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We are searching for a qualified Human Resource assistant to provide administrative support to our Human Resources department. Reporting to the Human Resource manager, the assistant will help with payroll, recruiting, scheduling, and training tasks. The assistant will also act as the primary liaison between the department and other employees. Our employees are the foundation of our company, and we are committed to creating an environment where everyone can thrive. Our Human Resource assistant will be a key part of ensuring employee success and will have room to grow their career.
Objectives of this role
Provide administrative support to our entire HR department
Serve as a reliable source of information for employees, promptly answering questions regarding payroll and benefits
Ensure that all employees feel safe and cared for at our company by addressing complaints promptly and professionally
Recruit and hire strong candidates who will positively impact our company, and coordinate the training they need to succeed in their roles
Act as a liaison between the HR department and other employees
Create policies and procedures that enhance our workplace environment
Responsibilities
Assist with recruiting tasks such as reviewing resumes, conducting and scheduling interviews, hiring, and following up with candidates
Schedule and coordinate on boarding assignments and training sessions
Compile and process employee documentation and records, and keep the employee database up to date
Assist the Human Resource manager with formulating policies, procedures, and changes, as well as communicating all updates to employees
Maintain the departmental email account, responding to employee questions and complaints in a timely and professional manner
Track employee attendance, leaves, and assist with payroll processing and documentation
Skills and qualifications
Excellent communication skills, both written and verbal
Strong attention to detail
Proficiency in administrative duties such as communications, data entry, and record keeping
Enthusiasm for working within a team environment
Tact and professionalism when it comes to handling confidential information and addressing employee concerns
Proficiency with technology, and the ability to pick up new software easily
Preferred qualifications
Familiarity with company’s preferred Human Resource software
Experience in an administrative role
At least 3 years work experience
Understanding of Zambian labour laws
Desire to grow within the company
Minimum of Diploma in Human Resource management
A paid up member of the Zambia Institute of Human Resource management (ZIHRM)
Please note that the working place for this position is siavonga