Client Service Executive (Lusaka Based only)

*Please only apply if this is suitable to you and you are based in LUSAKA and have experience in the Microfinance or Banking industry.*

Client Service Executive Job Description:

• Communicate with potential clients and provide information on our various services and products to intended parties.
• Communicate with existing clients, making follow ups and remainders for payments.
• Day to Day Administration of assigned Branch duties including but not limited to answering client queries; sending out client notifications, updating company systems.
• Compile reports on a monthly, quarterly and annual basis relating to the branch and the business.
• Engage in business development and provide continued analysis on market changes.
• Engage in marketing to and sourcing prospective clients
• Any other related tasks set by your supervisor.

Minimum Requirements:

• Degree or Diploma in any relevant business, banking or finance.
• Must have worked in a Microfinance or Financial institution for a minimum of 1-2 years.
• Sales & customer service experience is required.
• Must be Lusaka based.
• Must be available to relocate around the country if need arises.

Method of Application

Email ONLY a copy of your CV at this stage (please do not include any other documents), with the subject “APPLICATION FOR CSE LUSAKA”. Please only apply if you have the relevant experience and you are based in LUSAKA only.