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Job Description
About Talent House Ltd:
We are a leading recruitment and HR consulting firm that operates as a link between people and companies in achieving a shared purpose. We offer creative, effective and flexible solutions that not only help individuals discover their career paths but provide organizations with talent they can recruit, develop and retain.
About the role:
The Order Processor is responsible for processing customer orders in a timely and accurate manner. This position involves working closely with the sales team and warehouse staff to ensure customer satisfaction and on-time delivery.
Key Responsibilities:
Process customer orders in accordance with established procedures and guidelines
Verify order accuracy and resolve any discrepancies with sales team and customers
Communicate with warehouse staff to ensure timely order fulfillment and shipping
Enter and maintain customer and order information in company databases and systems
Assist with invoice creation and processing
Respond to customer inquiries regarding order status and shipment
tracking information
Desired Skills and Experience
Grade 12 Certificate with good grades, a diploma in business administration will be an added advantage
Previous experience in order processing or customer service preferred
Strong attention to detail and ability to multitask
Excellent communication and interpersonal skills
Compensation:
The incumbent will receive a competitive salary commensurate with experience.