MTN Zambia
MTN Zambia
Posted Job
2 months ago

Merchant Bank - Office Support

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The key responsibilities for this role include:

  • Provides Bulk payment training and consultation to Corporate clients;
  • Resolution of Mobile Money queries from Service Centers, Connect Stores, Agents, Merchants & Customer advice for walk in customers;
  • Vetting of Kiosk Agreements;
  • Files and codes documents in approved system for easy reconciliation and retrieval;
  • Vetting, Processing and Creation of Agent lines;
  • Provides assistance during UAT and Upgrade tests;
  • Finance Operations – reversals, adjustments, bank engagement, partner float and liquidity support, National Financial Switch (NFS) reconciliations;
  • Operational daily, weekly and ad-hoc reporting.

Candidate Requirements

  • Grade 12 certificate with 5 credit or better of which English and Mathematics are a must;
  • Diploma in relevant business-related field;
  • Minimum of 1 years’ experience in business operations support.

Women are strongly encouraged to apply.

Note: that only shortlisted candidates will be contacted.

Method of Application

Submit your CV and Application online - see below:

MTN Zambia image
MTN Zambia
Mobile voice and text
Mobile business services
Phones & Accessories
Mobile money
This company started operating in Zambia in 2005 and has grown to become one of the major telecommunications companies covering all the provinces. MTN Zambia offers a quality network with a dynamic tariff billing system that caters for personal and business subscribers. The company provides an extensive range of services that includes but not limited to voice, data, wireless internet and money transfer. MTN Zambia also offers shops that stock phones and accessories.