Claims Coordinator

Job Description

To manage the claim from notification to completion as well as support the claims assessor in their core function and other internal and external customers

Provide support to Claims assessors whilst ensuring accurate investigation and validation of simple claims

Contribute to teamwork and inclusivity within own team

Identify and utilise opportunities to assess and improve own performance

Ensure operational excellence through the delivery of work processes according to defined quality standards

Comply with relevant statutory, legislative, policy and governance requirements and adhere to processes and procedures related to area of specialisation

Build and maintain stakeholder relationships

Deliver customer service through adherence to quality service standards

Contribute to cost efficiencies through responsible utilisation of work-related resources

Optimise work through the application of learning experiences

Understand business policies, regulations and procedures and comply to Corporate Governance

Job Details

Application Closing Date

15/09/24

All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.