Communications & Knowledge Management Officer

Job Description

Our Client, ActionAid Zambia has a vacancy for an experienced and suitably qualified Zambian to take up the role of Communications & Knowledge Management Officer. The Communications & Knowledge Management Officer will be responsible for the development and execution of ActionAid Zambia’s Communications Strategy, coordinating and managing the development and production of communications materials for all programmes initiatives including the Global Platform office. The Communications Officer has a crucial role of capturing and sharing AAZ activities and impact for external audiences to build a following both off and online as a way of sharing stories of change for fundraising purposes

Reporting Structure

Interacts With: Team Members and Staff and Partners

Job Description

Support the maintenance and upholding documentation, branding and profiling of ActionAid Zambia including the Global Platform and ensure compliance among staff and partners

Support the documentation, branding, visibility and profiling of the program activities to ensure compliance among all partners

Support the function of managing the corporate branding, visibility, production and distribution of in-house newsletters and other publications to raise public awareness on AAZ work

Ensure there is planning, implementation and delivery of quality campaigns and advocacy initiatives from programmatic areas

Working as a team member to deliver, monitor and report on public campaigning and communications projects within ActionAid Zambia’s campaign signature and brand guidelines that support the campaign strategy working with partners at local, national and global level • Working as a team member, ensure timely editing and circulation of the press statement releases and coordinate public exhibitions

Support the process of providing proactive public relations and enhancing the corporate image of AAZ

Support organizing and coordinating corporate and public relations events, press releases, media liaisons, conferences, and press briefs on the AAZ’s global platform programmes and activities

Support the process of developing and publishing of documentaries including success stories, annual reports, press releases, articles, policy papers and news briefs in collaboration with Programmes and fundraising teams

Support internal teams in the development of key messaging for resource mobilization and Programmes activities

Provide communication updates in Programme and Youth Team Meetings

Provide communication updates for the AAZ and Global Platform Newsletter

Prepare communication for external funders including young people and possible funders

Ensure the production of high-quality, engaging, and original content, including videos, infographics, press releases, news items, and reports, using various computer, video editing, and photo editing software

Source external content contributions, particularly blog posts

Support the process of messaging, graphic design and printing of all collateral (e.g. Posters, web banners, post cards, flyers, ads) in a timely manner

Support staff and partners with digital designs and templates

Coordinate the development of accessible digital content, such as videos and infographics

Coordinate blogs, post relevant news, and publish AAZ and Global Platform periodic bulletins

Support the process of developing and implementation of communication strategy, policies and Procedures to provide information, education and develop and advise on the strategic use of social media, tailoring content to different audiences and channels

Provide periodic tracking reports to staff on relevant social media analytical stats

Attending and actively participating in all team meetings

Developing annual communications objectives and workplan

Supporting other team members

Have at least Three (3) years’ experience in developing and implementing Corporate Communications programmes of which at least One (1) year must have been as Communication Officer in a comparable position with similar responsibilities in like organizations

Proactive in collecting information and developing stories of change

Have good organizational, verbal and written communication skills

Have excellent relationship management, negotiation and influencing skill

Candidate Specification

Experience: 3 years plus

Education Level: Degree

Qualifications: A bachelor’s degree in social sciences, Communications, Public Relations, Media studies, Marketing, Journalism or their equivalent from a recognized University or Postgraduate diploma in Journalism for candidates with a non-journalism degree

Software: Excellent working knowledge of MS Office, desktop publishing graphical designing through adobe Photoshop Suite, Dreamweaver, freehand, illustrator, InDesign and Quark Xpress

Equipment: Ability to use graphical design tools

Knowledge Of: Demonstrable experience in advocacy and campaigns on women rights; governance, resilient livelihoods and other themes of AAZ’s work

Skills To: Excellent communication skills. Ability to package information in a way that builds credibility and influence

Ability To: Good organizational, verbal and written communication skills

Other Requirements: Excellent communication skills. Ability to package information in a way that builds credibility and influence

Organisation

Industry: NGO

Culture: Established

Gender Profile: Mixed

Age Profile: Between 28 and 55

Terms and Conditions

Employment: Contract

Location: Lusaka, Zambia

Remuneration: Negotiable