Copperbelt Operations Supervisor

Positions: One (1) Copperbelt Operations Supervisor – Kitwe

Main Purpose of Job and objective:

To consistently exceed our customers’ expectations and operational standards for on time delivery performance at an optimized cost and zero tolerance in Controllable loss, Damage and claims. Deliver value to our customers by providing the most reliable and efficient solutions in delivering and network management. Lead the industry by, Instilling pride in our people, creating value for our shareholders. To manage stock and ensuring that delivery is done effectively around the world. The Copperbelt Operations Supervisor will be reporting to National Operations Manager.

To oversee the general functions of ground operations of Pickup and Delivery (PUD) by ensuring that all the processes in the life circle of all shipments international and domestic are done correctly.

Key Job Responsibilities/Accountabilities

Provide leadership through staff – Planning, motivation, training & development.

Drive the operations vision and strategy

Ensure that recovery is done for all the shipments

Re – engineering operations work process flows

Cost effective route Optimization

Arrange for preferred third party transporters, contracts & invoice processing.

Facilitate dedicated movement and proactive expediting

Ensure that all shipments are delivered and picked on time

Develop fast and cost effective ways of moving volumes between stations.

Monitor consolidated truck movement from Lusaka all the way to Solwezi.

Ensure correct end to end use of MES by all CB stations

Week end International and domestic procedures are managed properly

Manage and track bikes, vehicles repairs and service schedules.

Ensure that you keep track and manage fuel usage.

Shipment, staff & facility security – avoid facility and route loses of shipments.

Ensure that the operations reports are done according to schedule.

Ensure 3PL invoice reconciliations with MES.

POD management.

Perform any other duties assigned to you by management from time to time.

Qualifications/Experience:

Grade 12 certificate

Diploma in CILT

Degree in Transport and Logistics.

Fully computer literate and Proficient in Excel, MS Office, Word, Outlook

Good geographical knowledge

Good command of written and spoken English

§ 2 to 5 years experience in the related field in an Express distribution industry

2 years experience on supervisory level

Proven good record of accomplishment in achievements

Organizational awareness (structure, products and services)

Should have a valid driving licence