Jianfeng Business Solutions
Posted Job
20 days ago

IT Technician

About Us

Jianfeng Business Solutions is a leading provider of bookkeeping and secretarial services to Small and Medium Size (SME) Chinese clients and known for our dedication to excellence and innovation with a strong emphasis on providing exceptional customer support and services.

Job Description

We are currently seeking a skilled IT Technician to join our growing team.

The ideal candidate should have a strong background in information technology, with expertise in computer systems, networks, surveillance equipment and software applications. This role requires problem-solving abilities, attention to detail, and a proactive approach to maintaining and improving IT infrastructure.

Key Responsibilities:

Maintain inventory of all hardware and software resources

Ensure security and privacy of networks and computer systems.

Provide first-line technical support to users including troubleshooting and resolving IT related issues directly in person, via phone or remote access.

Install, configure, and maintain hardware and software on computers, mobile devices, Surveillance systems and networks.

Troubleshoot hardware and software issues, including computers, printers, surveillance equipment and servers.

Ensure security of IT systems, including data backup, antivirus protection, and access controls.

Manage and monitor network infrastructure, including routers, switches, firewalls, and VPNs.

Implement and enforce IT policies, procedures, and standards to ensure compliance and security.

Evaluate and recommend new technologies, tools, and solutions to improve efficiency and productivity.

Collaborate with other departments to understand IT needs and requirements.

Plan and execute IT projects, including upgrades, migrations, and installations.

Document IT systems, configurations, and procedures for knowledge sharing and training.

Stay updated with the latest industry trends and technologies

Requirements:

Bachelor’s degree in information technology, Computer Science, or related field.

Minimum 1 year of proven experience in IT support.

Strong technical knowledge of computer hardware, software, surveillance equipment and networks.

Excellent problem-solving and troubleshooting skills.

Knowledge of network protocols, security principles, and best practices.

Ability to prioritize tasks and work under pressure.

Excellent communication and interpersonal abilities.

Attention to detail and accuracy in work.

Benefits:

Competitive salary

Health insurance

Professional development opportunities

Friendly and supportive work environment

Method of Application

Interested candidates are invited to submit their resume and a brief cover letter explaining why they are a good fit for this position.

Jianfeng Company Limited is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Email applications to
chrischisuta@gmail.com