Jewellery Store Supervisor

Job Description

Kariba Minerals Limited is a mining company and has long been a reliable source of high-quality Amethyst for major manufacturers of gemstone related products. The company is owned 100% by ZCCM Investment Holdings. The company’s market share is estimated at over 90% of the Amethyst originating from Zambia, and we are arguably the largest single Amethyst producer in the world. Presently, the company exports its products mainly to international markets. Worldwide, it is one of the oldest mines for semi-precious stones and one of the largest sources of quality amethysts. Kariba mine is based in Mapatizya which is approximately 110km from Kalomo in the Southern Province.

The company is therefore inviting for applications from highly motivated, result oriented, qualified and experienced persons to fill the following vacancy:

1. JEWELLERY STORE SUPERVISOR

JOB RESPONSIBILTIES:

a) Oversee the staffing requirements of the store

b) Plan and prepare work schedules for jewellery store staff and assign them to specific duty requirements of the store

c) Deal with various customer service needs

d) Handle adverts and promotions of the store

e) Present the customers with the needed jewellery and provide information such as pricing among others

f) Take charge of all the inventory in the shop by capturing into the available system

g) Ensure daily display of all items that are available for sale in the store are done and products arranged in orderly manner

h) Introduce sales promotion to customers so as to entice them to make purchases

i) Strictly adhere to company policies and procedures

j) Send appreciation messages to customers and keep them informed concerning latest arrivals

k) Ensure that all pieces of jewellery are returned to their secured places after the day’s business

l) Ensure the proper display of company signage in order for customers to easily locate the jewellery shop

m) Provide performance reviews

n) Ensure monthly stock take is conducted and signed off

o) Ensure total adherence to all store security guidelines

p) Perform any other tasks assigned by Supervisor

6. KNOWLEDGE / EXEPERIENCE / QUALIFICATIONS REQUIRED:

a) Grade 12 certificate

b) Minimum of a Diploma in Business, Marketing or equivalent. Degree will be an added advantage.

c) At least 2 years’ work experience in retail sales or similar business

d) Must have excellent knowledge of jewellery products

e) Digital marketing skills is an added advantage

f) Must possess excellent interpersonal skills

g) Must be customer service oriented

Salary: Negotiable

Location: Lusaka

Method of Application

Applicants who meet the above requirements are invited to send their application letter and Curriculum Vitae. Please do not send scanned copies of your educational qualifications at this stage and clearly indicate the job applied for in the subject line. Only shortlisted candidates will be contacted.