Job Description
Vivo Energy Zambia distributes and markets Engen branded fuels and Shell lubricants. We serve various market sectors ranging from construction, mining, power generation and agriculture to food processing.
Vivo Energy Zambia offers high-quality products and services to its customers, setting new standards for safety, innovation and service, wherever we operate.
Vivo Energy Zambia is looking to recruit for the position of Key Account Manager-Mining to be based in Kitwe.
Job Purpose
To build, manage and develop mining customers in line with the Customer Value Proposition.
Principal Accountabilities
Manage accounts in the Mining sectors in order to achieve sales targets.
Consistently grow Vivo Energy Zambia business with existing Mining customers and develop profitable new business with identified prospects.
Understand and keep track of fast-changing customer needs and business
environments to ensure the most appropriate services are provided to fulfil
the customer’s needs.
Contribute to the development of appropriate Mining Customer Value
Propositions (CVP) and marketing initiatives.
Plan and conduct sales negotiations with decision makers in Mining companies.
Develop, update and implement the Account Plan for each Mining customer and communicate the plan to all Departments involved in service delivery to these key account.
Positively manage CRM directly and indirectly at all relevant customer levels within the Sales CRM framework.
Monitor and analyze own sales performances and taking appropriate action.
Maintain a good understanding of business and technical developments within the Mining sector.
Minimum Qualifications and Experience/Skills
A Bachelor’s Degree preferably in the Engineering discipline.
Minimum 5 years sales experience in a B2B environment (Mining, OEM or heavy duty equipment).
Experience in developing and implementing pricing strategies.
Commercial instinct and strong customer orientation.
Experience in and ability to manage relationship at high level within large regional mining companies.
Demonstrated experience developing and negotiating multi-year sales agreements.
Excellent knowledge of lubricant products.
Excellent interpersonal, communication and relationship management skills.
Must be a member of the Engineering Institution of Zambia with a valid Practicing License.