Zambian Breweries Plc
Posted Job
about 1 month ago

People Business Partner: Commercial

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The key purpose of this role is to be accountable for driving the HR agenda in the respective Business Unit with specific responsibility for implementing elements of the integrated Business Unit capability strategy for the Business Unit, with reference to organization and role design, talent and skills, ways of working, and engagement. The role is accountable to coach and support line managers in delivering people processes and ensuring that they deliver support to their customer that is integrated, enables and adds value to the function/ Business Unit.

Key outputs and responsibilities:

The incumbent will embed best-in-class people practices and processes, while ensuring that the interests and needs of the function and its team members are addressed, in order to sustain a culture of high performance and high engagement. This will be done by:

Serving as the People driver and coach to the leaders and leadership team in leading, managing and supporting their teams to deliver on the business strategy using the appropriate tools and knowledge

Developing a deep understanding of the business’s operations, its performance drivers and metrics, in order to deliver cost-effective and value added People programmes and solutions that will enhance overall business performance

Building strong relationships with the functional teams based on mutual respect and trust, in order to partner effectively, influence decision-making and coach on a range of confidential and sensitive issues

Ensuring that the People service delivered is aligned to results of the respective function

Critically reviewing transactional People work on an ongoing basis and providing input to potential solutions to improve efficiency and effectiveness

Driving the resolution of customer issues and constantly looking for opportunities to improve the People service

Implementing local policies, reviewing these and using the appropriate protocols to deal with exceptions, working with the appropriate Specialists

Coaching, supporting, mentoring and challenging managers in the application of People policies and practices, providing advice and guidance on People issues in order to minimize risk and financial exposure

Sharing and leveraging best practices with other People Business Partners in the broader People Team

Coordinating implementation of services, policies, and programmes in conjunction with Specialists and providing feedback to the Specialists on the effectiveness and impact of processes -work with them as appropriate to ensure continuous improvement

Reporting performance data in alignment with the agreed Functional Targets (TSC)

Ensuring excellence programs are executed and adhered to as per Zone and Global guidelines

Maintaining people costs and ensuring they come in line with the budget

Key attributes and competencies:

Track record of building good relationships and credibility with business leaders based on solid commercial understanding and an ability to identify customer needs and go beyond just delivering defined People solutions

Ability to solve business problems pragmatically and at speed; a) assimilating issues and ideas into clear requirements; b) generating solutions based on own insight or learning

Personal and career maturity to comfortably guide and coach leaders and managers

Strong communication, engagement and interpersonal skills; delivers impactful messages and influences outcomes

Experience in aligning structure, process and routines to implement and anchor changes

Sound familiarity with good People specialist disciplines and how to best leverage these –ranging from talent management and career development, recruitment, performance management, organizational development and design, compensation and benefits, to learning and development

Ability to get work done and make a difference i.e. performing and delivering business-oriented people solutions and approaches through influence, coordination, and individual effort

A bias for action and speed, and a track record of delivering in a resourceful manner


University degree in Human Resources or related discipline or an equivalent experience

Must be a member of the Zambia Institute of Human Resources

Business/commercial acumen

Strong stakeholder/relationship management


Customer-centric approach


Very strong communication skills

Innovative mindset

Dynamic and enthusiastic

The ability to interact professionally with individuals at all levels of employees

Professional attitude and strong leadership capability

Ability to work independently and exercise personal initiatives


Experience in managing a team, managing budgets and coaching

Reporting Structure

Direct Reports (solid line):

Four (4)

Dotted line reports:

Application deadline
20 Jun 15:00