Commercial Manager

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Eastern Water and Sanitation Company Limited was incorporated as a private company limited by shares, under the Companies Act (Cap 388 of the Laws of Zambia) on 12th May 2008. The Company’s mission is to effectively provide safe, adequate and affordable water supply and sanitation services with maximum efficiency to the existing and potential clients in the urban and peri-urban areas of Eastern Province.

In order to achieve its mandate Eastern Water and Sanitation Company is seeking to recruit a self-motivated, experience suitably qualified individual for the position of Commercial Manager to be based at head office in Chipata.

Commercial Manager: Reports to the Managing Director.

Key responsibilities

  • Strategic planning and budgeting
  • Formulation of commercial policies and procedures,
  • Debt management and Revenue collections
  • Ensuring attainment of customer satisfaction.
  • Managing the activities comprising and related to commercial and billing processes in the provision of portable water and sanitation collection, pumping and treatment and disposal
  • Performance Management -Supervises, appraises, coaches, trains, disciplines and motivates subordinates in order to achieve departmental objectives thereby contributing to achievement of Company objectives and overall EWSC mandate.

Academic And Professional Qualifications

  • Grade 12 Certificate
  • Bachelor’s Degree in Business Administration, Accountancy, or its equivalent
  • Computer literate – fully conversant with Microsoft Word, Excel, Municipal Billing, PASTEL
  • Member of the Zambia Institute of Chartered Accountants (ZICA)
  • Five years working experience in a similar position/Role


  • Strong leadership profile
  • Strategic/Business planning skills
  • Excellent communication and written skills
  • Highly organized and ability to adapt to quickly changing priorities
  • Strong negotiating skills
  • Ability to work well with all levels of management, build partnerships and direct teams.
  • Ability to develop and empower a team.
  • Must have a SADC driving license, ready to travel extensively and work long hours

Method of Application

Only those candidates who meet the above requirements should submit their application letters, CVs and day-time telephone numbers. Applications can also be submitted by email.

Eastern Water and Sanitation Company Limited upholds the principle of equal employment opportunities.

Only Shortlisted Candidates Will Be Contacted

Application deadline
18 Aug 16:00
Hand deliver applications to
The Human Resources and Administration Manager Eastern Water and Sanitation Company Limited PO Box 510464, Parerenyatwa Road CHIPATA