to ensure timely audit of accounts. 11. Conducting reviews and evaluations for cost-reduction opportunities. 12. Producing accurate financial reports to specific deadlines. 13. Developing external relationships with appropriate contacts, such as auditors, bankers, statutory organisations, contractors and suppliers. 14. Reviewing financial transactions to ensure accurate reporting. 15. Reviewing and compiling reports prepared by the Administrative and assistant Accountants. 17. Cash flow projections and mechanisms for effective utilization of funds. 18. Administration of the payroll and other benefits and ensuring timely submission of statutory returns (PAYE, NAPSA etc) and payments. 19. Creation of beneficiaries records for online payments, review payment documents and upload on to the online payment platform. 20. Overseeing the Financial aid allocation process. 21. Perform other accounting and administrative functions as assigned from time to time. WORK EXPERIENCE REQUIREMENTS Minimum of five years’ experience in a busy accounting and administration function. EDUCATION REQUIREMENTS Grade 12 School Certificate Full ACCA or equivalent Master’s degree in Business or related field would be an added advantage. Valid Driver’s License. KEY COMPETENCES Ability to provide professional customer service Strong organizational and problem solving skills Attention to detail Work confidentially with discretion and honest.Recruitment services Direct and clear communication both orally and in writing Full of initiative and ability to work with minimum supervision Ability to set priorities and meet strict deadlines Working knowledge of QuickBooks accounting system, MS Excel, Word and PowerPoint Flexibility and willingness to accept new tasks and challenges Ability to assemble diverse data and prepare clear and concise reports. Capable of maintaining complex and varied files and records. Ability to establish and maintain cooperative and effective working relationships with others. Ability to maintain a neat and tidy work area. Willingness to work extended hours as and when necessary.

Job Description Goldenlay Agri Ltd is the largest producer, supplier, and distributor of table eggs across Zambia, and boasting a brand familiar to retailers and consumers alike. Goldenlay is hereby inviting applications from suitable qualified candidates to fill the position a Plumber Duties, and Responsibilities The Plumber will be responsible for the installation, modification, maintenance, and repair of plumbing fixtures for drainage and water systems. Overseeing the fitting and repair of sanitation systems such as bathtubs, showers, toilets, and sinks. Handle domestic appliances such as water heaters and dishwashers to ensure they operate efficiently. Be able to determine the type and amount of material/equipment required for plumbing work. Testing plumbing systems to identify leaks and other faults. The Plumber should be able to utilize a range of equipment/tools among which include wrench, spade, rule, and saw. Use the equipment in measuring, cutting, threading, and assembling pipes and other plumbing structures. Troubleshoot plumbing fixtures to perform repair or replacement of damaged components. Installation of plumbing systems such as sinks, toilets, tubs, and air conditioners, and install supports and hangers for plumbing fixtures and pipes. Scheduled maintenance to ensure plumbing equipment is functioning efficiently. Operating and monitoring pressure gauges in order to identify leaks and fix them. Evaluate all installations to ensure appropriate pipe sizes and grades are used. Job opportunities QUALIFICATIONS Crafts Certificate in Plumbing and metal works Must have not less than 3 years hands on experience and ability to work with minimum supervision. Must be conversant with boreholes, domestic and industrial plumbing etc. Method of Application All qualified and interested candidates should send their updated CV’s with at least three traceable references to the address/e-mail below. The Human Resource Manager Goldenlay Agri Limited, P.O. Box 90444, Luanshya

Job Description Job Description iSON BPO Xperiences is the largest 3rd Party BPO service provider in Africa with a presence in 14 countries in Africa with client base across various verticals which include telecommunication; internet and television sectors. iSON Zambia seeks to recruit a suitable and qualified candidate for the position of Customer Care Executive. Position Summary: The Customer Care Executive is primarily responsible for ensuring delivery of exceptional customer service to customers as per the respective client’s SLA. The primary focus of a Customer Care Executive is to assist; retain; acquire and/or recover customers. Duties & Responsibility 1. Build rapport with customers by handling each and every customer call in a courteous; and professional manner, 2. Ensures consistently imparting the correct product and services information during each call. 3. Obtains; imparts; clarifies and verifies information to and/ or from customers to ensure delivery of exceptional customer service 4. Demonstrate appropriate levels of empathy in situations that require these skills; and provides customers with caring individualized attention. 5. Ensure that the quality of each call is in compliance with predefined quality parameters. 6. Consistently contributes towards improving customer experience by identify potential areas for process/productivity improvements and highlights the same to the Team Leader. 7. Ensure strict adherence to established attendance schedules. 8. Ensures daily performance targets are met. Qualifications i. Must have completed 12 years of schooling. ii. Diploma or Certificate in insurance with an added advantage in Sales and Marketing. iii. Excellent listening skills; uses appropriate probing techniques to facilitate clear understanding of queries and thus provide appropriate and accurate solutions to customer queries. iv. Good typing speed and computer skills, particularly with regard to Microsoft office applications v. Good communication skills including a clear voice; and fluency in English and local languages pertaining to the respective location. Note: Only those who meet the requirements will be contacted for interviews. Method of Application Should you be interested in applying for this role, please send your application letter, updated CV and relevant qualifications to and specify your location on your mail board.

Job Description DEAN OF STUDENTS (x1) The Zambia Catholic University is inviting applicants for the position of Dean of Students. The Search Committee acting on behalf of the University Council invites applications from suitably qualified individuals for the appointment to the position. JOB PURPOSE Reporting to the Vice chancellor, the Dean of Students is responsible for the formulation and control of all programs and services in the University which are aimed at promoting the welfare of students, their relationships and other matters which affect students’ quality of life outside of academia. DUTIES Overseeing student organizations, representation and rights to ensure order in student conduct Direct the operation of the University dispensary for timely management of minor ailments of students and ensure timely referral to government facilities Enforcing the University’s Student Code of Conduct Planning and implementing orientation for new students at the University Formulating and controlling budgets for student activities and general welfare Directing remedial action in emergencies and crisis situations involving students As a member of the Management Team, participate in policy and decision making of the University generally and in particular on matters concerning students. Planning and organize suitable extra-curricular activities for students Counselling students who may be distressed to restore comfort and confidence Inspect boarding houses and ensure landlords adhere to the required health standards. Job opportunities QUALIFICATIONS AND EXPERIENCE Master’s Degree in Social Work or any Social Science Good communication skills in both oral and written English language At least five (5) years’ experience in in student/community related work Good computer skills ATTRIBUTES Temperament to able to handle students Tact and persuasiveness to intervene, diffuse and settle potential conflict situations Human relations skills in dealing with parents/guardians, other academic institutions, government offices and the general public Passion and commitment to provide service students even at odd hours Ability to articulate matters of student welfare at all levels of management Empathy and ability in student counselling REMUNERATION The University offers a remuneration package for the person appointed to the position of Dean of Students as determined from time to time. TENURE The tenure of office for the Dean of Students shall be four (4) years and could be given another contract of the same duration (4 years only) depending on performance and upon success completion of the first term. CLOSING DATE OF APPLICATIONS The closing date of applications is 31st March 2025. Method of Application Candidates meeting the stated requirements are required to forward their applications comprising the following: Letter of application Curriculum Vitae Photocopies of certificates, diplomas and other relevant qualifications Names and addresses of three references Any other relevant information that may assist the Search Committee in determining the suitability of the candidate. Applications marked “POSITION OF DEAN OF STUDENTS” must be addressed to: The Secretary Search Committee The Zambia Catholic University P.O. Box 260410 Kalulushi Zambia.

CHIEF FINANCIAL OFFICER (x1) The Council of the Zambia Catholic University invites applications from suitably qualified candidates for the position of Chief Financial Officer. JOB PURPOSE The Chief Financial Officer is responsible for providing sound advice to the Vice-Chancellor on financial matters and strategies for the University. The position holder is expected to design, implement, monitor, and control financial and accounting functions. MAIN DUTIES In executing the functions of the job, the main duties of the Chief Financial Officer include the following: 1. Co-coordinating the formulation of annual financial budgets of the University and implementing the budgets once approved by the Council and performs periodic cost and productivity analyses; 2. Advising the University Management on all financial matters and implications, plans and appraisal of alternatives; 3. Providing financial performance reports on the overall University budget and departmental budgets; 4. Compiling reliable and timely financial reports for the University Finance Committee;Job opportunities 5. Directing and controlling all financial and accounting functions and ensuring adherence to set standards. 6. Determining realistic fees for academic and consultancy services to maximize revenue collection for the University and oversees the overall operations of student financial services, billing and receivables, and cashiering functions of the university. 7. Provides direction and leadership in financial management, fiscal policies review and changes; conducts special studies as required; ensures compliance with university, state, and federal regulations and standard accounting procedures; 8. Directing the preparation of financial reports summarizing and estimating the organization’s financial position such as income statements, balance sheets and analyses of future earnings and income; to improve the financial controls within the organization; 9. To draw up the organization’s monthly budgets based on the necessities of the business QUALIFICATIONS AND EXPERIENCE/MINIMUM JOB REQUIREMENTS The post holder should have the following: 1. A professional accounting/finance qualification e.g. ACCA, CIMA, Degree; 2. Must be a fully paid-up member of ZICA; 3. At least three (3) years working experience at senior accountancy/finance management level; 4. Experience in resource mobilization and business planning would be an added advantage;Job opportunities 5. Knowledge of state financial regulations, and university financial policies and procedures. ATTRIBUTES /KNOWLEDGE, SKILLS AND ABILITIES REQUIRED 1. Must be a practicing Christian, reliable with high professional integrity; 2. Team player with good communication skills, and self-confidence with analytical abilities; 3. Ability to foster a cooperative work environment; 4. Ability to use independent judgment and to manage and impart information to a range of clientele; 5. Ability to write reports containing technical information; 6. Knowledge of customer service standards and procedures; 7. Knowledge of software to quantify and illustrate complex financial reports, comparisons, impacts, and/or projections; 8. Ability to supervise and train employees, to include organizing, prioritizing, and scheduling work assignments. TENURE The Chief Financial Officer is appointed to hold office for a period of four (4) years with a possibility of another similar period depending on performance. CLOSING DATE OF APPLICATIONS Method of Application Interested candidates meeting the stated requirements must forward their application letters with updated curriculum vitae together with three references, academic and professional certificates and other relevant documents to: Applications marked “POSITION OF Chief Financial Officer” must be addresses to: The Secretary Search Committee The Zambia Catholic University P.O. Box 260410KalulushiZambia. Hand delivered or post applications to: Office of the Registrar, Zambia Catholic University, Plot 1937, Ntundwe Drive, Kalulushi.

Job Description JOB OPPORTUNITY The Independent Broadcasting Authority (IBA) is a statutory body under the Ministry of Information and Media, established under the IBA Act No. 17 of 2002, as amended in 2010 and 2017. The principal mandate of the IBA is to regulate the broadcasting sector in Zambia. 1. FRONT OFFICE EXECUTIVE 2. JOB PURPOSE To provide effective and efficient front office services in order to facilitate the smooth operations of the Authority. 4. ESSENTIAL/DESIRABLE QUALIFICATIONS/EXPERIENCE: a. Professional Qualifications: School certificate with a credit in English or better or its equivalent. Diploma in Mass Communication/Public Relations/ Journalism/ Public Administration/ Human Resource Management /Business Administration Job opportunities b) Minimum Relevant Work Experience Required: 3 years’ experience required. c) Skills Requirements Communication ( both in writing and speech). Front office management. Managing appointments. Networking. Record keeping. Managing important information. Courtesy. d) Personal Attributes: High standards of integrity and morality Willingness to learn new things and skills and Reliable and trustworthy person. 5. WORKING CONDITIONS: Office work environment/ field work Use of computers and other office equipment. Concentration and analysis. Ability to manage time effectively and meet tight deadlines. Recruitment services Method of Application Interested candidates can access full job descriptions and requirements on the Authority’s website: www.iba.org.zm All applicants that shall be shortlisted to attend interviews, will be required to come with the original certificates to gather with validation document for each certificate from Zambia Qualification Authority (ZAQA). Applications should be addressed to/ delivered and placed in the Tender Box at the IBA Offices to: The Director General The Independent Broadcasting Authority (IBA) Mass Media Complex Alick Nkhata Road P. O. Box 32475 LUSAKA ZAMBIA Applications can be sent by mail to the above address or hand delivered and placed in the Tender Box at the IBA Offices.

Job Description JOB OPPORTUNITY The Independent Broadcasting Authority (IBA) is a statutory body under the Ministry of Information and Media, established under the IBA Act No. 17 of 2002, as amended in 2010 and 2017. The principal mandate of the IBA is to regulate the broadcasting sector in Zambia. 1. SECRETARY 2. JOB PURPOSE To provide quality and efficient, administrative services to the Directorates by coordinating information flow in order to facilitate and maintain an efficient communication system for superiors both within and outside the Authority. To provide secretarial services to the Directors and members of staff in the Directorates. 4. ESSENTIAL/DESIRABLE QUALIFICATIONS/EXPERIENCE: (a). Professional Qualifications: Grade twelve full certificate with credit in English language or better. Diploma in Secretarial Training or Diploma in Mass Communication or Diploma in Public Relations. Ability to prepare reports. (b). Minimum Relevant Work Experience Required: 2 years relevant experience. (c). Skill Requirements: Courtesy and public relations. Writing Reports. Attending to visitors and stakeholders. The use of Computer. Record Management. Arranging meetings. Diary Management. Communication both oral and written. Risks management. Recruitment services (d). Personal Attributes: High standards of integrity and morality Willing to learn new things and skills and Reliable and trustworthy person. 5. WORKING CONDITIONS: Office work environment/ field work Use of computers and other office equipment. Concentration and analysis. Ability to manage time effectively and meet tight deadlines. Method of Application Interested candidates can access full job descriptions and requirements on the Authority’s website: www.iba.org.zm All applicants that shall be shortlisted to attend interviews, will be required to come with the original certificates to gather with validation document for each certificate from Zambia Qualification Authority (ZAQA). Applications should be addressed to/ delivered and placed in the Tender Box at the IBA Offices to: The Director General The Independent Broadcasting Authority (IBA) Mass Media Complex Alick Nkhata Road P. O. Box 32475 LUSAKA ZAMBIA Applications can be sent by mail to the above address or hand delivered and placed in the Tender Box at the IBA Offices.

Job Description We at MTN Zambia are a purpose and value-led organization. At MTN Zambia we believe that understanding our people’s needs and aspirations is key to creating experiences that delight you at work, every day. We are committed to fostering an environment where every member of our Y’ello Family is heard, understood, and empowered to live an inspired life. Our values keep us grounded and moving in the right direction. Most importantly, they keep us honest. It is not something we claim to be. It is in our DNA. As an organisation, we consider it our mission to create an exciting and rewarding place to work, where our people can be themselves, thrive in positivity and ignite their full potential. A workplace that boosts creativity and innovation, improves productivity, and ultimately drives meaningful results. A workplace that is built on relationships and achieving a purpose that is bigger than us. This is what we want you to experience with us! Our commitments go beyond an organisational promise. It is in our leadership and managerial ethos to meaningfully partner with our employees, customers and stakeholders with a vision to realise our shared goals. We are delighted that you are considering us as your career partner to make a mark in the world. We look forward to your application! Job Title: Billing ManagerJob opportunities The Billing Manager will oversee Enterprise business customer billing, activations, and debt management, ensuring accuracy, compliance, and operational efficiency. The role will focus on billing integrity, revenue protection, customer account management, and process optimization, working closely with internal stakeholders such as Finance, IT, and Revenue Assurance. Under the supervision of the Senior Manager Customer Enablement, below are the Key Job Responsibilities. Oversee billing system operations and ensure accurate customer billing in compliance with company policies. Conduct trend analysis of revenue streams, reporting and mitigating exceptions. Validate and correct anomalies in credit and debit notes. Perform monthly reconciliations of billing data (Postpaid, ISP, My Choice Top-Up, etc.). Work closely with Finance and Revenue Assurance to strengthen internal controls and minimize revenue leakage. Ensure accuracy of customer accounts, including tariffs, packages, VAS, and billing addresses. Oversee activation, service changes, SIM swaps, and deactivations to prevent fraud and enhance customer experience. Manage contract documentation and ensure secure handling of customer service requests. Review and improve business and accounting rules for new products and services. Submit accurate and timely reports to support management decision-making. Monitor compliance with MTN Zambia & Group policies, IFRS, IAS, and regulatory requirements. Develop Service Level Agreements (SLAs) with IT and Finance to improve service delivery and issue resolution. Supervise, coach, and develop the Billing & Activation team to achieve high performance. Participate in staff recruitment, training, and performance management. Foster a high-performance culture by setting clear targets and monitoring team effectiveness. Job opportunitiesRecruitment services Candidate Requirements Grade 12 certificate with 5 credits or better (including English & Mathematics). Bachelor’s degree in Business Administration, Economics, Computer Science, Finance, Telecommunications, or a related field. Professional certifications in Billing Systems, Revenue Assurance, or Project Management (e.g., PMP, ITIL) are an added advantage. Minimum 5 years of experience in billing operations, revenue assurance, or business development within the telecommunications or technology sector. Experience in managing enterprise customer billing, postpaid accounts, and revenue assurance processes. Strong understanding of IFRS, IAS, and telecom billing best practices. Experience in analyzing financial data, process improvement, and system optimization. Proficiency in billing platforms, CRM systems, and ERP tools. Strong analytical and problem-solving skills. Excellent communication, negotiation, and leadership skills. Ability to manage teams, partners, and cross-functional stakeholders effectively. Values are the core of MTN Zambia’s culture. Our five values called ‘Live Y’ello’ is the force that unites and inspires each one of us to make an impact that matters in the world. So, tell us: Which one of our five Live Y’ello Values resonates most with you and why? (limit 250 words) • Lead with Care • Can-do with Integrity • Collaborate with Agility • Serve with Respect • Act with Inclusion Hand delivered applications will not be accepted. Note: that only shortlisted candidates will be contacted.

Job Description Reports to: Human Resource Manager Location: Umoyo Company (New Kasama – Lusaka) Overview: Umoyo is looking for a highly motivated and responsible Human Resource and Administration Intern to join our growing team. This is an exciting opportunity for someone eager to learn and gain practical experience in HR and administrative functions while supporting daily department activities. Key Responsibilities: Assist with HR and administrative tasks to support daily operations. Learn and contribute to the organization’s HR processes. Perform various duties as directed by the HR Manager. HR Skills and Qualifications: Minimum Diploma in Human Resource Management. Full Grade 12 Certificate. Proficiency in Microsoft Office. Professional work ethic and flexible work schedule. Strong written and verbal communication skills. Good interpersonal and organizational skills. Energetic, eager to learn, and tackle new challenges. Attention to detail. Registered member of ZIHRM. Applicants living near New Kasama area are encouraged to apply. Job opportunities If you are passionate about HR and eager to grow your skills, we encourage you to apply. Method of Application Send your application letter, CV, and relevant qualifications We look forward to hearing from you!

Job Description Reports to: Logistics Manager Location: Umoyo Company (Manufacturing and Logistics Department – MFEZ Lusaka) Overview: We are a manufacturing company that supplies products to major retail shops and chain stores, including Shoprite, Pick n Pay, Choppies, and Cheers. We are looking for a reliable and dedicated Driver to join our logistics team and ensure the timely and safe delivery of goods Key Responsibilities: Transport and deliver stock to company-owned shops and chain stores (e.g., Shoprite, Pick n Pay, Choppies, Cheers). Assist with loading and offloading stock. Handle cash-on-delivery transactions and maintain proper documentation. Conduct routine vehicle checks and ensure the vehicle is in good working condition. Plan efficient delivery routes to optimize time and fuel usage. Ensure delivery documentation is accurately completed and submitted. Maintain professional communication with customers. Adhere to road safety and company regulations. Monitor fuel consumption and ensure proper vehicle maintenance. Ensure stock security and accurate delivery verification. Maintain a clean and organized vehicle. Qualifications: Valid Manual Driving License. Minimum of 3 years driving experience. Proven experience as a delivery driver. Excellent time management and organizational skills. Knowledge of road safety and basic vehicle maintenance. Minimum Grade 12 certificate or equivalent. Reliable and professional with a clean driving record. Applicants near MFEZ or Bauleni areas are encouraged to apply. Method of Application Submit your application letter, CV, and a copy of your valid Driver’s License