Customer Care Officers
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Zambeef Products PLC is the largest integrated cold chain food products and agribusiness company in Zambia and one of the largest in the Southern Africa region. It is involved in the primary production, processing, distribution, and retailing of beef, chicken, pork, eggs, dairy, fish, flour, stock feed, and day-old chicks throughout Zambia and the surrounding region.
Zambeef Products PLC is an equal-opportunity employer. We are looking to recruit an enthusiastic candidate for the role outlined below. Women are therefore encouraged to apply.
The Required Skills for this Role Include:
- Ensuring that money for a day’s sales has been banked.
- Receiving complaints from farmers/customers if any and report to the Doctors.
- Advising the farmers/customers on how to rear our day-old chicks once a booking has been made and collection date given to the farmer.
- Distributing the chicks to the farmer on the day the farmer was advised to collect chicks.
- Visiting the farmer who may have challenges with their chicks if the problem is not beyond the CCO and advise them accordingly.
- Communicating with the farmer in case there is any change in delivery date.
The Required Qualifications are:
- Grade 12
- Broiler Management
- Certificate in General Agriculture
- 1 year experience
- Computer literate
The Required Attributes Include:
- Proficient in Microsoft Office
- Strong analytical skills
- Strong organisational skills
- Assertive character
Method of Application
Interested candidates who meet the criteria above are encouraged to submit their application letters, with detailed Curriculum Vitae, copies of certificates, and contact details of three (3) referees to:
THE HR OPERATIONS MANAGER
Zambeef Products PLC
P/B 17, Woodlands
Lusaka
NB. All internal applicants are required to get approval from their Heads of Departments before applying for the job. Only shortlisted candidates will be contacted. Zambeef Products PLC values gender diversity in the recruitment process as we promote gender equality.
Only shortlisted candidates will be contacted.
