MTN Zambia
MTN Zambia
Posted Job
5 months ago

IT Support Engineer

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The key responsibilities for this role include but not limited to the following:

Ensures Operational Level Agreement/ Service Level Agreement adherence by managed service partners;

Ensures that operational delivery targets of the Mobile Money technology stack are met;

Ensures availability and reliability of systems;

Supports delivery of Projects and Demands as needed;

Interfaces between Business and Vendor Support teams;

Interfaces with Group Technology teams;

Interfaces with External Partners;

Develops, deploys and evolves solutions that fall outside the scope of Managed Service Partners.

Candidate Requirements

Grade 12 certificate with 5 credit or better of which English and Mathematics are a must;

Bachelor’s degree in Computer Science, Software Engineering or related field;

At least 2 years’ experience in application support, application development, system administration or BI/Data mining roles;

Demonstratable SQL & NoSQL database power user skills;

Demonstratable coding skills;

Demonstratable Linux/Unix power user skills;

Working knowledge of software/enterprise architecture;

Certification in Technology Service Management (e.g. ITIL, CoBIT etc)

Women are strongly encouraged to apply.

Hand delivered or posted applications will not be accepted.

Note: that only shortlisted candidates will be contacted.

MTN Zambia image
MTN Zambia
Mobile voice and text
Mobile business services
Phones & Accessories
Mobile money
This company started operating in Zambia in 2005 and has grown to become one of the major telecommunications companies covering all the provinces. MTN Zambia offers a quality network with a dynamic tariff billing system that caters for personal and business subscribers. The company provides an extensive range of services that includes but not limited to voice, data, wireless internet and money transfer. MTN Zambia also offers shops that stock phones and accessories.