Job Description
As we scale, we’re looking for a proactive Human Resources Officer to support our Head of HR in delivering exceptional HR services across the organization.
Key Responsibilities
1. Recruitment & Onboarding:
Assist in end-to-end recruitment—posting roles, screening candidates, scheduling interviews, and facilitating seamless onboarding for new hires.
2. HR Operations:Job opportunitiesJob placement services
Maintain employee records (physical/digital), ensure compliance with labor laws, and support payroll/benefits administration.
3. Employee Engagement:
Help organize initiatives (surveys, team-building, recognition programs) to foster a high-performance culture.
4. Policy & Compliance:
Support the implementation of HR policies and ensure adherence to local employment regulations.
5. Performance Management:
Assist in coordinating performance reviews, tracking feedback, and maintaining documentation.
6. HR Projects:
Contribute to ad-hoc projects (e.g., DEI programs, HR tech implementation, process improvements).
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Requirements
Bachelor’s degree in Human Resources, Business Administration, or related field.
2+ years of HR experience (fintech/startup experience is a plus).
Familiarity with HRIS.
Knowledge of labor laws and best practices
Strong organizational skills with an eye for detail.
Paid membership to the Zambia Institute of Human Resources Management
Excellent communication and interpersonal skills—able to handle sensitive matters with discretion.
Proactive, adaptable, and passionate about fostering a positive workplace.