Customer Care Representative (Intern)

Job Description

Customer Care Representative (Intern)

Responsibilities:

Selling of company products in the business hall

Stock taking and stock reports

Provide accurate information on products and services.

Assist in resolving customer complaints and escalating issues when necessary.

Maintain proper records of customer interactions.

Support the customer care team in day-to-day tasks.

Qualifications

Diploma in any Business-Related courses

1 year experience in a similar role

Strong communication and interpersonal skills

Good problem-solving abilities and a positive attitude

Basic computer literacy (MS Office, email, internet)

I.T (Intern)

Network monitoring support

System and equipment checks

Documentation and reporting on systems

Support assistant for Regional Technicians and NOC technicians

Qualifications

Diploma or bachelor’s degree in computer engineering, Computer Science and Electrical Engineering, Networking and any related course

Work experience 0-1 year

Analytical, Adaptive and attention to detail

Email applications to
hrrecruitment@topstar.co.zm