World Vision Zambia
Posted Job
18 minutes ago

People & Culture Officer – Compensation & Benefits

Job Description

With over 70 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.

Come join our 34,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!

Key Responsibilities:

PAYROLL PROCESSING AND COMPLIANCE SUPPORT

Assist the Payroll Specialist in processing the Local Payroll up to payslip level

Assist the Payroll Specialist in processing the international payroll up to payslip level

Process Payments for Interns and temporal staff

Assist the Payroll Specialist in processing monthly Zambia Revenue authority payments and make any reconciliations

Assist the Payroll Specialist in processing the National Pension Schemes Authority payments and make any reconciliations

Assist the Payroll Specialist in processing the National Health Insurance Scheme Payments and make any reconciliations

Any other duties related to payroll and compliance

HRIS SYSTEM UPDATE & SUPPORT

Oversees and maintains optimal function of the HRIS, which may include customization, and upgrade to applications, systems, and modules.

Contracts Management in the HRIS System by ensuring the timely renewal and non-renewals of contracts in the system

Provides technical support, troubleshooting, and guidance to HRIS users.

Collaborates with executive leadership and HR staff to identify system improvements and enhancements; recommends and implements solutions.

Programs custom functions and documentation such as automated queries, filters, macros, and reports.

Compiles or assists with the acquisition of complex data reports, summaries, and logs for senior executives and HR staff.

Serves as lead representative and liaison between HR, information services, external vendors, and other stakeholders for HRIS design and implementation projects.

Ensures system compliance with data security and privacy requirements.

COMPENSATION & BENEFITS SUPPORT

Process all employee compensation claims and reconcile payments to be made to the workers Compensation Fund Control Board on an annual basis

Monitor employee medical schemes for the organization, performance of periodic review on payment to the insurance company

Monitor the Group Life Assurance Policy and process death benefits and all accident claims.

Monitor the Group Personal accident cover for employees and process all claims with the Insurance company

Staff leave management

Management of short-term contracts

Administers employee savings plans (CUSA) that may include the organization’s, personal savings plans

Advises and informs employees of changes and developments related to benefits including eligibility, coverage, and provisions.

Completes records, reporting, and other documentation required by Government, and provider rules, regulations, and policies.

Gathers and prepares data and assist in the preparation of reports, analyses, and publications.

Maintains knowledge of economic conditions, labor market, and other factors related to ensuring the organization provides competitive and reasonable benefits and compensation scales and structures.

Maintains knowledge of trends, developments, and best practices in compensation and benefits administration.

ADMINISTRATION & CUSTOMER SERVICE

Maintaining current HR files and databases (Filling) Maintain digital records for staff

Updating and maintaining employee benefits, employment status, and similar records

Maintaining records related to pay and gratuity and all employee payments

Performing file audits to ensure that all required employee documentation is collected and maintained

Providing customer service to organization employees

Serving as a point of contact with benefit vendors/administrators

Any other duties as assigned

QUALIFICATIONS: EDUCATION/KNOWLEDGE/TECHNICAL SKILLS & EXPERIENCE:

Degree in Accounting, Human Resources, Business Administration or Any business-related qualification

Experience working with payroll package is a must preferred SAGE 300

A good understanding of the ZRA Domestic Taxes Practice and new changes affecting the treatment of income taxes

Minimum 4 years’ Experience in Similar role

Effective HR administration and people management skills.

Full understanding of HR functions and best practices.

Excellent written and verbal communication skills.

Works well under pressure and meets tight deadlines.

Highly computer literate with capability in email, MS Office and related business and communication tools.

Fantastic organizational and time management skills.

Strong decision-making and problem-solving skills.

Meticulous attention to detail.