Kwame Nkrumah University
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2 months ago

Information Communication and Technology Manager

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Kwame Nkrumah University invites applications from suitably qualified and experienced members of the public to fill the following vacancies:

Information Communication and Technology Manager

Job Purpose:

To lead, direct and oversee the Information Communications Technology function and ensure continuous operation and cost efficiency of Kwame Nkrumah University systems, network, database architecture and data security in order to achieve consistency and reliability of hardware, software, non-system tools, data archiving and offsite disaster recovery Management.

Main Duties and Responsibilities:

i. Initiates formulation and review of policies on Information and Communication Technologies (ICT), Work Manuals, Procedures, and related documentation.

ii. Provides ICT strategic inputs to Senior Management.

iii. Prepares, reviews, and monitors the ICT Annual Budget to ensure

effective implementation of the University’s Strategic Plan.

iv. Analyses the University’s ICT systems requirements and recommends appropriate systems and tools for implementation to ensure resources invested in ICT provide improvements to services and value for money.

v. Plans and coordinates projects such as installing and upgrading of hardware and software.

vi. Oversees the installation and maintenance of network systems including continuous upgrades.

vii. Accountable for the delivery, continuity, risk management and effective support of the University’s ICT infrastructure and systems.

viii. Develops, deploys and maintains appropriate security systems that ensure Network, Systems and Data are protected from internal and external security threats.

ix. Establishes appropriate operational procedures, tools, and resources for effective and timely delivery of technical support to all users that ensures high user productivity and guarantees client satisfaction.

x. Ensures compliance to Local and International ICT regulatory frameworks.

xi. Provides team leadership by building and maintaining a high-performance and motivated ICT staff.

xii. Develops and maintains relationships with external IT vendors and service providers.

xiii. Submits regular reports to the Vice Chancellor on the operations and status of ICT systems in the University and recommends appropriate action as may be required.

Qualifications and Personal Attributes:

i. Grade 12 School Certificate with a minimum of five (5) “O” levels including English and Mathematics.

ii. Must Possess a Bachelor of Science degree in Computer Science, Information Technology, Information Systems Management, or its equivalent.

iii. Master’s degree in ICT or a business-related field will be an added advantage.

iv. Must have networking experience or CISCO certification.

v. Must have ICT Project management experience or Project Management certification.

vi. At least four (4) years’ work experience in ICT management.

vii. Hands-on experience with computer networks, network installation and network administration.

viii. Knowledge of e-Learning Software and its administration.

ix. Must have proof of valid membership to the Information and Communication Technology Association of Zambia (ICTAZ).

Mode of Application

Candidates meeting the stated requirements are required to submit their applications comprising the following:

  • Letter of application.
  • Curriculum Vitae.
  • Zambia Qualifications Authority (ZAQA) authenticated copies of
  • academic and professional qualifications.
  • Names and addresses of two (2) professional referees and one (1) character reference.

Applications marked with the “POSITION” of interest must be addressed


The Registrar

Kwame Nkrumah University

Munkoyo Street Plot No. 1583

P.O Box 80404




Email Address:

N.B: Kwame Nkrumah University is an Equal Opportunity Employer.

Female candidates are encouraged to apply. Only shortlisted

candidates will be contacted and those that would not have heard

from the University should consider themselves unsuccessful. Please visit

the Kwame Nkrumah website at for more


Application deadline
14 Apr 15:00
Hand deliver applications to
Kwame Nkrumah University Munkoyo Street Plot No. 1583 P.O Box 80404 KABWE ZAMBIA