First National Bank Zambia Ltd (FNB)
First National Bank Zambia Ltd (FNB)
Posted Job
about 1 month ago

Marketing Manager – Retail

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To provide strategic partnership to relevant Business Unit EXCOs by assessing business needs, offering marketing solutions, advising and directing the input into the development of relevant marketing programmes in line with the business strategic direction through the marketing value chain (consulting, programme leadership, strategic solutioning, development, execution and reporting and measurement

Contribute to the development of larger overall area budget

Develop the budget for the next financial year for area of responsibility taking all operational plans into consideration

Research and design a longer term financial resource requirement plan for the area of responsibility

Present the business case to motivate for financial resources

Analyse and develop implementation plans against the forecasted financial budget

Develop tactical budget for area of responsibility that minimise expenditure and manage costs

Control the budget for area including the authorisation of expenditures and implementation of financial regulations. Build relationships that allow for the managing of expectations; the sharing of knowledge and diverse insights; and the creation of buy-in

Engage in cross-functional relationships to obtain and to provide work support

Contribute to sustaining a competitive edge through external networking, benchmarking and representation on related forums

Apply a customer-centric approach that focuses on creating a positive experience for the customer by maximizing service and/or product offerings and building relationships Ensure that the customer is at the centre of the business philosophy, operations and ideas .Provide input into, and implement, corporate governance, compliance, integrity and ethics policies in are of accountability to identify and manage risk exposure

Stays abreast of relevant industry risk management best practices and legislative amendments and suggests ways to leverage these to ensure continuous improvement

Creates risk awareness and manages audit findings

Participate in Group risk forums where required and cascades relevant information through team

Brainstorm, identify, implement and drive innovative best practice ideas within the organisation to ensure increased efficiencies

Create and participate in specialist communities of practice and represents the organisation at Group and industry level to share best practice insights and solutions

Drive strategic projects, change management and platform integration across operations

Leverage Group capability to exploit opportunities

Ensure and encourage adherence to an operational framework of policies and procedures

Execute defined business strategy by translating it into the business operations

Communicate policy modification, objective achievement progress and critical success factors to impacted stakeholders

Ensure the development and implementation of multiple practices in alignment with operational policy and procedural frameworks

Identify interconnected problems, determine its impact and use to develop best fit alternatives; driving best practice solutions

Be aware of, and responsive to local conditions

Influence the development of appropriate organisational structures, capacity and delivery systems. Identify development needs and select effective solutions to address personal development gaps to facilitate self improvement

Develop and implement a personal development plan

Demonstrate a commitment to continuous personal improvement as a life-long learner and encourage the same in others

Share information and empower others to act

Acts as a role model for continuous professional development in area of expertise

Lead a development culture where information regarding successes, issues, trends and ideas are actively shared

Build and sustain collaborative working relationships with relevant peers and stakeholders to achieve productivity synergies

Lead specialist communities of practice and contribute positively to own and organisational knowledge improvement

All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

First National Bank Zambia Ltd (FNB) image
First National Bank Zambia Ltd (FNB)
Personal banking
Business banking
Corporate finance
Electronic payment systems
First National Bank Zambia (FNB) is a subsidiary of the South African banking group FirstRand Group, with operations in Botswana, Lesotho, Mozambique, Namibia and Swaziland. Established in 2009 in Zambia it offers a wide range of banking products, including cheque and savings accounts, personal and home loans, student loans, mortgage loans, business loans, credit and debit cards, vehicle finance, investments, online and mobile banking as well as corporate finance.