Operational Risk Officer

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Position: Operational Risk Officer

Division: Risk Management

Department: Risk Management

Reporting Relationships:

Functionally reports to the Country Chief Risk Officer

Administratively reports to the Country Chief Risk Officer



Job Duties & Responsibilities:

Develop structures/framework for the population of losses/loss events

Establishment of structures for the risk-based grading of Branches, SBUs and SRFs which shall inform the deployment of resources, frequency of audit visits, and the deployment of internal control personnel and determination of manning levels

Develop a timetable for the administration of control and risk self-assessment questionnaire to the processes owners for the monitoring of compliance with the established controls and policies

Presentation of risk based reports on various products, processes, activities, systems and external events to management

Coordination of operational risk management activities in the Bank to ensure that the Bank achieves its objectives of meeting Basel II requirements for internationally active banks

Develop a structure for the establishment of risk appetite for the Bank, setting of risk tolerance limits and key risk indicators

Establishment of processes for the validation of processes mapped including the identification, severity assessment, frequency of occurrence and controls documented

Supervise the activities of operational risk monitoring and reporting team, loss databases management and reporting team, operational risk identification and assessment control, operational risk management coordination- branches

Coordinates and monitor Market Risk activities in the Bank to ensure that the Bank does not operate at risk or face any loss while performing in Money Market and Financial Instruments

Develop a timetable for the administration of control and risk self-assessment questionnaire

Key Performance Indicators:

Timely reporting of losses to management and presentation of monthly report to management

ĝExternal risk identification/ loss validation and presentation of learning points

Development of control and risk self-assessment questions

Quarterly presentation of Key Risk Indicators (KRIS) reports for various products, processes, activities, systems and external events to stakeholders and management

Risk identification and control in new products, services and processes before such are deployed Bank-wide

Development of risk and control based procedure and desk manuals for the mapped processes


Professional disposition

Strategy formulation and business awareness

Creativity and Innovation

Resource Management

Diversity management interrogatory skills

Fraud detection and control

Internal audit practice

Comprehensive Banking Operations (domestic and foreign) skills

Job Requirements & Knowledge:

Core business processes

Industry knowledge

Banking operations

Business Risk Management

Credit Analysis

Method of Application

Minimum of Bachelor’s Degree (MBA, MSc, MA, ML and/or Professional Qualifications compulsory) from a recognized university Candidate must have 4 – 7 years banking experience; minimum of 6 – 9 years non-banking but related experience Candidates must have a minimum of 5 credits on their Grade 12 results with Mathematics and English included. To Apply:

Interested candidates meeting the above requirements must send a copy of their CV, cover letter, professional and academic qualifications in a single document to careers.zambia@ubagroup.com on or before 5th February, 2024.

Application deadline
5 Jan 15:00
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United Bank for Africa Zambia Ltd (UBA)
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UBA Zambia is a subsidiary of United Bank for Africa Plc, one of Africa's leading financial institutions offering universal banking to more than 20 million customers, 20,000 employees and 1,000 branches across more than 20 African countries. United Bank for Africa Zambia (UBA) offers a wide selection of services that include personal and business banking, corporate finance, electronic payment systems, and investment. UBA is constantly anticipating the changing needs of its customers and innovating new products.