US Embassy
Posted Job
about 2 months ago

Visa Assistant

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Announcement Number:


Hiring Agency:

Embassy Lusaka

Position Title:

Visa Assistant (All Interested Applicants / All Sources)

Open Period:

04/20/2023 – 05/04/2023Format MM/DD/YYYY

Vacancy Time Zone:



LE – 1415 7


ZMW ZK181,025.36

Work Schedule:

Full-time –

Promotion Potential:


Duty Location(s):



Lusaka, ZA

Telework Eligible:


For More Info:

HR Section



Hiring Path:

• Open to the public

Who May Apply/Clarification From the Agency:

For USEFM – FP is 07. Actual FP salary determined by Washington D.C.• All Interested Applicants / All Sources

Security Clearance Required:

Public Trust – Background Investigation

Appointment Type


Appointment Type Details:

• Indefinite subject to successful completion of tprobationary period

Marketing Statement:

We encourage you to read and understand the Eight (8) Qualities of Overseas Employees before you apply.


The work schedule for this position is:

Full Time (40 hours per week)

Start date: Candidate must be able to begin working within a reasonable period of time (6 weeks) of receipt of agency authorization and/or clearances/certifications or their candidacy may end.

Supervisory Position:


Relocation Expenses Reimbursed:


Travel Required:

Occasional Travel

Occasional travel to attend training


Incumbent is responsible for all areas of immigrant and diversity visa evaluation and must have an in-depth understanding of complex visa law and policy in order to prepare cases for officer adjudication. S/he is the primary lead for adoptions regulations and procedure. The Immigrant Visa (IV) Consular Assistant must also be able to function independently in complex non-immigrant visa and American Citizen Services functions and is the Locally Employed (LE) Staff unit lead for anti-fraud efforts The incumbent is at times called upon to serve as backup cashier and must adhere to a high standard of customer service in responding to public inquiries. Position is directly supervised by the Vice Consul.

Qualifications and Evaluations


EXPERIENCE: Two years of previous clerical office experience is required.

Education Requirements:

Successful completion of senior secondary school and at least two years of university-level study is required.


LANGUAGE: Level IV (Fluent) speaking/reading/writing of English is required. Level III (good working knowledge) speaking of Nyanja is required.SKILLS AND ABILITIES: The job holder should be able to interact effectively with the public, communicate clearly and professionally and work in a relatively stressful environment without compromising work quality. Ability to use Microsoft Office Suite is required.

EQUAL EMPLOYMENT OPPORTUNITY (EEO): The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.


All applicants under consideration will be required to pass medical and security certifications.

Benefits and Other Info


Agency Benefits:

Locally Employed Staff, including Members of Household (MOHs), and Third-Country Nationals (TCNs), working at the U.S. Mission in Zambia may receive a compensation package that may include health, separation, and other benefits.For EFMs, benefits should be discussed with the Human Resources Office.

The pay plan is assigned at the time of the conditional offer letter by the HR Office.

Other Information:

For the current COVID-19 Requirements please visit the following link.HIRING PREFERENCE SELECTION PROCESS: Applicants in the following hiring preference categories are extended a hiring preference in the order listed below. Therefore, it is essential that these applicants accurately describe their status on the application. Failure to do so may result in a determination that the applicant is not eligible for a hiring preference.


1. AEFM / USEFM who is a preference-eligible U.S. Veteran*


3. FS on LWOP and CS with reemployment rights **

* IMPORTANT: Applicants who claim status as a preference-eligible US. Veteran must submit a copy of their most recent DD-214 (“Certificate of Release or Discharge from Active Duty”), Letter from Veterans’ Affairs which indicates the present existence of a service-connected disability dated within the past six months, equivalent documentation, or certification. A “certification” is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days after the certification is submitted by the applicant. The certification letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service. Acceptable documentation must be submitted in order for the preference to be given.

** This level of preference applies to all Foreign Service employees on LWOP and CS with re-employment rights back to their agency or bureau.