Job Description
Unifi is a fast-growing finance and technology company operating in Zambia, Uganda, Kenya and South Africa. Unifi delivers personal lending products through online, mobile phone and branch channels. The company is well supported by strong shareholders and a board of directors with vast experience in entrepreneurship and lending.
Responsibilities
Assess local market conditions and identify current and prospective sales opportunities.
Lead a productive environment that fosters team building, hard work and diligence.
Maintain relationships with customers and stakeholders.
Ability to Multitask and execute assigned tasks effectively.
Marketing through identification of target markets.
Handles the cases of some customer complaints which have been escalated from the consultants.
Send monthly reports to the main branch and give updates of the business status.
Ensure risk is minimized by imploring risk management strategies.
Ensure high levels of customer service and sales.
Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities.
Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs of customers.
Adhere to high ethical standards, and comply with all regulations/credit policy.
Network to improve the presence and reputation of the branch and company.
Stay abreast of competing markets and provide reports on market movement and penetration.
Approve loans.
Oversee people management at the branch level.
Perform any other duties as assigned.
Required
Diploma or Degree in Banking & Finance, Business Administration, or any relevant degree.
Excellent organization skills.
Ability to work independently as well as in a team.
Should be able to multi-task.
Ability to work within changing work responsibilities are some of the other required skills to ensure better success.
Should be able to work under pressure.
Should be a good motivator with commendable interpersonal skills.
Ability to meet sales targets and production goals.
Familiarity with industry’s rules and regulations.
Results driven and customer focused.
Leadership skills