Communications Officer

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Mission and objectives

UNICEF helps build a world where the rights of every child are fully realized. It is our conviction that nurturing and caring for children are the cornerstones of human progress. UNICEF was created in 1946 to work with others to overcome the obstacles that poverty, violence, disease and discrimination place in a child’s path. It has global authority to influence decision-makers, and a wide variety of partners at grassroots level to turn the most innovative ideas into reality. For 70 years, UNICEF has been working on the ground in 190 countries and territories to promote children’s survival, protection and development. The world’s largest provider of vaccines for developing countries, UNICEF supports child health and nutrition, good water and sanitation, quality basic education for all boys and girls, and the protection of children from violence, exploitation, and AIDS. UNICEF is funded entirely by the voluntary contributions of individuals, businesses, foundations and Governments.


This UN Volunteer assignment will focus on the production of external products, through writing, editing and graphic design (supervision) and support in external communication work. Linked to the country context, the office is currently managing a large number of external communication products and needs support on this area. At the same time, major programmes requiring visibility products have also created a heavy workload for the office as we seek to meet donor requirements.

Task description

• Assist in the design and implementation of communication and visibility plans including design materials for print, social media and other needs with a special focus on social protection and health related issues. • Help in the development and implementation of campaigns. • Help manage the production of public advocacy and communication products through writing, editing and layout support, sometimes through management of external providers of these services. • Support the production of photo, video and high impact stories (HIS) content for donor communication. • Assist in editing/re-writing human interest stories, blogs, articles, speeches, concept notes, reports, proposals, etc. • Travel to programme implementation areas to collect media and communication content, create visibility and support media coverage of UNICEF Zambia programmes. • Provide support to improve internal communication in the office.


Required experience

3 years of experience in journalism, communications, advocacy, public relations, marketing, social media platform, storytelling, social media. • Digital media content creation especially graphic design and video editing skills are mandatory. • Design, content development for external audience or related area are required for the post. • Professional work experience at the national and/or international level. Experience working in the UN or other international development organisation is an added advantage. • Technical skills and experience in journalism, web management, writing, graphic design, and public relations. • Excellent oral and written skills; excellent drafting, formulation, reporting skills. • Accuracy and professionalism in document production and editing. • Excellent interpersonal skills; culturally and socially sensitive; ability to work inclusively and collaboratively with a range of partners, including grassroots community members, religious and youth organizations, and authorities at different levels; familiarity with tools and approaches of communications for development. • Ability to work and adapt professionally and effectively in a challenging environment; ability to work effectively in a multicultural team of international and national personnel. • Solid overall computer literacy, including proficiency in various MS Office applications (Excel, Word, etc.), design software, video editing and email/internet; familiarity with database management; and office technology equipment. • Self-motivated, ability to work with minimum supervision; ability to work with tight deadlines; Sound security awareness. • Have affinity with or interest in child rights, volunteerism as a mechanism for durable development, and the UN System.

Area(s) of expertise

Communication, Arts and design, Development programmes

Driving license


English, Level: Fluent, Desirable

Required education level

Bachelor degree or equivalent in University degree in Journalism, Communication, Marketing, Public Relations, English, Social Sciences, or any other related degree.

Competencies and values

Accountability, Adaptability and Flexibility, Client Orientation, Commitment and Motivation, Communication, Creativity, Ethics and Values, Integrity, Judgement and Decision-making, Knowledge Sharing, Leadership, Planning and Organizing, Professionalism, Respect for Diversity, Self-Management, Technological Awareness, and Working in Teams.