Position: Senior Key Account Manager (Sales)
Location: Lusaka, ZM
Probationary Period: 3 Months
Reporting Manager: General Manager.
NetOne is a leading technology services Group based in Lusaka, Zambia. Since its inception is 2007 the group has grown to be Zambia’s leading technology service provider offering a range of solutions including client computing and enterprise business solutions with long standing relationships with leading OEM manufacturers across the ICT sector. NetOne owns and operates Zambia’s first Tier III carrier neutral data offering colocation services, infrastructure as a service and software as service. NetOne also owns and operates the Swish Pay platform enabling digital payments from consumer to merchant through its integrations with Visa, MasterCard and Mobile Money platforms. The group continues to innovate in launching new products to the Zambian market and is therefore looking to grow our team!
If you are an individual that believes in career progression, innovative, fearless and want to be on the winning team, we are the team for you!
Play an integral role in new business pitches and hold responsibility for the effective on-boarding of new clients.
Comprehensive business knowledge to create realistic sales projections and developing strategies for increasing market share
Be Responsible for the development and achievement of sales through the direct sales channels.
Focus on growing and developing existing clients, together with generating new business.
Prepare tenders and responses to Requests for Proposals’ in line with customer requirements.
Act as the key interface between the customer and all relevant divisions within the group.
Collaboration with other company departments, such as marketing or finance, to offer customer support
Handling client objections and concerns with customers and suppliers and escalate when necessary
Prepare weekly and monthly reports on invoiced, projected sales and closed deals.
KNOWLEDGE, SKILLS AND ABILITIES
The following knowledge, skills, and abilities may be acquired through a combination of formal schooling, self-education, prior experience, or on-the-job training
Diploma or Bachelor’s Degree in Business Administration , Information Technology or related fields
At least 3 – 5 years’ experience in a sales or pre-sales role with Information & Communications Technology (ICT) solutions companies selling Cyber Security Solutions/Servers/Storage solutions to corporate clients.
Excellent working knowledge of MS Office – Word, Excel & PowerPoint
Good understanding of the ICT Industry
Knowledge of technology products and services (Servers – HPE/DELL/Lenovo/Storage – NetApp, Nimble, DELL EMC, HPE/Cyber Security – CISCO/Fortinet/Palo Alto/Sophos/Virtualization-VMWare)
Previous experience in Account Management or Territory Sales
Strong account management and relationship building skills;
Experience of managing large accounts at head office level;
Highly self-motivated and ambitious;
Focused, accountable, responsible and dedicated.
Teamwork skills with a problem-solving attitude
Good communication and interpersonal skills.
Ability to lead by example and act with integrity
Must have Valid Driver’s license.
Undertaking any other duties/tasks (as assigned) or responsibility required to ensure the achievement of the objectives of the job within the overall objectives of NetOne.