Store Supervisor x5

Store Supervisor (x5) (Kamwala, Kabwata, Soweto,Twin Palm, Petauke)

Yalelo is looking for a Store Supervisor to supervise the Yalelo store operations by ensuring the availability of stock, the highest standard of customer service excellence, and meeting sales targets. He/she will maximize efficient resource utilization to ensure the smooth running of store operations.

The Right Fit candidate will:

• Supervise store’s/outlet’s sales performance
• Communicate sales goals and targets
• Ensure timely transmission of scheduled sales reports in accordance with organizational standards
• Lead with service vision to provide the best customer experience for Yalelo customers
• Maximize efficient resource utilization to ensure the smooth running of store operations
• Manage in-store service performance in line with Yalelo Values
• Protect and manages the Yalelo retail brand and reputation
• Lead the provision of service quality and positive customer satisfaction
• Establish rapport and cultivates relationships with customers

The Store Supervisor Must Have:

• Diploma In Sales and Marketing or relevant qualification (preferred)
• Grade 12 Certificate
• Years’ experience in the desired field with any added preferences such as certifications and affiliations
• Customer Service Experience
• Leadership Experience: Experience in similar position is an added advantage
• Experience in FMCG industry is an added advantage

Locations: Chipata city, Lusaka, Petauke,Kabwe & Chisamba.

Only shortlisted candidates will be contacted. Please indicate the job title and location you are applying for in your application subject line.