Armaguard Security Ltd
Posted Job
8 months ago

Technical Services Manager

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Job Description

Armaguard Security Limited a leading Security provider is currently seeking a qualified candidate for the position of Technical Services Manager.

The successful candidate will be responsible for the duties below;

  • Increase market share and Sales volume for alarms, monitoring, CCTV and Access control other product lines
  • Drive operational efficiencies within the department to attain target sales volume and gross margins.
  • Drive high standards of workmanship on installations/repairs and positive work culture.
  • Managing the performance, training of ongoing development of Armaguard’s Technicians and set KPIs.
  • Manage the following process for all electronic security:
  • Job costing and quotations.
  • Technical input for Tender submissions.
  • Technical system design, Installations and programming of equipment.
  • Daily work schedule for Technicians
  • Job costing sheets and summary reports to accounts.
  • Stock management.
  • GSM sim card cost analysis and accuracy
  • Build new and foster existing customer relationships to maximize Armaguard brand and technical product range.
  • Network within the industry
  • Maintain regular client visitation to evaluate SLA and set performance benchmarks.
  • Provide management with reports covering business activity, customer satisfaction, and other key measures of performance within the department.
  • Keep abreast of the latest technological developments in the industry.
  • Carry out any other assignment instructed by your Superiors from time to time.

QUALIFICATIONS AND SKILLS

  • Full grade 12 certificate with 5 credits or better in Mathematics and English
  • Bachelor’s Degree in Electrical/Electronics, Computer Science or any related field.
  • Previous work experience as Electronics Technician or in any similar role.
  • Conversant with CCTV, Alarms and Access control monitoring.
  • Time management skills
  • Strong attention to detail
  • Ability to work under pressure
  • Good communication and customer relations
  • Clean criminal record

Method of Application

Interested candidates who meet the above requirements must submit HARD COPIES of their Application letter, CV, NRC copy and Qualifications at ARMAGUARD SECURITY LIMITED PLOT NO. 730/731 CHACHACHA ROAD, LUSAKA.

Application should be addressed to:

The Group Human Resource Manager

Armaguard Security Limited

Cha Cha Cha Road

P.O Box 30179

LUSAKA

Application deadline
10 Nov 15:00