Page 24 | Job vacancies in Zambia

Job Description An established Hospitality Organisation located near Crossroads, Kabulonga, Lusaka, Zambia seeks the services of a well qualified Receptionist Administrator. DUTIES Man Reception Perform your own administrative duties to a high standard under your own motivation Provide administrative support to the team Running our online booking system Check in/out guests courteously and efficiently Process all payments Handle guest complaints with diplomacy Deal with reservation calls Process records Follow up on enquiries THE IDEAL CANDIDATE Professional attitude and appearance Proactive and Innovative Organised Hard-working Self-motivated Good team working skills Positive attitude Excellent oral and written skills Ability to multitask Good computer knowledge specifically pertaining to Hotel Bookings/ Property Management Software Accurate mathematical calculations Must be willing to work weekends, public holidays and shifts QUALIFICATIONS AND EXPERIENCE Must have grade 12 Must have Hospitality and Front Office experience in a similar role Tertiary Hospitality Qualification would be an advantage, but is not essential International experience would be a particular advantage, but is not essential You must have 3 or more years work experience Method of Application Send an email with the header: ‘your name’ e.g. Jane Banda. Copy the questions into an email and answer the following questions only. There should be NO introduction and NO sign off. If you ignore this request you are unlikely to get the job. 1 Why do you want to work at our organisation and what is it about this role that attracts you? Answer in 220-250 words. 2 What relevant skills and experience do you have that means you will excel in this role? Answer in 220-250 words. 3 Describe a situation where you were dealing with a dissatisfied customer. What did you do to resolve the situation? Answer in 220-250 words. 4 Describe your ethical and/or religious approach to life, money and work. Answer in 220-250 words. 5 Please list the Hospitality / Hotel booking systems and software you have worked with during your career 6 What area of the city do you live in, how will you get to and from work and how much will it cost you per day? Please attach only 1 document, your CV, which should have the file name: ‘Your name CV’. e.g. Jane Banda CV.

Job Description CUSTOMER SERVICE OFFICER (2) LUSAKA & KALUMBILA Job Responsibilities I. Respond to customer inquiries via phone, email, and chat, providing accurate and timely information. II. Assist customers in navigating products, services, and resolving issues to ensure satisfaction. III. Handle and resolve customer complaints, maintaining professionalism and empathy. IV. Educate customers on company policies, procedures, and product features. V. Document and update customer interactions in the CRM system. VI. Collaborate with other departments to escalate and resolve complex issues. VII. Ensure customer information confidentiality and adhere to data protection regulations. VIII. Strive to meet or exceed customer satisfaction goals and performance metrics. IX. Continuously stay informed about company products, services, and industry trends. X. Provide feedback to management for process improvements based on customer feedback. Qualifications A minimum of a diploma in a Business related course. Minimum 2 years’ experience in a customer service position. Experience in a Contact Centre managing inbound and outbound calls. Experience in managing customer queries via social media. Method of Application Please clearly indicate the job title in the subject of your email and use your full name and the job you are applying for as the file name of your application for example, Sales Consultant_Alex_Banda. Applications should consist of your CV and Academic Qualifications. Hand delivered or posted applications will not be accepted. Only short listed candidates will be contacted. Kindly submit your details to .

Job Description SALES CONSULTANT (5) – LUSAKA, KITWE, NDOLA, KALUMBILA, CHINGOLA I. Screen and prepare loan applications in line with the company lending policy II. Collect and evaluate clients’ financial information to determine credit worthiness III. Ability to work under pressure with minimum supervision IV. Evaluate applicants credit worthiness by examining the application documentation in accordance with the company lending policy. V. Interview applicants to determine financial eligibility and establish feasibility of issuing loans. VI. Submit loan applications to credit and respond to queries in timely manner. VII. Respond and attend to all customer enquiries/queries and resolve any product related issues. VIII. Ensures that Copies of the signed Loan Contract, mandate forms and supporting documents are properly filed and scanned to share folder after processing. IX. Ensure to conduct due diligence and proper verification of all loan documents submitted by Sales agents and Suppliers Qualifications Certified grade 12 certificate with a minimum of Credits in English and Mathematics Any business related Diploma or Degree, preferably in Banking and Finance, Economics or Business Administration A minimum of 2 years’ experience in Credit Background in a Microfinance Institution will be an added advantage Preferably based in respective location of application with own accommodation Method of Application Please clearly indicate the job title in the subject of your email and use your full name and the job you are applying for as the file name of your application for example, Sales Consultant_Alex_Banda. Applications should consist of your CV and Academic Qualifications. Hand delivered or posted applications will not be accepted. Only short listed candidates will be contacted.

Job Description Most of your functions and duties may be altered at the Employer’s discretion. You will be assigned a region/ Territory and ensure optimum realization of business objectives/ Targets within the regions. Main Duties Provide agents with cash on demand Collection and distribution of tools of trade when required as well as movement of company property to designated locations. Protection and ensuring safety of tools of trade Ensure timely delivery of major or minor services according to schedule Perform regular motorcycle check-ups, report any damages, and maintaining mechanical and general cleanliness of the motorcycle. Perform other duties as assigned by the supervisor Must own a smart phone Qualifications and Experience Valid class A motorbike License is a must Full Grade 12 Certificate Zambian with NRC Must be able to ride a Motor Bike with proven experience working as a motorbike rider and Driver. Experience in a similar role will be added advantage Good communication skills Must be honest and possess high levels of confidentiality Good reporting skills Well organized and excellent time management skills Basic knowledge of how to operate a computer Able to work under pressure Ability to use messaging apps such as WhatsApp for easy communication

Job Description About our Client: Zengamina is a mini grid operator committed to delivering reliable and sustainable electricity to communities in Ikelenge district, NWP, Zambia. Our mission is to empower local communities through sustainable energy solutions, fostering economic growth and improving the quality of life. About the role: The Planning Engineer/Analyst role at Zengamina Power Limited (ZPL) encompasses a wide range of responsibilities from grid development and expansion to materials and procurement planning, generation planning, data analysis, and ensuring regulatory compliance. Key skills required include proficiency in GIS software, analytical tools, project management, and procurement processes, alongside strong communication and leadership abilities. This role is pivotal for supporting both current operations and future growth, ensuring efficient and reliable grid management. The ideal candidate will have a strong background in electrical engineering and data analysis, with experience in rural electrification and a passion for sustainable energy. ZPL encourages Local candidates to apply. Key Responsibilities: The Planning Engineer/Analyst will be expected to fulfil the following duties and responsibilities: Grid Development, Planning and Optimization Coordinate surveys and mapping of new and existing customers and assets, including power lines, poles, transformers, and fault recorders. Weekly planning and coordination with stores, and staff work schedules to meet targets. Conduct grid studies and develop plans for addition of new generation, transmission, distribution and customers. Prepare capex plans, budgets, and cost estimates and timelines for new customers and assets. Develop and maintain dashboards and reports to track key performance indicators (KPIs) such as load profiles, energy losses, and reliability metrics, Plan and optimize new powerlines and other assets to supply new customers. Develop short- and long-term grid expansion plans and infrastructure needs Identify potential risks related to grid expansion and generation projects and develop mitigation strategies and contingency plans. Coordinate with local authorities for necessary permits and approvals. Technical planning for interconnection with the national grid. Advise on grid control and protection, including protection upgrades and earthing improvements. Assist in the development of strategies to reduce technical and non-technical losses. Provide technical input for financial planning and budgeting related to distribution infrastructure. Materials and Procurement Planning Prepare detailed material requirements and forecast future needs. Develop procurement schedules and manage supplier relationships. Ensure timely procurement and compliance with budget constraints. Support inventory management and planning. Regulatory Compliance and Reporting Ensure that all planning and operational activities comply with local regulations and industry standards. Prepare and submit regular reports to regulatory bodies and stakeholders as required. Maintain accurate records of network performance and customer data for regulatory reporting. Stakeholder Engagement Work closely with the operations and customer service teams to align planning efforts with community needs and expectations. Engage with local communities and customers to understand their energy needs and gather feedback on service delivery. Collaborate with external partners, including government agencies, consultants, and NGOs, to support the expansion of rural electrification. Other Support Roles: O&M, Billing and Reporting Support in planning replacement of faulty materials and equipment. Plan infrastructure upgrades to support increased demand capacity. Support ongoing operations and maintenance activities. Update billing reports and regulatory, technical, and financial reports. Conduct technical reviews of contracts. Other tasks as may be assigned time to time. Desired Skills and Experience Technical Skills GIS software (Google Earth, ArcGIS, QGIS) for mapping and spatial analysis. Analytical skills, advanced Excel, and basic Python for data analysis. Ability to create and interpret single line diagrams. Power simulation software for system analysis (ETAP, PSSE, PSS SINCAL, ASPEN, PSCAD, etc). Power line design software (PLS CADD, SkyCAD, DIELMO, etc). Project Management Skills Proficiency with project management tools (e.g., Gantt charts, MS Projects). Organizational skills for managing multiple projects and deadlines. Basic financial modeling for project viability assessments. Procurement and Inventory Management Experience in procurement processes and supplier management. Skills in inventory management to ensure material availability. Soft Skills Excellent communication and problem-solving skills. Ability to work independently and as part of a team in a challenging and resource-constrained environment. Strong leadership and team management abilities. Ability to plan, prioritize and work with deadlines. Commitment to sustainable development and improving access to energy in rural communities. Qualification Bachelor’s degree in Electrical Engineering. 2-4 years of experience in data analysis, electrical engineering, or a similar role, preferably within the energy sector. Compensation: The incumbent will receive a competitive salary commensurate with experience.

Job Description As Digital Lead & Marketing Coordinator, you will play a pivotal role in supporting the Marketing Director, managing administrative aspects of marketing tasks and overseeing the Digital Marketing for the company. This position requires meticulous organization, efficient task management, and effective communication skills. The successful candidate will be responsible for overseeing various responsibilities, including digital marketing, content management, influencer stays, OTA management, performance metrics, copywriting, coordination with designers and social media campaigns. Duties and Responsibilities: 1. Administration: Manage the marketing email address and serve as the first point of contact for external inquiries. Respond to administrative requests for images, videos, rates, documents, and information. Streamline marketing deadlines and workflow tasks using project management platform, forwarding requests to the appropriate team members as per Marketing Director’s priorities. Take meeting notes and assign actionables to team members on behalf of the director. Maintain and coordinate the Marketing Calendar using project management platform, ensuring awareness of upcoming awards, content opportunities, and deadlines. Assist Marketing Director with any tasks needing urgent attention. 2. Digital Marketing Management: Develop, implement, and manage comprehensive digital marketing strategies to increase brand awareness, drive traffic, and generate leads/sales. Plan and execute all digital marketing spend, including SEO/SEM, social media, and display advertising campaigns. Measure and report performance of all digital marketing campaigns and assess against goals (ROI and KPIs). Identify trends and insights and optimize spend and performance based on the insights. Brainstorm new and creative growth strategies through digital marketing. Collaborate with internal teams to create landing pages and optimize the user experience. Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touchpoints. Instrument conversion points and optimize user funnels. Collaborate with external agency and other vendor partners. Evaluate emerging technologies and provide thought leadership and perspective for adoption where appropriate. 3. Content Management: Organize and manage marketing assets in Dropbox, including press kits, marketing folders, images, videos, and lodge documents. Collect and file content or information from lodges, sharing it with the marketing team weekly for social media and newsletters. Ensure all OTAs are up to date and report on ranking and review progress to the director. Ensure all content is up to date on affiliate sites. Follow up with lodge managers on check-out emails. 4. Influencer Stays: Proactively identify influencers and manage influencer requests, obtaining approval from the Marketing Director. Actively seek complimentary influencers or facilitators that have a big following who can complement the organizations properties with revenue management and generation (i.e. Photographic Safaris, wellness retreats) Coordinate stays or any complimentary arrangements with Reservations. Measure the return on investment (ROI) of stays and report findings to the Marketing Director. Follow up on influencer deliverables. 5. Performance Metrics Management: Assist in tracking and reporting key performance indicators (KPIs) for the marketing and sales teams, delivering a monthly report on all marketing activity alongside the external agency. 6. Specials: Coordinate local sales special placements and ads with the Graphic Designer on behalf of the Marketing Director. 7. Newsletters Manage & coordinate newsletters on behalf of the Marketing Director 8. Copywriting and PR: Proactively seek PR and media opportunities. Reach out to agents with content for their websites. Submit content to Partners to ensure a constant flow in their marketing. Assist with newsletter copywriting. Provide copywriting support as requested by the Marketing Director. 9. Social media & Campaigns: Support the Social Media Manager on all social accounts. Engage in community management on social media. Collaborate with the marketing team to brainstorm creative campaigns. Manage Ad Budget for Digital Marketing Assist with video editing / reels where required. Knowledge, skills and abilities 1. Proven work experience in hospitality/tourism industry 2. Lead generation and nurturing 3. Strong presentations skills 4. Market research and analysis 5. Problem solving 6. Cold calling 7. Strong communication skills 8. Relevant computer software skills 9. Excellent active listening and negotiation skills Qualifications and Requirements 1. Diploma/Degree in Sales and Marketing 2. Ability to work with minimum supervision 3. Ability to work alone and in a team when required 4. Self-discipline, high motivation and a sense of responsibility

Job Description ICAP at Columbia University is an international, non-profit organization situated at Columbia University in New York. ICAP is Empowering Health around the world and works in over 40 countries, including Zambia. Together with our partners, Ministries of Health, large multilaterals, health care providers, and patients, we support comprehensive, person-centered HIV/TB services and high-performing health system strengthening initiatives that provide quality and affordable health care. And by enhancing health information systems, improving quality, and developing human resources for health, we build capacity and efficiency in the world’s most challenging, resource-limited settings. ICAP seeks to recruit a qualified candidate to serve as Information Technology Assistant (Temporary) for a period of one (1) month, in Lusaka, Zambia Position Title: Information Technology Assistant (01) Reports to: Operations Manager Location: Lusaka Position Type Temporary Contract Period 1 month POSITION SUMMARY The IT Assistant will administer the IT infrastructure and upgrade the same based on the new technological innovations so that ICAP will have a better capacity in maintaining up to date and efficient communication network as well as data-based management and well as provide IT help desk support MAJOR ACCOUNTABILITIES Manage the installation, documentation and maintenance of operating systems, communications software, database management software. Manage systems updates on all applications. Configure and manage file server, network resources (printer, plotter and scanner. Provide IT support for the central and provincial offices. Perform hardware troubleshooting as needed. Manage e-mail; file sharing, application, and/or other systems and services as necessary Ensure that the full disaster recovery standard backups in accordance with the established procedures Ensure that the anti-virus auto updates are functioning correctly and are being rolled out across the network. To carry out any other duties and/or responsibilities assigned by the immediate supervisor. REQUIRED MINIMUM QUALIFICATIONS, EXPERIENCE, & SKILLS Grade 12 full certificate Degree in Information Technology, Computer Science or any related field Experience with Quick books setup & configurations. Two years related experience Thorough knowledge in network development and management. Thorough knowledge of application design and data management. Knowledge of microcomputer hardware, software and LAN systems Preferred Qualifications Degree in Information Technology or Computer Science. Method of Application For submission of applications and full details of the positions, please visit the ICAP website https://icap.columbia.edu/careers/ Suitably qualified candidates should attach their cover letters and a detailed Curriculum Vitae (CV) of not more than 4 pages. Please indicate the position being applied for in the subject line and do not attach certificates. Only shortlisted candidates will be contacted. ICAP is an equal opportunity employer, values inclusion, and a diverse workforce. All qualified applicants will receive equal consideration for employment.

Job Description ExpressCredit is a global consumer finance company operating in Zambia and 3 surrounding countries, including Botswana, Namibia, and Lesotho. Our company helps individuals in a need of short-term and long-term financial solutions – all of which make a meaningful and lasting impact on the local communities. Since 2018, ExpressCredit has more than tripled its global operations and grown significantly worldwide. If you want to work for a dynamic, forward-thinking and socially responsible financial services provider we are the right match for you! To learn more about ExpressCredit, visit: www.expresscredit.co.zm YesCash Zambia trading as Express Credit Zambia invites suitably qualified candidates based in Lusaka or willing to self-relocate to apply for the position of Risk Manager. Job Purpose To ensure the company operates within its defined risk appetite and adheres to both internal and external regulatory standards. This role involves overseeing the quality of the credit portfolio, analyzing performance metrics to guide strategic decisions, and performing regular ECL calculations in line with IFRS. Additionally, the position requires conducting thorough risk assessments, preparing detailed reports for senior management, and fostering a risk-aware culture through training and collaboration with compliance and legal teams Key Responsibilities Responsible for assessing, managing and mitigating key risks (credit, operational, etc.) within YesCash. Oversee the quality and performance of the credit portfolio Analyze portfolio performance metrics, including loan performance, profitability, and credit risk indicators, to align product strategy, credit risk framework, and proactively support business decision-making Perform regular monthly ECL calculations in line with IFRS and company provisioning policy, methodology and guidelines Conduct regular risk assessments to analyze the severity and impact of identified risks; ensure follow-up actions as per prescribed guidelines and procedures Continuously monitor risk levels and assess the effectiveness of risk management framework and controls Prepare and present regular risk reports to senior management, highlighting key risk areas and recommending actions Ensure that provided risk management information is accurate, timely, and reliable Conduct risk management training sessions for employees to build a risk-aware culture within the organization Promote awareness of risk management principles and practices throughout the company Collaborate with compliance and legal teams Requirements A relevant Bachelor’s degree from reputable university and/or a professional qualification i.e. Business Administration, Finance, Economics or related field, Full grade twelve certificate with a minimum of a credit in English and Mathematics. At least 5 years relevant work experience in Risk Management role preferably in a financial institution Risk management experience, credit portfolio management experience with in-depth understanding of credit risk frameworks, risk assessment, risk appetite and (credit) risk mitigations Understanding of IFRS and ECL calculations methodology; experience with ECL calculations Strong analytical and problem-solving skills Strong communication skills Strong collaboration skills Proficient Microsoft Office suite Advanced Excel Skills Proficient user of common data extraction and analysis tools – SQL, Valid Driver’s Licence

Job Description McTech Zambia Limited is a company that offers competitive conditions of service and seeks to recruit skilled, experienced, self-motivated and energetic individuals to fill the following positions: 1. ACCOUNTANT JOB PURPOSE To develop strategies that work to minimize financial risks, produce financial reports related to budgets, account payables, account receivables and expenses. To review, monitor and manage budgets, analyze market trends and competitors. To collect, interpret and review financial information as well as predict future financial trends. DUTIES AND RESPONSIBILITIES Provide financial reports and interpret financial information to managerial staff while recommending further courses of action. Advise on investment activities and provide strategies that the company should take Maintain the financial health of the company. Analyze costs, pricing, variable contributions, sales results and the company’s actual performance compared to the business plans. Develop trends and projections for the company’s finances. Conduct reviews and evaluations for cost-reduction opportunities. Oversee operations of the finance department, set goals and objectives, and design a framework for these to be met. Manage the preparation of the company’s budget. Liaise with auditors to ensure appropriate monitoring of company finances is maintained. QUALIFICATIONS AND EXPERIENCE Full grade 12 school certificate with at least five (5) credits two of which must be in English language and Mathematics At least 2-3 years working experience CIMA level II or ACCA level II or ZICA level II Full Member registration with ZICA Good ledger accounting knowledge Highly proficiency in computer programs such as MS Word, MS Excel, MS Office / Power Point Knowledge of Sun System would be an added advantage REQUIRED COMPETENCES AND PERSONAL ATTRIBUTES An analytical mind Negotiation skills Ability to develop strong working relationships Commercial and business awareness Good communication skills A keen eye for detail Critical thinking skills

Job Description McTech Zambia Limited is a company that offers competitive conditions of service and seeks to recruit skilled, experienced, self-motivated and energetic individuals to fill the following positions: 1. CIVIL ENGINEERS JOB PURPOSE To supervise, design and manage projects as well as conduct site investigations, assess risks and ensure safe project complete. To collaborate with stakeholders, provide technical expertise and oversee structure implementation. DUTIES AND RESPONSIBILITIES Analyzing survey reports, long-range plans, maps and other data to design new projects Considering budget, regulations and environmental hazards during risk-analysis stage Preparing material, equipment and labor cost estimates and confirming costs are within the budget Forecasting design and construction timeline Completing and submitting all permit applications to the appropriate agencies and ensuring projects are compliant throughout the design and construction stages Overseeing soil testing to establish soil strength and building feasibility Using design software to create project drawings and renderings Managing repair and maintenance of infrastructure projects QUALIFICATIONS AND EXPERIENCE Full Grade 12 School Certificate with five (5) O levels passes Bachelors Degree/Degree in Civil Engineering 2 years minimum working experience as a civil engineer or in a similar position Fully registered with the Engineering Institute of Zambia Professional Engineering (PE) license Proficiency with computer-aided design (CAD) software Advanced calculus and trigonometry skills Excellent organizational and time management abilities Demonstrated leadership and teamwork capabilities Strong interpersonal and communication skills Advanced decision-making and problem-solving skills Ability to multitask effectively REQUIRED COMPETENCES AND PERSONAL ATTRIBUTES Good analytical and strategic thinking skills Must have the ability to perform high quality work in a timely and efficient manner Strong interpersonal, communication and presentation skills Develop detailed structural designs Assess potential risks, materials and costs Prepare project reports accurately and efficiently Conduct site inspections and surveys Preparing project bids and reports accurately and efficiently Managing budgets and other project resources Inspect construction sites

Job Description Umoyo Natural Health is seeking a highly creative and skilled Media & Marketing Officer with a strong emphasis on graphic design. This role is pivotal in crafting visually compelling content that reflects our brand, while also managing our website and contributing to our digital marketing efforts. The ideal candidate will have a proven track record in graphic design, website management, and digital marketing strategies. Key Responsibilities: Graphic Design: Visualize and create graphics for marketing and social media that captivate and communicate our brand message. Design labels and packaging for new Umoyo products, ensuring a consistent visual identity across all materials. Develop illustrations, logos, and other designs using industry-standard software, while selecting appropriate colours and layouts. Collaborate with the marketing team to produce final designs and ensure graphics are tested and visually appealing across various media. Create engaging social media content across all platforms, designing for both digital and print media, including website banners, newsletters, and advertisements. Website Management: Maintain and update the Umoyo website with fresh, campaign-aligned content. Optimize website performance, focusing on speed, mobile responsiveness, and SEO best practices. Monitor website analytics to track user engagement, offering insights for continuous improvement. Troubleshoot and resolve technical issues related to website functionality. Digital Marketing: Assist in planning and executing digital marketing campaigns, with a focus on integrating visual content. Support the development of content for social media, ensuring all visuals are on-brand and engaging. Contribute to email marketing efforts by designing templates and visual elements aligned with campaign objectives. Stay current with trends in digital marketing and design to keep Umoyo’s visuals fresh and competitive. IT Support: Provide basic IT assistance to the marketing team, including troubleshooting software issues and managing design tools. Work with the IT department to ensure that marketing technologies are up-to-date and functioning effectively. Qualifications: Extensive experience in graphic design, with proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign, After Effects, Premiere Pro). Demonstrated ability to create compelling visuals that effectively communicate brand messaging. Experience in website management, particularly with CMS platforms like WordPress. Basic understanding of IT, with the ability to troubleshoot technical issues related to design and marketing tools. Familiarity with digital marketing strategies, including social media management and email marketing. Strong communication skills and the ability to work independently or as part of a team. Preferred Skills: Experience with video editing and animation. Knowledge of HTML, CSS, and JavaScript for website customization. Familiarity with e-commerce platforms and online payment systems. A portfolio showcasing your creative flair and ability to translate requirements into design. Excellent English language skills, both written and verbal. Application Requirements: A strong portfolio of work demonstrating graphic design and illustrative skills. Ability to work independently with a keen eye for aesthetics and detail. Strong problem-solving skills and the ability to assist non-technical individuals with complex technical issues. NOTE: Applications without a portfolio will not be considered.

Job Description Employment Opportunities The USAID Global Health Supply Chain Program – Procurement and Supply Management (GHSC-PSM) project seeks to fill the position of Provincial Logistics Systems Strengthening Manager for Mongu, Western Province to support the GHSC-PSM project in Zambia. The USAID Global Health Supply Chain Program – Procurement and Supply Management (GHSC-PSM) project will be the primary vehicle through which USAID will procure and provide health commodities, provide technical assistance to improve partner countries’ management of the supply chain and collaborate with key international stakeholders to support global health initiatives. With 85+ staff across six offices around the country, this diverse and complex program sets out to strengthen the capacity of GRZ to develop sustainable systems that ensure the availability and security of vital and essential health commodities through (1) increased data availability and use for informed supply chain decision making, (2) improved quantification procurement planning and coordination processes, (3) provision of cost-effective, reliable international and local procurement services, (4) improved efficiency in warehousing and distribution by Zambia Medicines and Medical Supply Agency ( ZAMMSA), and (5) increased strategic management and planning by Ministry of Health for improved commodity security. The project seeks to recruit (on a one-year contract renewable) for the following positions: Position Title: Provincial Logistics Systems Strengthening Manager Reporting To: Senior Manager – Logistics Systems Strengthening and Capacity Building Principal Duties and Responsibilities The Provincial Logistics Systems Strengthening Manager will serve as a point of contact for the project at the Provincial level to coordinate with the Ministry of Health. The manager will also liaise with various donors executing activities connected to PSM. The role will provide supervision of Provincial team members and oversight of various project resources as well as properties. Specific Tasks Technical Implementation Lead a provincial office team to meet project objectives focused on improving logistics information systems to avail critical data for informed supply chain management; Serve as the primary provincial liaison for the project with the Ministry of Health Provincial Health Office/s (PHO/s), District Health Offices (DHOs), Zambia Medicines and Medical Supplies Agency (ZAMMSA) hubs, USAID implementing partners, and other counterparts focused on enhanced public health commodity security; Engage with donor management teams located in the regional offices and ensure that the teams are well-oriented and updated with the supply chain dynamics of the province; Serve as a point of contact for supply chain-related matters raised by clinical implementing partners (IPs) operating in the assigned province/s. Assist IPs to troubleshoot and mitigate challenges. Advise on possible solutions for enhanced commodity security; In collaboration with the Logistics Systems Strengthening (LSS) Director and LSS Senior Manager, devise innovations to increase reporting rates, improve data quality, and enhance monitoring of stock status for commodity security; Coordinate provincial-based project efforts to build the capacity of Ministry of Health (MOH) staff at facilities in the proper implementation of public health logistics systems such as eLMIS and commodity monitoring. Conduct ARV, HIV, essential medicine, and laboratory logistics systems training; Promote enhanced facility-level data quality by both leading and providing remote project support to health facilities and targeted Technical Supportive Supervision (TSS) visits. Document and file innovations to increase reporting rates, improve data quality at all levels of supply chain activity in the field, and increase access to information on stock status; In collaboration with the eSCMIS project, strengthen the utility and usability of eLMIS and provide ongoing technical assistance to MOH staff on the use of the system. Management Provide supervision and oversight of provincial team members, including LSS specialists. Develop roles and responsibilities, design and monitor professional development plans, conduct annual performance appraisals, develop SMART goals, and periodically monitor progress toward objectives; Support the development and management of team activity plans and budgets based on project resources available; Serve as the primary liaison between the Provincial Office and the Lusaka-based operations teams and coordinate with the operations team to manage revolving funds, ensure availability of administrative resources, monitor inventory, and manage provincial-based subcontracts; Exhibit Chemonics values and build a culture of “Living our Values” within the team; Verify that USAID regulations, Chemonics policies, and quality management best practices are enforced consistently; Coordinating assigned specific tasks such as report writing, coordinating adhoc collection requests, and activity scheduling; Carry out additional responsibilities as may be assigned from time to time by a supervisor of record. Minimum Education Qualifications, Experience, and Competencies: Bachelor’s degree in biomedical sciences, Supply Chain Management, Pharmacy, Logistics, or a related field required; master’s or other advanced degree preferred; Minimum five (5) years of experience in a managerial role and working in supply chain management, international project management, or capacity building; Must be a member of the relevant professional body; Thorough knowledge of USAID funding and its contractual and reporting requirements required, experience working on USAID-funded health programs strongly preferred; Knowledge of supply chain management tools, including Power BI dashboards and a project-developed Stock Redistribution Tool, for enhanced commodity security; Experience with health programs strongly preferred; Strong leadership and motivational ability; Ability to communicate effectively in a cross-cultural environment with multiple stakeholders and partners; Strong leadership and motivational ability; Strong written and oral communication skills; Excellent problem-solving and decision-making skills; Written and spoken English proficiency. Location of Assignment The location of the assignment will be Mongu in Western Province with intermittent travel in the districts within the provinces.

Job Description Employment Opportunity The USAID Global Health Supply Chain Program – Procurement and Supply Management (GHSC-PSM) project seeks to fill the position of Operations Officer to support the GHSC-PSM project in Zambia. The USAID Global Health Supply Chain Program – Procurement and Supply Management (GHSC-PSM) project will be the primary vehicle through which USAID will procure and provide health commodities, provide technical assistance to improve partner countries’ management of the supply chain and collaborate with key international stakeholders to support global health initiatives. With 85+ staff across six offices around the country, this diverse and complex program sets out to strengthen the capacity of GRZ to develop sustainable systems that ensure the availability and security of vital and essential health commodities through (1) increased data availability and use for informed supply chain decision making, (2) improved quantification procurement planning and coordination processes, (3) provision of cost-effective, reliable international and local procurement services, (4) improved efficiency in warehousing and distribution by Zambia Medicines and Medical Supply Agency ( ZAMMSA), and (5) increased strategic management and planning by Ministry of Health for improved commodity security. The project seeks to recruit (on a one-year contract renewable) for the following positions: Position Title: Operations Officer Reporting to: Senior Operations Manager Principal Duties and Responsibilities The Operations Officer will provide oversight of the Office Administration Team including the Office Assistants and Receptionist to ensure that administrative tasks are done, events planning, Service Level Agreements trackers are updated, and ensure that the inventory database is up to date including the location of equipment’s. Specific Tasks Technical Implementation Supervise the Office Administration Team – Office Assistants and Receptionist, ensuring that the teams are providing sufficient support to all project staff in all project offices; Support field teams to ensure they have the administrative resources required to properly conduct their duties; Supervise event planning, meetings, and training and make sure everything runs smoothly; Maintain and update tracker for SLA and lease agreements for operations to ensure that start and end dates of these contracts are tracked and renewals if needed are fully executed on time; Work with the IT team and monitor the inventory of project equipment; record, update and regularly check inventory database is up to date including the location of equipment at the Main, ZAMMSA, and provincial offices; Put in place and manage an office filing system allowing easy access to contractually required reports, as well as any other reports required by Chemonics, the government of Zambia, or USAID; Arrange for hotel accommodation, airport transfer, and transportation for STTAs during their stay in the country and any other support required; Work with the Senior Operations Manager and Finance Manager on annual work plan budget inputs and forecasting; Management Take main responsibility for managing the physical office space, ensuring that there are functioning systems for office communications supplies, office administration, and staff travel; Supervise the identification, selection, recruitment, training, and orientation of all project admin support staff required for the implementation of all project activities. Supervise the project support staff and perform their annual evaluations; Exhibit Chemonics values and build a culture of “Living our Values” within the team; Follow all USAID regulations and Chemonics policies, and quality management best practices consistently; Other duties as assigned by the Senior Operations Manager and Deputy Country Director – Operations Minimum Qualifications, Experience, and Competencies: Degree in Business Administration or a related field preferred; Minimum of 4 years experience working for a USAID project desirable; Experience in managing large offices is highly desirable; Excellent interpersonal and communications skills; Demonstrated leadership, versatility, and integrity; Fluency in English required. Location of Assignment The location of assignment is Lusaka, Zambia with intermittent travel throughout the country.

Job Description Employment opportunities The USAID Global Health Supply Chain Program – Procurement and Supply Management (GHSC-PSM) project seeks to fill the position of Capacity Building Manager for Lusaka to support the GHSC-PSM project in Zambia. The USAID Global Health Supply Chain Program – Procurement and Supply Management (GHSC-PSM) project will be the primary vehicle through which USAID will procure and provide health commodities, provide technical assistance to improve partner countries’ management of the supply chain and collaborate with key international stakeholders to support global health initiatives. With 85+ staff across six offices around the country, this diverse and complex program sets out to strengthen the capacity of GRZ to develop sustainable systems that ensure the availability and security of vital and essential health commodities through (1) increased data availability and use for informed supply chain decision making, (2) improved quantification procurement planning and coordination processes, (3) provision of cost-effective, reliable international and local procurement services, (4) improved efficiency in warehousing and distribution by Zambia Medicines and Medical Supply Agency ( ZAMMSA), and (5) increased strategic management and planning by Ministry of Health for improved commodity security. The project seeks to recruit (on a one-year contract renewable) for the following positions: Position Title: Capacity Building Manager-(1 Position) Reporting to: Senior Manager – Logistics Systems Strengthening and Capacity Building Principal Duties and Responsibilities The Capacity Building Manager will serve as a point of contact for the project and work with the leadership at the health professional higher learning institutions to further integrate commodity management and logistics systems operations into the curriculum. The Capacity Building Manager will also liaise with various donors executing activities connected to PSM. The role will provide supervision and coordinate project efforts to build capacity in the MOH staff in facilities in the proper implementation of various logistics systems. Specific Tasks Technical implementation Lead a team of technical staff to meet project objectives focused on improving logistics information systems to avail critical data for informed supply chain management; Develop capacity-building interventions and work through field teams to build the capacity of GRZ staff who supervise facility commodity management and data reporting activities; Manage a team to design and roll out innovations to increase reporting rates, improve data quality at all levels of supply chain activity in the country, and increase access to information on stock status country-wide; Work with leadership at health professional higher learning institutions to further integrate commodity management and logistics systems operations into the curriculum; Coordinate project efforts to build capacity of Ministry of Health (MOH) staff at facilities in proper implementation of various logistics systems; In collaboration with GRZ staff operating in the field, identify opportunities for streamlining data management and reporting in support of USAID objective to increase data availability for supply chain decision-making; Supervise logistics strengthening specialists for capacity building or field support including development of roles and responsibilities; design and monitor professional development plans and conduct annual performance appraisals with supervisees; Ensure all contract deliverables are met within areas of logistics strengthening; Represent PSM project at technical meetings with collaborating partners, senior government officials, and/or donor agencies; Develop and manage team annual work plans and budgets based on project resources available and intended annual and life of project targets set according to GRZ and USG priorities; Design and develop engaging eLearning modules that cover key aspects of logistics information systems and supply chain management; Utilize instructional design principles and multimedia tools to create interactive and effective eLearning content; Work with IT and multimedia teams to ensure seamless integration of eLearning modules into the organization’s learning management system (LMS); Develop and implement evaluation tools to assess the effectiveness of training programs and materials; Analyze training outcomes and feedback to identify areas for improvement and make recommendations for enhancements; Ensure continuous monitoring and evaluation of capacity-building efforts to meet project goals and objectives; Exhibit Chemonics values and build a culture of “Living our Values” within the team; Verify that USAID regulations, Chemonics policies, and quality management best practices are enforced consistently; Carry out additional responsibilities as may be assigned occasionally in consultation with the supervisor of record. Minimum Education Qualifications, Experience, and Competencies; Bachelor’s degree in public health, Supply Chain Management, Education, or a related field required. Master’s or other advanced degree preferred; Minimum seven years of experience working in supply chain management, international project management, or capacity building; Thorough knowledge of USAID funding and its contractual and reporting requirements required; experience working on USAID-funded health programs strongly preferred; Proven experience in training design, materials development, and eLearning content creation; Strong understanding of health supply chains and logistics information systems; Proficiency in eLearning tools, Learning Management Systems (LMS), and other digital training platforms; Strong leadership and motivational ability; Strong written and oral communication skills; Excellent problem-solving and decision-making skills; Written and spoken English proficiency. Location of Assignment The location of assignment is Lusaka, Zambia with intermittent travel throughout the country.

Job Description Position: District Coordinator (2 positions) Location: Kapiri-Mposhi and Kabwe Districts Reports to: Gender and Health Program Officer, Council of Churches in Zambia (CCZ) Duration: 1 Year Start Date: 7th October 2024 Background The Council of Churches in Zambia (CCZ) is implementing a Child Immunization Project aimed at increasing immunization coverage by generating demand for services and coordinating the efforts of Community-Based Volunteers (CBVs) to trace zero-dose and under-immunized children. The project will focus on Kapiri-Mposhi and Kabwe districts, working in collaboration with the Ministry of Health, local community leaders, and other key stakeholders. Purpose of the Position The District Coordinator will be responsible for overseeing the implementation of project activities at the district level, with a focus on: Generating demand for child immunization services. Coordinating the efforts of CBVs to trace zero-dose and under-immunized children. Strengthening partnerships with local health authorities, community leaders, and other stakeholders to ensure the successful delivery of immunization services. Key Responsibilities 1. Coordination of Community-Based Volunteers (CBVs) Recruit, train, and supervise CBVs to conduct household tracing of zero-dose and under-immunized children. Ensure that CBVs are adequately equipped with necessary materials and support to perform their tasks. Monitor and report on CBVs’ performance and the progress of their activities. 2. Demand Generation Activities Develop and implement strategies to raise awareness and generate demand for child immunization within target communities. Collaborate with local health facilities, Ministry of Health (MoH) officials, and community leaders to organize immunization outreach activities. Facilitate community meetings, sensitization campaigns, and media outreach to promote immunization uptake. 3. Collaboration and Stakeholder Engagement Serve as the primary liaison between the project, MoH officials, local leaders, and other relevant stakeholders in the district. Work closely with health facilities to ensure a timely and accurate supply of vaccines to targeted communities. Organize regular coordination meetings with MoH and other partners to assess progress and address challenges. 4. Data Collection and Reporting Ensure accurate and timely data collection on immunization coverage and the identification of zero-dose and under-immunized children. Prepare and submit monthly, quarterly, and annual reports to the Project Manager and other relevant stakeholders. Use data to inform decision-making and adjust project strategies as necessary. 5. Capacity Building Provide ongoing capacity building to CBVs and other community actors to improve their knowledge and skills in immunization-related activities. Facilitate orientation sessions for CBVs on the importance of immunization, data collection, and community engagement. 6. Monitoring and Evaluation Monitor the progress of project activities in line with the project’s goals and objectives. Participate in evaluation and learning activities to assess the impact of demand generation activities and CBV coordination. Make recommendations for adjustments to the project based on monitoring results. Qualifications and Experience Diploma in Public Health, Community Development, Social Work, or a related field. A Bachelors Degree will be an added advantage. At least 3 years of experience in community health projects, with a focus on immunization, maternal and child health, or demand generation. Experience in working with CBVs and community structures. Strong knowledge of the Zambian health system and child immunization services. Excellent communication, coordination, and stakeholder engagement skills. Ability to work independently and manage multiple priorities in a fast-paced environment. Proficiency in Microsoft Office (Word, Excel, PowerPoint) and basic data collection tools. Competencies Strong leadership and people management skills. Excellent interpersonal and communication skills with the ability to engage diverse stakeholders. Knowledge of the local languages spoken in Kapiri-Mposhi and Kabwe is an added advantage. Problem-solving and decision-making skills. High level of integrity and commitment to project goals. Method of Application Interested candidates are encouraged to submit a cover letter and CV, highlighting their suitability for the position. Only shortlisted candidates will be contacted. Priority will be given to residents of Kapiri-Mponshi or Kabwe.

Job Description EXPERIENCE AND QUALIFICATIONS Grade 12 Diploma/Degree in sales and Marketing Three years sales experience in FMCG Valid drivers’ licence RESPONSIBILITIES Obtains sales targets from Commercial manager and develops and implements plans to ensure achievement of set targets. Ensures that merchandising standards are in line with SBU sales strategy and objectives. Builds and maintains relationships between the company and the customers. Monitors and ensures that in-store prices are updated and aligned as agreed Interacts with buyers and end users to get product performance feedback and reports to the Commercial manager Conducts price surveys, monitors, and reports competitor activities in- store to the Commercial manager Checks and confirms validity of returns and price claims from customers before they are received and processed at the warehouse PERSONAL ATTRIBUTES / CAPABILITIES Good communication skills and able to read Team player and mature Flexibility and able to follow instructions Physically fit and energetic Work quickly and accurately under pressure

Umoyo is a dynamic and forward-thinking company specializing in retail, wholesale and manufacture of natural health products. We are dedicated to delivering excellence in all aspects of our operations and are currently seeking motivated Warehouse interns. Skills and Qualifications Diploma in Purchasing and Supply, Supply Chain Management, Logistics, or a related field. Basic understanding of warehouse operations and inventory management. Familiarity with procurement processes and supply chain principles. Good organizational and time-management skills. Ability to work effectively in a team and communicate clearly. Proficiency in Microsoft Office Suite. Personal Attributes: Attention to detail and accuracy. Strong problem-solving abilities and a proactive approach. Flexibility and adaptability in a fast-paced environment. Positive attitude and willingness to learn and develop. Method of Application Interested candidates can attach a Cover Letter, CV, Copy of NRC and School Certificates to .

Job Description National Breweries Plc is Zambia’s leading producer and distributor of Traditional African Beer. Our affiliation to Delta Beverages gives our employees a sense of pride and that of belonging to one of the biggest international brewing companies in the world. The Company offers opportunities for all to learn develop and grow, whilst offering challenging career opportunities for lateral or vertical advancement. We are inviting applications to fill the following vacant position: POSITION: SAFETY HEALTH AND ENVIRONMENTAL OFFICER LOCATION: KITWE CONTRACT: PERMANENT Reporting to the Maintenance Engineer, the successful candidate will be accountable for the following: Provide guidance in the planning and implementation of Risk, Safety, Health and Environmental management systems based on OHSAS 18001, ISO 14001, NOSA etc. Develop and maintain strategies to excel in the prevention of accidents and environmental pollution in liaison with the Plant Engineer. Formulate the agenda and carry out local periodic reviews of the safety, health, and environmental management systems. Immediate investigation of community environmental complaints to reduce recurrence. Ensure compliance with all applicable legislations. Maintenance of internal safety, Health, and environmental communication and management systems. Implement suitable safety, Health, and Environmental training programs such as induction. Conduct planned, special and routine safety, health, environmental audits, assessments, and inspections. Ensure the involvement of target departments for best practice and compliance with standards. Ensure that risk assessment is conducted on all new projects and operations beforehand. Maintain the accident, hazard and environmental aspects registers and prepare accident reports. Implement and periodically test an emergency preparedness plan and reporting on its performance. This job is particularly suitable for candidates who meet the following minimum requirements: Degree/Diploma in Environmental Science and Health or equivalent Minimum 3 years work experience as a Safety, Health, and Environmental Officer or equivalent in an industrial environment. Good knowledge of safety, health and environmental monitoring technologies and auditing skills. Knowledge of industrial and environmental epidemiology and pest control. Method of Application Interested persons should send their applications and CV’s to. The Human Resources Business Partner National Breweries Plc Sheki Sheki Road PO Box 35135 Lusaka Email address: (Only shortlisted candidates will be communicated to & all attachments should be in a single PDF File. Kindly state the position in the subject line)

Job Description National Breweries Plc is Zambia’s leading producer and distributor of Traditional African Beer. Our affiliation to Delta Beverages gives our employees a sense of pride and that of belonging to one of the biggest international brewing companies in the world. The Company offers opportunities for all to learn develop and grow, whilst offering challenging career opportunities for lateral or vertical advancement. We are inviting applications to fill the following vacant position: POSITION: LABORATORY TECHNICIAN CONTRACT: PERMANENT LOCATION: NDOLA Reporting to the Quality Controller, the successful candidate will be accountable for the following: Ensure sampling is carried out as per SOP Ensure samples are prepared and dispatched as per standard policy Prepare relevant apparatus, equipment, and reagents. Perform analysis using fundamental laboratory techniques and practices. Generate, record and report accurate results at specified times. Ensure out of control procedures are adhered to. Maintain and calibrate equipment according to the standard manual and update records. Adhere to PPE policy. Ensure unsafe conditions and work practices are identified and actioned. Handle all chemicals and reagents according to the standard procedure. Ensure Hazardous substances are stored, handled and disposed of as per procedure. Adhere to documented lab safety rules, guides and Practices. This job is particularly suitable for candidates who meet the following minimum requirements: Diploma or Degree in Science Laboratory or its equivalent. Computer literate with experience in manufacturing and safety systems. Knowledge of SAP is added advantage. At least 2-3 years working experience in FMCG industry. Reliable, Trustworthy, self-disciplined and Hardworking. Ability to work with strict targets and timelines. Method of Application Interested persons should send their applications and CV’s ; The Human Resource Specialist National Breweries Plc Sheki Sheki Road PO Box 35135 Lusaka Email (Only shortlisted candidates will be communicated to & all attachments should be in a single PDF File. Kindly state the position in the subject line)

Job Description National Breweries Plc is Zambia’s leading producer and distributor of Traditional African Beer. Our affiliation to Delta Beverages gives our employees a sense of pride and that of belonging to one of the biggest international brewing companies in the world. The Company offers opportunities for all to learn develop and grow, whilst offering challenging career opportunities for lateral or vertical advancement. We are inviting applications to fill the following vacant position: POSITION: Human Resources and Administration Officer LOCATION: Kitwe CONTRACT: Permanent Reporting to the Human Resources and Administration Officer, the successful candidate will be accountable for the following: Handling recruitment process (raising staff requisitions, drafting adverts, shortlisting, and screening candidates). Facilitate disciplinary handling process. Manage employee’s orientation and integration according to the On-boarding Framework. Maintain and manage staff personal files. Provide support for HR initiatives and activities including reports, events, meetings, surveys, leave and travel. Handling all payroll related issues Raise purchase requisitions and ensure timely payment of HR service providers. Manage employee wellness and drive the health and safety programs. Conduct exit interview and reporting analytics. Coordinates the preparation and publication of HR communications and announcements. Staff support on conditions of service and IR Issues. This job is particularly suitable for candidates who meet the following minimum requirements: Diploma/Degree in Human Resources Management, Public Administration, or any related field Minimum one-year work experience in the HR department. Good communication and writing skills Problem solving skill Good negotiation and interpersonal skills Good listener Method of Application Qualified and experienced persons should send their applications and CV’s ; The Human Resource Business Partner National Breweries Plc Sheki Sheki Road PO Box 35135 Lusaka Email address: recruitment@natbrew.co.zm (Only shortlisted candidates will be communicated to & all attachments should be in a single PDF File. Kindly state the position in the subject line)

Job Description National Breweries Plc is Zambia’s leading producer and distributor of Traditional African Beer. Our affiliation to Delta Beverages gives our employees a sense of pride and that of belonging to one of the biggest international brewing companies in the world. The Company offers opportunities for all to learn develop and grow, whilst offering challenging career opportunities for lateral or vertical advancement. We are inviting applications to fill the following vacant position: POSITION: AUTOMATION AND CONTROL TECHNICIAN LOCATION: KITWE CONTRACT: PERMANENT Reporting to the Maintenance Controller the successful candidate will be accountable for the following: Maintenance of PLC and SCADA hardware Maintenance of software standards for the site Support plant teams with instrumentation, plc and Scada troubleshooting Maintenance and calibration of field instrumentation and measuring devices for the site Apply world class manufacturing principles and practices Support development and implementation of plc and instrumentation maintenance plans Participate in problem solving to optimise plant, process equipment and systems Operate plant and process equipment This job is particularly suitable for candidates who meet the following minimum requirements: Grade 12 Certificate Must have a minimum of Instrumentation or Electronics or Electromechanical technician Minimum of 3 years’ experience as automation/instrumentation/control artisan on high-speed packing lines or distributed control systems Member of Engineering Institute of Zambia Good knowledge of SIEMENS PLC’s Advanced SIMATIC Training will be an added advantage 1-2 years’ experience with SCADA system maintenance Method of Application Interested persons should send their applications and CV’s ; The Human Resource Business Partner National Breweries Plc Sheki Sheki Road PO Box 35135 Lusaka Email address: (Only shortlisted candidates will be communicated to & all attachments should be in a single PDF File. Kindly state the position in the subject line)

Job Description National Breweries Plc is Zambia’s leading producer and distributor of Traditional African Beer. Our affiliation to Delta Beverages gives our employees a sense of pride and that of belonging to one of the biggest international brewing companies in the world. The Company offers opportunities for all to learn develop and grow, whilst offering challenging career opportunities for lateral or vertical advancement. We are inviting applications to fill the following vacant position: Position: Team Leader – Brewing Location: Ndola Reporting to the Production Supervisor, the successful candidate will be accountable for the following: Monitor production processes from brew-house, ferment, up to vibro screening. Interpret and implement production plan for shift e.g. number of brews, volume of beer filtered. Manage the team to improve process quality and productivity. Co-ordinate scheduled maintenance. Communicate effectively in the workplace through shift team meetings. Ensure application of administration systems and procedures. Administer conditions of employment for team members. Order, track and control raw materials. Identification of out of control situations from process monitoring. Develop milling, ferment and process attendants. Ensure a healthy industrial relations climate. Comply with safety, health and environmental legislation and procedures. Manage waste discharge from the brew house and ferment. Lead production activities in accordance with the Manufacturing Way work practices. Plans, organizes and controls the utilization of Human Resource to ensure high productivity and minimum waste during shift. Performance management for the team. This job is particularly suitable for candidates who meet the following minimum requirements: Diploma/Degree in Microbiology, Chemistry, Engineering or Science related fields Certificate or equivalent in Opaque Beer Brewing will be an added advantage Computer literate, Experience with Manufacturing Systems, Experience with Safety Systems. Knowledge of SAP is added advantage. At least 2 years working experience in FMCG industry. Reliable, Trustworthy, self-disciplined and Hardworking. Method of Application Interested persons should send their applications and CV’s ; The Human Resources Business Partner National Breweries Plc Sheki Sheki Road PO Box 35135 Lusaka (Only shortlisted candidates will be communicated to & all attachments should be in a single PDF File. Kindly state the position in the subject line)

Job Description National Breweries Plc is Zambia’s leading producer and distributor of Traditional African Beer. Our affiliation to Delta Beverages gives our employees a sense of pride and that of belonging to one of the biggest international brewing companies in the world. The Company offers opportunities for all to learn develop and grow, whilst offering challenging career opportunities for lateral or vertical advancement. We are inviting applications to fill the following vacant position: POSITION: BREWING OPERATOR LOCATION: NDOLA CONTRACT: PERMANENT Reporting to the Brewing Team Leader, the successful candidate will be accountable for the following: Monitoring and controlling the brewing process Controlling inputs usage Preparing for plant start-up, running and plant shut down Ensuring that tanks are cleaned before and after brewing Ensure raw materials are always kept clean Raising of Job Cards for equipment problems Executing basic lubrication and inspection of tanks Maintaining a healthy and safe working environment Ensuring the plant is working in order Measure and record performance attributes Assure quality of inputs Change worn out V-belts on tanks Product Quality Index (Brix, Flow rate, Alcohol, Taste results) Manage usage ratios (raw materials, water, energy, electricity) This job is particularly suitable for candidates who meet the following minimum requirements: Grade 12 Certificate Advanced Certificate or Diploma in Mechanical or Electrical Engineering Computer literate, Experience with Manufacturing Systems. Knowledge of SAP is added advantage. At least 2-3 years working experience in FMCG industry. Reliable, Trustworthy, self-disciplined, and Hardworking. Ability to work with strict targets and deadlines Method of Application Interested persons should send their applications and CV’s The Human Resource Business Partner National Breweries Plc Sheki Sheki Road PO Box 35135 Lusaka Email address: recruitment@natbrew.co.zm (Only shortlisted candidates will be communicated to & all attachments should be in a single PDF File. Kindly state the position in the subject line)

Job Description QUALIFICATIONS: Skills / Abilities / Knowledge Grade Twelve (12) Certificate ZICA / Diploma in Accounts from a recognized learning institution Computer skills and knowledge of Sage Evolution Not less than five (5) years working experience Not less than 30 years Able to work long hours Team Player Organizational and excellent communication skills Ethical behavior Essential Duties and Responsibilities Process all types of sales invoices Process of receipts Preparation of receivable statements, reconciliation and debt collection Processing of payments Payable accounts reconciliation Process all petty cash expenses, ensuring full retirement Perform petty cash and reconciliations Perform bank reconciliation, and resolve outstanding transactions Compute and prepare, VAT and Rental Tax returns Stock Management Ensuring timely banking of all company collections Supplier position report Delivery note report Method of Application Should you be interested in applying for this role, please submit your application with a detailed CV, copies of relevant qualifications in PDF format as a single file to:

Job Description Key Tasks and Responsibilities Processing Sales invoices Processing receipts Preparation Of Receivable statements and debt collection Accounts Receivable reconciliations Processing of payments Accounts payable Reconciliations Assist in preparation of tax returns Stock management Assist with preparation of financial reports Desired Skills, Qualifications and Experience: Must be a recent graduate with a Diploma in Accounting or a professional course in any accounting courses. Knowledge of Pastel Sage Evolution is a must Demonstrable experience as an Intern Accountant will be an added advantage Must be proficient with use of computers, Microsoft Office and Pastel Sage Evolution Software Must have effective written and verbal communication skills to build strong interpersonal relationships Should be a team player and motivated to learn with a strong desire to take on a new challenge Should have strong organization and time management skills with the ability to work with little or no supervision Must be based in Kitwe. Method of Application Interested candidates should send their application letters and academic qualifications as a single PDF document clearly marked with name and position applied for to.

Job Description Digital Marketing Officer Overview: A Digital Marketing Officer is responsible for planning, executing, and monitoring digital marketing campaigns across various channels, such as social media, email, display advertising, and website content. Key responsibilities include: Campaign Planning: Developing and executing digital marketing strategies to promote a company’s brand, products, and services. Manage and optimize lead generation tools to maximize the quality and quantity of leads. Collaborate with the IT and Sales teams to integrate and synchronize digital tools with our existing systems. Monitor and analyze the performance of online applications and lead generation efforts, providing regular reports and insights. Monitor and respond to online enquiries on various digital platforms available. Implement strategies to improve user experience and conversion rates. Stay updated with industry trends and best practices in digital marketing and financial technology. Oversee the entire process of online loan applications to ensure a seamless customer experience. Channel Management: Overseeing and managing multiple digital marketing channels, including social media, email, Google Ads, and website content. Content Creation: Creating and uploading copy to websites and other platforms, optimizing images, and ensuring a consistent marketing message. Analytics and Reporting: Providing accurate reports on the Return on Investment (ROI) of marketing campaigns to demonstrate their effectiveness. Team Leadership: Working with a small team of marketing professionals, offering guidance and direction. Budget Management: Developing and managing the marketing division’s budget. Designing and overseeing all aspects of the digital marketing department, including the marketing database, email, and display advertising campaigns. Developing and monitoring campaign budgets. Planning and managing social media platforms. Preparing accurate reports on the overall performance of marketing campaigns. Coordinating with advertising and media experts to improve marketing results. Identifying the latest trends and technologies affecting the industry Evaluating key metrics related to website traffic, service quotas, and target audience engagement. Brainstorming new and innovative growth strategies with the team. Overseeing and managing contests, giveaways, and other digital projects. Job Requirements: Bachelor’s degree in marketing or a relevant field. A minimum of 5 years of experience in digital marketing or advertising. In-depth knowledge of various social media platforms, best practices, and website analytics. Strong analytical skills with the ability to interpret data and make data-driven decisions. Excellent communication and project management skills. Familiarity with financial services and online application processes is a plus. A solid understanding of HTML, CSS, and JavaScript. Highly creative with strong analytical abilities. Excellent communication and interpersonal skills. Up-to-date with the latest trends and technologies in digital marketing Key Skills: Digital marketing strategy, campaign planning, channel management, content creation, analytics, reporting, team leadership, budget management, CRM, growth marketing, and project management.

Job Description Our client in the engineering sector is seeking a skilled Boilermaker to join their team. The ideal candidate will be responsible for constructing, assembling, and repairing metal structures and equipment, such as pressure vessels and boilers. You will play a vital role in ensuring the safety and efficiency of the production process by maintaining high standards of quality and compliance with industry regulations. Responsibilities Fabricate and assemble chutes, pipes and any related steel structures and boiler components according to technical drawings and specifications. Build and repair boilers, pressure vessels, and piping systems. Weld metal parts together using appropriate welding techniques. Conduct regular maintenance checks and troubleshoot issues to ensure machinery and equipment operate effectively. Prepare reports and documentation for all work performed. Follow company policies and safety regulations during all tasks. Collaborate with other tradespersons and team members to complete projects on time. Maintain a clean and organized work environment. Perform other duties as assigned. Requirements Minimum of Craft Certificate in Boilermaking or related field. Full Grade 12 Certificate. A minimum of 10 years of relevant experience working with mining products such as steel chutes and boilers. Proficiency in welding techniques and familiarity with various metalworking tools. Excellent problem-solving and troubleshooting skills. Ability to read and interpret blueprints, schematics, and technical documents. Strong attention to detail and commitment to quality workmanship. Good physical stamina and ability to perform manual labour. Strong communication skills and ability to work as part of a team. Valid Driving License.

Job Description Our client in the engineering sector is seeking a skilled Welder to join their team. The ideal candidate will be responsible for welding metal components and structures, ensuring precision and quality in all work. This role requires a strong understanding of welding techniques and safety practices, as well as the ability to read blueprints and technical drawings. Responsibilities Perform welding tasks on various materials, including steel and aluminium, using MIG and TIG welding techniques. Interpret blueprints, schematics, and technical drawings to determine specifications and requirements. Inspect completed work to ensure that it meets quality standards and adheres to safety protocols. Maintain and repair welding equipment and tools to ensure optimal performance. Collaborate with team members to complete projects efficiently and on time. Safeguard against workplace hazards by adhering to safety measures and guidelines. Record and document work completed and materials used. Participate in training and professional development opportunities to enhance skills. Requirements Minimum Diploma in Welding and Fabrication or related field; Degree in similar field is an added advantage. Certification in welding from a recognized institution will be an added advantage. Full Grade 12 Certificate. 5+ years of experience in welding, preferably in a manufacturing or industrial environment. Proficient in MIG welding. TIG welding proficiency is an added advantage. Strong understanding of safety practices and protocols in welding. Ability to read and interpret blueprints and technical drawings. Good physical stamina and strength to handle materials and equipment. Attention to detail and commitment to quality workmanship. Effective communication skills and ability to work collaboratively within a team. Valid Driving License

Job Description Job Specification: Front Of House Manager Administrative responsibilities Track, update and pursue cash and account clientele including: Expected Payments, Tax Exemptions, Deposits and Pending Bills. Management of Maintenance and filing of all Front of House documentation, including both active and archived folders. Updating monthly statements accordingly – reporting directly to management. Ensure all account records are managed meticulously and maintained up to date. Handle and oblige by billing procedures & protocols to ensure that clientele is provided with an accurate reading of the services provided. Input into reservations, room rates, the drawing of quotations and relevant follow-ups to clients. Controlling and servicing all corporate events for conference clients, handling conference facilitators and monitoring that all delegates are delighted with the services provided. Establish and maintain exceptional relationships with clients, improving communication between customers and the Hotel. Managing our online reservations system to ensure that all reservations are prepared and catered for on a timely manner. Operational Responsibilities Maintain effective cost controls in all areas. Plan and direct the hotel main operations including quality, standards, cleanliness, guest satisfaction. Including operational management of Gensets, Utilities, Fleet, stock control etc. Promote a culture of excellence in guest care through a warm welcome and a desire to exceed expectations. Work alongside all HODs to ensure the smooth running of the day-to-day operations. Conduct regular operations meeting with all HODs to discuss routine operational matters, departmental performance targets and guest feedback. Deputise for the General Manager in her absence and at various meetings & events. Be responsible for maximising profit through the consistent delivery of the highest standard of service. Ensure consistent implementation and review of SOPs throughout all Departments. Be responsible for all the day-to-day queries, complaints or problems that arise in the hotel. Monitor the hotel functions book and familiarise yourself with all updates & amendments. Liaise daily with the GM and Senior Operations Manager to forecast Hotel business on a weekly basis and plan accordingly. Maximise financial opportunities and achieve pro-active up-selling environment throughout the hotel. Carry out Duty Management shifts as required. Conduct regular Emergency Routine walks/checks and Health & Safety audits. Promote a positive employee relations culture through effective communication and regular team meetings. Carry out regular inspections of all departments in the areas of guest service delivery, cleanliness, presentation, service delivery, employee presentation and grooming. Ensure that reasonable care is taken for the Health and Safety of yourself, other employees, guests and any other persons on the Hotel premises. General Responsibilities Representing the company in a flawless manner to uphold our brand image and improve brand loyalty. Managing the wellbeing of your colleagues to ensure that the team is working cohesively and progressively as per their unique training regimens. When required, welcoming visitors by greeting them in person or on the telephone and answering or referring inquiries. Maintaining security by following procedures such as monitoring logbook etc. Monitoring the services provided to clients throughout their stay at the Hotel, from check-in to check-out, including catering requirements, tourist activities, corporate requirements & entertainment requirements. Handling the wellbeing and customer excellence of all clientele stemming from our online tour providers and conferencing delegates followed by a post check-out follow up to ensure that they were happy with their stay and/or decipher any areas for improvement. Pursue guest feedback to ensure that our customer service targets are tangibly achieved with positive written reviews and word-of-mouth promotion.

Job Description Our client in the Engineering sector is looking to hire a Sales Executive who will be responsible driving growth through approaching prospective customers, winning new clients, maintaining good relationships with businesses and setting sales goals. Key Responsibilities: Contact potential and existing clients to establish rapport and arrange meetings in order to maximise customer sales. Attend customer meetings to pursue sales across the Copperbelt region. Increase sales to existing customers and building new customer sales, achieving agreed sales and performance targets. Support all marketing initiatives. Research organizations and individuals to find new opportunities. Find and develop new markets and improve sales. Attend conferences, meetings, and industry events as required. Develop quotes and proposals for clients. Maintain detailed, accurate and up to date records on appropriate company systems. Support the team to develop sales and marketing strategies and marketing material Requirements Bachelor’s Degree in Business, Marketing or related field or alternative appropriate At least 5 years minimum Sales experience in the mining industry Experience and understanding of the requirements of the mining or similar commercial companies. Strong communication skills and IT fluency. Ability to manage projects and multi-task. Excellent organizational skills. Ability to flourish with minimal guidance, be proactive, and handle uncertainty. Proficient in Word, Excel, Outlook, and PowerPoint. Comfortable using a computer for various tasks.

Job Description On behalf of our client, we are seeking a dynamic and creative Marketing and Brand Development Manager to lead the growth of their brand. This role will focus on driving sales locally through innovative brand strategies, market development, and the exploration of new sales platforms such as online sales and direct marketing. The ideal candidate will be an out-of-the-box thinker with a strong background in marketing, capable of building and expanding brand awareness, creating impactful advertising campaigns, and forging new commercial partnerships. Develop and execute innovative strategies to enhance the brand, ensuring it resonates with target audiences and drives sales. Collaborate with internal teams to grow the brand’s presence on social media and expand related advertising efforts. Contribute to label designs that best communicate quality, safety, nutrition, and story. Explore and build new market opportunities locally, securing commercial partnerships that align with the brand’s vision, including but not exclusively major hotels, tourist lodges, cafes, institutions, etc. Identify and develop new markets in Zambia that can elevate brand awareness and align with the company’s mission. Promote, expand, and grow the company’s online sales platform. Work closely with the sales team to develop and implement strategies that drive local sales for meeting monthly targets. Utilize sales data and insights to direct the team toward new market opportunities and optimize future growth efforts. Undertake effective damage control with the sales team when product or customer issues arise, ensuring a proactive approach to maintaining brand integrity Create and manage advertising campaigns that effectively communicate the quality of products, the company’s story, and the values behind the brand. Engage with media outlets to enhance the brand’s market position and increase visibility. Attend and represent the company at critical functions and marketing/promotional events to further market expansion. Develop advance ideas and plans for new product launches Novel products that help to add value to emerging forest-based products Build and maintain relationships with key partners and stakeholders to secure new market openings. Develop and nurture commercial partnerships that contribute to the growth and sustainability of the brand. Maintain an accurate and up-to-date database of relevant information for cultivating new customers and expanding market reach. Develop and present monthly work plans in close consultation with the COO, detailing progress against stated targets. Provide regular reports on marketing and sales initiatives, including performance metrics and recommendations for improvement. Requirements Bachelor’s degree in Marketing, Business, or a related field. 5+ years of experience in a marketing or brand development role, preferably in the FMCG or agricultural sector. Proven track record of developing and executing successful marketing strategies that drive sales. Strong understanding of digital marketing, including online sales and social media platforms. Excellent communication, negotiation, and relationship-building skills. Ability to think creatively and strategically, with a focus on innovation and market growth. Experience in managing budgets and delivering on KPIs. Willingness to travel and attend functions as required. Benefits Competitive salary and benefits package. Opportunity to be part of a mission-driven organization committed to sustainable agriculture and community development. A dynamic and supportive work environment with room for professional growth.

Job Description Our client in the NGO Sector is looking for a skilled Change Management Lead to drive and implement change initiatives across the organization to support the attainment of their Strategic Objectives. In this pivotal role, you will work closely with leadership and cross-functional teams to ensure smooth transitions during periods of change, while minimizing resistance and maximizing engagement among employees. Your expertise will help shape the future direction and operations of the company as we adapt to the evolving market landscape. Key Responsibilities: Develop and implement a comprehensive change management strategy that aligns with organizational goals and objectives. Lead change initiatives by providing guidance and support to project teams and stakeholders throughout the entire change process. Conduct impact analyses to identify how changes will affect different teams and stakeholders within the organization. Design and implement communication plans to ensure key messages are effectively disseminated to all levels of the organization. Facilitate training and workshops to build change management capability within the organization and empower employees to navigate change successfully. Monitor and assess the adoption and sustainability of changes, providing feedback and recommendations for continuous improvement. Act as a trusted advisor to leadership on change management best practices, strategies, and tools. Foster a culture of collaboration and accountability during the change process by engaging employees and addressing their concerns. Stay current with industry trends and best practices in change management and organizational development. Requirements Bachelor’s degree in Business Administration, Organizational Development, Human Resources, or a related field. A Master’s degree is an advantage. Minimum of 5 years of experience in change management or related fields, with a proven track record of successfully leading change initiatives. Certified Change Management Professional (CCMP) or similar certification is preferred. Strong understanding of change management methodologies, tools, and best practices. Excellent communication, presentation, and interpersonal skills, with the ability to influence and engage a diverse audience. Proven ability to manage multiple projects and priorities in a fast-paced environment. Strong analytical and problem-solving skills, with the ability to assess complex situations and develop effective solutions. Experience in stakeholder management and building strong relationships across all levels of the organization. Proficient in change management software and tools. Passion for driving organizational change and improving employee engagement. Ability to travel occasionally to support change initiatives across locations. Must have a valid driving license.

Job Description Key Duties The Senior Public Relations Officer shall be responsible for: Supervise and undertake effective media relations to promote favourable coverage in the media. Supervise and undertake creative publicity activities that generate media coverage and capture the attention of the public. Supervise and undertake effective Quality content creation to generate interest. Supervise and undertake greater information flow by putting in place measures that ensure the public and the company have all necessary information on cases of public interest. Effectively coordinate the production of information materials to facilitate dissemination of key information. Ensure timely archiving of media reports, publications, and other relevant materials to facilitate efficient storage and retrieval of information. Supervise timely development of work plans, budgets, and operationalization of the same to monitor, evaluate and enhance performance. Supervise effective utilization of material resources in the company to ensure effective and efficient operations. Undertake consistent subordinate coaching with on-demand content to ensure seamless provision of public relations engagement between the company and the public. Writing and producing presentations, articles, press releases and social media posts. Organise and attend promotional events such as press conferences, open days, exhibitions, tours, and visits. Provide clients/colleagues with information about new promotional opportunities and current PR campaigns’ progress. Analyse media coverage. Coordinate and analyse the success of online advertising. Keeping records of progress, budgets, and timescales, and keeping clients/colleagues up to date with these. Key Requirements and Skills Excellent supervisory, people management and time management skills. Initiative and judgement, high levels of integrity, ability to cope under pressure, attention to detail, and ability to multitask. Knowledge of Publication Packages and Excellent computer skills (MS Word, Excel, Power Point etc.) Excellent communication skills both orally and in writing. Excellent interpersonal and Presentation skills. The ability to prioritise and plan effectively. Digital media skills, such as graphic design, video editing and blog administration. Social media management experience. Minimum Qualifications Grade 12 certificate with 5’Olevelsequirements. Bachelor of Arts in Mass Communication and Public Relations. A master’s degree in any related field will be an added advantage. Minimum of 5 years working experience at Senior Management level. Must be affiliated with the Zambia Institute of Public Relations and Communication (ZIPRC). Method of Application If you meet the stated Minimum Requirements send your applications with copies of CV, qualifications and National Registration Card (NRC) through email to . The applications must be addressed to: The Human Resources Manager Nitrogen Chemicals of Zambia Limited P.O. Box 360226 KAFUE ZAMBIA

Job Description Job Summary We are seeking a highly skilled and experienced Truck and Trailer Driver to join our team. If you are a professional Driver with a commitment to safety and customer satisfaction, we encourage you to apply. Key Duties Safely operate a Truck and Trailer combination to transport goods and materials. Conduct pre-trip inspections and ensure the vehicle is in good working condition. Plan and manage routes to ensure timely delivery of goods. Communicate effectively with dispatchers, customers and other stakeholders. Maintain accurate records of deliveries, hours worked and vehicle maintenance. Adhere to all traffic laws and regulations. Key requirements and skills Grade 12 Certificate or equivalent required. Minimum 10 years of experience driving Heavy (truck and trailer combination.) Valid PSV License. Proven track record of working in a reputable organisation. Excellent driving skills and knowledge of traffic laws and regulations. Good communication and customer service skills Ability to work independently and as part of a team. Method of Application If you meet the stated Minimum Requirements please send your applications with copies of CV, qualifications and National Registration Card (NRC)

Job Description Our client, in the Mining Equipment Service industry, is seeking a reliable Customer Support Technician to join their team. The ideal candidate should have a strong background in proactively working individually and as part of a team to assemble and commission the complete range of the company’s Projects and Products as directed by the Service Superintendent. Key Tasks and Responsibilities The Customer Support Technician will be the central point of contact for service requests and will be responsible for the efficient commissioning, repair, maintenance and training on company equipment range, Spare Parts sales for existing company customers is also an integral part of this role. The Customer Support Technician will also participate in training and motivation provided to all company personnel and will act in a manner to further improvement of the culture of teamwork and cohesiveness. International and domestic travel will be required with an expectation that a range of negotiated site travel days be achieved. The range envisaged is somewhere between 80 to 150 days which will be spent travelling to, working on and travelling from customer sites. Additional days in attendance at company offices compiling recommendation of spare parts sales and their follow up are also an important requirement. Assembly and commissioning of the company’s range of Relining Technologies and associated products and options. Understanding of and compliance with company Workplace Health, Safety and Environment Policies. Work Based Training and Assembly. Work with the Service Superintendent to build a strong competency in, and ability to adapt to, a range of breakdown situations that will be encountered when servicing or chaperoning the company’s range of supplied equipment. Servicing of Company’s Mill Relining Technologies Commissioning, repair, maintenance and monitoring of the company suite of technologies at mine sites. Training of mine site personnel in the effective utilization of the company’s suite of technologies. Fault finding skills coupled with the ability to efficiently resolve problems in a manner appropriate to the particular situation. Ensure all issued Technical Bulletins have been implemented, or, coordinate information to site ensure the necessary follow up is performed. Complete service module information update and check (hours of operation, hammer fires, scheduling of next service). Ensure spare parts required on site for upcoming trips are in progress and on time. Work with warehouse dispatch personnel to expedite if required. While on site, proactively ensure the customer’s needs are met. If this requires the purchase of spare parts on an emergency basis are purchased via credit card ensure a quote is provided and a purchase order is received from the customer. Provide assistance to the customer warehouse function to audit/identify spares stock at the site warehouse if requested by the customer. Working as an integral part of the company’s services & site maintenance team in a professional, proactive manner so as to ensure feedback and follow up to the customer occurs in a timely manner. Ensure the timely completion of timesheets, expenses and other administrative Paperwork Spare Parts Sales for Existing Company Customers In conjunction with the Service Superintendent, respond to existing customer requests for the sale of spare parts. In conjunction with the Service Superintendent, co-ordinate with the company for the supply and delivery of these spare parts. Sales Support of the Company’s Mill Relining Technologies and associated products and options. At the direction of the Service Superintendent provide some sales support to the company’s customer base. Requirements Should have Bachelor’s Degree in engineering and possess a qualification in Mechanic, Crane Technician, Diesel Technician or Mining Equipment Technician. Should have at least 4 years’ experience. Should have knowledge of and a wide range of contacts within the mining industry. Must possess well developed computer skills specifically in relation to the use of the Microsoft Office suite of software and email. Should have knowledge of and experience with the maintenance programs of grinding mills, and in particular relining. Must have well developed communication skills and presentation to represent the company at various levels at mine sites and other organizations as required. Must be able to effectively manage time to ensure sufficient and effective customer contact, particularly in regard to the company’s global market. Must have the ability to undergo and satisfy all site requirements with respect to health/medical requirements and the provision of personal records as required by individual customer sites. Must pay attention to detail with respect to paperwork processing. Must be in possession of a current “C” Class Driver’s License or equivalent. Must be in possession (or ability to possess) of an unrestricted, international Driver’s License

Job Description Organisational Strategy: Self Help Africa’s Zambia programme works with local communities to help them improve their livelihoods. Our mission is to alleviate hunger, poverty, social inequality and the impact of climate change through community-led, market-based and enterprise-focused approaches, so that people have access to safe, nutritious and affordable food throughout the year. Self Help Africa has been working in Zambia for over 35 years and has reached over 250,000 smallholder farmers. Our work has been focused on ending poverty and hunger through community-led and market-based approaches. Our experience working with rural communities and smallholder farmers during this time has honed our expertise in addressing climate change and its impact on food production and the environment. While our core work is with small-scale farming families, who make up the majority (70 per cent) of the extremely poor in Zambia, we also implement projects that support communities facing grave humanitarian crises, and we assist farmers and farming cooperatives in sourcing profitable markets locally, nationally and regionally for their produce. We collaborate with companies – both large and small – seeking to create jobs, add value, and develop markets that enable small-holder farmers to trade their goods. We also seek relationships with international businesses and corporations seeking opportunities to invest, collaborate, and develop markets that contribute to economic growth in Zambia. Job Purpose: The Technical Manager will be part of the team responsible for technical and operational engagement with SMEs for Green Recycling Enterprises Engaging in New Technology for a Circular Economy in Zambia (GREEN Tech4CE) Implementation Team. The GREEN Tech4CE is a collaboration between Self Help Africa (SHA) and co-applicants Imani Development (International) Ltd (IDIL), Prospero Limited (Prospero) and Tandem Circular Consulting (Tandem) to promote and de-risk investment in green sustainable growth in Zambia through creating and sustaining green, circular, and digital economic opportunities for women, men, and youths. The Technical Manager will be responsible for the management of the portfolio assigned to him/her. This will include pipeline generation through networking, information sessions etc. The Technical Manager will also provide leadership in the project refinement for contracting for each company within his/her portfolio. She/He will monitor implementation progress, participate in M&E activities, conduct due diligence/capacity assessments, provide technical assistance and coaching to the portfolio of selected businesses. The Technical Manager will be a member of a team of 5 PMs including the Senior Technical Manager. Key Responsibilities: Plan and deliver sensitisation and information sharing events for applicants; Conduct due diligence and support assessment of project suitability for the fund for shortlisted applicants Review match funding plans for proposed projects; Develop a results framework for the shortlisted applicants, in collaboration with the M&E officers; Support shortlisted applicants to draw up loan applications to partner financial institutions, in collaboration with relationship managers. Grantee management and support Manage a portfolio of enterprises to fulfil their contractual obligations and to deliver the stated results. Specific tasks include the following: Act as the lead contact for an assigned number of enterprises and maintain frequent and regular communication with them; Facilitate technical assistance (training, coaching and mentoring) to the enterprises after award to ensure increased value chain integration and sustainable and profitable operations; Facilitate enterprises in networking, business-to-business linkages and strengthening their supply chains Build relationships with EIB partner banks and disseminate information on available financial services; Assess the enterprises capacity needs and design and provide activities that build their capacity; Monitor programme performance to enable early anticipation of necessary adjustments to plans and budgets; Provide guidance in the preparation of quarterly milestone reporting. Programme quality, monitoring and reporting Work closely with the enterprises and other stakeholders, including SHA programme staff, to coordinate coherent and consistent delivery of the programme objectives. Specific tasks include the following: Support programme management on all aspects of the programme cycle: design, planning, implementation, quality and accountability, monitoring and evaluation; In coordination with the GREEN Tech4CE, Imani, SHA Zambia and HO Technical Advisors, ensure effective integration of core technical areas; Provide technical input for the implementation of the programme including in the preparation of work plans, strategies, training materials, guides and manuals; Facilitate effective communication between SHA and stakeholders for effective programme management; In conjunction with the M&E team, conduct monitoring and evaluation of the selected enterprises’ outputs and compile periodic programme reports as required by the donors and SHA; Work with the Project Support Officer to capture learning emerging from the programme; Represent the GREEN Tech4CE project at government, donor, NGO and other relevant events in the field in close coordination with the Team Leader and the Country Management Team. Operations and compliance Ensure all documentation for each company is 100% complete and up-to-date on Salesforce – contracts and agreed amendments, financial and narrative reports, official communications, etc Support the Team Leader to ensure compliance by SHA and partners with contract requirements in planning, financial management, procurement, monitoring and reporting, and facilitate further training where necessary; Identify, assess and report on risk elements within the projects and wider programme, including regular updates of the company performance tracker; Support the team in programme design and fundraising initiatives that contribute to the growth of the GREEN Tech4CE programme; Occasionally, other duties may be assigned by the line manager to ensure effective project delivery. Knowledge and Experience: Essential At least five years’ experience in the implementation of business/enterprise development projects with mentoring and business development support to MSMEs; Good project management skills with an understanding of business decision-making in competitive market environments; inclusive subsector development and value chain/Market Systems Development; Strong analytical skills for appraising business case reports and audited financials with an understanding of performance contracting, follow-up, and execution; Proven experience in investment and financial assets management as an analyst or assistant manager in a financial institution environment; Excellent communication, interpersonal and team building skills; Excellent report writing skills and ability to present results succinctly and for a varied