We are hiring!
Our client in the transport freight and logistics business is looking for a Customer Service Import Officer.
Handle exceptions with customers and get approvals from top management;
Customer requests and complaints;
Disputes and provide appropriate solutions and alternatives;
Coordinate with related internal teams and follow up to ensure resolution
Ensure all invoices are generated on time and send to all customers;
Shipments are released after payments;
PLEASE NOTE – ONLY CANDIDATES UNDER SERIOUS CONSIDERATION WILL BE CONTACTED