Live Well Social Business Ltd
Posted Job
6 months ago

Monitoring and Evaluation (M&E) Officer

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Live Well Social Business is an impact-driven social business, promoting health and providing access to health products while creating employment in underserved communities, through a network of Community Health Entrepreneurs (CHEs). Live Well is a social business under CARE Social Venture Corp set up through a sponsorship and donation agreement with GlaxoSmithKline Services Unlimited, Barclays Bank PLC and CARE International UK in 2017.

Every year, Live Well trains hundreds of Community Health Entrepreneurs (CHEs) to lead last mile health information dissemination and health products distribution. We aim to contribute towards SDGs number 3 (Good health & wellbeing), 7 (affordable and clean energy) and partly 8 (decent work & economic growth).

This flexible last mile health and nutrition infrastructure fills the gap between the community and Public Sector health services, as prescribed in the organisation's Memorandum of Understanding with the Government of Zambia. It strengthens the economic status of Community Health Workers (CHWs) by turning them into Community Health Entrepreneurs (CHEs) to boost their incomes at household levels

Its Community Health Entrepreneur model creates viable business opportunities for Community Health Volunteers in underserved communities across Zambia. Community Health Entrepreneurs earn a livelihood and become key Access Points for health products and information

In the last 5 years Live Well has trained over 2,500 CHEs, reached over 500,000 people and sold over 1 million products across 6 provinces we work in. It serves an average 2,000 households monthly.


CARE, Live Well and Restless Development are implementing The SHE SOARS Project (Sexual and reproductive Health and Economic empowerment Supporting Out-of-school Adolescent girls’ Rights and Skills) in Zambia. SHE SOARS is aimed at delivering inclusive and holistic Adolescent Sexual Reproductive Health and Rights, life skills and financial literacy programming for out-of-school adolescent girls and boys between 10 and 19 years old.

SHE SOARS is funded by the Government of Canada, and is being implemented in Kenya, Uganda and Zambia in partnership with the Governments of Kenya, Zambia and Uganda.

SHE SOARS integrates a gender transformative approach to achieve the following program goals:

  • To increase the use of Sexual and Reproductive Health Services, such as information on Sexually Transmitted Infections (STIs), access to contraceptives, and menstrual health management.
  • To improve the delivery of Sexual and Reproductive Health Services that respond to the needs and desires of adolescents, particularly girls.
  • Live Well is providing the CHE expertise to the SHE SOARS in order not to only increase access to SRH products but also demonstrate a viable livelihood alternative to adolescents through the community health entrepreneurship model.

About the Role

The Monitoring and Evaluation (M&E) Officer will report to the Programs Manager and will work with a project team consisting of one (1) Project Manager and one (1) Project Mobilisation Officer.

The position will be based in Chipata and perform the following:

Main duties and responsibilities:

The Monitoring and Evaluation (M&E) Officer will be responsible for the design, coordination and implementation of the monitoring and evaluation, research, and learning framework of the Project. He/she will develop a systematic monitoring framework to improve the qualitative and quantitative evidence gathered by the Project. He/she will also represent Live Well to the implementing partners, particularly in relation to monitoring and reporting

Specific duties:

  • Assist in the development and/or finalization of the project Work Plan and keep it updated in accordance with project activities and timeframes as relevant.
  • Review the quality of existing data in the project subject areas, the methods of collecting it, and the degree to which it will provide good baseline statistics for impact evaluation.
  • With collaborating partners, review their existing approaches and management information systems and agree on any required changes, support and resources.
  • Collect data on a regular basis to measure achievement against the performance indicators and check data quality with partners.
  • Maintain and administer the M&E database; analyse and aggregate findings.
  • Support project progress reporting, project mid-term review and final evaluation.
  • Identify areas where technical support to project partners is required.
  • Identify lessons learned and develop case studies to capture qualitative outputs of the project. Provide advice to the supervisor on improving project performance using M&E findings
  • Produce reports on M&E findings and prepare presentations based on M&E data as required.
  • Provide the Project Manager with management information she/he may require.
  • Check that monitoring data are discussed in appropriate forum and if necessary, create such discussions to fill any gap.
  • Perform other duties as may be assigned by the Project Manager

Qualifications requirements:

Education: First level university degree in statistics, demographics, public policy, international development, economics, or related field. Advanced certificate in M&E, statistics or economics preferred.


  • Minimum of two (2) years of professional experience in an M&E position responsible for implementing M&E activities of development projects.
  • Experience in designing, implementing, and operating project M&E systems from project initiation to closeout stages.
  • Experience in designing and managing beneficiary monitoring and database systems.
  • Experience in strategic planning and performance measurement, including indicator selection, target setting, reporting, database management, and developing M&E and performance monitoring plans.
  • Knowledge of the major evaluation methodologies (e.g; qualitative, quantitative, mixed-method, and impact) and data collection and analysis methodologies.
  • Experience in planning and managing surveys.
  • Experience in developing and refining data collection tools.
  • Experience with data quality assessments and oversight.
  • Experience in managing and providing training to partners and target beneficiaries.
  • Ability to facilitate and serve as project liaison for externally-managed evaluations.
  • Languages: Excellent written and spoken command of English. Knowledge of languages spoken in Eastern Province.

Method of Application

Please email your CV and letter of interest.

Application deadline
17 Aug 16:00