Student Mentor x4

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Texila American University is a World Class Affordable Educational Provider. We are a forward-looking, modern university with a proud tradition as a provider of high-quality education and a focus on applied research.

The University seeks to recruit suitably qualified individuals for the position of Student Mentor (4)

Job purpose;

Resolve student issues in an effective and efficient manner. Responsibilities;

  • To deal with the day-to-day operational issues associated with students, e.g. missing uniform, grooming, attire, etc.
  • To deal with students arriving late to school/monitor attendance.
  • To liaise with colleagues in school to organize support for students when necessary.
  • To liaise with student counselors to bring in necessary counseling for students where appropriate.
  • To provide guidance for parents in helping students.
  • To liaise with all staff and in particular Achievement Coordinators, Subject Leaders, and Leadership team on disciplinary issues and to take a key role in the school’s disciplinary system.
  • To inform colleagues about social or behavioral issues or changes affecting students when appropriate.
  • To discuss disciplinary incidents with students and colleagues and to monitor students on the report.
  • To implement recommendations from the Disciplinary committee.
  • To patrol corridors to monitor any students out of class and ensure they return to class as soon as possible.
  • To work with the Housing Coordinator to ensure proper accommodation for students.
  • To work with the Warden/Matron to take care of issues related to student accommodation.
  • To maintain paperwork and records in relation to all of the above.
  • To set specific targets and to match curricular materials and approaches to student needs that relate to behavior or attendance.
  • To provide helpful and accurate responses to parent/career inquiries.
  • To deliver the support service in a professional and competent manner.
  • To maintain arms-length conduct with all students to deal with matters related to student issues, and student queries and to resolve all issues amicably.
  • To perform any other lawful duties assigned.

Technical Competencies;

MS WORD, MS EXCEL, ERP, BITRIX T-CONNECT, CRM, MS POWERPOINT GIS,SPSS, EPI INFO

Behavioral Competency;

Knowledge Skill set Teamwork Leadership skills Technical know-how Adaptability Decisiveness Social Skills Positive Characters Verbal strategies Intelligence Courage Conscience Autonomy Respect Responsibility Naturalness Loyalty Humility Assertiveness.

Requirement

A bachelor’s degree in any field

Experience;

2 – 3 years in a similar role.

Method of Application

All candidates that meet the requirements can send their updated Curriculum Vitae via email.

Application deadline
15 Nov 15:00
Texila American University Zambia image
Texila American University Zambia
Lusaka
University
eLearning & Distance learning
Courses & Qualifications
Texila American University Zambia offers an industry standard curriculum that meets global demands with programs that are based on current trends and technologies. The campus offers state-of-the-art infrastructure with hi-tech laboratories for Anatomy, Physiology, Biochemistry and Microbiology. You will work with internationally certified faculties trained in USA, India and UK and also benefit from great links with various hospitals for clinical placements. Texila American University Zambia offers quality education with a wide range of career-focused programs.