TopFloor Zambia
TopFloor Zambia
Posted Job
about 1 month ago

Operations Associate

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Our client is seeking a highly motivated and detail-oriented Operations Associate to join their team. The Operations Associate will be responsible for supporting various operational functions, including resource management, supply chain management, process improvement, and customer support.


Assist in managing inventory levels and coordinating with vendors to ensure timely delivery.

Support the procurement process by researching and obtaining quotes from suppliers, preparing purchase orders, and tracking deliveries and transport logistics.

Collaborate with cross-functional teams to streamline operational processes and identify areas for improvement.

Respond to customer inquiries and resolve issues in a professional and timely manner.

Assist in monitoring key performance indicators and generating reports to track operational metrics.

Assist in managing relationships with external partners, including logistics, transport and rental office providers and vendors.

Contribute to the development and implementation of standard operating procedures.

Assist with various administrative tasks, such as data entry, document management, and filing.

Provide support to the team as needed and perform other duties assigned by the supervisor.


Bachelor’s degree in Business Administration, Operations Management, or a related field.

Must have at least 2 years of experience in operations or supply chain management.

Experience in an HR related environment and affiliation to ZIHRM will be an added advantage.

Strong analytical and problem-solving skills.

Should possess a valid driving license.

Excellent organizational and time management abilities.

Proficient in Microsoft Office Suite, particularly Excel and Word.

Ability to work independently and in a team environment.

Excellent communication and interpersonal skills.

Detail-oriented with a high level of accuracy.

TopFloor Zambia image
TopFloor Zambia
Human Resource Recruitment and Selection
Human Resource Consulting
Human Resource Administration and Payroll Outsourcing
Human Resource Development
Founded in 2011, TopFloor Zambia provides solutions for the development and enhancement of human capital, through their Training and Development service, HR Consulting service, Recruitment service and HR Administration as well as Payroll Outsourcing service. The company pays particular attention to your unique HR needs and create customised solutions that address these needs and drive measurable, bottom-line performance. With a network of world-class thought leaders and a thorough understanding of the best HR practices, TopFloor has the right blend of service elements that keeps you on top of all things HR!