Bayport Financial Services Zambia
Posted Job
about 1 month ago

Assistant Manager IT Infrastructure & Networks

This listings application deadline has expired so it is probably out of date

View all jobs →



To contribute to Bayport Financial Services growth and profitability through managing IT network infrastructure and associated Systems to ensure stable IT platform for business operations.


Network Management: Ensuring that the Network organisation wide is properly managed by Managing Company’s Internet, LAN, WAN, & VPN connectivity and Services.

Ensure strict enforcement of IT security as per policy and standards

Perform regular firmware updates for all network elements and server technologies in the environment.

Telephony, Messaging and Video Conferencing: Maintain and monitor all IP Telephony, PSTN/MNO services, Messaging (SMS) and video conferencing infrastructure

Perform regular firmware updates on IP Telephony servers and VoIP endpoints.

Ensure internet availability by proactively monitoring performance and ISP management.

Ensure all server are operational and regularly updated

Perform daily monitoring all CCTV infrastructure (NVRs, Cameras, footage storage etc.) and operability.

Installation and Troubleshooting of CCTV infrastructure..

Coordinate all the IT Security Requirements from the Infrastructure and Network System perspective.

Contribute to the Monthly Risk Register formulation.

Ensure that backup for all the systems under support are backed up as per backup Policy and Procedure

Ability to provide troubleshooting of incident alarms for Servers, UPS, Rectifiers/Inverters, and battery banks and escalation to appropriate vendor.

Oversee preventative and corrective maintenance of UPS/Invertors units by support vendor.

Manage relationships with IT Vendors in the following systems to ensure provision of quality service: Data Connectivity, Internet Service, IT Security, Servers, Clean Power Systems & Telephony Systems.

IT Asset Management; Plan, monitor, record IT hardware assets and software license in an IT asset register.

Participation in the formulation of the Budget for IT function and recommending it to Senior Management

ATM hardware Biometrics: Ensure that the Biometric System is working properly and that data is added, removed and backed up on the biometric system.

Supervises, motivates, and evaluates staff; delegates work; provides technical support and infrastructure training.


Bachelor’s Degree in Information Technology/Computer Science or a related field.

ITIL and CCNA/CCNP (or similar networking) professional certifications will be an added advantage.

At least 4 years work experience in an IT Windows/Linux Environment Support, Server Management, Computer Networking (Firewalls, Routers, Switches) and Security Systems (Firewalls, IPS, EDR).

Financial services & Project Management exposure will be an added advantage.


Effective oral and written communication skills

Strong analytical and problem-solving skills

Resilient & Ability to work well under minimum supervision

Proactive and self-motivated

Attention to detail and ability to work accurately

Maintain the highest level of confidentiality and integrity

High level of Discipline

Application deadline
16 Mar 15:00