University of Lusaka (UNILUS)
University of Lusaka (UNILUS)
Posted Job
7 months ago


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Job Purpose

Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately


  • Greet and assist patients and visitors in a courteous and professional manner.
  • Register patients, collect necessary information, and provide them with required forms.
  • Schedule and confirm appointments for various hospital services.
  • Maintain and update patient records and information accurately.
  • Handle phone calls, answer inquiries, and direct them to the appropriate department.
  • Process payments, issue receipts, and manage billing inquiries.
  • Ensure a clean and organized reception area.
  • Work closely with medical staff and other departments to coordinate patient needs.
  • Adhere to all hospital policies, procedures, and confidentiality guidelines.


  • Full Grade Twelve Certificate
  • Proven experience as a receptionist or in a similar role, preferably in a healthcare setting.
  • Excellent communication and interpersonal skills.
  • Strong organizational and multitasking abilities.
  • Proficiency in using computer systems and medical software.
  • Compassionate and empathetic demeanor.
  • Knowledge of medical terminology is a plus.
  • Ability to work effectively under pressure and in a fast-paced environment.
  • Hospital Porter

To make sure that patients, equipment and patients’ notes are in the right place at the right time.


  • Transport patients safely and efficiently within the hospital.
  • Assist in the movement of medical equipment and supplies.
  • Maintain a clean and organized hospital environment.
  • Collaborate with medical staff to ensure patient comfort and satisfaction.
  • Provide assistance as needed in emergency situations.


  • Full Grade Twelve Certificate
  • Strong interpersonal and communication skills.
  • Physical fitness and ability to lift and move heavy objects.
  • Compassion and empathy towards patients.
  • Ability to work in a team and adapt to various situations.

Method of Application

Interested candidates should send their application letters together with copies of their educational & professional certificates, and Curriculum Vitae with at least three traceable referees to the undersigned, on or before 17th November, 2023.

The Registrar

University of Lusaka

Plot 37413, Off Alick Nkhata Road, Mass Media

P O Box 36711, Lusaka Zambia

Application deadline
17 Nov 15:00
University of Lusaka (UNILUS) image
University of Lusaka (UNILUS)
eLearning & Distance learning
Established in 2007, University of Lusaka (UNILUS) is a private university that provides world class education and training services. In conjunction with the Copperbelt University, UNILUS has so far produced two sets of graduates at master's degree level. The university offers a wide range of bachelor's, master's and doctoral programmes. It provides practically-oriented programmes which are driven by the present and future needs of Zambia, offering full time, part time and distance learning programmes.