Customer Relationship Officer – Fixed Deposits x2

Overall Objective: To mobilise and manage fixed deposit and saving account clients for the business and manage client accounts accordingly.

Job Responsibilities

• Mobilize fixed deposits and Savings through own portfolio and channel partners
• Achieve given monthly targets
• Must possess knowledge of Fixed deposits and other investment products
• Local knowledge of the catchment and competition
• Should possess experience in managing Fixed Deposit portfolio in a financial sector
• Should possess the knowledge and experience in documentation and processes
• Develop and maintain strong relationships with customers
• Coordination with the branch staff to increase branch volume and growth
• Ensure to meet minimum savings account acquisition
• Provide prompt solutions to customer queries

Qualifications:

• Degree in Business Administration, Banking and Finance, Accountancy or Law from a recognised University
• Minimum 3 years’ experience in a qualification in reputable financial institution
• Personal attributes should include integrity and reliability; must be astute, versatile, self-driven and well-motivated.

Method of Application

Candidates who meet the above requirements should submit their applications electronically via email, consisting of a letter and CV as a single document (PDF or word) in the following format: Job title Name. e.g. Credit Manager_ Henry_Mweetwa.

Only shortlisted candidates will be contacted.