Revenue Operations Intern

Job Description

Revenue Operations Internship

Location: Lusaka

Work Type: Internship

Are you a motivated student or recent graduate with a passion for sales, marketing, and technology? Do you aspire to work in a dynamic environment where you can make a meaningful impact while sharpening your skills? If so, ProWeb is the place for you!

About Us

ProWeb is a leading web development and software engineering company dedicated to delivering innovative solutions to our clients. We foster a creative and collaborative environment where fresh ideas and innovation thrive. Our team works on exciting projects that make a real difference, and we want you to be part of our journey.

Internship Overview

As a Revenue Operations Intern at ProWeb, you will have the opportunity to work alongside our talented team, gaining hands-on experience and developing your skills in operational strategy, sales, marketing, and client engagement. This internship offers an incredible opportunity to learn about cross-functional collaboration, while building a strong foundation in your career in the tech industry.

Key Responsibilities

Sales and Marketing Operations

Support the sales team in tracking leads, updating CRM records, and maintaining pipeline hygiene.

Assist in preparing proposals, pitch decks, and reports.

Help execute marketing campaigns, track performance metrics, and organise campaign data.

Maintain and improve dashboards and documentation for revenue tracking.

Coordinate meetings, follow-ups, and task assignments between sales and marketing teams.Engineering Coordination:

Collaborate with the engineering team on task tracking, sprint planning, and cross-department alignment.

Help document feature requests, client feedback, and product roadmap items relevant to sales and marketing.

Assist in QA testing, content reviews, and status reporting as needed.

Customer Relationship Management:

Respond to client inquiries via email, phone, or in-person.

Provide exceptional service to clients, ensuring a positive experience.

Assist in maintaining and nurturing client relationships.

Administrative Tasks:

Maintain organized records of sales activities, meeting notes, and internal documentation.

Support the scheduling of meetings, demos, and cross-functional check-ins.

Assist in preparing internal reports, presentation decks, and project updates.

Help with onboarding documentation and internal training resources.

Track action items and follow-ups from team meetings to ensure accountability.

What We’re Looking For

Education:

Currently pursuing or recently completed a degree in Business Administration, Marketing, Communications, Information Technology, or a related field.

Skills:

Strong organisational time-management and muiltitasking abilities.

Excellent written and verbal communication skills.

Proficiency in Google Workspace or Microsoft Office (Docs, Sheets, Slides).

Familiarity with CRM software and digital marketing tools is a plus.

Attributes:

Self-motivated and eager to learn.

Analytical thinker with attention to detail.

Detail-oriented with a proactive approach to problem-solving.

Ability to work independently and collaboratively.

Why Join ProWeb?

Real-World Experience: Gain practical skills in sales, marketing, and operations.

Mentorship and Learning: Benefit from the guidance of experienced professionals eager to share their knowledge.

Dynamic Work Environment: Be part of a vibrant team that values collaboration, creativity, and innovation.

Career Growth: Build skills that prepare you for a variety of roles post-internship.

Networking Opportunities: Connect with industry experts and fellow interns, expanding your professional network.