Portfolio Management Officer (2)

AB Bank Zambia is looking for 14 Bank Officers to fill the positions of Business Officer (10), Middle Officer (2) & Portfolio Management Officer (2) to be based at our Chipata Branch. In these roles the Bank Officers will provide support and manage communication with the Bank’s customers on our various platforms. As such, the Bank Officers will be responsible for delivering excellent customer service and creating a professional and friendly image of the Bank.

Among other responsibilities, you will be expected to:

• Understanding customer needs and work with supervisor to develop plans to address them
• Client retention and management
• Proactively following up on all client transactions performed to ensure completeness
• Always up to date with changes to processes and procedures internally and externally in the banking sector

Your Minimum Qualifications and Competencies should be:

• Minimum of a diploma in business administration, finance, accounts, economics, or any related field
• Basic knowledge on loan cycle
• Proficiency in the use of Microsoft office package, office equipment and applications
• Must be a Chipata Resident