Counter Officer

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Department

Operations

Reporting To

Supervisor – Counters

Grade

P12

Work Station

Kabwe

PRINCIPLE DUTIES

  • Make ready and available adequate forms and stationery for public use.
  • Accepting and Dispatching of Mail.
  • Make his/her counter both inside and public side tidy and clean.
  • Note any new instructions concerning his/her counter work etc.
  • Remit all cash remaining at the close of each working day to the controlling officer.
  • Balance all receipts and payment transactions handled in a particular day.
  • Report any serious anomalies encountered during the balancing such as shortages or surpluses to the controlling officer for further verifications and or investigations.
  • Be courteous to all members of the public who call for service or enquiries at the counter.
  • To carry out any other duties as maybe assigned from time to time.
  • Mail pick up and deliveries.
  • To carry out any other duties as maybe assigned by the Supervisor.

PERSONAL ATTRIBUTES AND SKILLS

  • Customer service skills
  • Thorough and attention to detail
  • Ability to work with minimum supervision
  • Ability to remain calm in stressful situations
  • Ability to accept criticism and work well under pressure
  • Ability to work well with others
  • Good written and spoken communication skills

QUALIFICATIONS/REQUIREMENTS

  • Full Grade Twelve (12) certificate
  • Diploma in Business Administration, Economics, or any business course.
  • Degree in Business Administration or any related field will be an added advantage.
  • At least two (2) years’ experience from a similar position.

Method of Application

All Interested candidates should submit hardcopies of application letters with supporting certificates, and a detailed Curriculum Vitae indicating three (3) minimum traceable referees through EMS to the address below:-.

The Senior Manager Human Resources

Zambia Postal Services Corporation

Plot 17/18, Arusha Street

NDOLA

ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED FOR INTERVIEWS

Application deadline
20 Oct 15:00