Justo Mwale University (JMU) whose vision is ‘To be a leading Christian University in Sub- Saharan Africa’ is seeking to recruit a trained, qualified and experienced individuals in the positions listed below. JMU is an institution of high standing both locally and internationally, and is registered with the Higher Education Authority (HEA). Its Mission is “To provide quality, contextual and holistic Christian education that empowers persons to serve the church, academia and society in Sub-Saharan Africa and beyond”. The University is now looking for self-motivated and suitable qualified individuals to fill the following position:
JOB TITLE: UNIVERSITY REGISTRAR
LOCATION: LUSAKA CAMPUS
REPORT TO: THE VICE CHANCELLOR
TENURE: The position is on a three (3) year employment contract.
The University Registrar is responsible for providing strong leadership and overseeing all aspects of the Office of the Registrar. The primary role of the University Registrar is to effectively manage the maintenance and integrity of all student academic records, the approved curriculum, the creation and maintenance of course schedules, as well as all areas of student registration and the recording and reporting of grades. The University Registrar is also responsible for ensuring compliance with HEA, ZAQA, ZRA, NAPSA, TEVETA and other regulatory bodies, as well as establishing and maintaining processes for the fair and consistent administration of policies and procedures related to registration and academic record keeping. The University Registrar must demonstrate strong leadership skills that align with the academic goals and mission of the institution.
MAIN DUTIES & RESPONSIBILITIES
- Management of staff and operations of the University.
- Supervision of the registration of continuing and incoming undergraduate students, transfer of credits, and degree evaluations.
- Ensuring the integrity, accuracy, and security of all academic records of current and former students, and facilitates effective student registration process
- Developing and maintaining degree audit system and certification of students for graduation/graduation clearance.
- Managing efficient use of classrooms.
- Interpreting and enforcing academic policies and regulations of the University.
- Keeping abreast of operational and reporting trends, regulations, and technology solutions for improving the efficiency and effectiveness of the University.
- Developing and maintaining accurate curriculum management systems and published in a University Catalog.
- Planning and managing the annual budget of the University.
- Recommending and participating in the development and implementation of university policies and procedures regarding student registration, records, class schedules, instructional space scheduling, residency requirements, identification cards, and graduation requirements.
- Maintenance and upgrading the University’s academic information infrastructures including academic records archives, on-line student database, voice response system, World Wide Web and other electronic databases and information systems.
- Designing, establishing, and maintaining an organizational structure and staffing to effectively accomplish the organization’s goals and objectives; oversees recruitment, training, supervision, and evaluation of unit staff.
- Developing and publishing major University information documents including, but not limited to, University Catalogs and class schedules.
- Developing and managing annual budgets for the organization and performs periodic cost and productivity analyses.
- Overseeing the overall operations of programs reporting to this position.
- Representing the University to various institutional divisions as well as externally to governmental agencies, vendors, students and their parents, and/or the general public.
- Any other duties that may be assigned by the Vice Chancellor or the University Council
SKILLS / ABILITIES
- Strong organizational skills and attention to detail to effectively manage student records and registration processes.
- Ability to access and analyze data to inform decision-making and improve processes.
- Knowledge of data privacy and confidentiality regulations to ensure compliance in handling student records.
- Ability to prioritize tasks and manage time effectively in a fast-paced environment.
- Strong problem-solving skills to address issues and concerns from students, faculty, and staff.
- Ability to handle difficult and sensitive situations with empathy and professionalism.
- Continuous learning mindset to stay updated with current trends and practices in higher education administration.
- Ability to work independently and take initiative to identify and implement improvements in registration processes.
- Strong customer service orientation to provide a positive and supportive experience for students navigating registration procedures
- Ability to work under pressure and meet strict deadlines during peak registration periods.
- Familiarity with academic policies and procedures to assist students in understanding and navigating requirements for graduation.
- Understanding of financial aid processes and ability to provide guidance to students regarding options and eligibility.
- Ability to collaborate with other university departments to ensure smooth coordination and integration of registration processes.
Evenings and weekends may be required.
- Integration of Christian thought and values across all aspects
- Application of critical thinking and independent judgment
- Confidentiality management and handling of sensitive information
- Effective written and oral communication skills
- Capability to take initiative and work autonomously without direct supervision.
- Full grade 12 certificate or its equivalent
- Minimum of 5 years of experience in a similar position or its equivalent.
- A Minimum of a Master’s degree in Business Administration/ Master of Public Administration and must have Human Resource Management qualification from a reputable institution.
- Ph.D shall be an added advantage.
- If you are a qualified professional with a passion for education, and meet the above criteria, we encourage you to apply for this position. Join our dynamic team and contribute to the success and growth of our institution.
Method of Application
Prospective applicants who correspond with the aforementioned qualifications are required to submit a formal, signed application letter accompanied by validated copies of their academic and professional certificates. These verifications must be conducted by the Zambia Qualifications Authority (ZAQA) or another equivalent certifying body. Additionally, applicants are requested to submit an updated CV featuring three referees who can provide verifiable references, one of whom must be affiliated with their local church and serve as their Pastor. Applications should be submitted to firstname.lastname@example.org via email and must not exceed a total attachment size of 15 Megabytes.
Alternatively, hard copy applications can be mailed to:
THE VICE CHANCELLOR
Justo Mwale University,
Plot 19 – Sub E of Farm 609,
Chamba Valley – Munali Road,
P. O. Box 310199, Lusaka-Zambia
The deadline for submitting applications is Thursday, 13th October, 2023 at 17:00 hours. Note that only short-listed candidates will be contacted.