Distribution Centre Operations Manager

Job Description

Yalelo is seeking a strategic, hands-on, and operations-focused leader to manage our Kitwe Distribution Center. As a key player in Zambia’s leading aquaculture business, this role is central to ensuring that all functions at the DC. This role will provide for on-site leadership, operational oversight, and strategic direction and to ensure operation are in sync to deliver exceptional performance and support our growth in Northern Region.

Location: The role is based in Kitwe.

The Right-Fit Candidate Will:

Lead and coordinate all operational functions at the Kitwe DC.

Ensure cross-functional alignment and smooth day-to-day operations in a high-volume FMCG environment.

Drive performance management, setting clear goals and KPIs for each function focus on warehouse and distribution.

Act as the primary supervisor on-site, enabling quick responses to operational challenges.

Monitor and improve compliance, safety, and quality standards.

Collaborate with Lusaka HQ and other senior leaders to align on strategic goals.

Build a culture of accountability, continuous improvement, and operational excellence.

Manage budgets, resources, and reporting for the DC.

Oversee inventory control, ensuring optimal stock levels and minimizing waste.

Implement and monitor SOPs across all departments to ensure consistency and efficiency.

Lead risk management initiatives, identifying and mitigating operational risks.

Ensure customer service excellence by aligning operations with service delivery expectations.

Support technology adoption and digital tools to improve operational visibility and decision-making.

Prepare and present operational reports to senior leadership, highlighting performance, challenges, and opportunities.

The Manager Must Have:

Strong leadership experience in multi-functional operations or supply chain management, preferably within the FMCG sector.

Proven ability to manage complex teams and systems.

Excellent problem-solving, planning, and organizational skills.

High level of integrity, attention to detail, and business acumen.

Ability to work independently and make sound decisions under pressure.

The Essentials

A Degree in Business Management or a relevant field.

5+ years of experience in operations, logistics, or facility management.

Experience managing cross-functional teams and leading operational strategy.

Willingness to be based in Kitwe and work closely with Lusaka HQ.

If this is YOU, we would like to hear from you today!!! Apply through the link with your CV, validated ZAQA qualifications and a cover letter as a single document.