Salesfloor General Assistants x3

ob specifications/responsibilities will include but not limited to the following:

Assist Cashiers with Barcodes

Speedy response to cashiers’ calls for assistance

Accurate codes provided to the cashier

Speedy response to customer requests for assistance.

Ensure that accurate product codes are given to the cashier in a quick and efficient manner.

Ensure that customer needs are met timeously and accurately

Customer Satisfaction

Effective communication with all stakeholders to ensure customer satisfaction

Approach customers in the store to establish if they need assistance Through knowledge of products in the store

Deal with customer queries and escalate queries to the relevant manager where appropriate

Work quickly and accurately to satisfy the customer’s request

Shrinkage and breakage control

• Minimise shrinkage and breakages
• Demonstrate consistent application of internal policies and procedures
• Escalate identified problems to the relevant manager
• Report suspicious occurrences or people to management and security personnel
• Handle stock carefully

Safety

• Adhere to all safety regulations at all times.
• Adhere to all safety regulations
• Report any unsafe conditions and practices to management immediately

Requirements:

• More than 1 year of related experience in retail business
• Minimum Grade 12 or Equivalent
• Experience in a similar position
• Excellent interpersonal skills and customer orientation
• Attention to detail and working under pressure
• Computer literate in MS Office, MS outlook
• Excellent communication skills
• Excellent ability to sellExcellent attention to detail & planning and organizing skills

Method of Application

For further information about this vacancy/forwarding of application: Name: Marilyn S Mulenga