Autoworld
Autoworld
Posted Job
29 days ago

Workshop Supervisor

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Job Description

Auto world caters to the needs of any vehicle or boat and has an extensive range of quality guaranteed products and services.

Each of the Autoworld outlets has a fitment centre, together with the latest state of the art electronic equipment. Services offered include motor vehicle servicing, car audio system and electronic security installations, and professional wheel balancing and alignment. Autoworld is also a marine specialist, stocking a broad range of marine boats, engines, equipment and marine spare parts. Other ranges include lifestyle products, alongside tools and equipment.

The incumbent will be have to possess the below requirements:

Responsibilities

Responsible for allocating & planning workshop jobs in order to ensure achievement of workshop targets.

Manage, train & supervise all technicians in order to minimize repeat jobs & ensure conformity to Autoworld standards

Facilitate effective communication on repair orders, defect reports, work in progress and additional work done across departments in order to support smooth transaction between customer & support staff.

Managing & building customer relationships for both existing customers and prospective clients through providing excellent customer service.

Manage & supervise technicians on the effective utilization of tools, and any other workshop equipment to enhance safety in the workshop.

Comply and adhere to workshop procedures as per Autoworld standards.

Address, resolve & follow-up all customer complaints in the workshop area in a timely manner.

Ensure vehicle cleanliness through use of vehicle protection materials (Seat covers, floor mats etc.)

Ensure compliance to workshop policies and procedures by all staff in the workshop.

Requirements

Grade 12 certificate

Diploma in Automotive Engineering or related field is Must

At least five to six years’ experience in a similar role

Good Communication & Interpersonal Skills

Product Knowledge

Valid Drivers license

Competencies

Managerial skills

Team management

Ability to Multi task

Good communication skills

Application deadline
13 Nov 15:00
Autoworld image
Autoworld
Kapiri Mposhi
Car parts
Auto fitment centre
Boats
Car accessories
With 10 branches, and well qualified friendly staff, Autoworld is a reliable and dependable source of motor vehicle parts, accessories, tyres, car audio systems, garage equipment and electronic security systems. In addition, this company offers an extensive range of boats and marine engines. With 9 fitment centres across the country, Autoworld can meet all your auto requirements wherever you are in Zambia. All parts and accessories purchased come with a warranty.