Human Resources Specialist

ExpressCredit is a global consumer finance company operating in Zambia and 3 surrounding countries, including Botswana, Namibia, and Lesotho. Our company helps individuals in a need of short-term and long-term financial solutions – all of which make a meaningful and lasting impact on the local communities.

Since 2018, ExpressCredit has more than tripled its global operations and grown significantly worldwide. If you want to work for a dynamic, forward-thinking and socially responsible financial services provider we are the right match for you!

To learn more about ExpressCredit, visit: https://www.expresscredit.co.zm/

We seek to recruit a self- motivated, experienced, skillful and result oriented professional based in Lusaka for the position of Human Resources Specialist.

Job Purpose

The Human Resources Specialist is responsible for providing professional HR support service covering Recruitment, Industrial Relations, Employee file Management, HR Information System Management, Leave Management, HR administration, Performance Management and overall HR advice and support.

Qualifications and Requirements

Grade 12 School Certificate with 5 credits including English and Mathematics

Minimum Advanced Diploma in Human Resources Management, Business Administration or business in related field. A bachelor’s degree would be an added advantage.

Minimum 3 years’ professional work experience in a similar role

Must be a paid-up Member of the ZIHRM

Excellent skills using MS package – Word, Excel, PowerPoint, Access, and Internet Explorer

Knowledge of the Zambian Labour Laws, HR Policies & Procedures

Ability to maintain confidentiality and exercise extreme discretion.

Excellent problem solving/judgment skills, and high level of attention to detail and accuracy

Strong interpersonal, coaching, communication, negotiation, and consultative skills at all levels.

Ability to engage with and win the respect of leaders to successfully influence them on key change initiatives.

A committed demeanor to constantly making improvements to all HR projects is highly desirable.

Must be able to multi-task and enjoy maintaining good relationships with employees.

Ability to handle and prioritize multiple tasks and meet all deadlines

Strong organizational skills, and the ability to work under pressure; and

Passion to serve, objective and uphold confidentiality

The ability to adapt to different scenarios and work environments