The Foschini Group
Posted Job
28 days ago

Admin Controller (45hr) – American Swiss – Kafuba Mall (Zambia)

This listings application deadline has expired so it is probably out of date

View all jobs →

Job Description

Admin controllers provide admin support to their store, by assisting the Store Manager with reporting and stock management. This role is perfect for individuals who are passionate about retail and enjoys process driven duties, which require attention to detail.

Responsibilities:

Assisting the Store manager with Stock take & store administration

Monitor and analyse stock movement within the store

Implement risk management procedures, which mitigate stock losses and Shrinkage.

Ensure compliance of all administration, systems and reporting procedures

Extracting store report to analyse store turnover and stock performance

understand and present information to Store manager

Organise and maintain in store filing systems

Monitor and controller cash or transactional activities to ensure process is followed

Uphold in store safety and security procedures.

Process Customer transactions via active retail system (POS)

Identifying Customer needs through professional engagement and communication.

Establish Customer loyalty, by promoting cash reward programs.

Take initiative to improve Customer experience and satisfaction.

Adhere to visual Merchandising principles and follow housekeeping procedures

Continuously take on opportunities to develop your own selling skills and product knowledge.

Work within a team to meet sales target and implement store objectives.

Remain in sync with the latest fashion trends

Qualifications:

A Grade 12 qualification

A minimum of 3 years retail or admin experience

Skills:

Have an interest in fashion

Good administration ability.

A passion for excellent Customer services and sales environment

Be computer literate

Have a preference to with work admin

Be able to work under pressure.

Be available to work shifts.

Able communicate in a professional manner.

The ability to plan and organised.

An independent operator

Behaviours for success:

Taking on new opportunities and tough challenges with a sense of urgency,

high energy, and enthusiasm.

Effectively building formal and informal relationship networks inside and outside the organization.

Building strong customer relationships and delivering customer-centric solutions.

Making good and timely decisions that keep the organization moving forward.

Anticipating and adopting innovations in business-building digital and technology applications.

Creating a climate where people are motivated to do their best to help the organization achieve its objectives.

Making good and timely decisions that keep the organization moving forward.

Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.

Good verbal/ written communication skills and good organisational skills

Strong organizational and planning skills

The ability to multi-task in a fast-paced environment

The ability to work independently

The ability to take initiative

A high level of attention to detail