Page 26 | Job vacancies in Zambia

Job Description Reference Number HCBPSAB Description Job purpose Responsible for setting up and accelerating growth of an active digital banking client and distribution channel network in the assigned region. Accountable for all related financial and service Key Performance Indicators. Job responsibilities Recruit Digital Clients, Xpress Agents, and Merchants in line with the required monthly targets Insure correct KYC and customer due diligence is completed and submitted for onboarding purposes Ensure compliance to due diligence process at customer onboarding. Activation and deployment of Agents & Merchants Sensitize the Agents on Commission structure and payment dates Assigning vendor TDRs and DSAs to territories for maximum value Drive Merchant and Xpress Agent reward program in the region Ensure DSAs & TDRs receive all relevant training at onboarding and during their working time Define and execute digital sales onboarding strategy for clients and channels. Define and execute Xpress and Merchant channel activation strategy at the point of onboarding. Responsible for regional revenue performance of digital channel Identify and increase opportunities to increase digital banking channel penetration and growth in assigned area. Drive visibility of all channel (Agents and Merchants) outlets in the area Conduct quarterly market sizing and provide initiatives to stay ahead of market. Manage end to end customer communication Provide weekly and monthly management reports on performance for the region for digital sales business Ensure training, implementation and support advice to agents, merchants, and clients. Ensure Xpress Agents and Merchants in the region are adequately trained and supported to deliver on transaction targets Internal/external contact External: Local regulators on statutory mattersInternal: Retail banking department Information technology Branch operations and channels Digital Middle Office Requirements QUALIFICATIONS/EXPERIENCE At least three (3) Years’ Experience in Digital sales Expert Knowledge in digital client acquisition and Agency Banking Sales & Service University degree in a relevant field or professional qualification from a recognized university. Relevant business-related tertiary qualification. Strong numerical skills and financial acumen to analyze evaluate and identify trends in complex consolidated financial statements, balance sheets and ratios. A good knowledge of financial spreadsheet applications (e.g. Excel) to capture and analyse financial data. Good knowledge of general banking practices and procedures. A good understanding of the principles and practices of business economics and the current business economic environment. A good current knowledge of different industry sectors A good knowledge of financial investment options and electronic banking options for lead generation purposes. A good knowledge of competitor offerings and structures. Sound understanding of current taxation laws as they apply to the portfolio of customers. Negotiation skills. Good knowledge of technical portfolio management systems Inter – personal competencies Delivering Results Serving Our Customers Communicating with Impact Working in teams Building Relationships

Job Description Livingstone, Zambia Full-time Company Location: Royal Livingstone Victoria Falls Zambia Hotel by Anantara Company Description Exotic, luxurious and indigenous. Anantara’s unique destinations cater for everything from a relaxing city break to an extravagant once in a lifetime journey. Exciting opportunities bring Anantara’s heart-felt hospitality and sense of discovery to destinations across Asia and the Middle East Job Description Members ofthe Kitchen Department are responsible for ensuring that all visitors to the hotel are delighted by the quality, creativity, and variety of our food and beverage offerings in every area of the hotel, and that F& B is regarded as strong point of differentiation for the hotel in its local market. A Chef De Partie is responsible for the oversight of all culinary dishes that are prepared in their section. Because of this, a successful Chef De Partie must be very knowledgeable about their specialty, as well as culinary functions in general. A person in this role must also be very organized and comfortable working in a high-pressure environment. A Chef De Partie must also be able to give orders within their section, as well as reliably carry out orders handed down to them by the Sous Chef and Head Chef. Qualifications • Diploma in Food production or any culinary Hotel management course • Must have worked at least one year as a Chef de Partie in Hotels and Restaurants • Excellent leadership and interpersonal skills • Strongly committed to teamwork and customer service • Eye for detail to achieve operational excellence Additional Information Full grade school certificate Three treceable referees with mobile numbers & emails

Job Description ABOUT US Copper Rose Zambia (CRZ) is the largest youth-led organization working towards the empowerment of youth and women in Zambia. Our mission is to make a difference in the lives of women and youth through education and empowerment so that they may exhibit autonomy to reach their full potential and be effective leaders and agents of change in their communities. We envision a world in which every woman and young person is happy, healthy, and living to their full potential. Our main thematic areas of work are: 1) Health and Wellness (HW) 2) Gender Equality (GE), 3) Youth Development and Leadership (YDL) For more information about us, visit our website at www.copperrosezambia.org KEY RESPONSIBILITIES 1. Project Implementation Support: Assist program staff in the planning and execution of project activities for the Youth Care Project, SAP, CASPR, and the DPP for Choice Project. Participate in field visits to monitor project activities and gather data from implementation sites. 2. Reporting and Documentation: Assist in the preparation of regular project reports, including activity summaries, progress reports, and donor reports. Help collect, organize, and analyze data from project activities to contribute to evidence-based reporting. 3. Communication and Advocacy: Assist in the development of advocacy materials, including fact sheets, newsletters, and social media content to promote project activities and outcomes. Support the organization of advocacy events and campaigns related to the unit’s projects. 4. Administrative Support: Provide general administrative support to the Advocacy and Health Promotions Unit, including scheduling meetings, preparing agendas, and managing correspondence. Help maintain the unit’s filing systems, both digital and physical, ensuring all documents are properly archived. QUALIFICATIONS Currently pursuing or recently completed a degree/diploma in Public Health, Social Sciences, Development Studies, Proj. Management or a related field. Strong interest in health promotion, advocacy, and working with adolescents and young people. Excellent organizational and time management skills with the ability to manage multiple tasks. Good written and verbal communication skills in English; knowledge of local languages is an advantage. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and basic data analysis skills. Ability to work independently as well as part of a team, with a proactive and positive attitude. Method of Application Kindly note, that only shortlisted candidates will be contacted. Copper Rose Zambia Provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation. We also strive to achieve equal employment opportunities through continuing diversity enhancement initiatives. We welcome candidates of all backgrounds and with diverse experiences to apply. We are committed to evaluating applications fairly.

Job Description Juba Transport Limited is involved in the transportation business of Fuel, Acid and Dry cargo within and outside Zambia, is currently and urgently looking for dynamic, highly qualified and experienced individuals for appointment as Truck Drivers. Job Purpose: To operate a truck or and trailer to deliver cargo to company contracted sites of clients while complying with all safe work practices, policies and procedures. Key Responsibilities: Deliver goods while operating a truck, over intercity routes or sometimes spanning several countries Load, handle and transport materials and heavy cargo safely Complete and verify paper work of the assigned cargo Deliver load with good attention to customer service and safety Adhere to laws for commercial vehicles and all state (SADC) traffic laws Qualification and Requirements: Grade 9 school certificate – Minimum Must have minimum 5 years’ experience in a similar job working for reputable companies. Valid PSV drivers licence class CE – D, G obtained before January 2019. Super link Trailer, and Tanker handling experience is an added advantage. Must have valid Dangerous Goods and Defensive Driving Certificates from (ENAC) Must be medically fit Clean driving record a must Able to pass random drug tests Method of Application Interested candidates who meet the above requirements should apply with their cover letter and CV only in a single document. Only shortlisted candidates will be contacted.

Job Description 1. Store Manager x1 Yalelo is looking for a Store Manager to manage the Yalelo store operations by ensuring the availability of stock, the highest standard of customer service excellence, and meeting sales targets. He/she will maximize efficient resource utilization to ensure the smooth running of store operations. Location: The roles will be based in Nakonde. The Right Fit candidate will: Supervise store’s/outlet’s sales performance. Communicate sales goals and targets. Ensure timely transmission of scheduled sales reports in accordance with organizational standards. Lead with service vision to provide the best customer experience for Yalelo customers. Maximize efficient resource utilization to ensure the smooth running of store operations. Manage in-store service performance in line with Yalelo Values. Protect and manages the Yalelo retail brand and reputation. Lead the provision of service quality and positive customer satisfaction. Establish rapport and cultivates relationships with customers. The Store Manager Must Have: Diploma In Sales and Marketing or relevant qualification (preferred). Grade 12 Certificate. Years’ experience in the desired field with any added preferences such as certifications and affiliations. Customer Service Experience. Leadership Experience: Experience in a similar position is an added advantage. Experience in FMCG industry is an added advantage. Method of Application Apply with your CV and application letter (only) ; stating which Store Location and Position you are applying for. Remember to indicate the job title and location you are applying for in your application subject line.

Job Description Store Supervisor x1 Yalelo is looking for a Store Supervisor to supervise the Yalelo store operations by ensuring the availability of stock, the highest standard of customer service excellence, and meeting sales targets. He/she will maximize efficient resource utilization to ensure the smooth running of store operations. Location: The roles will be based in Nakonde The Right Fit candidate will: Supervise store’s/outlet’s sales performance. Communicate sales goals and targets. Ensure timely transmission of scheduled sales reports in accordance with organizational standards. Lead with service vision to provide the best customer experience for Yalelo customers. Maximize efficient resource utilization to ensure the smooth running of store operations. Manage in-store service performance in line with Yalelo Values. Protect and manages the Yalelo retail brand and reputation. Lead the provision of service quality and positive customer satisfaction. Establish rapport and cultivates relationships with customers. The Store Supervisor Must Have: Diploma In Sales and Marketing or relevant qualification (preferred). Grade 12 Certificate. Years’ experience in the desired field with any added preferences such as certifications and affiliations. Customer Service Experience. Leadership Experience: Experience in similar position is an added advantage. Experience in FMCG industry is an added advantage. Method of Application Apply with your CV and application letter (only) to ; stating which Store Location and Position you are applying for. Remember to indicate the job title and location you are applying for in your application subject line

Job Description Store Assistant x1 Yalelo is looking for a Store Assistant to assist the Yalelo store operations by ensuring the availability of stock, the highest standard of customer service excellence, and meeting sales targets. Location: The roles will be based in Nakonde. The Right Fit candidate will: Greet and welcome customers to the store in a pleasant manner. Assist in displaying products in an easy-to-locate manner. Consistently utilises best practice standards in providing customer service in the retail store. Assisting customers in locating desired items. Informing customers of shop promotions to encourage purchases. Performing regular price checks to identify and correct price discrepancies and remain well informed on any store promotions. Addresses and resolves customers’ complaints in a professional manner. Maintains in-depth product knowledge to provide advice and recommendations as needed. Inspects items and products for any damages and spoilage. Assists stores staff in monitoring stock inventory. Maintain the store area hygiene conditions ensuring compliance with basic PRIDE principles. Assists in receiving, processing, and organizing stock and store consumables deliveries accordingly with First In First Out (FIFO) disciplines. The Store Assistant Must Have: Grade 12 Certificate. 1 Years’ experience in the desired field. Customer Service Experience. Experience in FMCG industry is an added advantage. If this, is YOU, we would like to hear from you today!!! Send us your CV to careers@yalelo.com. Only shortlisted candidates will be contacted. Method of Application Apply with your CV and application letter (only) ; stating which Store Location and Position you are applying for. Remember to indicate the job title and location you are applying for in your application subject line.

Job Description POSITION PROFILE Position: Chief Accountant Location: Lusaka, Zambia Contract: Permanent Probationary Period: 3 Months Submissions: careers@netone.co.zm Reporting Manager: Head – Finance & Administration Who’s Hiring? NetOne is a leading technology services Group based in Lusaka, Zambia. Since its inception is 2007 the group has grown to be Zambia’s leading technology service provider offering a range of solutions including client computing and enterprise business solutions with long standing relationships with leading OEM manufacturers across the ICT sector. NetOne owns and operates Zambia’s first Tier III carrier neutral data offering colocation services, infrastructure as a service and software as service. NetOne also owns and operates the Swish Pay platform enabling digital payments from consumer to merchant through its integrations with Visa, MasterCard and Mobile Money platforms. The group continues to innovate in launching new products to the Zambian market and is therefore looking to grow our team! The position is responsible for the divisional accounting function within the NetOne Group. This includes managing the data capture process, reconciliations and reporting of all financial transactions for given divisions and entities within the Group. The Chief Accountant will also be responsible for the production of accurate and timely periodic management accounts, statutory return submissions and preparation for annual audits. The job holder is also responsible for ensuring that adequate financial and accounting records and internal financial controls are established and maintained by demonstrating exceptional management skills and accounting expertise. If you are an individual that believes in career progression, innovative, fearless and want to be on the winning team, we are the team for you! RESPONSIBILITIES Ensures the team conducts prompt and accurate transaction capturing of all in-bound and out-bound transactions. Lead the period reconciliation processes within the business units for revenue and cost assurance processes. Ensure timely reporting of the financial affairs of the division & business unit assigned. Manage the debtors collection process and ensure prompt collection of receivables. Prepare weekly cashflow forecasts based on receivables and payables. Lead the preparation of budgets and implementation of the budgetary review process for the respective divisions and entities. Reviews financial reports for accuracy and integrity. Ensure the prompt submission of Statutory Returns and Payments to the various statutory bodies and ensure compliance and obligations are met. Maintains proper financial management and internal control systems to safeguard the business assets. Formulate and implement risk management policies, especially financial risk, and coordinate, attend and responds timely to audit queries. Ensure prompt weekly and monthly reconciliation of various third-party account positions including Banks, Debtors & Creditors. Submit monthly financial statements with sufficient information on the business performance with comparison to forecast. Undertaking any other duties/tasks (as assigned) or responsibility required to ensure the achievement of the objectives of the job within the overall objectives of NetOne. KNOWLEDGE, SKILLS AND ABILITIES The following knowledge, skills, and abilities may be acquired through a combination of formal schooling, self-education, prior experience, or on-the-job training. Bachelor’s Degree in Accounting or Finance Professional Qualification such as ACCA/CIMA/ZICA Master’s Degree in Business Administration, Accounting or Finance is an added advantage. Must be a member of the Zambia Institute of Chartered Accountants (ZICA) Minimum of 4 – 8 years’ experience at a supervisory or management level in a mult-entity group environment. Practical knowledge of the Sage 300 ERP system is an added advantage. Must have excellent working knowledge in Microsoft Excel Proactive approach with a high level of attention to detail Must be systematic and results-oriented personality Strong analytical and problem solving skills Good interpersonal and communication skills. Ability to multi-task and work well with deadlines. Method of Application Send us your detailed CV of your academic qualifications, professional work experience and skill set. Only short listed candidates will be contacted.

Job Description We are seeking a detail-oriented dental technician to join our team. The ideal candidate should have experience in creating and repairing dental prosthetics such as dentures, implants and Orthodontic appliances. Responsibilities include interpreting dental prescriptions, using lab equipment, and ensuring the quality and fit of dental appliances. A high school diploma and relevant certification or a degree are preferred. Strong manual dexterity and attention to detail are essential. Apply by sending your resume to our email.

Job Description HIRING: BLUE WATER MOTEL LIMITED we pride ourselves on delivering exceptional service and comfortable accommodations to our guests. As part of business growth,we are currently seeking a dedicated and experienced Motel Manager and Accountant to join our team. 1. MOTEL MANAGER: – Manage the daily operations of the motel, including guest services, housekeeping, and maintenance. – Ensure a high level of guest satisfaction by maintaining cleanliness, safety, and comfort throughout the motel. – Supervise and train staff, ensuring they adhere to company policies and procedures. – Handle guest complaints and resolve issues in a professional and timely manner. – Monitor occupancy rates, room availability, and pricing strategies to maximize revenue. – Develop and implement marketing strategies to attract new customers and retain existing ones. – Ensure compliance with local regulations and health and safety standards. Qualifications: G12 certificate, Bachelor of hospitality/hotel management/Business Administration.

Job Description ACCOUNTANT: – Manage all financial transactions, including accounts payable and receivable, payroll, and bank reconciliations. – Prepare accurate and timely financial reports, including profit and loss statements, balance sheets, and cash flow statements. – Develop and monitor budgets, providing financial analysis and recommendations to improve profitability. – Ensure compliance with tax regulations and assist with tax preparation and filing. – Maintain accurate financial records and implement internal controls to safeguard assets. – Assist in financial planning and forecasting for future growth and development of the motel. QUALIFICATIONS – Diploma in accountancy,Bachelor’s degree Accountancy or related field. – Strong leadership and interpersonal skills, with the ability to manage and motivate a team. – Excellent organizational skills and attention to detail. – Proficiency in accounting software (e.g., QuickBooks, Xero) and MS Office Suite. – Ability to work independently and handle multiple tasks simultaneously. – Knowledge of local tax laws and regulations is a plus.

Job Description About Restless Development Restless Development is a global non profit agency. We support the collective power of young leaders to create a better world. We are independently registered and governed in nine countries (India, Nepal, Sierra Leone, Tanzania, Uganda, UK, USA, Zambia and Zimbabwe) bound together by our vision for youth power. We run youth-led programmes to tackle the issues that young people care about the most as well as running a growing global Youth Collective. We know young people have the power to solve the challenges we face in our world, but they are being side-lined. We are the agency that works with young people so they can lead in solving those challenges. Whether that means supporting communities to end child marriage or prevent HIV, we work with young people to change their lives and the lives of people in their communities. Our programmes are genuinely life-changing, but we can’t do any of this without talented, creative individuals at every level of our organisation. Our approach to safeguarding Restless Development considers the welfare and protection of children, young people and vulnerable adults to be an organisational imperative with primacy over the success of programmes or strategic objectives. We recognize that safeguarding is everyone’s responsibility and we expect all of our staff, volunteers and partners to ensure we protect the communities in which we operate from harm and abide by our Safeguarding Policy. About the Role The anticipated Nyenyezi/Intanda “Stars” Project is an initiative focused on promoting safe and resilient communities free from gender-based violence (GBV). This project aims to create an environment where individuals are empowered, supported, and protected from violence and abuse. It includes implementing community awareness campaigns to educate the public on GBV and prevention strategies, providing essential support services such as counselling, legal aid, and health care for survivors, and building capacity through training for local leaders and service providers. Additionally, the project engages in advocacy and policy work to push for stronger GBV protections and support systems. Through these efforts, the Nyenyezi/Intanda “Stars” Project seeks to foster a culture of safety and resilience, ensuring that all individuals can thrive without the threat of GBV The project specifically targets girls of school going age with the following characteristics: (i) at risk of dropping out of school, unplanned teenage pregnancy, intimate partner violence and/or domestic violence, (ii) high vulnerability to economic and climatic shocks, (iii) systematic marginalisation in access to economic, social and legal services. The direct target groups come from rural, peri-urban and urban areas who (i) depend on small-scale rain-fed agriculture, (ii) work in an agricultural business and (iii) are involved in petty trade. In addition, the project aims to directly target groups from communities that: (i) practice harmful cultural norms and (ii) have limited access to basic services such as education, health, social services and the justice system. Restless Development seeks to recruit dynamic, inspired, and innovative Zambians to fill the roles of Programme Officer for the anticipated Nyenyezi/Intanda “Stars” Project. The Programme Officers will be based in one of the following districts: Kapiri Mposhi, Ngabwe, or Luano. Candidates are asked to specify their preferred district in their application. The Programme Officers will be responsible for programme implementation, day-to-day project operations, and establishing linkages with stakeholders at provincial and district levels in targeted schools and communities. About You Restless Development takes a Power Shifting approach – we are intentional in our approach to shift power and strengthen youth power in the majority world in all that we do. Our work is guided by the Power Shifting Checklist. We are looking for people with the right competencies and skills for the role, and who demonstrate the personal qualities consistent with our Values. Desired skills, experience and commitment: Essential Strong community mobilisation skills. Strong understanding of the intersection between climate change and GBV, including how environmental stressors can exacerbate gender inequalities and violence. Strong project management skills, including planning, implementation, and monitoring. Excellent communication and interpersonal skills to effectively engage with stakeholders and build collaborative relationships. Proficiency in conducting needs assessments, data analysis, and reporting to inform program design and decision-making. Ability to facilitate workshops, training sessions, and capacity-building activities for educators and community members. Demonstrated ability to work independently and as part of a team, with strong problem-solving and decision-making skills. Knowledge of Gender Based Violence programs, policies, and frameworks is desirable. Strong organisational skills, with the ability to prioritise tasks and meet deadlines in a fast-paced environment. Flexibility and adaptability to respond to changing programme needs and priorities. Commitment to gender equality and social inclusion principles, with an understanding of the unique challenges faced by young female learners in accessing education and training opportunities. Good understanding of CDF and SAFF processes. Proficiency in respective local languages (Bemba, Lala, Lamba, Lenje) and English is required. Experience Bachelor’s degree in Education, Agriculture, Gender Studies, Environmental Studies, Development Studies, Social Work, Public Health, or a related field. Minimum of 2 years of experience in programme management, preferably in the education or development sector. Experience in stakeholder engagement, including working with government agencies, NGOs, community organisations, and other key partners. Demonstrated experience in designing, implementing, and evaluating education programs, with a focus on improving learning outcomes and promoting gender equality. Experience in conducting needs assessments, baseline studies, and data analysis to inform program design and decision-making. Proven track record of successfully managing program budgets and resources, ensuring efficient allocation and utilisation of funds. Experience in facilitating workshops, training sessions, and capacity-building activities for diverse audiences, including educators, students, and community members. Familiarity with monitoring and evaluation methodologies and tools to track program progress and measure impact. Experience working in multicultural and multilingual settings, with a commitment to diversity, equity, and inclusion principles. Desirable Excellent interpersonal and communication skills (written and verbal). Fluency in written and spoken english. Familiarity with participatory approaches for engaging stakeholders

Job Description Job Description Position: Support Staff – Recoveries Reporting Line: Head of Recoveries / Branch Manager Duty Station: Lusaka – S.A.L.T Hub Unifi is a fast-growing finance and technology company operating in Zambia, Kenya, Uganda and South Africa. Unifi delivers personal lending products through online, mobile phone and branch channels. The company is well supported by strong shareholders and a board of directors with vast experience in entrepreneurship and lending. Ensure the branch remains tidy with timely maintenance, including regular cleaning and upkeep of the interior. Assist with printing, sorting and packing recovery letters Deliver letters for towns given Collect mandates Assist in branch errands Liaise with recoveries team as and when to ensure smooth operations of the recoveries team Give feedback on letters delivered in good time via the log sheet Take care of the motorbike and helmet in his possession Ensure health and safety is adhered to at all times Assist with any other duties assigned from time to time Desired Behaviour Communicate well with clients when delivering letters Pay attention to detail Report any incidents timeously to the HOD Adhering to the Unifi values (Unity, Dignity, Simplicity and Trust) Requirements G.C.E Certificate Previous office Assistant experience is added advantage Motor bike license with at least one year experience

Job purpose, roles and responsibilities; Offer student support in an effective and efficient manner. Monitor attendance, Coordinate student counseling, Provide guidance to parents in helping students, coordinate disciplinary issues. Secure proper accommodation for students. Perform any other lawful duties assigned. Qualifications; A relevant Bachelor’ Degree from a recognized University. Experience; Minimum of 2 years’ experience in a similar role

Job Description EXAMINATIONS OFFICER Job purpose, Roles and Responsibilities; Invigilation of examinations, Uploading Marks in the System, Follow-up on submission of exam question papers from faculty. Creating relevant reports. Prepare minutes for departmental meetings. Perform any other lawful duties assigned Qualifications; A relevant Bachelor’ Degree from a recognized University. Experience; Minimum of 2 years’ experience in a similar role

Job Description Texila American University is a World Class Affordable Educational Provider. We are a forward-looking, modern university with a proud tradition as a provider of high-quality education and a focus on applied research. Texila Group–has 4000+ students from 70+ Countries for its varied program verticals. The University is seeking to recruit suitably qualified individuals for the following positions: 1. BUSINESS DEVELOPMENT EXECUTIVE Job purpose Expanding Visibility of TAU Z across various provinces and strengthen B2B for the programs offered Qualifications; Bachelor’s Degree in Marketing, Business Administration, or a relevant field Experience and Competencies; Minimum of 3 years’ experience in a similar role. Excellent communication, time management, and negotiation skills. Ability to work independently and as part of a team. Strong interpersonal skills and Networking skills. High standards for quality and customer service. Proficiency in computer skills, including Word, Excel, PowerPoint (Optional: Photoshop/Illustrator).

JJob Description TRUCK INSPECTOR PURPOSE To inspect automotive vehicles to ensure they meet safety and environmental standards which includes inspecting the condition of a vehicle, such as its brakes, tyres, steering, and suspension, as well as its engine, electrical system, and overall body condition. MAIN DUTIES • Inspects vehicles to ensure they meet legal and safety requirements and approving the safety of motor vehicles in accordance with Government and Company regulations. • Identifies any issues that could cause the vehicle to fail an road fitness test and advise on any necessary repairs or maintenance. • Provides advice on vehicle modifications and advises on vehicle security measures. • Carries out tests and checks for defects to ensure vehicles are in roadworthy condition and in good working order. • Tests vehicle for wear-and-tear damage. • Provides advice to motorists on any necessary repairs • Records and reports results of inspections • Issues appropriate documentation relating to vehicles Qualifications and Experience: • Grade 12 School Certificate • Craft certificate in Automotive Mechanics or its equivalent • Minimum 3 years work experience in relevant field • Experience with maintenance of trucks/ equipment/systems will be an added advantage. • Excellent diagnostic and problem solving skills Method of Application Applications accompanied with CVs, copies of certificates and verifiable references should be addressed to: The Human Resource Manager Silondwa Engineering Limited P.O. Box 72463 NDOLA

Job Description Job Purpose The Customer Service Executive is responsible for delivering exceptional customer support by addressing inquiries, resolving complaints, and providing information about the company’s products and services. This role requires excellent communication skills, a customer-focused approach, and the ability to manage multiple tasks efficiently. The Customer Service Executive will serve as a primary point of contact for customers, ensuring a positive customer experience and fostering long-term relationships. Key Responsibilities Respond promptly to customer inquiries via phone, email, chat, or in-person. Provide accurate information regarding products, services, and company policies. Resolve customer complaints by identifying the issue, proposing solutions, and ensuring timely follow-up. Maintain a comprehensive understanding of the company’s offerings to provide informed assistance. Process orders, returns, and exchanges efficiently while adhering to company guidelines. Record and update customer interactions, transactions, comments, and complaints in the CRM system. Collaborate with other departments to resolve complex customer issues and improve service delivery. Monitor customer feedback and suggest improvements to enhance the overall customer experience. Assist in the training and mentoring of new customer service team members. Keep up to date with product knowledge, company policies, and industry trends. Strive to meet or exceed customer service targets and performance metrics. Handle escalated customer concerns with professionalism and empathy. Participate in team meetings, training sessions, and continuous improvement initiatives. Qualifications Diploma or Bachelor’s degree in Business Administration, Communications, or related field. 2+ years of experience in a customer service role. Call center experience is preferred but not essential. Excellent verbal and written communication skills. Proficiency in CRM software and Microsoft Office Suite. Strong problem-solving skills and attention to detail. Ability to handle stressful situations calmly and effectively. A customer-oriented attitude with a passion for delivering high-quality service. Strong organisational and multi-tasking abilities.

Job Description Mary’s Meals is a global movement supported by people from all walks of life and we are focused on one goal – that every child receives a nutritious daily meal in a place of education. We continue to change the lives of over 2.4 million children who today will receive Mary’s Meals. We are a values-driven organisation, we believe in the innate goodness of people, respect the dignity of every human being and family life and believe in good stewardship of the resources entrusted to us. In line with our values, Mary’s Meals is fully committed to a culture of safeguarding. Mary’s Meals is a national school feeding programme and we work closely with schools and community volunteers who help prepare and serve the nutritious meals every school day. We are currently looking to recruit for the position of: Job title: Finance Officer (Temporal – maternity cover) Reports to: Finance Manager Location: Chipata Job purpose The purpose of the position is to support the finance function of Mary’s Meals Zambia. This will include systematic recording and filing of various records relating to the functions of finance. Key responsibilities Finance and Accounting Reviewing payment requests by checking the accuracy, validity and completeness ensuring they have authorization by relevant officers. Remittance of employee statutory deductions to the respective authorities before deadlines. Preparing payments, receipts and being the organization’s bank agent. Ensuring that cashbooks are updated daily into the accounting system. Act as the organization’s petty cash custodian who ensures that all petty cash payments are made following laid down procedures. Preparing the project advances register and ensures it reconciles to the general ledger. Reconciliation of the fixed register to the general ledger. Carries out periodic asset verification. Reconciliation of all trial balance accounts. Preparation of Bank Reconciliations. Supporting the Finance Manager in preparing for audits and year end procedures. Any other ad hoc duties as required. Qualifications, Skills, and Experience ACCA II, CIMA II, CA II or Equivalent. At least 2 years practical experience in accounting. Membership of the Zambia Institute of Chartered Accountants (ZICA). At least one year experience with sage accounting software system Ability to work independently while managing workload with minimum supervision. Able to communicate effectively with a wide range of professionals. Attention to detail and good organizational skills. Good communication skills in English and local languages Excellent numeracy skills. Well-developed interpersonal skills. Good computer literacy especially the use of MS Office. If you would like to join our global family and would relish the chance to make a difference to the lives of thousands of children across the world, we’d love to hear from you. We are a values-driven organisation, we believe in the innate goodness of people, respect the dignity of every human being and family life and believe in good stewardship of the resources entrusted to us. In line with our values, we are fully committed to a culture of safeguarding, we are committed to preventing any type of unwanted behaviour at work and we expect all the Mary’s Meals family to share this commitment and work in the best interest of the communities we serve. Our safe recruitment practices ensure that only those that are committed to our high standards join our movement. Our selection process includes rigorous background checks to ensure our commitment to safeguarding children and vulnerable adults. Method of Application Applications should be e-mailed to jobs.zambia@marysmeals.org indicating the position title and applicant’s name in the subject line. Applications should include a copy of your CV. Kindly state your salary expectations in your application and provide contacts for three professional referees. All attached files should be saved under the applicant’s name.33 Only shortlisted applicants will be contacted. Mary’s Meals never asks candidate to pay any money or pay for tests at any stage of the interview process. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression. We are proud to be an equal opportunity employer.

Job Description 1. ROLE IDENTIFICATION Job Title: DRIVER Direct Reports: • CHIEF OPERATIONS OFFICER 2. JOB PURPOSE Magnum Security is seeking a skilled and reliable Driver to join our team. The ideal candidate will have a strong background in security and defensive driving, ensuring the safe and efficient transportation of personnel and valuable assets. The Security Driver will be responsible for operating various types of vehicles while adhering to all safety protocols and security procedures. 3. KEY RESPONSIBILITIES • Safe Transportation: Drive assigned vehicles safely and efficiently, following all traffic laws and company policies. • Security Protocol Adherence: Implement and adhere to security protocols to protect transported personnel and assets. • Defensive Driving: Apply defensive driving techniques to mitigate risks and avoid accidents in various driving conditions. • Vehicle Inspection: Conduct pre-trip and post-trip inspections of vehicles to ensure they are in proper working condition and report any maintenance needs. • Incident Reporting: Maintain accurate records of vehicle usage, mileage, and any incidents; report any security or safety concerns to management. • Emergency Response: Respond effectively to emergency situations, providing necessary assistance and following company procedures. • Coordination: Work closely with the security team to plan and execute secure transportation routes. 4.NATURE OF DECISION MAKING a) Analytical b) Strategic c) Financial 5. QUALIFICATIONS: Minimum • Grade 12 certificate ,Craft certificate in Auto Mechanics is an added advantage • Minimum of 2 years of professional driving experience • Valid Class ‘C’ Zambian driver’s license with a clean driving record. 6.EXPERIENCE: Minimum Two (2) Years Proven Security background ATTRIBUTES & SKILLS • Security Background: Demonstrated experience in a security role with a solid understanding of security protocols and practices. • Defensive Driving Skills: Proven expertise in defensive driving techniques with a valid defensive driving certification. • Attention to Detail: Meticulous attention to detail to ensure vehicle safety and adherence to security procedures. • Strong Communication: Excellent verbal and written communication skills to interact effectively with team members and clients. • Problem-Solving: Ability to quickly assess and respond to unexpected situations or emergencies. • Reliability: Dependable and punctual with a strong sense of responsibility and commitment to the role. • Physical Fitness: Ability to handle physical tasks such as lifting equipment and sitting for extended periods while driving. • Navigation Skills: Proficient in using navigation tools and maps to plan and follow secure transportation routes.

Job Description Express Credit Zambia seeks to recruit a self- motivated, experienced, skillful and result oriented professional based in Mumbwa or willing to self-relocate for the Loan Officer position. Job Purpose The Loan Officer takes charge in selling YesCash Zambia products & services, screening, evaluation of loan documentation and processing of loan applications as per laid down Policies and Procedures, and responsibility over the loan quality under his/her portfolio, general customer service. The role also includes receiving customers’ repayments, pay out loan disbursements, and entertain customers’ concerns related to their accounts, refunds, payments, arrears, interpret customer loan statements and settlement enquiries, Cash management. General customer service. To learn more about ExpressCredit, visit: www.expresscredit.co.zm We invite suitably qualified Individuals based in Mumbwa or Willing to self-relocate to apply for the position of Loan Officer for our Mumbwa Branch.

Job Description Locations: Kitwe, Chingola, Mansa, Kabwe, Mufulira, Solwezi, Ndola, Luanshya, Mazabuka, Woodlands, Livingstone, Choma, Mbala, and Kasama GS Cash Advance Limited has the prime aim of offering financial services to individuals that are in formal employment and are working for companies that GS has approved to be eligible companies in its data base. From its inception, the company has grown and continues to grow steadily with prospects of future expansion. In view of this, we are hereby inviting well qualified, energetic, enthusiastic, self-motivated and focused professionals to apply for the following vacant position: Key responsibilities Ensures that Call Center Agents Listen effectively to clients and probing to understand their challenges so as to overcome their queries using diplomacy and effective negotiations skills Addressing issues that are raised by Call Center Agents through answering and resolving queries, complaints and any other issues relating to GS Cash Advance within agreed timelines. Calling clients to remind them of making payments or any other information that needs disseminating. Managing sound relationships with clients through resolving queries and escalating unresolved challenges to the relevant supervisor (s) Consolidating weekly and monthly status reports prepared by Call Center Agents. Ensures that Call Center Agents do not make less than 150 calls every day. Qualifications Fluent in English a must and should be able to fluently speak any of the following local languages; Bemba, Nyanja, Lozi, Tonga ,Kaonde among other Zambian Local Languages Excellent communication and interpersonal skills and customer service as well as negotiation skills. High working knowledge of computer literacy, including an in-depth knowledge of Microsoft based applications. Outstanding selling and negotiation skills. Exceptional customer service skills and excellent telephone, phone etiquette. Mature and with a high level of Professionalism. A minimum of a full Grade 12 Certificate. Method of Application If you identify with our mission and you enjoy working with diverse driven teams, please write an application/ cover letter clearly stating why you would be best suited for the vacancy and also drop an updated CV and Qualifications at GS Cash Advance Ltd via

Job Description POSITION PROFILE Position: Service Desk Support Technician Location: Lusaka, ZM Contract: Permanent Probationary Period: 3 Months Submissions: careers@netone.co.zm Reporting Manager: Assistant Manager – Technical Services Who’s Hiring? NetOne is a leading technology services Group based in Lusaka, Zambia. Since its inception is 2007 the group has grown to be Zambia’s leading technology service provider offering a range of solutions including client computing and enterprise business solutions with long standing relationships with leading OEM manufacturers across the ICT sector. NetOne owns and operates Zambia’s first Tier III carrier neutral data offering colocation services, infrastructure as a service and software as service. NetOne also owns and operates the Swish Pay platform enabling digital payments from consumer to merchant. NetOne has been at the forefront of business digital enablement and has a strong track record in deploying leading Software Solutions both off-the-shelf and bespoke depending on individual business requirements. The position will be directly responsible for supporting the various existing internal and external to repair and resolve hardware (laptop, desktop & printer) failures. The position will be required to handle all troubleshooting of computing devices, repair faulty devices and manage warranties including component replacements by following laid out procedures. Manage internal staff device troubleshoot, device management and device security including antivirus management. If you are an individual that believes in career progression, methodical, innovative, fearless and want to be on the winning team, we are the team for you. RESPONSIBILITIES The duties of the job will include but are not restricted to: •Serve as the first point of contact for both internal and external customers seeking technical assistance over the phone or email; •Installs, configures, maintains, upgrades, repairs and replaces information management/information technology (IMIT) devices, PC components, peripherals, monitors, IP Phones, OS/Applications software, and interfaces, including transmitters, cabling, and communication outlets or network devices; •Analyze and troubleshoot devices brought in for warranty related repairs to thoroughly assess the device and make appropriate recommendations for repair of the devices; •Replace faulty components on laptops, desktops and other computing devices as necessary in line with the laid out repair protocols; •Assign Users with devices and update device tracker. •Make recommendations of device upgrade and decommissioning of devices as and when need arises. •Prepare Job Cards, Repair Orders and Parts Requisitions for all device repairs and or warranty works; •Service devices in accordance with Service Level Agreements with Customers. •Document user requests and also update client trouble tickets with the current status of the issue; •Ensure trouble tickets raised by users through emails, telephones or in-person are properly documented; •Ensure to update tracker on all complaints raised including resolutions made to the complaints; •Report on any feedback or suggestions by customers to the appropriate internal team; •Follow-up and update customer status and information pertaining to jobs on hand; and •Ensure adherence to reporting framework including weekly and monthly progress reports and job status. Undertaking any other duties/tasks (as assigned) or responsibility required to ensure the achievement of the objectives of the job within the overall objective of NetOne Group. KNOWLEDGE , SKILLS AND ABILITY The following knowledge, skills, and abilities may be acquired through a combination of formal schooling, self-education, prior experience, or on-the-job training. •A Diploma or Degree in Information Technology or Computer Science •CompTIA A+ Certification, ITIL Foundation Certificate (V2) Certification is added advantage •Candidates should have at least 2 years of experience in hardware repairs and maintenance specifically laptops and desktops. •Proven experience as a help desk technician or other customer support role •Member of an ICT professional Body with valid Practicing Certificate •Good problem-solving, analytical, and team-working skills. •Must have good customer service, Management and Organizational Skills •Must have good specialized skills in Technical Support, Help Desk Support, Operating Systems, Active Directory •Capability to make informed decisions quickly •Excellent communication and interpersonal skills.

Job Description POSITION TITLE: Human Resources Assistant REPORTS TO: Human Resources Officer LOCATION: Lusaka, Zambia BASIC FUNCTION: Under the supervision of the Senior HR Officer, provide operational support to implement an effective functional Human Resources (HR) processes for the Zambia office in team functional areas, including recruitment, employee relations, benefits administration, compensation, HRIS, and training. ESSENTIAL JOB FUNCTIONS: DUTIES AND RESPONSIBILITIES: Make out candidates offer checklists. Do reference letters to referees and collate reports for candidates’ personnel files. Assign staff numbers and process with Administration for identification cards and to HRIS software for email addresses. Electronic and manual filing of all documents appropriately into personnel files and subject files. Print and package new hire orientation package. Execute individual exit process including prompt terminal benefit computations & settlement. In consultation with the Senior HR Officer, invite selected candidates for interviews and ensure candidates have proper documentation during interviews. Maintain record keeping systems for benefits; ensure that individual personnel file documentation physically corresponds with number of dependants claimed by any one employee. Coordinate with colleagues for the organization of mail and meetings internal and external to HR. Other relevant duties assigned. KNOWLEDGE, SKILLS AND ABILITIES Ability to maintain confidentiality for sensitive Human Resources issues or projects and use judgment to execute duties and responsibilities. Sensitivity to cultural differences and understanding of the political and ethical issues surrounding HIV infections. Ability to work well with others and to develop and maintain compatibility among project staff, subcontractors, and recipients of assistance. Computer literate and proficient in the use of word processing and spreadsheets. Excellent written, oral and interpersonal communication skills with ability to work as a team member. Ability to travel in Zambia minimum of 25%. MINIMUM RECRUITMENT STANDARDS Bachelor’s degree in human resources management, Business/Public Administration, or related field with at least 1-year experience in the areas outlined. Experience in an international organization preferred.

Job Description The Electoral Commission of Zambia seeks to recruit a qualified and experienced Zambian citizen to fill the vacant position of an Assistant Accountant. PURPOSE OF THE JOB To provide support to the Accountant by helping in preparation of inputs for Management accounts, budgets and Payroll. REPORTING ACCOUNTABILITY The Assistant Accountant will report to the Accountant. KEY RESPONSIBILITY 1. Daily inputs into the Commission SAP/IFMIS interface systems. 2. Processes payroll inputs accurately and within expected time periods. 3. Prepares monthly NAPSA, PAYE and VAT returns accurately and timely. 4. Prepares inputs for all Commission annual Budgets through the Accountants office. 5. Assists maintain record of all general ledgers and Staff debtors. 6. Keeps abreast of developments in area of speciality and adhere to the ethics code of the profession. QUALIFICATIONS AND EXPERIENCE 1. Full Grade 12 Certificate or equivalent. 2. Bachelor’s degree in Accountancy or equivalent with part- qualified ACCA, CIMA or CA Zambia. 3. Minimum 3 years post qualifying relevant experience. 4. Must be a registered member of a relevant professional body. OTHER SKILLS Organizational and leadership skills Planning and organizing skills Excellent communication skills Paying attention to detail PERSONAL ATTRIBUTES FOR THE POSITION 1. Non-partisan. 2. Honest and reliable with high moral strength. 3. High degree of confidentiality. 4. High degree of integrity. 5. Tact and diplomacy. 6. Ability to work with minimum supervision. 7. Self-starter 8. Pleasant Personality 9. Non-partisan. Method of Application Interested candidates should send their applications (clearly indicating the position on the envelope) to the undersigned enclosing detailed Curriculum Vitae (CV), copies of educational and professional certificates and professional membership The Chief Electoral Officer, Electoral Commission of Zambia, Elections House, Haile Selassie Avenue, P.O. Box 50274, LUSAKA.

ob Description The Electoral Commission of Zambia seeks to recruit a qualified and experienced Zambian citizen to fill the vacant position of a Legal Officer. PURPOSE OF THE JOB To provide professional legal services to the Commission pertaining to all legal matters. REPORTING ACCOUNTABILITY The Legal Officer will report to the Manager Legal. KEY RESPONSIBILITY 1. Provides legal expertise in the interpretation and application of legislation to the Commission. 2. Provides advice on matters of law, jurisdiction and policy. 3. Review legal implications in existing legislation and policies and recommends new legislation, amendments to existing legislation or policy. 4. Prepares statutory instruments and gazette notices as requested. 5. Prepares court documents. 6. Coordinates with the Attorney General’s Chambers on legal matters of public interest related to the functions of the Commission. 7. Liaises with Procurement under the supervision of the Manager Legal for the engagement of legal firms to represent the Commission on special assignments. 8. Provides necessary information and records to and monitors the performance of legal firms and counsel engaged to conduct litigation on behalf of the commission. 8. Represents the Commission in court litigation. 9. Provides support to Finance department for the recovery of debts owed to the Commission. 10. Monitors Commission activities and provides relevant advice to the Commission through the supervisor to ensure compliance with statutory requirements. 10. Undertakes research activities to generate new knowledge necessary to improve legal performance of the Commission. 11. Participates fully in performance and other organisation-wide management practices as required. 12. Provides accurate information required for performance management purposes and to attend performance management discussions, as required by the supervisor. 13. Prepares contracts for Goods and Services procured by the Commission. QUALIFICATIONS AND EXPERIENCE Full Grade 12 Certificate or equivalent Bachelor of Laws (LLB) Degree Admission to the bar Not less than four (04) years post qualifying relevant experience in a reputable Organisation. Must be a registered member of the Law Association of Zambia OTHER SKILLS Organizational and leadership skills Planning and organizing skills Excellent communication skills Paying attention to detail PERSONAL ATTRIBUTES FOR THE POSITION 1. Non-partisan. 2. Honest and reliable with high moral strength. 3. High degree of confidentiality. 4. High degree of integrity. 5. Tact and diplomacy. 6. Ability to work with minimum supervision. 7. Self-starter 8. Pleasant Personality 9. Non-partisan. Method of Application Interested candidates should send their applications (clearly indicating the position on the envelope) to the undersigned enclosing detailed Curriculum Vitae (CV), copies of educational and professional certificates and professional membership. The Chief Electoral Officer, Electoral Commission of Zambia, Elections House, Haile Selassie Avenue, P. O. Box 50274, LUSAKA.

Job Description Under the general guidance of the Executive Chef, the Chef de Partie will provide the highest possible food quality in the delegated section at all times, and to co-ordinate and be responsible for staff in the delegated section consistent with cost control and profitability margins of the lodge’s kitchen to maximize guest satisfaction and food profitability. All work is carried out in line with the lodge’s guidelines, the departmental business plan, and the corporate guidelines, and service concepts. Reporting Structure Reporting To: Executive Chef Supervision Of: Section Staff Interacts With: Team Members, Guests and Suppliers Job Description Prepares and properly garnishes all food orders as they are received in accordance with menu specifications, insuring proper plate presentation Prepares pastries, sauces, soups and hot entrees; controls the positioning and rotation of foods and ensures proper plate presentation Sets up for breakfast, lunch and dinner by ensuring proper amounts are in place for forecasted covers, special functions and all reservations Adheres to Hospitality standards of food quality, preparation, recipes, and presentation Orders adequate supplies for all sections, and sets up “mis-en-place”. Supervises the proper set-up of each item on menus and insures their readiness Works with Chefs to ensure seasoning, portions, and appearance of food Stores unused food properly Ensures that food from all sections is delivered on time Follows proper safety, hygiene, and sanitation practices Ensures readiness and makes priorities in case of last-minute changes to reservations Maintains an exact record of preparation, cooking and presentation specifications of all dishes produced in the section in a file which is kept at the section at all times for reference Confers closely with the Sous Chef and Executive Chef and takes every opportunity to become familiar with all aspects of his or her position, in order to be ready to fill in whenever required Co-ordinates job tasks with staff in own section Helps employees to achieve optimum quality Knows how to follow applicable laws regarding food safety and sanitation Candidate Specification Experience: 3 years plus Education Level: Diploma Level Qualifications: Job related Software: MS Office Equipment: Job related Knowledge Of: Is well updated on, and possesses solid knowledge of Lodge fire emergency procedures / Lodge health and safety policies and procedures / Restaurant corporate marketing and promotional programmes / Restaurant guests generating high business volume Skills To: Maintains own working area, materials and company property clean, tidy and in good shape Ability To: Accepts flexible work schedule necessary for uninterrupted service to the food production function Other Requirements: Attends meetings and training required by the Sous Chef and Executive Chef Organisation Industry: Hospitality Culture: Professional Gender Profile: Mixed Age Profile: Any Terms and Conditions Employment: Permanent Location: Lusaka, Zambia Remuneration: Negotiable

Job Description Our client seeks a Housekeeper to provide guests and staff with the finest in facilities, services and amenities. As a part of the team of the Lodge, ensure that all staff are treated with dignity and respect and exceed the expectations of each and every guest. Lead and participate in any actions required to send the guest away in a positive manner. Reporting Structure Reporting To: House Keeping Supervisor Supervision Of: Self Interacts With: Staff and Guests Job Description Collects the room assignment and checklist form and room keys from the Supervisor Prepares room for cleaning Dusts room and furniture Thoroughly cleans the bathroom Remove dirty bed linen and make up bed with clean linen Replace laundry bags and slips Checks and secures the rooms and ensures the security and privacy of the guest Responsible for the cleanliness and maintenance of the work area Responsible for the hotel property in the work area and ensure that all public areas are kept clean Update status of rooms cleaned on the assignment sheet Attends to guest calls, guest requests and guest complaints Must be familiar withal hotel services/ features to respond to guest inquiries accurately Follow the Standard Operating procedures and checklist Candidate Specification Experience: 2 years plus Education Level: Diploma Level Qualifications: Job related Software: MS Office Equipment: Job related Knowledge Of: Ensure adherence to quality expectations and standards Skills To: Adheres to all health, sanitation, chemical regulations Ability To: Accepts flexible work schedule necessary for uninterrupted service of Housekeeping function Other Requirements: Attends meetings and training required by the Rooms Division Manager Organisation Industry: Hospitality Culture: Professional Gender Profile: Mixed Age Profile: Any Terms and Conditions Employment: Permanent Location: Lusaka, Zambia Remuneration: Negotiable

Job Description JOIN OUR TEAM Entrepreneurs Financial Centre (EFC) is a leading Microfinance Institution, licensed and regulated by the Bank of Zambia. For 30 years now, we have served and empowered entrepreneurs with tailor-made financial solutions to help them take the next step in their business. CORE VALUES Our Core Values of Purpose, Accountability, Service, Stewardship, Integrity, Ownership, Novelty (PASSION) were carefully selected to reflect our passion and what we stand for as an organisation. These values underpin our Vision and Mission, and guide all our business activities, actions, and behaviours. All our business decisions are based on these values. OUR CULTURE AND OUR WORK ENVIRONMENT We are passionate about our business, the people behind our success, and our clients. We are a performance-driven and result-oriented organisation. Our culture of open communication and trust propels us to deliver strong results year in, year out. Our work environment is fast-paced and of high intensity, yet highly empowering and highly collaborative. We stretch and challenge every colleague to perform at their highest level and to the best standards and quality. Our reward and remuneration system strongly reflects the premium we place on high performance, and on attracting, developing, and retaining high performing talent. THE ROLE AND THE CANDIDATE Are you a highly organized, proactive individual with a passion for excellence and seeking growth in your career? We are looking for a dedicated Personal Assistant to support our CEO and the Executive Committee (ExCo) members, in a dynamic and fast-paced environment. This role demands exceptional communication skills, discretion, a strong ability to influence others, delivery of relevant business reports, the ability to handle multiple priorities with precision and attention to detail. Among others, you must have top-tier organizational skills, a proactive mindset and the capacity to work with strict deadlines. If you thrive under pressure and have a knack for anticipating needs, we would love to hear from you. KEY REQUIREMENTS: Strong organizational and time-management skills Excellent written and verbal communication Ability to maintain confidentiality and handle sensitive information Must have a strong work ethic and willingness to work extended hours A proactive approach with a problem-solving attitude Proven ability to excel in a fast-paced setting Strong influence over different work groups Expertise in report writing and presentation Must be a self-starter Ability to work under pressure Maintains deadlines Detail oriented Method of Application Do you have attributes (skills, knowledge, experience, attitude, character) that squarely match our values and culture described above? Are you interested in adding value to our business? If yes, and are interested in the role, send your application, including copies of academic & professional qualifications with three professional references via e-mail to .

Job Description Executive Assistant (x1) Job Description: 1. Administrative affairs Assist the general manager in comprehensive coordination of various departments and handling daily affairs. Arrange the general manager’s work schedule, including meetings, business activities, business trips, etc., and make preparations for all trips. Be responsible for organizing and drafting important company documents, reports, plans and other documents to ensure the accuracy and standardization of the documents. Follow up and supervise the work tasks assigned by the general manager and report the work progress to the general manager in time 2. Business activities Accompany the general manager to attend business negotiations, important meetings and other activities, take meeting minutes and summaries, and follow up the implementation of meeting decisions. Assist the general manager in external business liaison and reception work and maintain good cooperative relations. Collect and analyze industry trends, market information and other information related to the company’s business to provide reference for the general manager’s decision-making. 3. Internal management Convey the general manager’s instructions and requirements to various departments and supervise the implementation to ensure the effective implementation of the company’s various decisions. Coordinate the working relationships among various departments, solve problems and contradictions in work, and promote teamwork. Participate in the planning and promotion of important company projects and assist the general manager in project management and resource allocation. 4. Other responsibilities Complete other temporary tasks assigned by the general manager and actively cooperate with the company’s development and changes. Strictly abide by the company’s confidentiality system. Requirements: 1. Full grade 12 certificate 2. Degree in Business Administration or related field 3. 2 years work experience in a similar role 4. Excellent communication and interpersonal skills 5. Valid drivers license

Job Description CAREER OPPORTUNITY: JOIN TYRE-KING AS A STOREPERSON! Tyre-King, a leading automobile tyre retailer, is looking for dedicated and detail-oriented storepeople to manage and optimize our stock across our network of 14 outlets. Location: Various Branches Position: Store person (3) – Full Time PURPOSE OF THE JOB: To efficiently handle the receiving, storage, and dispatching of goods and products. This role includes managing inter-branch transfers, ensuring the security of tyres and accessories, and maintaining accurate stock records to meet customer needs according to established policies and procedures. KEY RESPONSIBILITIES: Warehouse/stock Security, Housekeeping, and Accountability Take full responsibility and ownership of the warehouse. Achieve zero variance reports and maintain updated files of all signed reports. Arrange the layout of stock/items for easy retrieval and counting. Ensure warehouse security requirements are met. Load and offload tyres, batteries, tubes, and valves, maintaining updated records. Regular Self-Audits: Maintenance of Accurate Records Conduct weekly self-audits to ensure accurate record-keeping. File reports both in hard and soft copies. Perform reconciliations to ensure physical stock matches computer records, and file the reports from reconciliations. Maintain correct stock sizes and levels according to the branch stock planner, ensuring top-selling sizes are available on demand. Optimize distribution costs by effective planning and stock management. Support sister branches by processing transfers quickly to reduce customer wait times. Adhere to procedures for receiving and issuing stock items. Check all documentation related to stock receipts and issuance, paying attention to detail. Count and check goods received from suppliers to ensure they match documentation. Report any irregularities in physical stock or documentation to the Branch Manager and Stores Controller/Manager. Maintain and update stock records immediately upon movement of stock, both manually and in NAV. Mandatory Stock Taking Ensure reports are signed and filed promptly. Participate in quarterly and annual stock counts. Investigate and correct/reconcile any variances timely. Carry out weekly and monthly self-audits and document the results. Internal Control Champion Monitor and report on weaknesses in store processes and procedures, making recommendations for improvements. Consider possible enhancements to customer service requirements. Other Responsibilities Undertake any other duties/tasks as assigned or reasonably required to achieve the KPIs within the overall objective of Tyre-King Limited. QUALIFICATIONS & EXPERIENCE: Certificate or Advanced Diploma Stores Management Craft Certificate in Automotive Mechanics will be an added advantage Minimum three (3) years’ work experience in stores management or a similar role. Membership with the Zambia Institute of Purchasing and Supply (ZIPS).

Job Description About Talent House Ltd: We are a leading recruitment and HR consulting firm that operates as a link between people and companies in achieving a shared purpose. We offer creative, effective and flexible solutions that not only help individuals discover their career paths but provide organizations with talent they can recruit, develop and retain. About the role: Our Client is looking for a responsible and professional Operations Manager to coordinate and oversee their organization’s operations. Key Responsibilities: Product Management Experience in product management within the online betting industry. Conduct competitor analysis and pricing comparisons. Regularly test payment systems and other site functionalities. Bug Management Identify, report, and follow up on bugs. Liaise with partners to ensure quick resolution of issues. Manage the entire bug resolution process. Collaboration and Reporting Oversee customer support reporting to ensure accuracy and completeness. Liaise with marketing, customer support, social media, and other business functions. Ensure key product and customer service functions work correctly. Site Maintenance Ensure site content, terms, and conditions are accurate and up-to-date. Training and Documentation Create training documentation for customer service and social media teams. Implement processes between operations, customer service, and other business functions. Additional Responsibilities Maintain regular testing and quality assurance of site functions. Ensure seamless communication and coordination between different departments. Customer Support Background Experience in handling escalations from customer support. Desired Skills and Experience Degree in Business, Operations Management or related field Proven work experience as Operations Manager or similar role Experience in the betting industry, preferably online betting. Exposure to various betting products (sports betting, casino, lotteries, quick win games). Knowledge of organizational effectiveness and operations management Experience budgeting and forecasting Familiarity with business and financial principles Excellent communication skills Leadership ability Outstanding organisational skills Compensation: The incumbent will receive a competitive salary commensurate with experience.

Job Description About Us: Richmond Finance is a leading financial services firm dedicated to providing innovative financial solutions to businesses and individuals. With a strong reputation for excellence and integrity, we are seeking a visionary Chief Financial Officer to join our executive team and drive our financial strategy forward. Position Overview: We are looking for an experienced and strategic Chief Financial Officer (CFO) to oversee all financial aspects of our company. The ideal candidate will be a key member of the executive team, reporting directly to the CEO and working closely with the Board of Directors to shape the financial future of Richmond Finance. Key Responsibilities: Develop and execute the company’s financial strategy to support business goals and maximize shareholder value Oversee all financial operations, including accounting, budgeting, financial planning and analysis, treasury, and tax Ensure compliance with financial regulations and maintain strong internal controls Lead the preparation of financial statements, reports, and forecasts Manage relationships with investors, banks, and other financial institutions Provide strategic financial advice to the CEO and Board of Directors Identify and manage financial risks and opportunities Lead and develop a high-performing finance team Implement cutting-edge financial technologies and processes to improve efficiency and accuracy Qualifications: Degree in Finance, Accounting, or Business Administration Professional certification such as CPA, CFA, or equivalent 5+ years of progressive experience in senior financial management roles, with at least 2 years in a CFO or equivalent position Strong understanding of financial markets, corporate finance, and risk management Excellent analytical and problem-solving skills Outstanding leadership and communication abilities Experience in the financial services industry is highly desirable Proven track record of driving financial growth and operational efficiency Strong knowledge of financial regulations and compliance requirements Proficiency in financial software and systems

Job Description GENERAL DESCRIPTION Teaching fundamental undergraduate and graduate Information Systems courses. Assistance with administration of the undergraduate and graduate Center of ICT programs. MAIN DUTIES AND RESPONSIBILITIES 1. Develops strategies to teach course content for the entire term/semester including instructional objectives, assignments, textbooks, weight of grades and delivery methods. 2. Develops and provides to students, approved Northrise University syllabi and modules that follow a template established by the University, which includes terminal course objectives. 3. Organizes, prepares and regularly revises and updates all course materials. 4. Incorporates higher-level learning (i.e. application, analysis, synthesis and evaluation) by giving students opportunities to develop information literacy and problem-solving skills, and by connecting their current study to lab assignments and previous/future study in the related disciplines. 5. Adheres to University policies regarding disciplinary problems, including plagiarism or cheating. 6. Models exceptional verbal and written communication. 7. Organizes and sequences topics in a logical progression and paces the delivery to meet the needs of the class. 8. Utilizes educational technology (such as PowerPoint, remote access to syllabi and grades, classroom projection systems, online courses or course components with interactive capabilities) to enhance learning. 9. Establishes positive classroom relationships with students by being actively engaged in the classroom and lab. Provides opportunities for in-class discussions and questions and displays enthusiasm about the students, the subject matter, and the learning process. 10. Treats students’ academic needs seriously by being accessible for academic consultation before or after class, via phone or e-mail. 11. Creates an interactive classroom environment. 12. Performs other related duties as assigned. WORK EXPERIENCE REQUIREMENTS At least two years college-level teaching and industry experience. EDUCATION REQUIREMENTS Master’s degree in information technology, or related field. KEY COMPETENCES Highly professional with ability to work to strict deadlines. Exceptional verbal and written communication skills. Ability to work with minimum supervision. ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED.

Job Description WHAT IS ON OFFER Alfred H Knight has an exciting opportunity for a qualified Head Of Department for General Analysis Operations. This person will be responsible to the Technical Manager for effective supervision of the day to day operations of the General Analysis Laboratory. Ensuring that efficient, effective and high-quality analytical services are provided in order to meet client’s needs and expectations. ABOUT US Alfred H Knight is a totally independent, family owned business spanning five generations. A global network of strategically placed offices and laboratories enable global trade by providing independent inspection, analysis and consultancy services to the metals and minerals, solid fuels and agriculture industries. We have honed & carefully crafted our reputation. Delivering knowledge and professionalism in all aspects of weighing, sampling and analysis. We thrive by continuing to re-invest in our facilities, technology and people. Click here to find out more about AHK. DO YOU HAVE WHAT IT TAKES? To be successful at Alfred H Knight you will need to display the following: REQUIRED KNOWLEDGE AND WORK EXPERIENCE Essential Able to meet turnaround time schedules and quality results agreed with clients. Able to monitor performance trends of IRM and CRM materials through LIMS and taking appropriate actions to correct any bias. Uphold the SADCAS ISO 17025 accreditation of the Department and ensuring continuous improvement to the system. Conducting internal audits to ensure that all departmental staff follow documented procedures of the Quality Manual, methods, and support documents. Ensure the quantity of consumables is adequate by monitoring scheduled stock-taking in comparison with volumes of processed samples. Ensure that the department meets all scheduled reports both external (clients) and internal: certificate results, daily, weekly, and monthly reports. Able to motivate, upskill and properly train the workforce to meet the operational needs of the business. Required Competencies Excellent communication skills with superiors and subordinates. Good literacy and computer/LIMS skills. Very good attention to detail and flexibility. Team player with other departments. Very good leadership skills. Ability to work with minimum supervision and take initiatives. Good record and time keeping. Effective interpersonal skills. Very good hands-on analytical skills. Experience working in a leadership role in a commercial lab will be an added advantage Quality oriented with good knowledge of ISO 17025. Customer service oriented. Required Work Experience 5 years’ minimum experience in classical and instrumental analytical chemistry, specific to metals and minerals analysis. Required Qualifications University related Chemistry degree. BENEFITS We are offering an excellent opportunity with a salary and benefits package to match including pension, life assurance and an employee assistance programme.

Job Description The Electoral Commission of Zambia seeks to recruit qualified and experienced Zambian citizens to fill two (02) vacant positions of ICT Support Officers. PURPOSE OF THE JOB To provide first line ICT support for effective and efficient Commission operations. REPORTING ACCOUNTABILITY The ICT Support Officers will report to the Systems Engineer ICT Support. KEY RESPONSIBILITY 1. Provides first line user support through the ICT help desk. 2. Installs and configures software applications on user machines in accordance with Commission requirements. 3. Undertakes ICT equipment preventative and corrective maintenance. 4. Maintains inventory of ICT equipment and ensures secure storage of equipment and consumables. 5. Administers backups of ICT systems and data as required. 6. Provides technical and end user training. 7. Configures new users and equipment as per ICT Policy. QUALIFICATIONS AND EXPERIENCE 1. Full Grade 12 Certificate or equivalent. 2. Diploma in Computer Science, Electronics or equivalent 3. Minimum three (03) years post qualifying relevant experience in a government or quasi-government institution. 4. Must be a registered member of a relevant professional body. OTHER SKILLS Organizational and leadership skills Planning and organizing skills Excellent communication skills Paying attention to detail PERSONAL ATTRIBUTES FOR THE POSITION 1. Non-partisan. 2. Honest and reliable with high moral strength. 3. High degree of confidentiality. 4. High degree of integrity. 5. Tact and diplomacy. 6. Ability to work with minimum supervision. 7. Self-starter 8. Pleasant Personality 9. Non-partisan. Method of Application Interested candidates should send their applications (clearly indicating the position on the envelope) to the undersigned enclosing detailed Curriculum Vitae (CV), copies of educational and professional certificates and professional membership. The Chief Electoral Officer, Electoral Commission of Zambia, Elections House, Haile Selassie Avenue, P. O. Box 50274, LUSAKA.