Analyst Revenue Assurance

Job Description

At MTN Mobile Money Zambia, we believe that understanding our people’s needs and aspirations is key to creating experiences that delight you at work, every day. We are committed to fostering an environment where every member of our Y’ello Family is heard, understood, and empowered to live an inspired life.

Our values keep us grounded and moving in the right direction. Most importantly, they keep us honest. It is not something we claim to be. It is in our DNA.

As an organisation, we consider it our mission to create an exciting and rewarding place to work, where our people can be themselves, thrive in positivity and ignite their full potential. A workplace that boosts creativity and innovation, improves productivity, and ultimately drives meaningful results. A workplace that is built on relationships and achieving a purpose that is bigger than us. This is what we want you to experience with us.

Our commitments go beyond organisational promise. It is in our leadership and managerial ethos to meaningfully partner with our employees, customers and stakeholders with a vision to realise our shared goals.

We are delighted that you are considering us as your career partner to make a mark in the world. We look forward to your application.

The Analyst – Fintech RA is responsible for:

Performance of RA controls aimed at minimizing the principal risk of financial leakages;

Automation of RA controls to ensure a wider coverage of risks in an effective and efficient manner;

Ensuring that control outputs are continuously reviewed, exceptions are analyzed and resolved, and controls are refined;

Management of support team contracted for control performance, data quality, incident, and change management;

Liaising with all stakeholders across the business to resolve outstanding incidents raised by Revenue Assurance with financial impact or risk on the operating state of FinCo;

Escalating and reporting of financial leakages and risks as per the risk and incident escalation guideline;

Performance of pre and post launch controls before commercial and technical go-live;

Supporting internal and external audits to drive closure on audit findings;

Implementation of controls as per the guidance and definitions in the RA Risk and Control Matrix;

Day-to-day performance of controls, identification and mitigation of financial risks, and treatment or resolution of incidents;

Integration of the risk findings with internal and external audit; and other assurance teams like Risk and Compliance;

Analyzing data/reports to identify opportunities and areas for improvement;

Tracking and reporting all financial impacting incidents for management action in alignment to the incident escalation policy for group Fintech RA;

Supporting the line manager on reporting requirements as defined by Group Fintech RA and/or FinCo senior management.

Candidate Requirements

Grade 12 certificate with 5 credit or better of which English and Mathematics are a must;

Undergraduate degree in Computer Science, Engineering, Finance, Audit or equivalent;

Professional Certification in Auditing Courses will be an added advantage (relevant ISACA/GRAPA certifications);

At least 2 years’ experience within a Financial Services/Fintech/Revenue Assurance/Audit environment;

Strong understanding of the Revenue Assurance processes, procedures, and policies;

Experience in working with Fintech/Mobile Money platform and/or systems would be an added advantage;

At least 1 year of data analytics or audit experience.

Women are strongly encouraged to apply

Candidates are mandated to answer the below on their cover page to the hiring Manager.

Values are the core of MTN Zambia’s culture. Our five values called ‘Live Y’ello’ is the force that unites and inspires each one of us to make an impact that matters in the world. So, tell us: Which one of our five Live Y’ello Values resonates most with you and why? (limit 250 words)

Lead with Care

Can-do with Integrity

Collaborate with Agility

Serve with Respect

Act with Inclusion

Hand delivered or posted applications will not be accepted.

Note: that only shortlisted candidates will be contacted.